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Hotel Masaniello Luxury

4.0 star property

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Garden
Wellness Spa Suite | Premium bedding, down comforters, pillowtop beds, free minibar
Front of property
Superior Room | Premium bedding, down comforters, pillowtop beds, free minibar
Hallway

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Via Lucatelli, Casoria, NA, 80026
  • Place, UCI Cinemas Casoria
    ‪3 min drive‬
  • Place, Molo Beverello Port
    ‪9 min drive‬
  • Place, Port of Naples
    ‪9 min drive‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪5 min drive‬

Room options

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, pillowtop beds, free minibar

Superior Room

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Wellness Spa Suite

Wellness Spa Suite | Premium bedding, down comforters, pillowtop beds, free minibar

Wellness Spa Suite

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Masaniello Luxury

4-star Casoria hotel with restaurant
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free buffet breakfast and free self parking are also provided. Additionally, WiFi in public areas, a business center, and a meeting room are onsite.
Hotel Masaniello Luxury offers 24 air-conditioned accommodations with free minibar items and complimentary bottled water. Each accommodation is individually furnished. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium digital channels and Netflix. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Casoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with wireless Internet access (surcharge).

This 4-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Hotel Masaniello Luxury has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Hotel Masaniello Luxury has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per day
Cribs (infant beds) are available for EUR 15.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 20 per room (roundtrip)
  • Airport shuttle fee per child: EUR 20 (one-way), (up to 18 years old)
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Masaniello Luxury
Hotel Masaniello Luxury Casoria
Masaniello Luxury
Masaniello Luxury Casoria
Hotel Masaniello Luxury Casoria, Italy - Province Of Naples
Hotel Masaniello Luxury Hotel
Hotel Masaniello Luxury Casoria
Hotel Masaniello Luxury Hotel Casoria

Hotel Masaniello Luxury Reviews

Reviews

6.4
Rating 10 - Excellent. 7 out of 41 reviews
Rating 8 - Good. 12 out of 41 reviews
Rating 6 - Okay. 10 out of 41 reviews
Rating 4 - Poor. 5 out of 41 reviews
Rating 2 - Terrible. 7 out of 41 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

4.0/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

abdul hassan

Traveled with partner
Disliked: Property conditions & facilities
The air conditioning was off when we got to the hotel. It was hot in our room. There was also a phone in the room that didnt even work so we couldnt even reach the reception. There is no elevator and we had to go up to the second floor with our luggage without anyone helping. Main reason for our stay was for proximity to the airport. Definitely regret it. The area looked very shady.
Stayed 1 night in Jun 2023

6/10 Okay

Verified traveler

Traveled with family
Disliked: Room comfort

Not a great hotel

It was an odd hotel. A 15 minute drive to the airport but you get charged a surcharge when taking a taxi to and from the airport because of city boundary. It is really really noisy as there are two events spaces close-by. Also when we got there I asked for an extra bed as my daughter’s friend was with us and said I was happy if I had to pay an upgrade to have a triple room instead of a double. The guy who was on the reception was really nice and he said he could put a small foldaway bed in the room. Later that evening when we got back another guy on the reception was quite agressive about saying we had to pay a surcharge. I explained that I was happy to pay one and had been all along. I did not understand why he was being so aggressive.
Stayed 1 night in Jul 2022

2/10 Terrible

Mehroon

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
The good: The room was modern and there was underground parking. Proximal to airport. The bad: No elevator. Overwhelming stench of incense, masking what I can only assume is an ingrained tobacco smell. Directly adjacent a massive event centre that plays extremely loud music with deep bass and fireworks that resonate into your soul into all hours of the night. The highway noise was outright peaceful by comparison. DO NOT STAY HERE unless you are part of the event next door. We got out of bed, packed, and changed hotels, it just wasn’t worth it. No fault of the hotel staff, this location just could not be more terrible.
Stayed 1 night in May 2019

4/10 Poor

VINCENT

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Strange Place not to return

Easily the strangest hotel I have ever stayed in, no lift, no restaurant menu, just all over a strange experience. Would not return personally. Think it is a swingers hotel. No idea how it is 4 star

2/10 Terrible

Bob, Manchester England

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rubbish hotel situated in Mad Max land.

I booked this hotel because they promised " Airport shuttle complimentary to guests " however when i tried to book this they refused to do it saying it wasn't free and to phone this taxi firm and it would cost 20 euros the phone number didn't work and i had to pay 40 euros to travel the short distance from the airport to the hotel, on my return despite me having complained to Expedia they still said i had to pay however i insisted and eventually a clapped out dirty smart car took me to the airport. There was a kettle in the room but no cup, coffee tea etc i drank the bottle of water in the " complimentary mini bar " and it was never replenished. two tiny bottles of shower gel in the shower never replaced.
Stayed 4 nights in Oct 2017

6/10 Okay

Keith, London

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

10 minutes taxi drive from airport

The hotel is not that close to the airport. Attention! NO free shuttle from the airport, we had to pay 20 euros taxi ride to the hotel and 26 euros taxi back to the airport. Will have to call Expedia and ask for questions about this. Not enough lighting in the room and no towel hangers in bathroom. The room was big, bathroom too. Breakfast was basic but nice There's no elevator in the hotel Hotel staff was good but with minimum English Overall rating : 2.8 out of 5
Stayed 1 night in Aug 2017

4/10 Poor

mark

Liked: Cleanliness, room comfort

Wouldn't return

Location poor. Didn't get the promised transfer from the airport. Room was noisy
Stayed 1 night in Jun 2017

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Paul, Ponte Vedra Beach, FL

Disliked: Staff & service, property conditions & facilities, room comfort

4 star???? You must be joking

Starting at the beginning... Location - When the cabbie drops you off at your hotel and says in his broken English, "Ummmm, this is not a beautiful part of town. Don't walk anywhere. Be careful", you know there's a problem. The wall you see in the photo around the front of the building is a security wall. Access - there was no elevator to our floor and no doorman, so we had to haul our luggage up the stairs (3.5 week vacation involves some heavy luggage). Room - As you'll see in the attached photos, the room was actually rather large, but very sparse and plain. The wallpaper was coming off the wall around the window. The walls were very thin and it was easy to hear people in the hall and other rooms. Experience - At about 12:30am, a series of about 20-30 pops went off that were either gunshots or fireworks. When I called the front desk to ask if everything was okay, the person spoke no English and couldn't communicate anything about the situation. I ended up barricading the front door just in case. The front desk agent in the morning did speak English and said a party in the hotel restaurant had set off some fireworks. Shuttle - The hotel said there was a shuttle to the airport. Their definition of a shuttle was a tiny old beat up car that literally looked like it had been in a demolition derby. I don't know what the criteria is that made this place a 4 star hotel, but I'd give it 1.5 stars. Definitely NOT upscale.

6/10 Okay

Joe, London

Liked: Cleanliness, staff & service

Convenient for one night

Although near the airport, getting to the Hotel by taxi was tricky. It's only a 1km drive (which is why we chose it) but the route crosses into a different region which means you get charged for the journey there and back. It will cost 35-40 Euros for this very short journey. We were never warned of this cost/detail on the Expedia site and think it should be highlighted. We complained to the taxi driver and he kindly charged us 25 Euro. But this is still not cheap for the short distance. For one night it was fine but the Hotel label themselves as a 4 star Luxury accommodation. It certainly was not 4 star. The breakfast was terrible. Cuts of meat in clingfilm that looked old and inedible, stale croissants and unfortunately even the coffee was poor. We only finished our coffee and got sone food in Naples. We arrived late in Naples and needed somewhere close to the airport. However, I'm sure there are better options in the area or even going into Naples would be worthwhile after this experience. The positive side are the friendly staff and convenience close to the airport.

10/10 Excellent

Joseph, East Patchogue, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great clean hotel, Great staff! perfect location!

Hotel was very clean and New! Rooms were very spacious, Great Shower! Bed was very comfortable! Hotel staff set up the morning Breakfast Early for us, since we left before 7 for out flight! Location is minutes from Napoli International Airport. Great restaurant attached to hotel. Only down fall for me was the over-the-top perfume smell that engulfed the entire room! But would not stop me from staying again.

10/10 Excellent

Malcolm, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay

Stayed on last night of touring holiday. Staff very friendly and helpful. Secure parking. Lovely boutique type hotel. Had best meal of the holiday in the restaurant. Waiters & Chef brilliant. Would recommend to anyone.

6/10 Okay

Donna, Florida

Liked: Cleanliness, staff & service

beware the location

You probably chose this hotel because it is very close to the airport, but cab fare from the airport was quoted at Euro 60. Only the heartiest would venture outside the hotel in this neighborhood. The staff tries very hard, but speaks virtually no English and we speak no Italian. The facility has been done over and is clean with Mod furnishings; Lighting is very poor, otherwise ok.

6/10 Okay

Grant, London

Liked: Cleanliness

Reasonable hotel pretty poor location

The hotel is well appointed enough and comfortable. Rooms large but rather poorly lit. Given the location discretely located off a back road near the airport adjacent to a raised highway not sure they get a lot of tourists... But as a place to sleep close to the airport before an early flight... It was fine.

8/10 Good

Jg, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel!

A friendly clean hotel convenient for airport, nothing in walking distance but glad I stayed here and not in Naples which is a dump! Staff were lovely and hotel very clean, breakfast was included and was great value,free parking and stood out from crowd as far as any other hotels I saw in the area Too far from Naples city centre though after going into Naples I'd say that was a good thing!

10/10 Excellent

Giovanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Andrea

Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Ok
Stayed 1 night in Jun 2020

4/10 Poor

jacques, paris

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

que du tape a l'oeil

toute la nuit bruit des jacuzzi des autres chambres Problème d’étanchéité, nous avons du après douche éponger toute la chambre Pas de restaurant ouvert Petit déjeuner à minima
Stayed 3 nights in Aug 2018

10/10 Excellent

Salvatore, Catania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo ve lo consiglio

Tutto perfetto ve lo consiglio ottima struttura
Stayed 3 nights in May 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
colazione molto modesta, albergo senza ascensore e un pò rumoroso parcheggio limitato

8/10 Good

angela, foggia

Liked: Cleanliness, staff & service

Una notte al Volo

È stata la terza volta che io e mio marito abbiamo pernottato al MASANIELLO... struttura nuova E pulita, personale gentilissimo e camere grandi. Piccoli accorgimenti: i cuscini del letto troppo sottili, mancavano gli appendini nel bagno e la colazione un po’ troppo scarna
Stayed 1 night in Sep 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

HENKILÖKUNTA YSTÄVÄLLINEN

HUONE EI OLLUT NELJÄN TÄHDEN LUOKKAA, VAIKKA STANDARD.
Stayed 1 night in Sep 2017

2/10 Terrible

cla, milan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

totally disappointing

not acceptable the description of deluxe very, very modest
Stayed 1 night in Sep 2017