Hotel Santa Brigida

4.0 star property

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January 2025

Photo gallery for Hotel Santa Brigida

Exterior
Minibar, in-room safe, desk, blackout drapes
Point of interest
Point of interest
View from room

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • Breakfast included
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Via Santa Brigida, 6, near Via Toledo, Naples, NA, 80132
  • Via Toledo
    1 min walk
  • Galleria Umberto I
    1 min walk
  • Teatro di San Carlo
    3 min walk
  • Naples (NAP-Naples Intl.)
    44 min drive

Room options

Basic Double Room Single Use, 1 Large Twin Bed

  • 108 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Superior Double Room, Balcony

  • 183 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Superior Double Room Single Use, Balcony

  • 194 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

Deluxe Double Room

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

Hotel Santa Brigida

4-star hotel in Naples City Centre
This smoke-free hotel features a bar/lounge, a snack bar/deli, and valet parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and concierge services are onsite.
Hotel Santa Brigida offers 12 accommodations with minibars and safes. 24-inch LED televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, complimentary toiletries, and hair dryers.

This Naples hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This business-friendly hotel also offers a library, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Hotel Santa Brigida is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:00 AM and 10:00 AM.
24-hour room service is available.

Languages

Czech, English, French, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 35 per day); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered valet parking on site (EUR 35 per night; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • 4 steps to reach entrance
  • Hardwood flooring in room
  • No elevator

More

  • 1 building
  • 1 floor
  • Built in 2013
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 40 per vehicle (one way)
  • Airport shuttle fee per child: EUR 40 (one-way), (up to 18 years old)
  • Covered valet parking fee: EUR 35 per night (in/out privileges)
  • Nearby parking fee: EUR 35 per day (1640 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property is not visible from the street and is located on the third floor of a building, which is serviced by a shared lift.
Property Registration Number IT063049A1MP8AQ3GE

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Santa Brigida
Hotel Santa Brigida Naples
Santa Brigida Naples
Hotel Santa Brigida Hotel
Hotel Santa Brigida Naples
Hotel Santa Brigida Hotel Naples

Hotel Santa Brigida Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 56 out of 178 reviews" "
Rating 8 - Good. 66 out of 178 reviews" "
Rating 6 - Okay. 35 out of 178 reviews" "
Rating 4 - Poor. 16 out of 178 reviews" "
Rating 2 - Terrible. 5 out of 178 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place.
It is as others said, it's on the third floor of an office building. You take an elevator up from a courtyard. The place is clean. The breakfast was nice. The front desk is super and helpful. The area was safe and there was ao much in walking distance. The Metro was not far away either. I would stay again if it were a bit cheaper.
Stayed 4 nights in Jul 2024

6/10 Okay

Remo

Traveled with family
Liked: Staff & service
The location is very good. The staff are nice & friendly. I would stay there again
Stayed 3 nights in Feb 2024

6/10 Okay

Israel

Traveled with partner
Liked: Staff & service
The room was modern and comfortable. Even though our room was facing Via Toledo, whem we closed the window, it was very quiet. On arrival, it was very hard to find the hotel. There isn't a big sign of the hotel name. We had to call the reception for help. I accept from a 4 star hotel to arrange a proper sign to help the guests finding the hotel. Breakfast: i can't even call it a continental Breakfast. The breakfast included small pieces of baguette, small pieces of cheese, small slices of salamy, several cakes that weren't eateble. From the second morning we had our breakfast outside. If the category is 4 star hotel, the hotel can't serve this kind of breakfast.
Stayed 3 nights in Sep 2023

8/10 Good

Susel

Liked: Cleanliness, staff & service
The hotel itself is nice and clean. It could be hard to find/access because it’s inside an old building. It was quiet in the room even tho it is in a busy street. The room was large and had ample storage space. Bed/pillows could be better and shower was tiny. AC worked well but didnt cool as much
Stayed 1 night in Aug 2023

8/10 Good

Luca

Liked: Staff & service
Great staff that was extremely helpful and corteous. Flexibility with breakfast time which was a plus. Nice balcony view on a very lively part of the city. Great location. Good air conditioning equipment in a very hot day. State of the property was ok and functional.
Stayed 1 night in Jul 2023

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Great spot & comfy enough for 1 night. Very helpful staff. Despite renovation’s happening it was very quiet. Handy to restaurants & the cruise terminal
Stayed 1 night in May 2023

8/10 Good

Josceline

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff were really lovely, kind and helpful. Location was absolutely brilliant. Nice breakfast. Super clean!! The intercom was broken for the first 2 days (weekend) of our stay and the only option was to call the hotel to get in, but neither of our phones would call the international number, so we had to wait until someone came out in order to get in, so in future, if it breaks, it might be worth thinking about an alternative option for international tourists. It was fixed asap on the Monday. Our room was quiet, even though on a busy very noisy street, the balcony doors were super soundproofed. We found a couple of issues with the room, the stand in shower didn't work and the fittings were loose, but there was another shower above the bath so we didn't mention it to the staff. The main thing we found odd was the lack of toilet door! We think it was intentional, but there were obvious holes in the walls for hinges where there may have been one in the past. For private people, the lack of a door may be a problem... we had a running joke throughout the holiday about "needing to make use of a door" for our more serious ablutions. Probably one of the cleanest hotels we've stayed in, but make sure to keep things tidy and not to keep things on the floor (shoes, bags, washing) as they will be tidied away and moved. At the end of the stay we got a gift bag as well <3
Stayed 4 nights in Oct 2022

8/10 Good

Debbie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and nice rooms. Property is hard to find but otherwise it was perfect.
Stayed 4 nights in Oct 2022

10/10 Excellent

Fabiola

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room is better than you imagined. Great staff. Just poor wifi.
Stayed 1 night in May 2022

2/10 Terrible

jean claude

Stayed 2 nights in Apr 2022

2/10 Terrible

Zhiyan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
The rom was terrible. Hard bed, pillows, dirty sheets. Isolation was unbelievable, I heard all the noises from outside and next room to me all the night. When I show the manager dirty sheets, he just told me I’m in a bad mood. The breakfast, food was old, terrible, I didn’t eat breakfast there. Totally I want to say I would never stay in this place. Absolutely not a 4 star hotel. I wouldn’t say 3 star either.
I’ve no idea if it was poop 💩 in my bed! Dirty sheets
Stayed 1 night in Apr 2022

2/10 Terrible

Shea

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The property charged us an additional fee for having more than one person (2) share the room. My girlfriend and I had been traveling Italy for 10 days and this hotel charged us because we had two people sharing the room instead of one. The most ridiculous thing I’ve ever seen.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, comfortable bed, love the air conditioning in the room, very great location, lots of shops around, restaurants, cheap metro to move around and cheap.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Helpful staff. Would stay there again.
Stayed 9 nights in Feb 2020

4/10 Poor

Maria

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Nice Staff and Good Location, but not a 4 stars
I feel bad to leave a bad review because the staff is super nice and they really try to do their best, but this is not a four stars hotel and whoever designed it probably never stayed at a hotel. The shower is extremely small and it floods the "bathroom" since there is not enough space for the water to drain. There are very few sockets, the only ones next to the beds are the ones for the bedside table lamps, so you have to choose to charge your phone or turn on the lamp. The TV is small for the size of the bedroom and distance of the bed and there is a lack of mirrors. There is almost no noise isolation, every time someone rang downstairs for them to open the gate, I would wake up during the night. They made me leave my key when I left the hotel, and when I was back, I just said the room number and they returned, no questions asked, which makes me wonder about security since the person who gave me back the keys, had never seen me in the hotel before. Finally, when I was checking out, their employee didn't know how to operate the card machine and I had to wait for his colleague to wake up and get dressed to come and help, I waited around 15 minutes and almost missed my flight. I also have to add that they forgot to charge me for the hotel night and charged me only for the city tax. When I arrived home, I was surprised with an email from them asking for my credit card details - not professional at all, who sends credit card details over emails? I could pay with Paypal later on.
Stayed 2 nights in Nov 2019

6/10 Okay

James

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2019

8/10 Good

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall pleased
Hotel was great. Renovations ongoing at the entrance but when completed will be much better. Boutique hotels appreciated but don’t know the reason for a bathtub in the middle of the room. Many hotels are getting rid of bathtubs period and having bigger showers. Location is fantastic. Staff friendly and helpful.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Building in which this hotel is located is under renovation, stairway is full of scaffolding, no hotel sign makes the place difficult to find, garbage bins at the gate are a turn off as you enter the property. Front desk said that our next door occupants complained because of the noisy bathroom fan in our room, A/C does not cool the room. Other wise hotel is clean an newly renovated, staff is very nice and helpful.
Stayed 1 night in Sep 2019

4/10 Poor

ronit

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel is definitely not a 4 star hotel. The hotel is at 3th floor in a building under renovation so there is a lot of mess around. The rooms are small and the bed is not comfortable. The air conditioning is old and not good enough. The stuff was kind. In conclusion - not worth the money
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Room comfort
Great location, but no privacy to shower
We were in a superior twin. The room was clean, the hotel an excellent location and we got a nice welcome. However, the room is not suitable if sharing with a friend. We had a twin room but the shower is in the room itself albeit towards the side. The shower door is see through so there is no privacy!!! You can see into the shower from sitting on one of the beds. The toilet door is frosted but not a proper door that closes so little privacy for using the loo too, and the sink is in the room itself. We asked if we could move to a room without a see-through shower or one that was not in the bedroom but we were told they were all like that. In addition, the inbuilt wall fan in the room was not working properly so it was far too hot, we asked for a small standalone fan for the room but were told they didnt have them. We made do for one night, but it was uncomfortable.
Stayed 1 night in Jun 2019

10/10 Excellent

Vito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing. Just a tad hard to find but once found it was amazing stay
Stayed 1 night in Jun 2019

8/10 Good

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance is very strange but the hotel itself was very clean ad modern. The staff were exceptional and went above and beyond to help us with what we needed. Also the location was perfect.
Stayed 1 night in Apr 2019

4/10 Poor

Zeev, tel-aviv, il

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location great, staff great! Room its not value 113 a night, maximum 60!
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveler

More of a 3* than 4*
Room in general was nicely designed with a modern look, it had a nice view over the main road but slightly double edged sword and it was pretty noisy with night life and cleaners (I imagine this may be problematic if visiting in the summer when it's more comfortable to have the windows open) The breakfast was certainly nothing to write home about, all the bready/baked goods were pretty dry and all the cut meats did not appear to be fresh from the same day, the coffee wasn't great either, honestly better off no including the breakfast and popping to a cafe on the main street, certainly wouldn't consider it 4*. The staff were friendly and helpful, always ready to get you a cab for your travels but the concierge system can be a bit awkward, having to ring to get into the building and then again to get into the hotel, you may find yourself waiting a couple of minutes to be let in. Would recommend some anti-mosquito gear if going as we got munched up pretty good. Hotel is located just on the edge of the Quartieri Spagnoli, which is listed as being slightly dodgy in many guides, but we didn't feel uncomfortable in our immediate area. It's not the most centralised hotel so we took cabs when we visited any location with the cost being around €8 (keep an eye on what the taxi price is actually displayed as because they appear to have a habit of rounding it up sometimes by a couple of euros)
Stayed 3 nights in Oct 2018