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Grand Hotel Europa

3.0 star property

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Photo gallery for Grand Hotel Europa

Front of property
Reception
Interior detail
Interior
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • 24/7 front desk
  • Housekeeping
$162
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
Corso Meridionale 14, Naples, NA, 80143
  • Molo Beverello Port
    ‪3 min drive‬
  • Via Toledo
    ‪3 min drive‬
  • Port of Naples
    ‪3 min drive‬
  • Naples (NAP-Naples Intl.)
    ‪4 min drive‬

Room options

View all photos for Family Room

Family Room | Premium bedding, down comforters, in-room safe, individually decorated

Family Room

8.8 out of 10
Excellent
(10 reviews)
  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Double Room Single Use

Double Room Single Use | Premium bedding, down comforters, in-room safe, individually decorated

Double Room Single Use

10.0 out of 10
Exceptional
(2 reviews)
  • 172 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room

Single Room | Premium bedding, down comforters, in-room safe, individually decorated

Single Room

9.2 out of 10
Wonderful
(11 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, down comforters, in-room safe, individually decorated

Standard Double or Twin Room

8.0 out of 10
Very good
(26 reviews)
  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior suite with mezzanine

Junior suite with mezzanine | Premium bedding, down comforters, in-room safe, individually decorated

Junior suite with mezzanine

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

Triple Room | Premium bedding, down comforters, in-room safe, individually decorated

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

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Interior detail

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  • Free WiFi
  • Air conditioning
  • Breakfast available
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About this property

Grand Hotel Europa

3-star hotel in Naples City Centre
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area.
Grand Hotel Europa offers 89 accommodations with safes and hair dryers. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and 4 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a library, a vending machine, and multilingual staff.

Grand Hotel Europa is a smoke-free property.

A hosted evening meal is available for a surcharge daily (reservations required).
La Falena - This restaurant specializes in Italian cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 9.90 for adults and EUR 9.90 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 29.90; reservation required
  • Snack bar/deli

Restaurants on site

  • La Falena

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Business center
  • Computer station
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1900
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 9.90 for adults and EUR 9.90 for children
  • Late check-out fee: EUR 35.00 (subject to availability)
  • Rollaway bed fee: EUR 10.0 per night
  • Hosted evening meal: EUR 29.90

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Europa Grand
Europa Grand Hotel
Grand Europa Hotel
Grand Europa Naples
Grand Hotel Europa Naples
Hotel Grand Europa
Grand Hotel Europa Hotel
Grand Hotel Europa Naples
Grand Hotel Europa Hotel Naples

Grand Hotel Europa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 290 out of 1000 reviews
Rating 8 - Good. 466 out of 1000 reviews
Rating 6 - Okay. 175 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Trena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property. Have stayed twice now. Great location for easy access Be clear about which room you book This second time I had to upgrade on arrival. But did so easily for 25€
Stayed 1 night in May 2025

6/10 Okay

Thomas

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Samiha, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, especially Giano and Marcello who were super welcoming and helpful. The double room was smaller than what I thought I'd get but as I was alone, I didn't mind it. It would have been way too small for 2 people though. The bathroom was not very large but it looked newly refurbished and was working well. The room was cleaned daily. Breakfast was continental, served from 7 am to 10 am. The hotel is conveniently located within minutes of the Central train station, about 20 mn walk from the historical side of Naples. The streets around the hotel didn't feel too safe or clean though, so I used to come back early to avoid being out there at night. Please note the lift only goes up to the 2nd floor. If your room is on the 3rd floor, you'll have to use the stairs from the 2nd floor, not a big issue if you have small suitcases but it can be annoying if you have large pieces of luggage. Vending machines are available throughout the hotel for water and drinks. The hotel also has a restaurant and offers in room dining options.
Stayed 4 nights in May 2025

6/10 Okay

Luciano

Traveled with family
Liked: Cleanliness, property conditions & facilities
Having stayed at the Decumani Hotel De Charme on the way in, this hotel was a bit of a come down. It's very close to the train station but the area is pretty rundown and quite away from the centre. The room was fine but looked better on the photo. The staff were excellent but during breakfast, the staff were singing along to the music (why play pop music in the morning?) which displayed a lack of professionalism. The staff at the previous hotel were beyond courteous, while here they were a little 'rough and ready'. Overall, fine, but nothing special.
Stayed 1 night in May 2025

6/10 Okay

griselle

Traveled with partner
Liked: Cleanliness
It is very well situated, almost across the street from the train station, surroundings are not that pretty and felt not so safe. Rooms are small, and elevator reaches only the second floor, so if you are on the third floor, you must carry your luggage via stairs. The restaurant is not so good and expensive for Napoli.
Stayed 2 nights in May 2025

10/10 Excellent

Miryam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

They gave us a loft type of room very ample space. Good for an over ight and half a block from Napoli Centralle train station
Stayed 1 night in May 2025

8/10 Good

GHASSAN

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Elena

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, serviceable hotel

The property was spotless, clean, conveniently located by the Napoli main station. The Neighbourhood is not fancy, but it’s safe.Breakfast was excellent, and the staff very attentive. The hotel also has a excellent restaurant, where we enjoyed the good dinner.
Stayed 2 nights in May 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is nice, and very close to two train stations, which is great if you are planning to visit Pompei/Caserta/Sorrento etc. and travel by train. No cabs required! The neighbourhood is a bit rough.
Stayed 2 nights in May 2025

10/10 Excellent

Hong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room, transportation convenient and good service. recommended!
Stayed 1 night in Apr 2025

10/10 Excellent

Marija

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good stay

would come back for sure! convenient!
Stayed 1 night in Apr 2025

10/10 Excellent

ANDRE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Thanh

Stayed 2 nights in Apr 2025

8/10 Good

Neill, Auckland

Liked: Staff & service
It’s so hard to rate this property. The staff were fantastic, in particular Marcello on reception. The hotel is very dated and needs a makeover. A shower over the bath just doesn’t cut it these days. The area around the hotel is very dirty and seems unsafe, but I wasn’t harassed at all. There are lots of police and soldiers in and around the station. Overall, I’d go back again but some people may need to be wary of the location.
Stayed 3 nights in Apr 2025

10/10 Excellent

Katherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We booked this hotel as a stopover on our way to Sorrento. We arrived late and were only staying for one night. The staff were polite and helpful, food was served late and the hotel was clean. I’ve read complaints about noise. Yes the bar area was noisy but we were only one floor up and and over the bar but our room was quiet. We were next to the road and couldn’t hear the traffic in the morning. Breakfast was good value for €10. The hotel is near the central train station and the area is what you’d expect for such an location. I’m not sure I’d have wanted to explore the area at night! For the price we paid and the convenience of an overnight base, I’d recommend.
Stayed 1 night in Apr 2025

6/10 Okay

KHALIL

Traveled with family
Liked: Cleanliness, staff & service
The hotel is very noisy and the rooms are not soundproof, so if you are searching for a place to sleep well and relax, this is not it. The breakfast is basic and the coffee does not reflect the real Italian coffee.
Stayed 3 nights in Mar 2025

8/10 Good

Yuchao

Liked: Amenities, property conditions & facilities
Should support coffee maker or water
Stayed 2 nights in Feb 2025

8/10 Good

dianne

Traveled with partner
Liked: Amenities
Perfect location for us , well run x
Stayed 3 nights in Dec 2024

10/10 Excellent

ALFONSO

Liked: Cleanliness, staff & service, property conditions & facilities
It is very good for the price
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is an incredible value for the location,services, and price. Folks that left reviews that they left before checking in or checked out early due to poor neighborhood I think live very sequestered lives. The entire city of Naples is filled with energy, grit, generosity along with some next level antiquity. Bring ear plugs though!
Stayed 3 nights in Dec 2024

8/10 Good

noslen

Stayed 1 night in Sep 2024

4/10 Poor

TECK

Stayed 2 nights in Nov 2024

10/10 Excellent

Alberto, Coral Gables

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024