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Grand Hotel Europa

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Europa

Front of property
Exterior
Bar (on property)
Lobby sitting area
Interior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Corso Meridionale 14, Naples, NA, 80143
  • Piazza Giuseppe Garibaldi
    8 min walk
  • Europa Grand Hotel & Restaurant - Sea Hotels
    1 min walk
  • Naples (INP-Naples Central Rail Station)
    3 min walk
  • Naples (NAP-Naples Intl.)
    5 min drive

Room options

View all photos for Family Room

Family Room | Premium bedding, down comforters, in-room safe, individually decorated

Family Room

  • 269 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Double Room Single Use

Double Room Single Use | Premium bedding, down comforters, in-room safe, individually decorated

Double Room Single Use

  • 172 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room

Single Room | Premium bedding, down comforters, in-room safe, individually decorated

Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, down comforters, in-room safe, individually decorated

Standard Double or Twin Room

  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior suite with mezzanine

Junior suite with mezzanine | Premium bedding, down comforters, in-room safe, individually decorated

Junior suite with mezzanine

  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

Triple Room | Premium bedding, down comforters, in-room safe, individually decorated

Triple Room

  • 226 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

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About this property

Grand Hotel Europa

3-star hotel in Naples City Centre
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area.
Grand Hotel Europa offers 89 accommodations with safes and hair dryers. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and 4 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a library, a vending machine, and multilingual staff.

Grand Hotel Europa is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
La Falena - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Falena

Things to do

  • Library
  • TV in common areas

Family friendly

  • Free crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Business center
  • Computer station
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1900
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Late check-out fee: EUR 35.00 (subject to availability)
  • Rollaway bed fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Europa Grand
Europa Grand Hotel
Grand Europa Hotel
Grand Europa Naples
Grand Hotel Europa Naples
Hotel Grand Europa
Grand Hotel Europa Hotel
Grand Hotel Europa Naples
Grand Hotel Europa Hotel Naples

Grand Hotel Europa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 279 out of 1003 reviews" "
Rating 8 - Good. 481 out of 1003 reviews" "
Rating 6 - Okay. 177 out of 1003 reviews" "
Rating 4 - Poor. 44 out of 1003 reviews" "
Rating 2 - Terrible. 22 out of 1003 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Traveled with group
Liked: Cleanliness, staff & service
Nice looking hotel. Area around not great. Had to lug suitcase to third floor.
Stayed 1 night in Sep 2024

10/10 Excellent

Vinay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Grand Europa during our Italy trip in Sep 2024. Hotel is good with clean rooms , helpful staff, convenient location and good restuarant. The area around the hotel is noisy. Overall good value for money deal.
Stayed 1 night in Sep 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Begum

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I chose this hotel because of the location and budget friendly. Pros. Friendly staff, easy public transports, and tour facilities Con. Bathroom has no shower curtain, bathroom door needs to be tinted.
Stayed 4 nights in Aug 2024

8/10 Good

Adrienne

Traveled with family
Liked: Staff & service, amenities
Room was fine. Welcoming and accommodating staff. Good breakfast with a number of choices. Area around the hotel is trash filled, dirty and run down and this appears to be the case throughout the city.
Stayed 1 night in Aug 2024

6/10 Okay

EDNA

Traveled with family
Liked: Cleanliness, property conditions & facilities
We stayed at the hotel for 2 nights and the woman who helped us at check-in was not very friendly. Seeing that we arrived with suitcases and were hot, she didn't even come out and said in a rude manner that we must pay the hotel fee right now. She handed over the key, indicated where the elevator was and that was it. I'm not asking for a party every time a guest arrives but empathy would be great for us visitors. Then we asked for a fan and she sent a technician to check the a/c who said it was working fine but I needed a fan because the heat was really horrible. This technician said she would call us in 2 minutes and she never called. When her shift changed we called again and the gentleman who helped us was very friendly and efficient. The breakfast is good but they limit it because they have a gentleman who serves you, they don't let you use the tables unless it's with small trays...I felt like I was in a military dining room. There is a restaurant in the hotel for dinner but it is closed so there are no places to eat in the area and really because it is right next to the Central Station it is not very pleasant to walk around, it is unsafe.
Stayed 2 nights in Aug 2024

6/10 Okay

Krish

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, thin walls
Very nice hotel, spacious, bright room. However I give it a 3 star overall, because the walls were very thin. Every morning I could hear the person in the next room when they use their toilet. The loud sounds of water and the usage of the bathroom facilities kept waking me up a lot earlier than I'd like to. And for me sleep is very important, especially on a holiday, disturbing my sleep results in deduction of 2 stars. However everything else about the hotel is perfectly fine.
Stayed 3 nights in Aug 2024

6/10 Okay

Marek

Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Tony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to napoli centrale for train travellers very clean hotel helpful starr
Stayed 2 nights in Aug 2024

8/10 Good

Crystal

Traveled with family
Stayed 1 night in Jul 2024

8/10 Good

slim

Stayed 5 nights in Jul 2024

10/10 Excellent

Arcady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Tomoko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel itself was wonderful. Well organized, staff helpful, clean rooms, and a nice bar. But napel is not the nicest place to visit but Was fine to spend two nights to pass by. Busy area but extremely convenient to station and airport.
Stayed 2 nights in Jul 2024

6/10 Okay

lee

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Hong Wei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

nicolas

Stayed 1 night in Jul 2024

10/10 Excellent

Jeanne

Traveled with family
Really close to the train station is what we desired. Although you need to walk through a couple “sketchy” blocks to get to the historic areas, if you are used to big cities this should be an issue. The hotel was really nice for the price. The rooms are a little small but comfortable (we had a quadruple room). The bar and lobby area was nice to sit and play cards and have a drink or two. Staff were exceptionally nice and helpful. I would stay here again.
Stayed 2 nights in Jul 2024

2/10 Terrible

Deborah

Stayed 1 night in Jun 2024

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful old classic very well maintained.
Stayed 1 night in Jun 2024

8/10 Good

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have given all 5 stars but our shower drain was draining super slowly. We would forget to inform the front desk about this as we rushed out every day to our scheduled activities and would arrive super tired so would forget to tell the front desk about this. Otherwise I assume they would have fixed it. Other than that minor inconvenience, everything else was good: clean, convenient (5 minutes or less walk to main train starion), close to some great bakeries and coffee places, and staff was friendly. The Metro was also in the main train station so it was so nice to take it to the main attractions. The old downtown area was a short walk away too.
Stayed 3 nights in Jun 2024

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was good, breakfast was good. Area around the hotel not good.
Stayed 1 night in Jun 2024

10/10 Excellent

Abigail

Stayed 2 nights in Jun 2024

8/10 Good

Martha

Stayed 2 nights in May 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was beautiful and all the staff were very kind. It is right across from the train station which is very clean and has plenty of amenities and security inside, however the street between the two is very dirty and is a regular homeless spot.
Stayed 2 nights in Jun 2024