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Hotel Diamond

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

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Junior Studio Suite | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Double or Twin Room | Premium bedding, minibar, desk, laptop workspace

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Piazza Guglielmo Pepe, 11, 11 2 3, Naples, 72, 80142
  • Piazza Giuseppe Garibaldi
    9 min walk
  • Spaccanapoli
    11 min walk
  • University of Naples Federico II
    13 min walk
  • Naples (NAP-Naples Intl.)
    31 min drive

Room options

Standard Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Single Room

Premium bedding, minibar, desk, laptop workspace

Single Room

  • 194 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Double or Twin Room

Double or Twin Room | Premium bedding, minibar, desk, laptop workspace

Double or Twin Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Studio Suite

Junior Studio Suite | Premium bedding, minibar, desk, laptop workspace

Junior Studio Suite

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, minibar, desk, laptop workspace

Deluxe Triple Room

  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Single Room

Standard Single Room | Premium bedding, minibar, desk, laptop workspace

Standard Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | Premium bedding, minibar, desk, laptop workspace

Triple Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Premium bedding, minibar, desk, laptop workspace

Deluxe Quadruple Room

  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room, Connecting Rooms

Family Room, Connecting Rooms | Premium bedding, minibar, desk, laptop workspace

Family Room, Connecting Rooms

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds and 2 Twin Beds

Similar properties

Front of property

Palazzo Caracciolo Naples

Pool
Pet friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1000)
The price is $171
per night
$198 total
includes taxes & fees
Jan 2 - Jan 3
Palazzo Caracciolo Naples

About this property

Hotel Diamond

3-star Naples hotel, connected to a shopping center in Naples City Centre
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and 24-hour room service.
Hotel Diamond offers 28 accommodations with minibars and complimentary newspapers. Beds feature premium bedding. 30-cm flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Naples hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary manager's reception on select days. Public areas are equipped with complimentary wired and wireless Internet access.

This business-friendly hotel also offers a terrace, multilingual staff, and coffee/tea in a common area.

Hotel Diamond has designated areas for smoking.

The hotel offers a complimentary manager's reception on select days.
Hotel Diamond has a restaurant serving breakfast only.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On the bay
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 2010
  • Designated smoking areas (fines apply)
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 30-cm flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 12:30 PM
Express check-in available

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 10.0 per night
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Diamond Naples
Diamond Naples
Hotel Diamond Hotel
Hotel Diamond Naples
Hotel Diamond Hotel Naples

Hotel Diamond Reviews

Reviews

6.8
Rating 10 - Excellent. 26 out of 206 reviews" "
Rating 8 - Good. 76 out of 206 reviews" "
Rating 6 - Okay. 60 out of 206 reviews" "
Rating 4 - Poor. 26 out of 206 reviews" "
Rating 2 - Terrible. 18 out of 206 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ethan and Randi

Stayed 4 nights in Jun 2023

10/10 Excellent

Igors

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from this hotel is amazing and while its in a bit off shoot location its not too far to be troublesome
Stayed 1 night in Jul 2022

6/10 Okay

Bethany

Liked: Staff & service
Disliked: Property conditions & facilities
Not in the best area and shower broken and dirty
Stayed 1 night in Apr 2022

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Naples is a very bad city. It is loud all the time and the hotel does very little to block out the sound. The bathroom smelled like sewage making the entire room unbearable
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveler

Stayed 5 nights in Oct 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Not recommended
False advertisement, room had no wifi, hotel had no real free parking but appeared in the search as such,the waster in the shower was terrible: no constant water flow in the shower and water went from warm to cold really fast. hotel was extemely noisy and the alamr clock in the room next to us when on for an hour while we were trying to sleep, and woke us up. we came to breakfast to find out half of the things in the breakfast already ran out.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distans everywere
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Stayed 1 night in Sep 2019

10/10 Excellent

Andra, Ireland

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and welcoming staff, the room was clean and towels were changed everyday which was great. Breakfast service was acceptable. The only let down was the location, very sketchy.
Stayed 5 nights in Aug 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Line

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Based on location in Naples, the hotel was very clean and it does not go with the neighborhood. The walk during the day time to the train stations are very close, I would not walk out after sunset in the area.
Stayed 1 night in Jun 2019

6/10 Okay

Sergejs

Disliked: Property conditions & facilities, room comfort
Reasonably good location, but room was quite bad. Poor bad mattress and some strange noize coming out of water drain system all the time. I needed ear plugs to get asleep.
Stayed 3 nights in Jun 2019

8/10 Good

MERIAN

Liked: Cleanliness, property conditions & facilities, room comfort
Very comfortable hotel
Stayed 1 night in Oct 2018

8/10 Good

Jonathan

Liked: Staff & service
Disliked: Property conditions & facilities
Bad area but close to the hospital. Older facilities and not very well maintained. Relatively clean and good service.
Stayed 1 night in Oct 2018

8/10 Good

Jonathan

Liked: Staff & service
Disliked: Property conditions & facilities
Older hotel with deteriorating facilities. Cost is decent for the room size but washroom in severe disrepair: vent fan button broken, towel rack hanging on by a thread, moldy shower, shower head is not running well. Area is ok during the day but night is pretty dark. Very close to the hospital.
Stayed 2 nights in Oct 2018

8/10 Good

Erim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sad Stay
Didn't like it! I found hairs on the bedshits and towels, Shower hand dirty and AC was SUPER Loud Breakfast was mediocre
Stayed 3 nights in Jul 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Try to avoid
Bedbugs in the room!!!!!
Stayed 3 nights in Jul 2017

6/10 Okay

Clara

Liked: Cleanliness
Disliked: Property conditions & facilities
Ok Shower needs to be fixed
Shower needs to be fixed
Stayed 1 night in Jun 2017

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is in a good location for the trains and ferries, also close to the old town and restaurants. The car parking is in their courtyard outside the Hotel and is under video surveillance, so its "OK". The breakfast is good. My only hassle was that the mini bar fridge did not work, and as it was very hot I really needed to chill my drinking water, and it took 1.5 days for them to change the fridge over and I had to be quite insistent.
Stayed 3 nights in Jun 2017