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Grand Hotel Oriente

4.0 star property

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Breakfast, lunch and dinner served
Interior
Room service - dining
Suite | Premium bedding, down comforters, minibar, in-room safe
Breakfast, lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
Via Diaz Armando 44, Naples, NA, 80134
  • Via Toledo
    ‪2 min walk‬
  • Piazza del Municipio
    ‪4 min walk‬
  • Spaccanapoli
    ‪6 min walk‬
  • Naples (NAP-Naples Intl.)
    ‪41 min drive‬

Room options

View all photos for Suite

Suite | Premium bedding, down comforters, minibar, in-room safe

Suite

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Executive Triple Room

Executive Triple Room | Premium bedding, down comforters, minibar, in-room safe

Executive Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Double Room

Executive Double Room | Premium bedding, down comforters, minibar, in-room safe

Executive Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room Single Use

Double Room Single Use | Room service - dining

Double Room Single Use

  • 205 sq ft
  • Sleeps 1
  • 1 Double Bed

Similar properties

Front of property

UNA HOTELS Napoli

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1004)
The price is $119
per night
$143 total
includes taxes & fees
Feb 19 - Feb 20
UNA HOTELS Napoli

About this property

Grand Hotel Oriente

4-star hotel in Naples City Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
Grand Hotel Oriente offers 112 accommodations with minibars and safes. Rooms open to balconies. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 4-star property consist of a business center, 6 meeting rooms, and limo/town car service.

Wireless Internet access is complimentary. Event facilities measuring 2260 square feet (210 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and multilingual staff. For a surcharge, the property provides a train station pick-up service and a train station drop-off service. Onsite parking is available (surcharge).

Grand Hotel Oriente is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 10:30 AM and on weekends between 7 AM and 11 AM.
Grand Hotel Oriente has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 25 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Library

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2,260 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1940
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per night
Cribs (infant beds) are available for EUR 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Self parking fee: EUR 25 per day
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A1LR4OSPUZ

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Oriente
Grand Hotel Oriente Naples
Grand Oriente
Grand Oriente Naples
Grand Hotel Oriente Hotel
Grand Hotel Oriente Naples
Grand Hotel Oriente Hotel Naples

Grand Hotel Oriente Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 440 out of 839 reviews
Rating 8 - Good. 317 out of 839 reviews
Rating 6 - Okay. 58 out of 839 reviews
Rating 4 - Poor. 13 out of 839 reviews
Rating 2 - Terrible. 11 out of 839 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aman

Liked: Cleanliness, staff & service, property conditions & facilities
Great establishment!
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Raul, San Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to stay here since it has underground parking and it is conveniently close to most tourist attractions.
Stayed 2 nights in Sep 2024

10/10 Excellent

eric

Stayed 2 nights in Sep 2024

8/10 Good

gabriel, ny

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Fix Showers.Conditioner is not available in any rooms! Everything else is fine
Stayed 1 night in Aug 2024

8/10 Good

jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk fantastic. AC great and WiFi fine. Needs a coffee machine and nicer bathroom toiletries. Housekeeping great. The roof top bar is beautiful but without fans outside cannot be used in the summer as too warm. Service ok but have to chase too much. The location of the hotel is fantastic.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ckeli

Stayed 4 nights in Jul 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visitor from Ireland
The hotel is lovely and the staff were in general friendly and very helpful. There was only one thing which spoiled what would otherwise have been a perfect stay. On the third night we decided to eat in the hotel, we went to the 9th floor restaurant and sat at the bar for a pre-dinner drink. To say the barman was rude and ignorant was an understatement! However, well done to the reception staff who saved the situation by recommending a really good local restaurant. The staff in the restaurant at breakfast and the staff in reception were excellent. I would highly recommend this hotel but avoid the barman on the 9th floor!!
Stayed 3 nights in Jul 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Deborah

Stayed 3 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great locaiton
Great location for seeing everything you’ll want in Naples.
Stayed 3 nights in May 2024

4/10 Poor

Diana

Stayed 2 nights in May 2024

10/10 Excellent

Monserrat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff who were extremely helpful. Spacious well furnished room. The only downside was the bathroom, particularly the bath tub, where the sealant was in a very poor state.
Stayed 1 night in May 2024

8/10 Good

Sanam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room,easy access to shops,near to the airport
Stayed 1 night in May 2024

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous breakfast! Staff very helpful and friendly.would recommend!
Stayed 6 nights in Apr 2024

10/10 Excellent

Jared

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, staff was great. Diffinetly would return
Stayed 3 nights in Mar 2024

6/10 Okay

Jennifer, Longmont

Traveled with group, Traveled with partner
Liked: Staff & service
The location was nice, the hotel staff was great. The room we had was near the elevator, it was loud and the walls were thin. We could hear the guests next to us talking, and their alarm clock. The city noice was not too loud. Overall nice hotel for the price and location.
Stayed 4 nights in Oct 2023

10/10 Excellent

Shelley

Stayed 1 night in Jun 2023

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location, convenient for travellers who love to walk around and explore a city. Close to all attractions, restaurants and shopping areas.
Stayed 4 nights in Sep 2023

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a great location for all sights. However, local neighbourhood quite noisy and like the rest of Naples, very dirty. Hotel staff were very friendly and the hotel was modern and clean. The hotel seemed quite empty.
Stayed 5 nights in Jul 2023

10/10 Excellent

Paula

Stayed 2 nights in Jul 2023

6/10 Okay

Ricardo

Disliked: Cleanliness, property conditions & facilities
Nothing special
Is an old hotel. Rooms are ok. The hallways are with dirty carpets. The way to the parking is kind of wired. Overall is ok if you don’t have much expectations
Stayed 7 nights in Jul 2023

8/10 Good

derya

Liked: Cleanliness, staff & service
Overall a good stay, however the air conditioning was somewhat ineffective for 35 degree heat. The usb charging points around the bed didn’t work so it was quite inconvenient to charge any devices, and some of the staff could’ve been friendlier

10/10 Excellent

Fernando, Fort Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities
Modernize with great taste and with a lot of light. Ample rooms and washrooms, you will feel comfortable. The rooftop dinning room for breakfast has wonderful view of the city (also a bar) and breakfast is quite wholesome and freshly made - more than most hotels in Italy. Excellent location. Highly recommendable
Stayed 2 nights in Jun 2023