*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Naples hotel also offers a fitness center, a terrace, and tour/ticket assistance. Onsite parking is available (surcharge).
Eurostars Hotel Excelsior is a smoke-free property.
- Water dispenser
- Elevator
- Locally-owned & organized tours & activities
- Fitness facilities
- Number of bars/lounges - 1
- Showcase for local artists
- Train station drop-off (surcharge)
- Locally-sourced food on site (80% or more)
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- All property's electricity comes from renewable sources
- Vegan menu options available
- Meeting rooms
- Tours/ticket assistance
- Year Built - 1905
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Dry cleaning/laundry service
- Free WiFi
- Self parking (surcharge)
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- Smoke-free property
- No single-use plastic straws
- Biodegradable/compostable straws
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Safe-deposit box at front desk
- Terrace
- Luggage storage
- Breakfast available (surcharge)
- Number of restaurants - 1
- Concierge services
- Ballroom
- Banquet hall
- Laundry facilities
- Vegetarian breakfast available
- Total number of rooms - 122
- Number of floors - 6
- Number of buildings/towers - 1
- Free newspapers in lobby
Family Friendly Amenities
- Free WiFi
- Soundproofed rooms
- Laundry facilities
Room Amenities
Eurostars Hotel Excelsior offers 122 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and bidets. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
- Air conditioning
- Minibar
- Daily housekeeping
- Phone
- In-room safe
- Room service (24 hours)
- Premium bedding
- Soundproofed rooms
- Bidet
- Flat-panel TV
- Free WiFi
- Down comforter
- Bathtub or shower
- Electric kettle
- Towels provided
- Bedsheets provided
- Housekeeping on request
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Reusable coffee/tea filters
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Parking
Self parking (surcharge)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Eurostars Hotel Excelsior has a restaurant on site.
24-hour room service is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible (may have limitations)
- Well-lit path to entrance
Nearby Activities
Recreational amenities at the hotel include a fitness center.
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately EUR 30 per person
- Self parking fee: EUR 30 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
One child stays free
Annual carbon offsets
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Water dispenser use by guests actively encouraged
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 2
Social distancing measures are in place
Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Debit cards
Online penalty collection
Children and extra beds
- Children are welcome.
- Kids stay free! One child 2 years old or younger stays free when using existing bedding.
Pet Policy
- Pets not allowed
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Hotel Names
- Excelsior Hotel Naples
- Excelsior Naples
- Excelsior Naples Hotel
- Hotel Excelsior Naples
- Naples Excelsior
- Naples Excelsior Hotel
- Naples Hotel Excelsior
- Eurostars Hotel Excelsior Naples
- Eurostars Hotel Excelsior
- Eurostars Excelsior Naples
- Eurostars Excelsior
- Eurostars Excelsior Naples
- Eurostars Hotel Excelsior Hotel
- Eurostars Hotel Excelsior Naples
- Eurostars Hotel Excelsior Hotel Naples
National Rating
This property has received its official star rating from the local rating authority.
- Country specific national/official rating the local rating authority
Hotel Reviews
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