A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance.
Hotel Potenza offers 26 accommodations with minibars and safes. Beds feature premium bedding. LED televisions are featured in guestrooms.
Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Naples hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).
Hotel Potenza is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hotel Potenza has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, French, Italian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking available (EUR 15 per day)
Self parking on site (EUR 25 per day)
Food and drink
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 6 for adults and EUR 6 for children
A bar/lounge
A restaurant
Family friendly
Crib (surcharge)
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair-accessible path of travel
More
1 building
1 floor
Banquet hall
Smoke-free property
Room amenities
Bedroom
Crib (surcharge)
Hypo-allergenic bedding
Premium bedding
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
LED TV
Food and drink
Limited room service
Minibar
More
Air conditioning (climate-controlled)
Desk
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 1:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 15
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Cribs (infant beds) are available for EUR 5.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 6 for adults and EUR 6 for children
Self parking fee: EUR 25 per day
Nearby parking fee: EUR 15 per day
Crib (infant bed) fee: EUR 5.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
Hotel Potenza
Hotel Potenza Naples
Potenza Naples
Potenza Hotel Naples
Hotel Potenza Hotel
Hotel Potenza Naples
Hotel Potenza Hotel Naples
Hotel Potenza Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Excellent welcome by staff. Allowed us to check in earlier as had a long journey prior. Staff very friendly. Very clean hotel. Close to public transport. Would thoroughly recommend
Spent 5 nights here. The hotel is just steps from the metro and half a block from the train station. Many shops and restaurants nearby. The room was cleaned daily, had nice shower, toiletries. Only 3 things it lacked: an elevator, a variety of breakfast foods, and no English TV channels, like CNN, BBC, HBO, etc. But I enjoyed my stay. Would stay again.
JANET
Stayed 5 nights in May 2024
8/10 Good
james
Traveled with partner
May 19, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location, well insulated from external noise, but little sound suppression between rooms or from corridors so ear plugs required depending on your neighbouring guests. Disappointing there was no glassware, bottle opener, or facility to make tea/coffee outside of breakfast service. Our fridge was also not operational.
quick access to the metro as well as all the train lines, the fast ones and the commuter ones because it's roughly a 2 minute walk to the station; also the bus to the airport is very nearby; there are some restaurants, cafe and shops and one bigger grocery shop (conad) by the train station.
The room was OK, the ac worked well, the room was quiet because I explicitly asked for such room. The best thing about the breakfast was the delicious and fresh pastry.
Verified traveler
Stayed 3 nights in Oct 2023
6/10 Okay
Lewis
Traveled with family
Oct 31, 2023
Liked: Cleanliness, staff & service
It is very close to train station and thus convenient.
Pleasantly surprised. I booked this hotel last minute because I wanted to be near the airport for my flight the following morning. The ally bus was half a block away and I got to the airport in 15 minutes. Fantastic location!
The staff is rude. They did not help in anyway when asked. There are a lot of street vendors outside the hotel which makes it unsafe. The room was dirty. They did not even provide shower gel. Please do not book.
I booked the family room for a one night stop between Rome and Amalfi to visit Pompeii. I chose it for its proximity to the train station. The room was clean and large enough for four adults. Though the neighborhood is rough and not where you’d want to be for any extended stay in Naples, it was perfect for our purposes. The front desk was extremely helpful and patient in navigating me toward areas worth visiting for dinner. The free breakfast was an added bonus. Air conditioner took the edge off but not much else.
This hotel is good value for money. I had a comfortable bed . The room was spacious and quiet even though it looked on to Piazza Garibaldi. I had an early train so couldn’t have breakfast. I would have liked a small kettle to make a cup of tea before my journey. I am a mature woman travelling on my own so I was reassured by the secure gates between the hotel and piazza.
I would be happy to stay again
This hotel is right in front of train station which is super convenient. Lots of food options around and the area is good. It was just two things I didn’t like: every time you go out they take your room key away, no explanation of why, I felt a little bit uneasy about giving it away. Second, breakfast doesn’t have options, is just ham, cheese and croissants.
The hotel is conveniently located at a short distance from the train and metro station. The rooms are comfortable and well maintained. The breakfast service is well organized. The management is friendly and attentive. I am happy to recommend this hotel.
Very friendly staff. Clean rooms. Loved the breakfast and coffee options. So glad we stayed here.
Terri
Stayed 6 nights in May 2022
4/10 Poor
Verified traveler
Traveled with family
Apr 16, 2022
Disliked: Cleanliness, room comfort
Don’t be deceived by other decent reviews
The room was decent as far as space, bathroom needs major cleaning and disinfecting, there was a sewing needle stuck at the bottom of the bowl, the sheets were hard and uncomfortable, there were mosquitoes in the room! The front concierge guy was rude and insisted that we leave our passports with him for 10 mins and return for it? Which I refused to do and don’t feel safe doing. He also demanded that we leave our room keys in the front when we went out to get food.Stated that we might loose the keys?? What hotel will do that? We felt uncomfortable, unsafe and worried about our stuff knowing that he could access our room while we’re out! It’s like we gave him permission to enter while we’re gone!! That’s illegal specially if you’re paying for that room as your personal space in that particular time! Don’t stay here!!!! The maintenance guy was nice though and actually helped us set the AC so we are comfortable. And he’s polite and graciously offered us breakfast before we left really early for our next destination.
Nice small hotel in front of the train station with lots of restaurants around the hotel and they do provide a complimentary breakfast nothing fancy but enough. Only negative part was no dark curtain on window. Great staff super nice.