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Hotel Paradiso, BW Signature Collection

4.0 star property

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Photo gallery for Hotel Paradiso, BW Signature Collection

Seasonal outdoor pool, open 10:30 AM to 7:30 PM, sun loungers
Ballroom
Aerial view
Seasonal outdoor pool, open 10:30 AM to 7:30 PM, sun loungers
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
$166
includes taxes & fees
Jan 11 - Jan 12, 2026

Explore the area

View in a map
Via Catullo 11, Naples, NA, 80122
  • Place, Lungomare Caracciolo
    ‪3 min walk‬
  • Place, Port of Mergellina
    ‪3 min walk‬
  • Place, Diego Armando Maradona Stadium
    ‪3 min drive‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪10 min drive‬

Room options

View all photos for Comfort Single Room

Down comforters, minibar, in-room safe, desk

Comfort Single Room

  • Sleeps 1

View all photos for Comfort Room, 1 Twin Bed, Non Smoking

Comfort Room, 1 Twin Bed, Non Smoking | Down comforters, minibar, in-room safe, desk

Comfort Room, 1 Twin Bed, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking | Down comforters, minibar, in-room safe, desk

Comfort Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Partial Sea View

Standard Room, 1 Queen Bed, Non Smoking, Partial Sea View | View from room

Standard Room, 1 Queen Bed, Non Smoking, Partial Sea View

9.0 out of 10
Wonderful
(6 reviews)
  • 172 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Sea View

View from room

Standard Room, 1 Queen Bed, Non Smoking, Sea View

8.2 out of 10
Very good
(10 reviews)
  • 172 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, Multiple Beds, Non Smoking

Comfort Room, Multiple Beds, Non Smoking | Bathroom | Rainfall showerhead, free toiletries, hair dryer, bathrobes

Comfort Room, Multiple Beds, Non Smoking

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Connecting Rooms

View from room

Family Room, Multiple Beds, Non Smoking, Connecting Rooms

10.0 out of 10
Exceptional
(1 review)
  • 205 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Comfort Queen Room-Non-Smoking

Down comforters, minibar, in-room safe, desk

Comfort Queen Room-Non-Smoking

  • Sleeps 2

View all photos for 1 Queen Bed, Non-Smoking, Partial Sea View

Down comforters, minibar, in-room safe, desk

1 Queen Bed, Non-Smoking, Partial Sea View

  • Sleeps 2

View all photos for Queen Room With Sea View-Non-Smoking

Down comforters, minibar, in-room safe, desk

Queen Room With Sea View-Non-Smoking

  • Sleeps 2

View all photos for Comfort Triple Room

Down comforters, minibar, in-room safe, desk

Comfort Triple Room

  • Sleeps 3

View all photos for Family Room

Down comforters, minibar, in-room safe, desk

Family Room

  • Sleeps 4

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4.3 out of 5, Excellent, 1,372 reviews
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About this property

Hotel Paradiso, BW Signature Collection

4-star hotel in Chiaia
This smoke-free hotel features a bar/lounge, a snack bar/deli, and a coffee shop/cafe. WiFi in public areas is free. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Hotel Paradiso, BW Signature Collection offers 74 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature down comforters. 32-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Naples hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 2 meeting rooms.

Wired and wireless Internet access is complimentary. Event facilities measuring 1206 square feet (112 square meters) include conference space. This beach hotel also offers a seasonal outdoor pool, a terrace, and tour/ticket assistance. Guests can use the health club at a partner property. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Limited onsite parking is available on request.

Hotel Paradiso, BW Signature Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour offsite parking (EUR 25 per day); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Onsite parking available only on request
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 9 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Piano
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,206 square feet of conference space
  • 2 meeting rooms
  • Business center

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • 1 building
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access to the pool is available by reservation only.

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 9 for adults and EUR 9 for children
  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: EUR 25 per day(98 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A1JS5N7V88

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 01 to October 31
Pool access available from 10:30 AM to 7:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Paradiso BW Signature Collection Best Western Naples
Best Western Hotel Paradiso Naples
Best Western Paradiso
Best Western Paradiso Naples
Hotel Paradiso BW Signature Collection Best Western
Paradiso BW Signature Collection Best Western Naples
Paradiso BW Signature Collection Best Western
Best Western Hotel Paradiso
Hotel Paradiso BW Signature Collection by Best Western
Hotel Paradiso BW Signature Collection
Hotel Paradiso, BW Signature Collection Hotel
Hotel Paradiso, BW Signature Collection Naples
Hotel Paradiso, BW Signature Collection Hotel Naples
Hotel Paradiso BW Signature Collection by Best Western

Hotel Paradiso, BW Signature Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 276 out of 587 reviews
Rating 8 - Good. 196 out of 587 reviews
Rating 6 - Okay. 63 out of 587 reviews
Rating 4 - Poor. 32 out of 587 reviews
Rating 2 - Terrible. 20 out of 587 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gueylin

Liked: Amenities, property conditions & facilities
The service was just 10/10 so attentive to everything you may need. The restaurant was insane food drinks everything!
Stayed 2 nights in Sep 2025

6/10 Okay

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great food at the restaurant, however they did not have any red wine on the night we dined there, so that was disappointing. Elevators are a little small. Great views of the harbour & Mount Vesuvius. Close to "50 Kaló" an amazing pizzeria. Staff were friendly and helpful and the shuttle service arranged with the hotel from the airport and to the train station were both convenient and cheaper than the Uber options.
Stayed 2 nights in Sep 2025

4/10 Poor

Giancarlo

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I checked into my room
Stayed 1 night in Sep 2025

6/10 Okay

Krista

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Loud ac unit Water from the shower soaked the floor No dark curtain shades Noisy in the early am hours No triple sea view rooms
Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Traveled with family
Liked: Amenities
Incredible view of Napoli! Very accommodating staff and great breakfast. We enjoyed our stay very much.
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
There were a lot of staff members who made our staying very pleasant. The restaurant staff such as David, Massimo, Francesco, Fabio and Maria. The front desk had a person who was very sweet and attentive and that one was Flavia. The rooms, the view, the service and the atmosphere was spectacular.
Stayed 4 nights in Aug 2025

8/10 Good

CHENG

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

Kelly

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

A complete disappointment

Honestly this experience was one of the worst we had during our entire trip. The pool is essentially a hot tub - it can only fit 2 people in it at a time. You need to book a slot in advance otherwise you’re unable to use it. The front desk staff was rude the entire time. We booked two beds, were given one and told it was an upgrade. The entire experience was a disappointment. The only positive thing I can say is the front desk lady was able to wrangle us a cab quickly when we needed it.
Stayed 1 night in Aug 2025

10/10 Excellent

Stacey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has beautiful views and spacious, clean, cool rooms. Downside: The location made it nearly impossible to walk anywhere. The hill was steep and not well lit. Taxi was needed to go anywhere.
Stayed 2 nights in Jul 2025

10/10 Excellent

Anja

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Renee

Stayed 2 nights in Jul 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

SURAT

Stayed 2 nights in Jul 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel, best views you could hope for across the bay. Breakfast was good and staff very helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Emilio, hialeah

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

China

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel itself is nice, but they did not clean the pool when we made an appointment they had 3 hours before. We saw them cleaning it the next day for others. The restaurant delayed serving us for some reasons and many others were served first. Although the food was good. ***We are Black women travelors
Stayed 1 night in Jun 2025

10/10 Excellent

jose de

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love everything was great except in the rooms they need darker curtains because at 5am sun light wake you up but out of that super thank you
Stayed 3 nights in Jun 2025

8/10 Good

Laura

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property was on a hill away from the city, a huge contrast which I appreciated
Stayed 2 nights in May 2025

10/10 Excellent

Stuart

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, with fantastic & friendly staff.
Stayed 4 nights in May 2025

2/10 Terrible

Joel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The room had no curtains and only a thin cover. Therefore we woke up at 5am every morning due to this. There was also loud guests outside our room consistently which management never did anything about. Regarding the staff at the main check in desk, they were rude, unhelpful and condescending.
The extent of the ‘curtains’
Stayed 3 nights in May 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was quite friendly and very professional. It was much appreciated.
Stayed 4 nights in May 2025

10/10 Excellent

Kim

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel beautifully furnished. Very clean. In a great location. Fabulous view. Staff very helpful and friendly. Nothing too much trouble. Good selection of breakfast fare and restaurant food lovely.
Stayed 4 nights in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed stay at this property and the view from the common areas and our room were spectacular!
Stayed 5 nights in Apr 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, amenities
Hotel staffs are wonderful and professional
Stayed 2 nights in May 2025