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Suites & Residence Hotel Napoli

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Suites & Residence Hotel Napoli

LCD TV
Interior
Lobby
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Via Antiniana 19, Pozzuoli, NA, 80078
  • Terme di Agnano Napoli
    ‪17 min walk‬
  • Teatro Palapartenope
    ‪3 min drive‬
  • Mostra d'Oltremare
    ‪4 min drive‬
  • Naples (NAP-Naples Intl.)
    ‪15 min drive‬

Room options

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds OR 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed (Twin bed on request)

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed (Twin bed on request)

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, desk, laptop workspace

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite

LCD TV

Suite

  • 484 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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Room

American Hotel

Parking included
Free WiFi
Restaurant
Air conditioning
4.0 out of 5, Very Good, (138)
The price is $63
per night
$75 total
includes taxes & fees
Feb 8 - Feb 9
American Hotel

About this property

Suites & Residence Hotel Napoli

4-star Pozzuoli hotel with 1 restaurants, connected to the convention center
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business center, and a meeting room are onsite. Housekeeping is not available.
Suites & Residence Hotel Napoli offers 43 air-conditioned accommodations with minibars and safes. Rooms open to balconies. LCD televisions come with digital channels. Bathrooms include shower/tub combinations, slippers, bidets, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers multilingual staff, laundry facilities, and 24-hour room service. Limited complimentary onsite parking is available on a first-come, first-served basis.

Suites & Residence Hotel Napoli is a smoke-free property.

Buffet breakfasts are available for a surcharge.
Onsite venue - This restaurant serves breakfast and dinner.
24-hour room service is available.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station pick-up shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee: EUR 3 for adults and EUR 3 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Multilingual staff
  • No housekeeping service
  • Porter/bellhop

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 3 for adults and EUR 3 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Suite Hotel Pozzuoli
Suite Pozzuoli
Best Western Suites Hotel Pozzuoli
Best Western Suites Pozzuoli
Suites & Napoli Pozzuoli
Best Western Suites Residence Hotel
Suites & Residence Hotel Napoli Hotel
Suites & Residence Hotel Napoli Pozzuoli
Suites & Residence Hotel Napoli Hotel Pozzuoli

Suites & Residence Hotel Napoli Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 29 out of 75 reviews" "
Rating 8 - Good. 23 out of 75 reviews" "
Rating 6 - Okay. 12 out of 75 reviews" "
Rating 4 - Poor. 4 out of 75 reviews" "
Rating 2 - Terrible. 7 out of 75 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Property itself was v nice, but surroundings were limited in eateries
Stayed 1 night in Jun 2024

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Faiza

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Steven

Stayed 2 nights in Sep 2022

4/10 Poor

Andrew

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2021

2/10 Terrible

Alex

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Be aware of The Hot Water is never avalaible and if you complain they come out with an excuse say that is been fixed.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and up to date. Breakfast was unique and tasty. Salami was to old and needs to be fresh or it takes on a bad taste. Everything else was fine. The volcano sulfitara emitted sulfur fumes that can be offensive at times. Closing windows helped. Depends on which way the wind blows.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very large and well equipped. It was also very comfortable and tide. The staff were extremely helpful and had good knowledge of not only local facilities, but also of Napol's In general.
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel was really nice and clean. Service from the staff was not. They questioned how many people we had in our room multiple times even counted how many people where in our cars when we came in and out. The night staff literally game out to the gate and watched us drive in and out. We were told to be quiet because they had bigger group staying there and they didn’t want us to disturb them. Might I add, we were not even loud. Plus side is that it is gated and we felt safe. We also had a great dinner up the hill. Due to the staff watching our every move and not being accommodating to our small group we will not be staying here again. Which is unfortunate because our group has stayed at this location for the past 3-4 years with no issues.
Stayed 2 nights in Jun 2018

10/10 Excellent

Alan, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and Safe place to stay
This hotel is located in Pouzzoli which is not necessarily close to Naples but access to Naples is not difficult. The are where the hotel is located is a bit daunting as it is in a commercial/industrial area. The parking is excellent and secure. The hotel rooms and facilities were beyond expectation and the staff were extremely helpful.
Stayed 3 nights in Jul 2017

8/10 Good

Cali jack, Costa Mesa, and CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet
A/C was out. I otherwise good. Staff was very helpful.

8/10 Good

Stephen, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ten days in Pozzuoli
The people at the hotel were all extremely friendly, helpful, and made our stay for 10 days very nice. The location can be a little challenging to connect to buses and trains as the local bus can be unreliable. Their expert taxi driver Antonio was superb!!

8/10 Good

Sandro, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gated and monitored parking
The hotel is in good overall conditions and staff are doing their job. I really liked having a gated and monitored parking lot so I felt better leaving it since the general area around the hotel is mainly of warehouses and car dealers. Really not much is walking distance so car is must. Great place to get a good quality/price ratio.

6/10 Okay

Alan, London

Liked: Cleanliness, staff & service, room comfort
OK on the inside ...mediocre location
I thought a kitchenette was part of the suites but it was not installed

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Space for the kids
We chose this hotel very quickly based on the room size and it's proximity to a function my husband had to attend. Without any experience in the area, I don't know how it stacks up to others, but our time there was just...weird. As for the basics, they were covered. The kids had their own room so we could stay up after they went to bed. The couch wasn't particularly comfortable and was in a strange spot, there was an entire area of the room with nothing in it. The restaurant is across the street at a sister hotel. The food there was excellent. The bar in the lobby is tiny. The on-sitebreakfast was OK (I recommend the regional pastries), but the Nespresso machine coffee was less than ideal. There didn't seem to be much of anything in the neighborhood. It was hard to get a feel when we pulled in; our car was the only one in the parking lot. This place did the job, but I didn't leave feeling particularly wowed. I would look for a place with a pool if visiting with the kids in the summer.

8/10 Good

Karene, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
It is a nice hotel with a great staff, but too far away from Naples.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Business but not pleasure
The staff was very attentive and helpful. Kitchen/breakfast staff was great. Parking is in a secured area. The rooms are clean, though not what I would call comfortable or relaxing. Unfortunately, it is a remote location not convenient to local attractions. In summery, most suitable for business or an overnight layover in route to somewhere else.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean! friendly staff!
hotel was a late night booking for us. Very clean, decent location... Business district. Staff was very friendly, room was small, bathroom large and very clean. Breakfast had a nice spread. Great restaurant about 3/4km down the road!

6/10 Okay

Steve , Rochester, Kent

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel, could have been so much better!
Location all wrong, needed to use public transport, a disaster when you've not been in Italy before let alone Naples. Hotel staff assisted with bus numbers etc but not with practicalities of buying tickets, got caught by transport police for unable to produce ticket. Cannot buy tickets on bus, meant to purchase before you board, we didn't know that. Fined 24 euros each! Naples sea front is beautiful, can't say the same for experience in rest of town, very dirty, did not feel safe at all, would not travel here again, once you've seen the view, wouldn't bother with anything else,

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not romantic
Great Hotel, Wrong area.

10/10 Excellent

Steve, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
hotel was fantastic, bit out of the way, need to be fit to stay.

8/10 Good

Mubarak, KSA

Liked: Cleanliness, property conditions & facilities, room comfort
Not so bad

6/10 Okay

Britt

Stayed 1 night in Sep 2024

4/10 Poor

Concetta Valeria

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Struttura decadente.davvero un peccato: Personale gentilissimo
Stayed 2 nights in Feb 2024

10/10 Excellent

Rosa

Liked: Property conditions & facilities
Stayed 1 night in Aug 2023