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Hotel Terme Neronensis

4.0 star property

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Photo gallery for Hotel Terme Neronensis

Water view
View from property
Interior
Panoramic Double Room, 1 Double Bed, Ensuite | Water view
Point of interest

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pet friendly
  • Housekeeping

Explore the area

Map
Via G. Pergolesi, 29/bis, Pozzuoli, NA, 80078
  • Phlegraean Fields
    ‪1 min walk‬
  • Flavian Amphitheater
    ‪4 min walk‬
  • Temple of Serapis
    ‪6 min walk‬
  • Naples (NAP-Naples Intl.)
    ‪70 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed, Ensuite

1 bedroom, premium bedding, down comforters, minibar

Classic Double Room, 1 Double Bed, Ensuite

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Double Room, 1 Double Bed, Ensuite

Panoramic Double Room, 1 Double Bed, Ensuite | 1 bedroom, premium bedding, down comforters, minibar

Panoramic Double Room, 1 Double Bed, Ensuite

  • 377 sq ft
  • Water view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, Ensuite

1 bedroom, premium bedding, down comforters, minibar

Executive Room, Ensuite

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room, 2 Bedrooms, Ensuite

Deluxe Room, 2 Bedrooms, Ensuite | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Bedrooms, Ensuite

  • 538 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Romantic Double Room, 1 Double Bed, Ensuite

Romantic Double Room, 1 Double Bed, Ensuite | Bathroom | Free toiletries, hair dryer, bidet, towels

Romantic Double Room, 1 Double Bed, Ensuite

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Terme Neronensis

4-star Pozzuoli hotel connected to a shopping center, steps from Temple of Serapis
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe, and self parking.
Hotel Terme Neronensis offers 16 air-conditioned accommodations with minibars and safes. These individually furnished accommodations include desks. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body wraps.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and a meeting room. This Victorian hotel also offers a rooftop terrace, spa services, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours), a theme park shuttle, and a train station drop-off service. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Terme Neronensis is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Terrazza Lopez - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
Athena Club - Onsite wine bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, German, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Secured, uncovered self parking on site (EUR 18 per day)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Athena Club
  • Terrazza Lopez

Things to do

  • Boat
  • Sail boat
  • TV in common areas

Family friendly

  • Free crib
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Elevator
  • Well-lit path to entrance

More

  • 3 buildings
  • 3 floors
  • Built in 1800
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 50 per person (one-way)
  • Uncovered self parking fee: EUR 18 per day (in/out privileges)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Neronensis Relais B&B Pozzuoli
Neronensis Relais B&B
Neronensis Relais Pozzuoli
Neronensis Relais
Neronensis Relais & Spa Pozzuoli
Neronensis Relais Spa
Neronensis Relais Hotel Pozzuoli
Neronensis Relais Hotel
Hotel Neronensis
Hotel Terme Neronensis Hotel
Hotel Terme Neronensis Pozzuoli
Hotel Terme Neronensis Hotel Pozzuoli

Hotel Terme Neronensis Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 37 out of 97 reviews
Rating 8 - Good. 28 out of 97 reviews
Rating 6 - Okay. 17 out of 97 reviews
Rating 4 - Poor. 8 out of 97 reviews
Rating 2 - Terrible. 7 out of 97 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Laura

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here.
Absolutely awful. So noisy, we didnt get any sleep at all. Staff were rude and unaccommadating. The area is pretty awful, nothing to do there unless you want to use the ferry ports. Air conditioning unit was not appropriate for the size of room, so didnt cool the room at all. Generally felt unsafe and we couldnt wait to get out of there.
Stayed 1 night in Jul 2024

8/10 Good

Elisa

Friendliness and care fir guests
Stayed 6 nights in Jul 2024

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 2 nights in Jul 2024

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff overall and friendly. It’s a great location if seeing local sights or taking a ferry to Ischia or Prodica.
Stayed 2 nights in Jul 2024

6/10 Okay

Rebekka

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Rooms were very spacious and the breakfast buffet was lovely if you like pastries. However staff in the hotel don’t speak English - no staff on reception upon checkout - so had issues with paying tourist tax. Could really utilise the terrace as a bar dining area and not just for breakfast use only. Could do with air conditioning in the communal area as there’s no breeze within the hotel so this was very humid when you leave your room. No bottled water available when requesting it.
Stayed 7 nights in Jul 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located
Stayed 1 night in Jul 2024

10/10 Excellent

Ceredig

Stayed 1 night in Jun 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large and In-Charge
Hotel Terme Neronensis had an excellent staff and spacious accommodations. The parking was a little tight for the 9-passenger van we rented but was in a secure location for overnight parking. The ocean view from our room was slightly obstructed, but we had an excellent view of some Roman historical gardens.
Stayed 3 nights in Jun 2024

4/10 Poor

ramona

Traveled with family
Disliked: Property conditions & facilities
This was an apartment with two bedrooms with no kitchen. There was no air conditioning in the living area so we had to stay in our bedrooms when there. The place was plain with no color or decor. Breakfast was not the best. We had to climb several flights of stairs to get to the neighborhood. We are older with joint problems so doing this with luggage was a challenge. It was near the water and inner city train so that was a plus.
Stayed 2 nights in Jun 2024

4/10 Poor

Robert

Stayed 6 nights in May 2024

4/10 Poor

Shona

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Air conditioning did not work and the room was incredibly hot in the month of May. The room also stunk of cigarette smoke. And the entire hotel was run down. We did have a limited view of the water. And location was good to travel by ferry next day.
Stayed 1 night in May 2024

10/10 Excellent

Sergiy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very historic and unique, but needs some improvments
Stayed 2 nights in Sep 2023

8/10 Good

Vito

Stayed 1 night in Sep 2023

10/10 Excellent

Ebadul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall enjoyed my stay here. The owners were accomodating for our late check in due to our delayed flight. The room was spacious, clean and refreshed daily. The staff were extremely helpful in helping us navigate around town and advice on what tours to do. The massages treatment was fantastic and worth the extra money.The breakfast was standard tea, coffee and pastries but it's free so can't complain. On the whole there was nothing to fault with this hotel.
Stayed 5 nights in Aug 2023

10/10 Excellent

Taha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly.
Stayed 1 night in May 2023

4/10 Poor

Breanne

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I’m sure this hotel was very nice at one point but the property is so poorly cared for and run down. The restaurant and spa are both totally defunct. The rooms are bare. The bed was sunken in and the bedding was very worn down and frayed. The doors were creaky and uneven, it was just in shambles. The website needs to be updated to reflect the true condition of the property and the lack of amenities.
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spotless staff fantastics. Location ok be prepared to walk up the hill
Stayed 9 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Beautiful dining terrace, nice room which was very clean. But property is advertised as having a spa and there is none. And the bar/lounge was not open either. Property is under construction. From what I gathered by asking, it will be several years before this property is as advertised. The staff did not speak English, now were they able to find us drivers or guides that did.
Stayed 6 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
There’s no spa included, the reception close at 1:00 am; it’s not serious, the breakfast is poor; only the location is good and the man of reception wait uss till 1:30 am to arrive from Airport and the check out was very early at 10:00 am It’s not to come back there
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019

10/10 Excellent

Meira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Stayed 7 nights in Mar 2019

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff. Highly recommend Pozzuoli as an alternative destination to Napoli centre.
Stayed 3 nights in Nov 2018

6/10 Okay

Lori

Liked: Cleanliness, room comfort
Be careful with booking rooms.
The location is very authentic. The management spoke very little English, would only provide one key per room and had nobody on premises overnight. We were charged for 2 ocean view 2 bedroom suites, which they only have one of at this property but we could not get resolution for due to the language barrier and left us with teenagers on the floor! The Wifi was in and out, And we were not notified that the hotel was under construction. It is a lovely place in a nice village with easy access to the ferry. The morning staff was excellent with fabulous cappuccino!

6/10 Okay

Juan

Liked: Cleanliness, property conditions & facilities, room comfort
New hotel still finding the way .breakfast need improvement with maybe some cereal fresh fruit and nice hot bread. Also at night we felt like we were the only customers in the place so we didn’t know what to do if we need any help
Stayed 2 nights in Mar 2018