Hotel Real Orto Botanico

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Real Orto Botanico

Terrace/patio
Hypo-allergenic bedding, minibar, in-room safe, desk
Staircase
Bar (on property)
Lobby sitting area

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Laundry
  • Air conditioning
  • Room service

Explore the area

Map
Via Foria 192, Naples, NA, 80139
  • Naples Cathedral
    13 min walk
  • Piazza Giuseppe Garibaldi
    14 min walk
  • Naples National Archaeological Museum
    14 min walk
  • Naples (NAP-Naples Intl.)
    29 min drive

Room options

Quadruple Room

  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

Triple Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior Double or Twin Room

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Economy Double or Twin Room

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

Double Room Single Use

  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Standard Double or Twin Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Real Orto Botanico

4-star hotel in Naples City Centre
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe, and coffee/tea in a common area.
Hotel Real Orto Botanico offers 36 accommodations with minibars and safes. Rooms open to balconies. 22-inch LCD televisions come with cable channels.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a rooftop terrace, a library, and multilingual staff.

Hotel Real Orto Botanico has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hotel Real Orto Botanico has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per night)
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Nearby parking fee: EUR 25 per night (33 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A1CVAVAKLR

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Real Orto Botanico
Real Orto Botanico Hotel
Real Orto Botanico Hotel Naples
Real Orto Botanico Naples
Del Real Orto Botanico Hotel
Hotel Real Orto Botanico Naples
Del Real Orto Botanico
Hotel Real Orto Botanico Hotel
Hotel Real Orto Botanico Naples
Hotel Real Orto Botanico Hotel Naples

Hotel Real Orto Botanico Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 61 out of 338 reviews" "
Rating 8 - Good. 120 out of 338 reviews" "
Rating 6 - Okay. 93 out of 338 reviews" "
Rating 4 - Poor. 40 out of 338 reviews" "
Rating 2 - Terrible. 24 out of 338 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maryam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best sea food restaurant is one minute from this place
Stayed 1 night in Jul 2024

10/10 Excellent

Vishal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Front Desk
Amazing front desk staff! She was so helpful (I forgot her name :( ) Different (but not bad) area than we stayed the last time we came to Naples. This felt more like we were away from all the tourists, which was nice.
Stayed 2 nights in Jul 2024

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST HOTEL EVER
This hotel is located in a real bad area, garbage and graffiti everywhere . On a main and loud street, there was fireworks at midnight. The staff as non accommodating or friendly, the room where big which is fine, but the beds where SUPER uncomfortable, the mattress super hard, sheets old and rough, pillows on 2 flat an old, the phone of course didn’t work to call for more pillows. The bathrooms moldy and towels old. Hotels.com drop this hotel . This is the WORST HOTEL hotel I have stay at.
Stayed 1 night in Sep 2023

10/10 Excellent

Jodie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Really amazing staff, poor cleanliness
Stayed 1 night in Aug 2023

2/10 Terrible

Andrew

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property was shockingly bad, dirty every thing to floors, furniture, light fixtures, aircon never worked, after Complaining all they did was open the balcony doors which lit in the mosceetos, toilet was not screwed to the floor. I could go on and on. We have stayed in many dozens of hotels over the years and this is one of the worst if not the worst.
Stayed 7 nights in Aug 2023

6/10 Okay

Sarah

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greta friendly comfortable stay
Great friendly comfortable stay, reception super helpful, lovely choice for breakfast. Very clean. 10 min walk into the main bit of the old town.
Stayed 4 nights in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Very comfortable hotel with helpful and friendly staff.
Stayed 1 night in Dec 2021

2/10 Terrible

Lisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This was so disappointing. First, this hotel is NOT a 4 star. It is a 1 star. The staff is very nice, but the hotel needs a complete overhaul and people were smoking in the hallway - that is not acceptable. I would never recommend this place.
Stayed 2 nights in Oct 2021

10/10 Excellent

Fulvio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in popular Naples district!
Great location, great terrace view!
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
The property wasn’t bad but Some of the workers are rude
Stayed 6 nights in Jun 2021

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Naples
Near to the flagship Napoli museum. Rooms are dated but typical to Italian standards as observed in other Italian hotel. Rooms are big and staff are Friendly. Would definitely recommend if you want a hotel outside of of the tourist trap!
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
m sure it was a nice hotel once upon a time.
We were given a handicap room when we didn’t need it and other rooms seemed to be available. The bathroom smelled of urine and had a 3/4 roll of toilet paper only. the shower didn’t drain properly and would overflow the basin onto the floor. The shower did have incredible water pressure. The bed was very lumpy and hard. The ac didn’t have the remote to turn it on. The main door would push open if not padlocked. With no ac we were forced to leave the window open over a main road with constant traffic all night and mosquitos. We were surprised by the food at the hotel restaurant and the wait staff was very friendly. That meal was the best part of our stay.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and in a good location.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities
The hotel was a bit tired the walls in the rooms were scruffy and scuffed some of the furniture was broken and tired. It needs some TLC. saying that the rooms were clean, the sheets as well. Beds made each day and the toilet facilities clean and tidy. Food at breakfast buffet good with lots of choice. Staff friendly. Mostly other Italians staying not British tourists. For the price the hotel is rather good, but if you are looking for a real nice room and luxury its not that, but it's pretty good and value wise outstanding really. Close to airport and close to old city, a good location. I would stay again if I ever go to Naples again.
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No tea and coffee facilities in the room. The place was very run down lots of items broken. The hotel is next to a petrol station so the hotel smells of petrol fumes. The breakfast was very poor and lots of meat was off. I would rate this hotel a 1star. The staff was excellent.
Stayed 3 nights in Oct 2019

8/10 Good

Stanley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

DES

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
great location, lots of resturants, walking distance to all. very lively to be around.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
If you are looking for 5 star service at a 4 star hotel this is not the place for you. This hotel is in the heart of Naples and it's easily accessible to the bus line and close to the train station, also it is only15 minutes from the airport which is nice when you're looking to get around. This hotel was rated 4 stars when I did the my research but it is more 3 stars because the paint is stripping, the waiting area needs a new couch, and the entry needs a makeover. The building is old which was nice but the shower was extremely small and while it was clear that it was clean, it was not scrubbed so there was aged old dirt on the corners of the shower door. The pillows were a poor excuse and need to be changed and it was loud late at night (which was the fault of other inconsiderate guests not the hotel). The breakfast was okay, nothing to write home about and the picture they show of the hotel looks nothing like that. It does not look as bright and cheery from the outside like the image. Overall, I did like that the hotel was clean, the customer service was okay; not the worst I've had but not close to the best either.
Stayed 9 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a superb location just far enough away from the Central Station to be quiet but a short walk to major attractions like the Archeological Museum. The rooms are simple and comfortable. The public areas are great by boutique hotel standards -- landscaped roof garden with panoramic views and a good perspective for fireworks over the harbor. The TV room and library is very classy. The breakfast was more than generous --unlimited portions from three buffets. Very clean, but almost clean like a hospital. HOWEVER, I would never stay in one of the rooms facing Via Foria because it is the main ambulance route to the central hospital. My room on the other side of the hotel was quiet all the time.
Stayed 3 nights in Sep 2019

6/10 Okay

PRT

Liked: Staff & service
Disliked: Cleanliness
Poor cleaning service. Floors, shower dirty. Towels not refreshed.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good location and on a busy road, the room had air-conditioning which we needed with the window closed at night. Lovely crisp sheets, good breakfast, great staff always helpful and friendly, and a fantastic fish restaurant next door.
Stayed 4 nights in Sep 2019