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Grand Hotel Oriente

4.0 star property

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Photo gallery for Grand Hotel Oriente

Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Interior
Suite | Premium bedding, down comforters, minibar, in-room safe
Room service - dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Laundry
  • 24/7 front desk
$418
includes taxes & fees
Dec 29 - Dec 30

Explore the area

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Via Diaz Armando 44, Naples, NA, 80134
  • Place, Via Toledo
    ‪2 min walk‬
  • Place, Spaccanapoli
    ‪3 min walk‬
  • Place, Port of Naples
    ‪10 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪7 min drive‬

Room options

View all photos for Executive Double Room

Executive Double Room | Premium bedding, down comforters, minibar, in-room safe

Executive Double Room

9.0 out of 10
Wonderful
(25 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite

Suite | Premium bedding, down comforters, minibar, in-room safe

Suite

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Double Room Single Use

Double Room Single Use | Room service - dining

Double Room Single Use

8.8 out of 10
Excellent
(6 reviews)
  • 205 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Triple Room

Executive Triple Room | Premium bedding, down comforters, minibar, in-room safe

Executive Triple Room

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Grand Hotel Oriente

4-star hotel in Naples City Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
Grand Hotel Oriente offers 112 accommodations with minibars and safes. Rooms open to balconies. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 4-star property consist of a business center, 6 meeting rooms, and limo/town car service.

Wireless Internet access is complimentary. Event facilities measuring 2260 square feet (210 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and multilingual staff. For a surcharge, the property provides a train station pick-up service and a train station drop-off service. Onsite parking is available (surcharge).

Grand Hotel Oriente is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 10:30 AM and on weekends between 7 AM and 11 AM.
Grand Hotel Oriente has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 25 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Library

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2,260 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1940
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per night
Cribs (infant beds) are available for EUR 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Self parking fee: EUR 25 per day
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A1LR4OSPUZ

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Oriente
Grand Hotel Oriente Naples
Grand Oriente
Grand Oriente Naples
Grand Hotel Oriente Hotel
Grand Hotel Oriente Naples
Grand Hotel Oriente Hotel Naples

Reviews

Grand Hotel Oriente Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 471 out of 888 reviews
Rating 8 - Good. 331 out of 888 reviews
Rating 6 - Okay. 60 out of 888 reviews
Rating 4 - Poor. 14 out of 888 reviews
Rating 2 - Terrible. 12 out of 888 reviews

Reviews

8/10 Good

Ziad

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Good location. Lots of trash around the hotel.
Stayed 5 nights in Aug 2025

10/10 Excellent

Lisa

Stayed 1 night in Aug 2025

8/10 Good

Hun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Janette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room given had recently been renovated so it was clean and comfortable. The staff are friendly and welcoming and the hotel is centrally located. The only critique i have is the breakfast. The food is cold. There is not an option to do toast and the pancakes and scrambled egg cold. It would be nice to be able to order and have something warm. Even though the view is great the breakfast was a let down.
Stayed 1 night in Aug 2025

6/10 Okay

Lisa

Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Michael D

Traveled with group

You should come here

The staff is very kind and professional of the place is clean and wonderful. The location is perfect in the middle of everywhere when I come back to Naples this is where I’m staying.
Stayed 1 night in Jul 2025

6/10 Okay

Stephen

Traveled with partner
Liked: Cleanliness
Hotel staff in both parking and front desk were not very helpful. Parking elevator wasn’t functioning.
Stayed 2 nights in Jun 2025

8/10 Good

LUIS

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Staff. The hotel is in the middle of the heart of Napoli. 1 block from Spanish neiborhood.. Few steps to the Toledo way ( Shopping area ) Spectacular views from the 9th floor rooftop Very good bar and restaurant. The room, its little old, but nice. We receive anniversary complement. Tks
Stayed 1 night in Jun 2025

10/10 Excellent

Franco

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and accommodating. Service at breakfast was excellent nice rooftop terrace for breakfast and aperitivo. Location is good you are in the heart of the action. You can walk to plenty of tourist attractions
Stayed 2 nights in Jun 2025

8/10 Good

heather

Stayed 5 nights in Jun 2025

10/10 Excellent

Andrew

Stayed 1 night in Jun 2025

10/10 Excellent

Dennis, Warren

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is very nice. In a great location right off Toledo Street and within walking distance to the port area. Would definitely recommend staying here.
Stayed 4 nights in May 2025

2/10 Terrible

Robert

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was by far the absolute worst hotel experience i have ever had. It reminded me more of a motel. The price was absolutely not worth it. Our room appeared as if it was under construction and not finished being repaired. The hallways are dirty and in poor condition. The view from the room looked into a slum. I was not comfortable here. The sink would also not stop leaking and I could not sleep.
Stayed 1 night in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
I’ll be back
Stayed 1 night in May 2025

8/10 Good

Joe

Stayed 1 night in May 2025

10/10 Excellent

Breandán

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is a beautiful hotel great room upgrade the staff on front desk where brilliant door man very nice and helpfull the area its in does not do it justice
Stayed 1 night in May 2025

8/10 Good

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for us for an overnight stay before flight We arrived from Ischia to Naples by ferry & it was around a 10minute taxi ride, very assertive taxi driver at the Port didn’t want to out the meter on but eventually did & cost was juts under 10 euro Hotel is in the centre of things so streets can be quite noisy ( even from the 7th floor ) but it wasn’t too troublesome Rooms are a very tired, big holes in curtains etc but was fine for one night, bed was very comfortable & good bed linens Was a 15 min taxi ride to Naples airport but this was at 6am so not much traffic, taxi cost 30 euro, no meter this time & I had no energy to argue with them 😊 Check in was good
Stayed 1 night in Apr 2025

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Apr 2025

8/10 Good

Catherine

Stayed 1 night in Apr 2025

10/10 Excellent

Monica, Mundelein

Stayed 1 night in Apr 2025

10/10 Excellent

Monica, Mundelein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Salvatore and Ruben at the front desk were extremely helpful. Salvatore was welcoming, patient, efficient and very customer oriented when we arrived on the first day, answering all my questions. This gave us such a comfortable feeling as we had not stayed in Naples before. The room was comfortable, everything worked and we enjoyed the breakfasts and room service menu!! Thank you Hotel Oriente gir your great service!
Stayed 2 nights in Apr 2025

4/10 Poor

Kimberly

Traveled with family
Liked: Cleanliness, staff & service
Nice breakfast, good location, a bit old style hotel. could not rest at all due to noise above from restaurant, also very early in the morning. Would not stay there again for that reason. Staff was very kind.
Stayed 1 night in Apr 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in a quiet area very close to one of the main shopping streets.
Stayed 3 nights in Feb 2025

10/10 Excellent

Katherine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great customer service at check-in desk and they are accommodating to business receipts!
Stayed 7 nights in Feb 2025