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B&B Cinquestelle

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Photo gallery for B&B Cinquestelle

Children's area
Front of property
Reception
Porch
Flat-screen TV

Reviews

8.0 out of 10

Very good

Popular amenities

  • Laundry
  • Room service
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
Via Bari 10, Naples, NA, 80143
  • Piazza Giuseppe Garibaldi
    9 min walk
  • Spaccanapoli
    13 min walk
  • Via San Gregorio Armeno
    19 min walk
  • Naples (NAP-Naples Intl.)
    31 min drive

Room options

View all photos for Quadruple Room

Quadruple Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Quadruple Room

  • Sleeps 5
  • 4 Twin Beds

View all photos for Triple Room

Triple Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Triple Room

  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Standard Room (Quintuple)

Standard Room (Quintuple) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room (Quintuple)

  • City view
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Double Room

Double Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Double Room

  • City view
  • Sleeps 3
  • 1 Double Bed

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Room

Hotel Happy Days

Pet friendly
Parking included
Free WiFi
Restaurant
3.9 out of 5, Good, (63)
The price is $50
per night
$55 total
includes taxes & fees
Dec 11 - Dec 12
Hotel Happy Days

About this property

B&B Cinquestelle

Naples B&B connected to a shopping center in Naples City Centre
Laundry facilities, free WiFi in public areas, and multilingual staff are available at this smoke-free bed & breakfast. Other amenities include a reception hall.
B&B Cinquestelle offers 4 accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels.

Bathrooms include rainfall showerheads and bidets. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

B&B Cinquestelle features multilingual staff, laundry facilities, and room service (during limited hours). Public areas are equipped with complimentary wireless Internet access.

B&B Cinquestelle is a smoke-free property.

Room service (during limited hours) is available.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

More

  • 1 floor
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Full-sized refrigerator/freezer
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: 8 PM

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 11 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: EUR 15 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Cinquestelle B&B
Cinquestelle B&B Naples
Cinquestelle Naples
B&B Cinquestelle Naples
B&B Cinquestelle
Cinquestelle
B&B Cinquestelle Naples
B&B Cinquestelle Bed & breakfast
B&B Cinquestelle Bed & breakfast Naples

B&B Cinquestelle Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 52 out of 130 reviews" "
Rating 8 - Good. 43 out of 130 reviews" "
Rating 6 - Okay. 22 out of 130 reviews" "
Rating 4 - Poor. 8 out of 130 reviews" "
Rating 2 - Terrible. 5 out of 130 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Dean, Wellingborough.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location ideal for exploring.
Hotel located 5 min walk from main train station. Hotel signage is small and easily missed. I had e-mailed a few days previous with our arrival time and Maria was on site to greet us. Maria’s English was better than our Italian and she was very helpful with places to see and how to get to them. Room was clean and tidy although breakfast was a little disappointing. Ideal hotel to use as a short stay base to explore Naples, Pompei and surrounding areas.
Stayed 3 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice B&B in Naples
Fantastic staff, clean albeit small rooms, but a nice breakfast and a nice place to stay.
Stayed 2 nights in Jun 2017

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun stay
Eugenio was so friendly and helpful assisted by his charming wife Maria.Great fun to be in their company and without going into detai, would thank Eugenio especially for being so trusting and generous to me over a particular issue.

6/10 Okay

Gautam

Disliked: Cleanliness, room comfort
Average, not suggestable to family
not good for family with crib or pram. no lift

4/10 Poor

Niki, California

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The owner is great but we didn't enjoy location
Naples was disappointing to us and the area of the B&B didn't make us feel safe. The owner is super nice and so proud of his city but we did not enjoy the room because of the location of the B&B and various issues with the room (sheets and towels not soft, bedspread didn't appear clean, uncomfortable bed, hot water not always reliable). Also the room had a bunk bed in next to our bed, which took up space and was odd.

6/10 Okay

Gene

Liked: Cleanliness, staff & service
budget stay
this is a good value for a budget stay, the host is nice and helped with planning

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scary
Omg! Hotel practically on top floor of a residential block. Like a scene out of taken. Room really cramped with a double bed/single bed and bunk bed. En suite about 2ft x 2ft so small you could use the toilet at the same time as showering. Free toiletries were refilled dirty bottles. Only stayed one night as a stop off before rome. Breakfast 10euros which consisted of a croissant and two biscuits. Owner didn't even wash his hands before preparing. Didn't allow my children to eat after witnessing this. Asked owner where the train station was and being helpful he went to his computer to get me a map. Unfortunately he hadn't closed his browser from his last time on it and was faced with a load of pornographic images to which we left straight away. Really unnerved since travelled with teenage girls. Hopefully hotels.com will rectify this. Please avoid if your travelling girls only

10/10 Excellent

maile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bnb
When the taxi driver dropped me off I was confused because I didn't see a sign for the hotel, but it was inside of building marked #10, on the second floor. Better than this I was greeted at the door by a very friendly and welcoming hotel owner. He told me exactly what I needed to know: best pizza in the neighborhood, what time and where the airport shuttle comes, where to walk if I wanted to explore naples. Room was clean, bed was comfy, good shower, had AC and wifi.

8/10 Good

Patricia, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice balcony view on Via Ostiense, Rome.
Bruno was so kind & friendly. Our room was adequate with a crazy shower, but we managed. Good a/c & Wifi with a balcony which was lovely at night. Tea & coffee with a snack on the terrace in the morning. A short taxi ride from everything. We'd go back.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Naples Bed and Breakfast.
Our host was very nice and helpful. We saw him out on the streets a couple of times and he always came up to us and asked if we needed anything or gave us recommendations for restaurants. The apartment however was much smaller than we expected and not particularly comfortable. The mattress on the single bed was very uncomfortable. The bathroom was very small. This space may be fine for 2 people but not for the 5 people we had.Still, a very nice man!

8/10 Good

David, Mandurah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Napoli
Host is great! Very helpful and good English. Easy to walk to station and get the train to Pompei.

8/10 Good

Ian, Birmingham

Liked: Cleanliness, staff & service, room comfort
Friendly, helpful host. Excellent base for seeing Naples or moving on elsewhere.

10/10 Excellent

David, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to station and Naples historic centre
Easy walk from station, even with baggage. Lot's of homeless people in the area, but they did't bother anyone. The hotel is on the 5th floor of a residential building and there's no elevator, so it's not for everybody, but we like it. In Italy, it's normal practice for women to hang washing on lines outside the windows of their apartments, all visible from the street. (I'm not being sexist, they really were all women I saw doing it). They were very friendly and waved to us when we watched them from our room.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice B&B close to the historic center of Naples!! Eugenio and Maria are very helpful with a lot of advice!!!

6/10 Okay

Bruce, Columbia, MD

Liked: Cleanliness, staff & service, property conditions & facilities
Cinquestelle in Naples
We needed something inexpensive for the night before returning home and this hotel fit the bill nicely. The location wa ideal for our purposes as we needed to catch a train early the following morning and the station was within easy walking distance. The proprietor was exceptionally nice. He made us feel very welcome and he clearly wanted us to enjoy our stay. He seemed a bit uncomfortable about it, but he felt obliged to caution us to be mindful of pickpockets if we chose to go out for a walk, and we appreciated his candor. He even escorted us to the nearest grocery to make sure we wouldn't lose our way. The rooms were spartan, but had all the necessities, including air conditioning, access to a fridge and a good internet connection. One downside was that the hotel is located up several flights of stairs and there is no elevator. If economy annd proximity to the train station are primary needs from a hotel in Naples instead of lots of bells and whistles, this is a good value.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
hmmm
The room itself was clean but the hotel was located inside another residence building on the third floor. The building itself was old and unkept. The hotel seem to be an apartment inside a residence building with several rooms which was converted into a hotel. Neighborhood seem dangerous but the room itself was ok. There is no elevator. The host Eugenio was very helpful and gave suggestions. The AC was good which in Europe seems to be a rare phenomenon. TV was too small too see, about 11inches and situated on top of the closet so only viewable from one side of the room. The room uses a common refrigerator for all guests staying at the hotel and is situated in the kitchen which is also the hotel lobby, laundry and breakfast area, probably former large living room of apartment. Overall service was great and room was clean and livable but the location was bad. Do not expect a 5 star hotel but do expect great service and a clean room.

10/10 Excellent

Ramya, Saratoga, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth it :)
Our stay it Cinquestelle was wonderful! Though it is located in a shady part of Naples, the actual accommodations were worth every euro - nothing luxurious, but it is a good alternative to staying in hotels with your friends. Our host was very charming and helpful and made sure to give us tips and other resources on how to get the best out of our stay in Naples. Breakfast in the morning was also delicious! Would highly recommend to those trying to travel on a budget.

2/10 Terrible

Keith

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The phantom hotel !
We would love to give you a better review but we never set foot in the hotel as there was no one there. We rang the bell and waited for 20 minutes and rang the numbers given outside the door but no one answere. Eventually we had to find othe accomodation . This ruined our day. Furthermore I have complained to your company and was promised action within 72 hours. We have heard nothing and it's now 5 days. I will be taking further action and will never use your company again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for discovering Naples/travelling on
Very close to the main train station and stone's throw away from the historical centre. The owner saved us a lot of time and possibly money by giving us good tips and information for our stay and onward travel. He was kind and ready to help and accommodate our requests and questions. The room was cool and quiet so we had restful sleep. Showers are really tiny though so you have to be quite slim to move around. Payment was made at the place (I booked via Expedia), therefore I was charged in Euros. This caused me extra cost at my bank. Not much but actually means to be charged extra for the fact that the payment is not taken when booking is made. I guess this is more of a booking issue, not the hotel's problem.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great convenient location ideal for travel to and outside of central station. Awesome host. Would stay again for future trips around campania region.

8/10 Good

sriram, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms and friendly reception desk
Large, clean rooms. Very friendly reception desk and very helpful. 500m from Napoli station

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great B&B and great value!
We were very impressed with the hotel. The area isn't the greatest but we never felt unsafe and it's really close to the train station. Eugenio was extremely nice and very helpful! He truly cares about all of his guests. I would definitely stay there again!

8/10 Good

LISA, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed couple of nights. Very simple rooms but the place is very quiet and 5 min away from Napoli Centrale train station. Eugenio and his wife are friendly and very knowledgeable! Gave us good advice on where to go, what to do and the best way to get around!

10/10 Excellent

Bing, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best B&Bs in Italy
Had a wonderful stay at Cinquestelle while visiting Italy. From Naples, we visited Pompeii/Mt. Vesuvius and the Amalfi Coast. The host was able to provide wonderful advice regarding transportation, food recommendations, scheduling and planning visits to these and other local landmarks. The room was very clean, neat. The bathroom had soap and shampoo. Every morning, a delicious breakfast was served. One of the best places we've stayed at in Italy, and hosted by the nicest couple. Would definitely recommend.

8/10 Good

Lisa, Brighton, UT USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near the train station
Our host was very nice/helpful/personable. Gave us a map and suggested a good pizza restaurant in the area.