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Chiaja Hotel de Charme

3.0 star property

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Photo gallery for Chiaja Hotel de Charme

Front of property
Minibar, in-room safe, desk, laptop workspace
Lobby
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Pet friendly
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
Via Chiaia 216 1 Piano, Naples, NA, 80121
  • Via Chiaia
    ‪1 min walk‬
  • Royal Palace
    ‪3 min walk‬
  • Teatro di San Carlo
    ‪4 min walk‬
  • Naples (NAP-Naples Intl.)
    ‪46 min drive‬

Room options

View all photos for Single Room

Minibar, in-room safe, desk, laptop workspace

Single Room

  • 108 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Superior Double Room Single Use

  • 129 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

Minibar, in-room safe, desk, laptop workspace

Triple Room

  • 193 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Standard Double Room Single Use

  • 129 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Superior Double or Twin Room

  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room

  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Front of property

UNA HOTELS Napoli

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1008)
The price is $161
per night
$188 total
includes taxes & fees
Mar 8 - Mar 9
UNA HOTELS Napoli

About this property

Chiaja Hotel de Charme

3-star hotel in Naples City Centre
Along with a bar/lounge, this smoke-free hotel has a coffee shop/cafe and coffee/tea in a common area. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Chiaja Hotel de Charme offers 25 accommodations with minibars and safes. Digital television is provided. Bathrooms include bidets and hair dryers.

This Naples hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers a library, multilingual staff, and tour/ticket assistance.

Chiaja Hotel de Charme is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Onsite parking options include a garage and a carport

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the waterfront

Accessibility

  • Elevator

More

  • 2 floors
  • Banquet hall
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 1-inch TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A1HT3XHT8Y

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Chiaja
Chiaja de Charme
Chiaja de Charme Naples
Chiaja Hotel
Chiaja Hotel de Charme
Chiaja Hotel de Charme Naples
Hotel Chiaja
Chiaja Hotel Naples
Chiaja Hotel Charme Naples
Chiaja Hotel Charme
Chiaja Charme Naples
Chiaja Charme
Chiaja Hotel de Charme Hotel
Chiaja Hotel de Charme Naples
Chiaja Hotel de Charme Hotel Naples

Chiaja Hotel de Charme Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 228 out of 506 reviews
Rating 8 - Good. 187 out of 506 reviews
Rating 6 - Okay. 62 out of 506 reviews
Rating 4 - Poor. 23 out of 506 reviews
Rating 2 - Terrible. 6 out of 506 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

William, Miami Beach

Stayed 2 nights in Oct 2024

6/10 Okay

Donnie

Traveled with group
We arrived at night and couldn’t find the hotel. I finally had to call after pushing our suitcases up and down the street. They close the door at night and there’s no signage. Some members of the staff were very helpful with advice.
Stayed 2 nights in Oct 2024

2/10 Terrible

Gabrielle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Krista

Liked: Amenities
I selected this property from a Rick Steves’ travel book. It was delightful. I will visit again.
Stayed 1 night in Oct 2024

8/10 Good

Tania

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Minimal amenities but nice location in Chiaia district
Stayed 2 nights in Oct 2024

10/10 Excellent

Lilly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the location. We felt safe, It was walking distance to most of the sites we wanted to see. There is a train stop not too far away called Toledo. We actually saw many of the things we wanted to see while walking back to the hotel from the street. The staff was very helpful. The breakfast was just what we need to start our day. We would definitely stay here again. The room was perfect size and had a small balcony to look out. The front door was not immediately recognizable, but the address it clearly marked and all you have to do at night is ring the doorbell on the left and you will be buzzed in through the small door which is an access through the large arched doors. The doors are open during the day and all you have to do is walk through to the stairs or elevator to the right. The building is terracotta colored with white balconies.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with lovely staff.
Stayed 9 nights in Sep 2024

10/10 Excellent

Elda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Julian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff very helpful
Stayed 1 night in Aug 2024

10/10 Excellent

David van

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very kind and helpfull. The hotel is beautiful and located in a very nice part of the city. We’ve stayed here multiple times and I surely recommend staying here!!
Stayed 2 nights in Aug 2024

8/10 Good

Hussein

Traveled with family
Liked: Cleanliness, staff & service
I like the location. The room is too small.
Stayed 7 nights in Jul 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Naples
Location was great, the morning breakfast was more than i expected and the staff was very Professional/Helpfull with all our day travel destinations I have traveled to approximately 75 countries so speak from experience so would recommend this hotel to any seasoned traveler Terry Keys
Underground Naples
Abandoned Houses from daytrip to Sorrento
Exploring Churches in Naples
Stayed 4 nights in Mar 2024

10/10 Excellent

Juliana

Stayed 1 night in Mar 2024

8/10 Good

Peta

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay. The staff were great' welcoming and very helpful. An oasis of calm in this joyful, busy and lively city.
Stayed 4 nights in Feb 2024

10/10 Excellent

Elaine

Liked: Staff & service, property conditions & facilities
I’ve stayed here twice in the single room (which, happily, is more like an American “full” sized bed vs just a twin). I stayed here just one night each time because I needed to catch the ferry the next day to Capri. The service is helpful, the breakfast has all the basics, and it’s walking distance (12 mins) to the ferry departure point. If you’re a budget traveler and just need a classic, comfortable hotel, this is a great option. Nothing too fancy, very old school, everything is in order. I like the vintage charm. Good google options very close to the hotel and Gambrinus cafe/pastry shop is not to be missed.
Stayed 1 night in Sep 2023

10/10 Excellent

Nir

Stayed 1 night in Aug 2023

10/10 Excellent

Leigh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in a lively area with shops and restaurants. The staff here is wonderful - very helpful and kind. The delicious breakfast consists of fruit, yogurt, pastries, coffee, and cappuccino. We enjoyed our stay very much.
Stayed 1 night in Jul 2023

10/10 Excellent

Cyndi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location - we walked everywhere
This little B&B, tucked away in the middle of the city, was a very welcome surprise. On our only night in Naples, we walked all around and to the port for dinner & drinks. Take the Underground Tour (Napoli Sotterranea) around the corner on Vico S. Anna di Palazzo for another nice surprise.
Stayed 1 night in Jun 2023

10/10 Excellent

HANIT

Stayed 4 nights in Jun 2023

10/10 Excellent

Carol S

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property scores high on all accounts. The rooms were very comfortable and the staff was always helpful.

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

Luke

Traveled with partner
Liked: Cleanliness, staff & service
Review from an American couple: The property is in a dated building and requires the travel of 4-5 stories of stairs. There is a tiny outdated elevator but I would rather take the stairs. The employees were very nice and the room was indeed charming and had a traditional European look to them. The bathroom was nice and the room itself was fine, but the bed was extremely firm and uncomfortable. The AC created a very unpleasant smell when it ran and inflamed my wife and I’s allergies immediately. The location in town feels safe and has multiple shops and restaurants nearby. Overall, the experience was okay.
Stayed 2 nights in Jun 2023

8/10 Good

Krishna

Traveled with group
Liked: Staff & service
It is rated as a 3 star hotel, but the staff are extremely nice and helpful. They push it up to 4 stars in my view.
Stayed 2 nights in May 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late-night arrival kind of tricky
Overall fine, but due to extensive travel delays we arrived very late. With no sign in a dimly-lit courtyard (shared with other businesses) indicating the presence of an elevator we ended up lugging our bags up the very uneven and even more poorly lit stairs to reach reception. Surprising that the night clerk did not come down to assist after buzzing us into the courtyard.
Stayed 5 nights in Apr 2023

10/10 Excellent

Mrs P

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Interesting hotel in this location. Staff very friendly and helpful and always someone available. Good choice of places to eat very nearby. Very secure at night, when the huge wooden doors to the courtyard, a shopping area during the day, are closed. Access by ringing doorbell, promptly answered. Breakfast was fine but fairly basic - again very nice staff Not suitable hotel if you have mobility issues - big flight of stone stairs up to reception on the first floor.
Stayed 3 nights in Mar 2023