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Grand Hotel Santa Lucia

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Santa Lucia

Exterior
Property amenity
Lobby sitting area
Suite | View from room
Terrace/patio

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pet friendly
  • Breakfast available
  • Laundry

Explore the area

Map
Via Partenope 46, Naples, NA, 80121
  • Via Partenope
    1 min walk
  • Lungomare Caracciolo
    4 min walk
  • Castel dell'Ovo
    6 min walk
  • Naples (NAP-Naples Intl.)
    46 min drive

Room options

View all photos for Suite

Suite | Premium bedding, down comforters, minibar, in-room safe

Suite

  • 323 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Deluxe Room, Sea View

Deluxe Room, Sea View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, Sea View

  • 237 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room

Premium bedding, down comforters, minibar, in-room safe

Standard Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room Single Use

Premium bedding, down comforters, minibar, in-room safe

Double Room Single Use

  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed

Similar properties

Exterior

Eurostars Hotel Excelsior

Free WiFi
Restaurant
Air conditioning
Gym
4.4 out of 5, Excellent, (1004)
The price is $328
per night
$371 total
includes taxes & fees
Jan 2 - Jan 3
Eurostars Hotel Excelsior

About this property

Grand Hotel Santa Lucia

4-star hotel in Historical Center
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Grand Hotel Santa Lucia offers 88 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Smart televisions come with digital channels and pay movies.

Bathrooms include bathtubs or showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, bidets, and hair dryers. This Naples hotel provides wireless Internet access for a surcharge. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 6 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 969 square feet (90 square meters) include a conference center. This boutique hotel also offers a fitness center, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Grand Hotel Santa Lucia is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Il Pavone - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (EUR 25 per night)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • il Pavone

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Highchair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business center
  • Conference center (969 square feet of space)

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1906
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Jetted bathtub or rainfall showerhead
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 40 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 65.00 per vehicle (one-way)
  • Valet parking fee: EUR 25 per night
  • Pet fee: EUR 25.00 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A14RW8B3M3

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Santa Lucia
Grand Hotel Santa Lucia Naples
Grand Santa Lucia
Grand Santa Lucia Naples
Grand Hotel Naples
Grand Hotel Santa Lucia Hotel
Grand Hotel Santa Lucia Naples
Grand Hotel Santa Lucia Hotel Naples

Grand Hotel Santa Lucia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 515 out of 907 reviews" "
Rating 8 - Good. 272 out of 907 reviews" "
Rating 6 - Okay. 75 out of 907 reviews" "
Rating 4 - Poor. 35 out of 907 reviews" "
Rating 2 - Terrible. 10 out of 907 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Fatima

Liked: Staff & service, property conditions & facilities
Convenient and nice location, great bay views, very helpful and friendly staff. Loud, ants found in bed, outdated decor and furniture, shower drain did not function properly, no smart TV/limited options.
Stayed 2 nights in Sep 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the hotel was extremely helpful and kind. The location was perfect. The breakfast was delicious and we really enjoyed our stay.
Stayed 1 night in Aug 2024

6/10 Okay

Sercan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
It’s ok
Nice looking hotel from outside but a little outdated. Very helpful friendly staff. Naples is dirty city.
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrzej, Palm Desert

Liked: Cleanliness, staff & service, property conditions & facilities
The staff accommodated our wishes, great breakfast and nice restaurant and amazing risotto
Stayed 3 nights in Aug 2024

10/10 Excellent

Francis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, service, and comfort
Amazing location by the water and walkable to the historic center of the city. Staff was friendly and helpful from the moment we checked in, stowing our bags and making a reservation for us for lunch at a great sit down pizzeria. Our room was ready early which was nice. And it was well appointed from comfy beds to a shower with great pressure. With an eye on saving energy the AC will not go on if the window is not completely closed. Something I discovered after being boggled by the lack of cool air and calling the front desk who explained it to me and all was fine. The breakfast was great too. All the usual buffet items including all the Napoli sweets which I ate much too much of
Stayed 1 night in Aug 2024

10/10 Excellent

Elvira, Apollo beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, by the harbor and close to main historic places. Nice rooms, well decorated and maintained. Very good breakfast. Would definitely stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect rest stop after long travel
We traveled to Naples to rest after a long journey before heading to the Amalfi coast. The hotel was quant and charming. The rooms are beautiful and very comfortable. It was hot in Naples, so the AC was essential! Great location to many waterfront restaurants.
Stayed 2 nights in Jul 2024

8/10 Good

Cathy R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

RHONDA

Liked: Cleanliness, property conditions & facilities
Unimpressed
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Stayed 1 night in Jul 2024

10/10 Excellent

Karin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic beautiful hotel rooms with soft towels. Staff service good. Breakfast not great.
Stayed 3 nights in Jul 2024

10/10 Excellent

Vishal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, safe and room / service was great
Stayed 2 nights in Jun 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Michel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Jun 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful welcoming hotel
A wonderful, personal welcome from the reception staff who couldn’t be more helpful. Giovanni was particularly welcoming and friendly. The room was amazing!
Stayed 1 night in Jun 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next door to the Excelsior this is a smaller more intimate hotel in the same great location with the same views of the Bay of Naples. It’s still a grand hotel though even though it’s smaller.
Stayed 1 night in May 2024

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I HAD A VERY NICE EXPERIENCE.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did Not Disappoint
Great location on the water. Hotel was very clean. Taxi's were located right next door if you needed one. Breakfast was very good. Restaurants and great gelato a few doors away. Would definitely stay here next time in Naples.
Stayed 2 nights in May 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Grand Hotel Santa Lucia Napoli is wonderful!
The Grand Hotel Santa Lucia Napoli was excellent in every way! The hotel is beautiful and the location is near many restaurants and sights to see, all just minutes from the hotel! The entire staff was wonderfully accommodating and professional! The front desk staff was great! Our room was wonderful! The bed was so comfortable! The breakfast is so delicious with many choices and the servers were really gracious and accommodating! The Grand Hotel Santa Lucia Napoli is an all time favorite!
Stayed 3 nights in May 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted to finish our Italy vacation with a night in an old fashioned luxury hotel. The hotel, the staff, and the room with a view of Naples harbor met all our hopes.
Stayed 1 night in May 2024

10/10 Excellent

Stephen, Surbiton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2024

10/10 Excellent

giorgia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property the real grand Hotel!!!! Service sublime!
Stayed 1 night in Feb 2024

8/10 Good

YIJING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some staff were nice and some were not. The breakfast offering was limited. But the location and view was nice.

8/10 Good

Trevor John

Liked: Cleanliness, staff & service, property conditions & facilities
This is a first class hotel where we had previously stayed. Great location, good breakfast, scrupulously clean, good welcoming staff. Comfortable well planned rooms. But why oh why are in room tea and coffee taken in paper cups. Not good enough. A small niggle but a sign of penny pinching? Standards perhaps had slipped since previous pre covid visit.
Stayed 5 nights in Oct 2023