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Hotel Potenza

3.0 star property

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Photo gallery for Hotel Potenza

Front of property - evening/night
Restaurant
Premium bedding, minibar, in-room safe, desk
Interior
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
$140
includes taxes & fees
Jan 2 - Jan 3, 2026

Explore the area

View in a map
Piazza Giuseppe Garibaldi 120, Naples, NA, 80142
  • Place, Piazza Giuseppe Garibaldi
    ‪3 min walk‬
  • Place, Spaccanapoli
    ‪7 min walk‬
  • Place, Port of Naples
    ‪17 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪4 min drive‬

Room options

View all photos for Single Room

Single Room | Premium bedding, minibar, in-room safe, desk

Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Double or Twin Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Premium bedding, minibar, in-room safe, desk

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Premium bedding, minibar, in-room safe, desk

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Double Room Single Use

Premium bedding, minibar, in-room safe, desk

Double Room Single Use

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 1
  • 1 Double Bed

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About this property

Hotel Potenza

3-star hotel in Naples City Centre
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance.
Hotel Potenza offers 26 accommodations with minibars and safes. Beds feature premium bedding. LED televisions are featured in guestrooms.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Naples hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

Hotel Potenza is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hotel Potenza has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 15 per day)
  • Self parking on site (EUR 25 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 6 for adults and EUR 6 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Crib (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 5.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 6 for adults and EUR 6 for children
  • Self parking fee: EUR 25 per day
  • Nearby parking fee: EUR 15 per day
  • Crib (infant bed) fee: EUR 5.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Potenza
Hotel Potenza Naples
Potenza Naples
Potenza Hotel Naples
Hotel Potenza Hotel
Hotel Potenza Naples
Hotel Potenza Hotel Naples

Hotel Potenza Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 64 out of 255 reviews
Rating 8 - Good. 123 out of 255 reviews
Rating 6 - Okay. 43 out of 255 reviews
Rating 4 - Poor. 21 out of 255 reviews
Rating 2 - Terrible. 4 out of 255 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Didier

Liked: Cleanliness, room comfort
Good location, clean room, ok staff. I had to ask a few times to replace the tv remote and the wifi was down the last evening. Phones in the rooms were down the whole time, making it difficult to contact the reception.
Stayed 4 nights in Sep 2025

8/10 Good

JAMES

Liked: Amenities
The hotel and room are very clean. The bed is not what we are used to in the U.S. Very close to the train station. Good breakfast buffet.
Stayed 1 night in Sep 2025

2/10 Terrible

Bethany

Stayed 1 night in Aug 2025

8/10 Good

Emma

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We had a nice stay here for 3 nights. Room was basic but adequate. Bed was comfortable and room was clean and well serviced. Location was excellent, right by the Napoli Centrale Station. Great for Pompeii and an easy bus ride into Chiaia and Old Town. Breakfast was simple but enough. Would have liked a kettle in room with tea and coffee. Can recommend Fedele 2.0 next door for a great dinner!
Stayed 3 nights in Jun 2025

10/10 Excellent

Melina

Liked: Cleanliness, amenities, property conditions & facilities
The property was centrally located to transportation, shops. The hotel was super clean, beautiful decorated and breakfast was great. The front staff, and all the staff I encounter were great.
Stayed 3 nights in Jun 2025

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located close to airport and train station. Check-inservice was fast and easy, and room was clean.
Stayed 1 night in May 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. On the main square but quiet inside. Limited facilities but lovely rooms. Bar next door for food and/or drink, meant didn't need to go far, which was good if arriving late (as in all cities the area around the station can be a bit intimidating)
Stayed 1 night in Apr 2025

10/10 Excellent

Adrian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Stay

Central, clean, comfortable, spacious, friendly and helpful. Couldn't ask for more.
Stayed 1 night in Mar 2025

8/10 Good

serena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Rosa-Maria

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent welcome by staff. Allowed us to check in earlier as had a long journey prior. Staff very friendly. Very clean hotel. Close to public transport. Would thoroughly recommend
Stayed 3 nights in Aug 2024

8/10 Good

Blaine

Traveled with group, Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Good enough hotel. Clean. Close to amenities
Stayed 2 nights in Jun 2024

10/10 Excellent

John

Great stay at Potenza. Close to train station and easy to catch Alibus to airport. Can walk to most Napoli attractions.
Stayed 1 night in Jun 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

JANET

Liked: Cleanliness, property conditions & facilities, room comfort

Nice, quiet, well-situated hotel

Spent 5 nights here. The hotel is just steps from the metro and half a block from the train station. Many shops and restaurants nearby. The room was cleaned daily, had nice shower, toiletries. Only 3 things it lacked: an elevator, a variety of breakfast foods, and no English TV channels, like CNN, BBC, HBO, etc. But I enjoyed my stay. Would stay again.
Stayed 5 nights in May 2024

8/10 Good

james

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location, well insulated from external noise, but little sound suppression between rooms or from corridors so ear plugs required depending on your neighbouring guests. Disappointing there was no glassware, bottle opener, or facility to make tea/coffee outside of breakfast service. Our fridge was also not operational.
Stayed 4 nights in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect location

quick access to the metro as well as all the train lines, the fast ones and the commuter ones because it's roughly a 2 minute walk to the station; also the bus to the airport is very nearby; there are some restaurants, cafe and shops and one bigger grocery shop (conad) by the train station. The room was OK, the ac worked well, the room was quiet because I explicitly asked for such room. The best thing about the breakfast was the delicious and fresh pastry.
Stayed 3 nights in Oct 2023

6/10 Okay

Lewis

Traveled with family
Liked: Cleanliness, staff & service
It is very close to train station and thus convenient.
Stayed 4 nights in Oct 2023

10/10 Excellent

felicia, Aldergrove

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised. I booked this hotel last minute because I wanted to be near the airport for my flight the following morning. The ally bus was half a block away and I got to the airport in 15 minutes. Fantastic location!
Stayed 1 night in Oct 2023

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel.
Stayed 2 nights in Sep 2023

8/10 Good

Dania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
train station was very close by which was wonderful but there was also a lot of homeless and beggars around which did not add beauty to the location.
Stayed 1 night in Sep 2023

6/10 Okay

K

Stayed 1 night in Sep 2023

8/10 Good

Kamlesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoy our one night stay and staff were super friendly and helpful. No complains of this place and recommend!
Stayed 1 night in Aug 2023

4/10 Poor

Pratik

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is rude. They did not help in anyway when asked. There are a lot of street vendors outside the hotel which makes it unsafe. The room was dirty. They did not even provide shower gel. Please do not book.

8/10 Good

thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Served the purpose.

I booked the family room for a one night stop between Rome and Amalfi to visit Pompeii. I chose it for its proximity to the train station. The room was clean and large enough for four adults. Though the neighborhood is rough and not where you’d want to be for any extended stay in Naples, it was perfect for our purposes. The front desk was extremely helpful and patient in navigating me toward areas worth visiting for dinner. The free breakfast was an added bonus. Air conditioner took the edge off but not much else.
Stayed 1 night in Jul 2023