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LHP Napoli Palace & spa

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for LHP Napoli Palace & spa

Junior Room, 1 Bedroom, Hot Tub, Tower | Premium bedding, memory foam beds, minibar, in-room safe
Building design
Seasonal outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas
Lobby sitting area
Presidential Room, 1 King Bed with Sofa bed, Jetted Tub, City View | Private pool

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Gym
  • Spa
  • Room service

Explore the area

Map
Viale di Augusto 74, Naples, 80125
  • Stadio Diego Armando Maradona
    7 min walk
  • Mostra d'Oltremare
    11 min walk
  • Port of Mergellina
    3 min drive
  • Naples (NAP-Naples Intl.)
    40 min drive

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, memory foam beds, minibar, in-room safe

Superior Double or Twin Room

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room, 1 Bedroom, Hot Tub, Tower

Junior Room, 1 Bedroom, Hot Tub, Tower | Premium bedding, memory foam beds, minibar, in-room safe

Junior Room, 1 Bedroom, Hot Tub, Tower

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed | Premium bedding, memory foam beds, minibar, in-room safe

Junior Room, 1 King Bed

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed with Sofa bed, Jetted Tub, City View

Presidential Room, 1 King Bed with Sofa bed, Jetted Tub, City View | Living room | Flat-screen TV

Presidential Room, 1 King Bed with Sofa bed, Jetted Tub, City View

  • 807 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Suite, Hot Tub

Classic Suite, Hot Tub | Premium bedding, memory foam beds, minibar, in-room safe

Classic Suite, Hot Tub

  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Room

Classic Room | Premium bedding, memory foam beds, minibar, in-room safe

Classic Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

LHP Napoli Palace & spa

5-star Naples hotel, connected to a rail/subway station in Fuorigrotta
A full-service spa, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour health club, a poolside bar, and a snack bar/deli are onsite.
LHP Napoli Palace & spa offers 58 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with hydromassage showerheads, slippers, designer toiletries, and bidets.

This Naples hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a 24-hour health club, a steam room, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, LHP Napoli Palace & spa features a 24-hour health club and a steam room. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, 2 meeting rooms, and coworking spaces. Event facilities measuring 431 square feet (40 square meters) include conference space. This luxury hotel also offers a seasonal outdoor pool, a rooftop terrace, and spa services. Limited onsite parking is offered on request (surcharge), and a car charging station is available. A total renovation of this property was completed in June 2022.

LHP Napoli Palace & spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Ristorante Francy - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Covered valet parking on site (EUR 30 per day)
  • Limited onsite parking
  • Onsite parking options include a garage and a carport

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 28 for adults and EUR 28 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ristorante Francy

Things to do

  • 24-hour health club
  • Designer stores
  • Full-service spa
  • Library
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 431 square feet of conference space
  • Business center
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Turkish bath

Accessibility

  • Elevator

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 3 to April 3:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.
  • Spa fee: EUR 35 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 28 for children
  • Covered valet parking fee: EUR 30 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April 10 to October 14
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Serius
Hotel Serius Naples
Serius Naples
Serius Hotel Naples

LHP Napoli Palace & spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 31 out of 51 reviews" "
Rating 8 - Good. 11 out of 51 reviews" "
Rating 6 - Okay. 4 out of 51 reviews" "
Rating 4 - Poor. 3 out of 51 reviews" "
Rating 2 - Terrible. 2 out of 51 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Sophia

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Need to find more consciences cleaners
My friend and I booked online two days before our stay as we were traveling to many cities, moving along as we wanted to. We got a very good rate, but I do not consider this at five star sale as it was not clean in the common areas and especially in the rooms, it was obvious that the cleaner did not spend much time in the room as my companion shaved The night before and the shavings were all over the toilet area. There is really nothing good. I could say about this hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good train and bus links to central Napoli and the airport. Waking distance to Napoli’s football stadium.
Stayed 2 nights in Aug 2024

10/10 Excellent

Adam

Stayed 1 night in Aug 2024

10/10 Excellent

michael

Stayed 1 night in May 2024

8/10 Good

MODUPEOLA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Front desk staff were awesome. Upgraded to a suite. The power shower is definitely a plus. On the downside was the noise on our last night ( party goers and perhaps garbage truck collection?????) it was impossible to sleep.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Would come back.
Very nice hotel. Staff was also very professional. Gym was also very nice! And breakfast was top-notch. Hotel is also walking distance to many food options. Would definitely come back here again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Carola, Herndon

Stayed 1 night in Nov 2023

2/10 Terrible

NARESH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
The staff was amazing, the quality of the sheets could a bit better!
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and classy
Stayed 1 night in Sep 2023

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice with a nice restaurant next door. The spa is 5* well worth a visit
Stayed 2 nights in Sep 2023

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool it's not the one in the picture,everything else amazing.
Stayed 11 nights in Sep 2023

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Ioannis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent and near a subway station It’s just not in a nice area of the town
Stayed 3 nights in Aug 2023

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff, good for price
Stayed 1 night in Aug 2023

2/10 Terrible

Johnathan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a 5 star hotel. 3 start at most. Rude reception
Stayed 1 night in Aug 2023

8/10 Good

owain

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

joseph

Stayed 3 nights in May 2023

10/10 Excellent

Tamara, Huntingdon valley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For me and my husband property was very convenient because we wanted to be close to the stadium. If you’re not there for a game than its better to get hotel near the sea. stuff was very nice. Hotel is brand new and everything is high tech)) room service was done everyday. Rooms are really soundproof. We loved staying there.
Stayed 4 nights in May 2023

6/10 Okay

Rob

Stayed 2 nights in Feb 2023

6/10 Okay

Verified traveler

Disliked: Staff & service
Trist personal
Tråkig och ointresserad personal. Varför jobbar man med service om man inte ens kan hälsa när en gäst kommer? Frukosten var okej, och rummet vi fick var fräscht och nyrenoverat. Läget var okej om man har bil, och metron ligger i närheten.
Stayed 2 nights in Aug 2024

10/10 Excellent

Serge

Liked: Staff & service
Stayed 2 nights in Jul 2024

8/10 Good

victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel bueno y limpio. La zona donde esta muy fea
Stayed 1 night in May 2024

10/10 Excellent

GEORGES

Stayed 2 nights in Mar 2024