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Hotel Paradiso, BW Signature Collection

4.0 star property

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Photo gallery for Hotel Paradiso, BW Signature Collection

Seasonal outdoor pool, open 10:30 AM to 7:30 PM, sun loungers
View from property
Seasonal outdoor pool, open 10:30 AM to 7:30 PM, sun loungers
Lobby
Ballroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
Via Catullo 11, Naples, NA, 80122
  • Lungomare Caracciolo
    ‪16 min walk‬
  • Via Caracciolo e Lungomare di Napoli
    ‪17 min walk‬
  • Port of Mergellina
    ‪17 min walk‬
  • Naples (NAP-Naples Intl.)
    ‪34 min drive‬

Room options

View all photos for Family Room, Multiple Beds, Non Smoking, Connecting Rooms

View from room

Family Room, Multiple Beds, Non Smoking, Connecting Rooms

  • 205 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking | Down comforters, minibar, in-room safe, desk

Comfort Room, 1 Queen Bed, Non Smoking

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Partial Sea View

Standard Room, 1 Queen Bed, Non Smoking, Partial Sea View | View from room

Standard Room, 1 Queen Bed, Non Smoking, Partial Sea View

  • 172 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 Twin Bed, Non Smoking

Comfort Room, 1 Twin Bed, Non Smoking | Down comforters, minibar, in-room safe, desk

Comfort Room, 1 Twin Bed, Non Smoking

  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Sea View

View from room

Standard Room, 1 Queen Bed, Non Smoking, Sea View

  • 172 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, Multiple Beds, Non Smoking

Comfort Room, Multiple Beds, Non Smoking | Bathroom | Rainfall showerhead, free toiletries, hair dryer, bathrobes

Comfort Room, Multiple Beds, Non Smoking

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

Front of property

Royal Continental Hotel Naples

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, (1207)
The price is $174
per night
$203 total
includes taxes & fees
Mar 8 - Mar 9
Royal Continental Hotel Naples

About this property

Hotel Paradiso, BW Signature Collection

4-star hotel in Chiaia
This smoke-free hotel features a bar/lounge, a snack bar/deli, and a coffee shop/cafe. WiFi in public areas is free. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Hotel Paradiso, BW Signature Collection offers 74 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature down comforters. 32-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Naples hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 2 meeting rooms.

Wired and wireless Internet access is complimentary. Event facilities measuring 1206 square feet (112 square meters) include conference space. This beach hotel also offers a seasonal outdoor pool, a terrace, and tour/ticket assistance. Guests can use the health club at a partner property. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Limited onsite parking is available on request.

Hotel Paradiso, BW Signature Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour offsite parking (EUR 25 per day); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Onsite parking available only on request
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 8 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Piano
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,206 square feet of conference space
  • 2 meeting rooms
  • Business center

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • 1 building
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access to the pool is available by reservation only.

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 8 for children
  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: EUR 25 per day(98 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A1JS5N7V88

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 01 to October 31
Pool access available from 10:30 AM to 7:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Paradiso BW Signature Collection Best Western Naples
Best Western Hotel Paradiso Naples
Best Western Paradiso
Best Western Paradiso Naples
Hotel Paradiso BW Signature Collection Best Western
Paradiso BW Signature Collection Best Western Naples
Paradiso BW Signature Collection Best Western
Best Western Hotel Paradiso
Hotel Paradiso BW Signature Collection by Best Western
Hotel Paradiso BW Signature Collection
Hotel Paradiso, BW Signature Collection Hotel
Hotel Paradiso, BW Signature Collection Naples
Hotel Paradiso, BW Signature Collection Hotel Naples
Hotel Paradiso BW Signature Collection by Best Western

Hotel Paradiso, BW Signature Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 234 out of 518 reviews
Rating 8 - Good. 180 out of 518 reviews
Rating 6 - Okay. 56 out of 518 reviews
Rating 4 - Poor. 31 out of 518 reviews
Rating 2 - Terrible. 17 out of 518 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Stayed 4 nights in Oct 2024

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here multiple times and will likely return again, but our particular room had the tiniest awkward bathroom, and wasn't serviced properly - no restocking of fridge, glasses, cups, tissue, towels, etc. The breakfast, dining room, and bar staff were excellent. The front desk staff, not so much, sadly.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE BEST
Stayed 1 night in Nov 2024

8/10 Good

Zahra

Liked: Amenities, property conditions & facilities
Pros: The scenery is stunning, and the staff was exceptionally helpful and friendly. Cons: The rooms are quite small and situated too close to the adjacent building, which made us feel uncomfortable about opening the drapes.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer Chapman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant. Outdoor lounge area with a wonderful view of the Bay, Mt. Vesuvius, and Naples. Staff is attentive and helpful.
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and clean accommodation. Close to a popular pizza restaurant in the area.
Stayed 1 night in Oct 2024

10/10 Excellent

Shannan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Ryan

Stayed 1 night in Sep 2024

10/10 Excellent

renato

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Angelica

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at BW Paradiso, and unfortunately, the experience was very disappointing. The hotel is extremely rundown, with dust everywhere and outdated decor that feels neglected. The furniture was dirty, and the linens were old and frayed, making the room feel uncomfortable and unclean. The restaurant staff was far from friendly, adding to the unpleasant atmosphere. To make matters worse, the walls are paper-thin, so you can hear every noise from neighboring rooms, making it difficult to relax or get a good night's sleep. Overall, the entire experience was terrible. I would not recommend staying here.
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not close to Paradise
I recently stayed at this hotel, and it was a horrible experience from start to finish. While the front desk staff was friendly and helpful, everything else was disappointing. The beds were uncomfortable, and to make things worse, I woke up with bites on my legs—probably from bedbugs. The sheets had stains, which is completely unacceptable. The towels were no better—old, frayed, and stained. It’s shocking that a hotel would even think this is acceptable for their guests. The hotel is far from the center, making it inconvenient, and the pool has restricted hours, so you can’t use it whenever you want. On top of that, you have to make an appointment just to use the pool. The restaurant experience was just as bad. The staff was incredibly rude, particularly the older gentleman with gray hair, who seemed to be the manager. The posted restaurant hours were also misleading—they closed earlier than advertised, which was frustrating and confusing for guests. Overall, this was one of the worst hotel stays I’ve ever had. I strongly recommend staying elsewhere—there are far better options available.
Stayed 2 nights in Sep 2024

10/10 Excellent

faisal

Stayed 6 nights in Aug 2024

8/10 Good

Lana

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Abel

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Molly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was definitely not representative of the pictures . In the midfle of nowhere and not convenient It was old snd dingy
Stayed 1 night in Sep 2024

10/10 Excellent

Samantha

Stayed 1 night in Aug 2024

10/10 Excellent

Naira

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!!!!
Stayed 4 nights in Aug 2024

8/10 Good

al

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

6/10 Okay

Megan

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
This hotel is very cute and has an incredible view. Unfortunately, its situation on top of the hill meant it was far from the rest of the city, which made it difficult to walk places. Our room itself was small but had a balcony with a nice view. The hotel restaurant was pretty good (though I would not recommend the tuna tartar). The main thing that bothered me about our stay was the shower. Everything else about the room was very clean, but there was visible mold growing between the tiles and along the lower edge of the shower door. Aside from that, we had a pleasant stay. The front desk staff was friendly and helpful. I just don’t think I’d stay here again if I was to return to Naples.
Stayed 2 nights in Aug 2024

8/10 Good

al

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

8/10 Good

Nikta

Liked: Cleanliness
There is not really anything near by. It has a spectacular view but the staff are very cold and not that helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

kirsti

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and the staff are all terrific. Great breakfasts and coffees. This was the 2nd time we have stayed here and can't wait to go back again
Stayed 7 nights in Jul 2024

4/10 Poor

James

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Beware of the pool size… breakfast had very limited options.
Stayed 10 nights in Jul 2024