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Kleopatra Design Hotel

4.0 star property

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December 2024
January 2025

Photo gallery for Kleopatra Design Hotel

View from property
Deluxe Double or Twin Room | Minibar, in-room safe, individually decorated, individually furnished
Terrace/patio
Suite, Bathtub | Minibar, in-room safe, individually decorated, individually furnished
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Pet friendly
  • Laundry
  • Room service

Explore the area

Map
Via Nuova del Campo 63, Naples, NA, 80141
  • Piazza Giuseppe Garibaldi
    4 min drive
  • Spaccanapoli
    4 min drive
  • Naples National Archaeological Museum
    4 min drive
  • Naples (NAP-Naples Intl.)
    16 min drive

Room options

View all photos for Family Room

Family Room | Minibar, in-room safe, individually decorated, individually furnished

Family Room

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double or Twin Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Room

Relais Bijoux Napoli

Breakfast included
Free WiFi
Air conditioning
Housekeeping
4.0 out of 5, Very Good, (2)
The price is $147
per night
$168 total
includes taxes & fees
Jan 3 - Jan 4
Relais Bijoux Napoli

About this property

Kleopatra Design Hotel

4-star hotel in Poggioreale
This hotel features a restaurant, a bar/lounge, and a rooftop terrace. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.
Kleopatra Design Hotel offers 18 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Plasma televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Naples hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and a ferry terminal shuttle. Onsite parking is available (surcharge).

Kleopatra Design Hotel has designated areas for smoking.

Local cuisine breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Self parking on site (EUR 10 per day)
  • Extended parking on site (EUR 8 per night)

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee: EUR 3 for adults and EUR 3 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Up to 13 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per night
Cribs (infant beds) are available for EUR 20 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 3 for adults and EUR 3 for children
  • Airport shuttle fee: EUR 10 per vehicle (one way)
  • Self parking fee: EUR 10 per day
  • Extended parking fee: EUR 8 per night
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20 per night
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 18 May to 31 October

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Kleopatra Design
Kleopatra Design Hotel
Kleopatra Design Hotel Naples
Kleopatra Design Naples
Kleopatra Design Hotel Hotel
Kleopatra Design Hotel Naples
Kleopatra Design Hotel Hotel Naples

Kleopatra Design Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 46 out of 229 reviews" "
Rating 8 - Good. 82 out of 229 reviews" "
Rating 6 - Okay. 58 out of 229 reviews" "
Rating 4 - Poor. 27 out of 229 reviews" "
Rating 2 - Terrible. 16 out of 229 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Farhad

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
firist of all the hotel which you advertising is not existing,we arrived at 8 evening and we got taxi ,and than we went there,it was closed, than there was noticed and we changed and please go this address, we came to the address and we saw trouble hotel, poor service, 😡
Stayed 2 nights in Aug 2020

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Mediocre
Stayed in the spa suite and didn’t use the spa as it had knobs missing and was dirty. Check out was at 10am not 11. In a very sketch neighborhood. The bed was very comfortable though.
Stayed 1 night in Feb 2020

8/10 Good

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but
The restaurant was closed for the season, but the staff ordered us pizza and added cutlery and glasses and brought the food to our room. We paid for the meal at check out. The staff were friendly, helpful and spoke English. We chose the hotel based on their website and other reviews. The room was as advertised. Its a five minute drive to the airport. The neighborhood didn't appear to be desirable, but that is typical Naples.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel,clean. Good mattress, pillow.Close to airport.
Stayed 1 night in Oct 2019

4/10 Poor

Simon

Disliked: Staff & service, property conditions & facilities
Very poor
Very dissatisfied, and the outside of the building looks terrible. Avoid getting locked in the car park (by the automatic gate) as you'll have to climb a 7 foot fence to get help. Very poor
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The receptionist , a young lady checked us in, she was lovely. We were there for one night only. That night my husband d requested a wake up call for 4 am on the 17th as we were catching a 7 am flight No wake up call was made and when we left the room and looked for the front desk clerk to order a cab for us at 4.30 am. There was nobody there. We had to look for him, and found his sleeping g in the staff room On your website you display their property with a round bed and a 4 star property. That room is a one only suite at the hotel. We got a double bed room,which was ok but the surrounding ding area of the hotel is full it’s garbage on the street and very run down. The property does not warrant 4 stars. We were tempted to cancel the reservation and go elsewhere. It we would ha e to pay for one night Disappointed
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Extremely dirty neighborhood. Trash everywhere in the streets. There are beautiful neighborhoods in Naples bur where this hotel is located is trashy, ghetto and I’d even say unsafe. Trash bin in the bathroom had not been changed at check in. We found hair on the sheet. A loose plastic cover was on the bed. The sofa was not even vacuumed and you could see debris and dust. Extremely disappointed. If Expedia rates this a 4 star hotel, then I feel very sorry for it. This hotel is not recommended if you are in Naples. Don’t be fooled by the posh pictures like I was a SB try to save money.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
You advised this is a 4 star. It is lucky to be one star. Water leaking on hallway floor, tv did not work. Best thing about hotel was maid. She cooked cleaned and was very nice
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing, friendly and helpful. The hotel was clean with a lovely character but as I said previously the staff are so friendly and because of this I would be happy to return anytime
Stayed 4 nights in Jul 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It's fine but not better than fine
It was fine for a night, not in a good area, way too hot, not super nicely maintained.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Strange area but staff was very helpful.
Stayed 1 night in May 2019

2/10 Terrible

Trevor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please give this place a miss....
I’m sorry, I don’t normally do reviews but the experience of this hotel was so horrendous I feel it is important to let others know that in. O way will this hotel live up to your expectations. If you are expecting a cheap close to airport hotel...it is neither. 11 Euro taxi ride away! If you are expecting great design, as that is in the title, it isn’t. If you are expecting a dark, seedy, unclean, uncomfortable room with unfriendly service and basic food, then this is for you. And the location is in the dirtiest, noisiest, polluted and potentially dangerous location far from any facilities that you may require, such as shops or restaurants. I will leave it to you....
Stayed 1 night in May 2019

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff very pleasant and accommodating. taxi arrangement with local service was excellent.
Stayed 2 nights in Apr 2019

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities, room comfort
One night not to be repeated
We booked the hotel because it is close to the airport which is probably the best thing that can be said for it. The hotel is well past its best, with décor that gives the appearance that the rooms are rented by the hour by ladies of a certain profession. The location is best described as rough and best only accessed by taxi after dark.
Stayed 1 night in Apr 2019

4/10 Poor

Joyce

Easy access to airport
We picked this hotel as we needed quick access to the airport for an early flight. the location to the airport is fine but the area around the hotel is very seedy and unattractive. The lobby and rooms need redecorating - very strange wall coverings and colors. Bathroom was ok - but no cups or glasses. Walls very thin. Beds ok.
Stayed 1 night in Nov 2018

8/10 Good

Jess, Nashville

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the hotel was very clean. The walls are paper thin, but the staff is very kind and want to help. Naples as a whole is a dump, but this hotel was a nice break from the city.
Stayed 2 nights in Oct 2018

2/10 Terrible

YOONSUK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
There is no 24 hour shuttle to take you from the hoyel to the airpirt as advertised. They will call you a taxi. The photos shown to advertise the totel are not acurate at all. The hotel was creepy no one inside except for the front desk clerk. The phones were out at thr hotel the intetnet was not working as well as the elevator. I cobtacted exprdia whi O booked the hotel from abd they are still unable to het ahold of thr hotel for us for reiumbursement since we left witjout staying due to the above information. I do not revomend this hotel.
Stayed 1 night in Oct 2018

4/10 Poor

Lene

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2018

4/10 Poor

Dagbjört

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a nice experience at Kleopatra hotel
The air conditioning was dirty and let a lot of unclean air into the already stuffy room. The elevator was broken, - we had a disabled person in our party and this caused a lot of difficulty. The toilet seat was loose and worn and needed replacement for hygienic reasons.
Stayed 1 night in Oct 2018