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Hotel Eden

3.0 star property

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Photo gallery for Hotel Eden

Terrace/patio
Front of property
Lounge
In-room safe, desk, soundproofing, free WiFi
Lobby sitting area

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Corso Novara, 9, Naples, NA, 80142
  • Molo Beverello Port
    ‪3 min drive‬
  • Via Toledo
    ‪3 min drive‬
  • Port of Naples
    ‪3 min drive‬
  • Naples (NAP-Naples Intl.)
    ‪4 min drive‬

Room options

View all photos for Double or Twin Room

In-room safe, desk, soundproofing, free WiFi

Double or Twin Room

8.0 out of 10
Very good
(42 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | In-room safe, desk, soundproofing, free WiFi

Triple Room

8.4 out of 10
Very good
(6 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About this property

Hotel Eden

3-star hotel in Naples City Centre
A bar/lounge, a snack bar/deli, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk and a front-desk safe are onsite.
Hotel Eden offers 40 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include showers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Naples hotel also offers a terrace, concierge services, and a front-desk safe.

Hotel Eden is a smoke-free property.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (EUR 20 per day)

Food and drink

  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 20 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A1YFJGTBQ5

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Eden Naples
Hotel Eden Naples
Hotel Eden Hotel
Hotel Eden Naples
Hotel Eden Hotel Naples

Hotel Eden Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 103 out of 444 reviews
Rating 8 - Good. 151 out of 444 reviews
Rating 6 - Okay. 94 out of 444 reviews
Rating 4 - Poor. 46 out of 444 reviews
Rating 2 - Terrible. 50 out of 444 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Andrea

Disliked: Staff & service, room comfort
Hotel che fa del suo meglio e per i prezzi offerti è davvero buono. Purtroppo le stanze sono insonorizzate, gli ospiti sono eccessivamente maleducati (di dubbia provenienza..) urla e rumori ti impediscono di dormire.
Stayed 3 nights in Mar 2025

6/10 Okay

Jerry

Stayed 4 nights in Mar 2025

2/10 Terrible

Aaron

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was old and not functional, very frustrating to use. However you get what you pay for. At least it’s close to the train station.
Stayed 2 nights in Mar 2025

6/10 Okay

Feng

Disliked: Cleanliness
Not good
Stayed 2 nights in Mar 2025

8/10 Good

yasin

Stayed 4 nights in Feb 2025

8/10 Good

Sosuke, Saeki

Liked: Cleanliness, staff & service, property conditions & facilities
Very near to the train station Napoli Centrale and supermarket. I recommend to stay here for several nights, to see the Napoli city center including the hill of Posillipo, Pozzuoli, Pompei, and Sorrento. So many things to see here, and the location near to the train station is very efficient. The hotel itself is bit dated but well maintained.
Stayed 2 nights in Dec 2024

2/10 Terrible

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful experience

One day before the check-in date, I had an emergency medical problem, but the hotel did not agree to modify the booking dates or to cancel the booking. The hotel has very poor customer care policies.
Stayed 2 nights in Feb 2025

10/10 Excellent

Giorgia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

Nancy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Thanh

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy access to train station. Clean room that is charming in an old-style way. Internet connection is a bit weak...but, okay.
Stayed 3 nights in Dec 2024

2/10 Terrible

Natalia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is dated, the rooms are not soundproof, appliances are old, many surfaced are stained.Also travellers need to keep in mind that a bunch of homeless people hangs out on the main stree day and night. The description of the property doesn’t match reality at all. I cdid an early checkout as I couldn't stay there, it was away too noisy. The noise was coming from outside and I could hear neighbours watching TV
Stayed 2 nights in Dec 2024

6/10 Okay

Yacob

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Good location, gloomy room

Good location, close to the Metro and central Station. Nice lobby Big room, however bare and very poor lighting, gloomy.
Stayed 1 night in Oct 2024

10/10 Excellent

charles

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clairement destiné à la voie ferroviaire

L'ensemble du séjour a été plus que parfait. Je recommande à tous. Par contre, sachez que l'hébergement se situe au centre-ville de Nantes tout près de la voie ferroviaire, mais le quartier en soit est incroyablement sale de la nuit tombée. La vue verte la montagne a été plus que jolie mais par contre le trafic et les klaxons se font entendre bien souvent Nous sommes littéralement à quelques minutes voir moins de 4 minutes de la voie ferroviaire et de la gare. Ce qui a été pour nous un élément formidable pour la location
Stayed 2 nights in Oct 2024

10/10 Excellent

Guillermo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Nice place

It's a small hotel, but with excellent location and confortable Rooms.
Stayed 3 nights in Oct 2024

10/10 Excellent

Vishal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Laura

Traveled with partner
Liked: Staff & service
Disliked: Amenities
The area is pretty unsafe and difficult. The hotel is decent, need some improvements
Stayed 1 night in Oct 2024

10/10 Excellent

Dipanwita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with clean and comfortable room, an elevator and helpful stuff. The location is very convenient, almost next to the station, but the area was not very good.
Stayed 5 nights in Oct 2024

4/10 Poor

Lois

Traveled with group, Traveled with partner
Disliked: Property conditions & facilities
Pretty sketchy area outside the hotel. The hotel inside is a bit better, but still pretty dingy.
Stayed 1 night in Oct 2024

6/10 Okay

Elaine

Traveled with family
Liked: Cleanliness, staff & service
The hotel was in an excellent position close to the main Naples railway station, which we used on 4 days. The room was kept clean, although we ran out of (very small) toilet rolls on 3 occasions. The doors to the balcony would not open so we could not use it. The hinge to the toilet seat lid broke so we had to leave it up. The soundproofing between rooms was poor. One night an Italian lady had a heated argument over her telephone, which disturbed us for a good half an hour. On another night a cat was wandering up and down the floors, complaining loudly! The receptionist was helpful and rang for a taxi to take us to the airport very early in the morning, which arrived within minutes. Overall, we were happy to stay there.
Stayed 7 nights in Sep 2024

10/10 Excellent

peter

Liked: Cleanliness, staff & service, room comfort

great value

travelling on a budget i was looking for reasonably priced accommadation close to the centre, hotel eden met my needs, a large comfortable double bed, a bathtub, clean- right next to termini station and walking distance to the old town. i am happy to recommend this hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Olayinka

Liked: Cleanliness, staff & service, property conditions & facilities
I realy enjoyed the atmosphere of the area. The staff did their best to make me happy and treated me with respect. But, the fridge provided in my room was not working and nobody cared about it. They allowed me to use the staff's fridge downstairs. No liquid soap to wash hands in the bathroom. No facilities to make tea in my room.
Stayed 6 nights in Sep 2024

6/10 Okay

Stefan

Liked: Staff & service
Even though not too pleasant because it’s dirty, the area in which Eden Hotel is located is very convenient if your aim is to explore the surroundings of Naples - Pompeii, Capri or the Amalfi coast, because for these destinations the trains are essential. Other than that the hotel is decent, although not exactly perfect, so I actually felt quite well there, especially considering that I spent only the nights there and all the other time I was having day trips around.
Stayed 2 nights in Aug 2024

6/10 Okay

Nikolas

Liked: Property conditions & facilities
I was impressed at the price but had to deduct for maids making noise in the early am and noisy room next door. A good value though. All the things worked. Tv was better than pictured. Terrace wasnt open. I didnt want maid service. No way to tell them. Flushing the toilet was an adventure. Obviously there is street noise.
Stayed 2 nights in Sep 2024

8/10 Good

Penelope

Stayed 1 night in Sep 2024