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Mergellina

3.0 star property

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Photo gallery for Mergellina

Interior detail
Double Room | View from room
Staircase
Day care
Free daily full breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pet friendly
  • Laundry
  • Room service
  • Breakfast included
  • Housekeeping
$110
includes taxes & fees
Nov 17 - Nov 18

Explore the area

View in a map
Via Giordano Bruno 115, Naples, NA, 80122
  • Place, Lungomare Caracciolo
    ‪2 min walk‬
  • Place, U.S. Consulate General Naples
    ‪5 min walk‬
  • Place, Port of Mergellina
    ‪7 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪10 min drive‬

Room options

View all photos for Double Room

Double Room | Minibar, desk, free WiFi, bed sheets

Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | View from room

Triple Room

  • Sleeps 3
  • 1 Queen Bed

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About this property

Mergellina

3-star hotel in Chiaia
This smoke-free hotel features self parking, concierge services, and dry cleaning. Free full breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a computer station, and express check-in are onsite.
Mergellina offers 8 accommodations with minibars and coffee/tea makers. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge.

Mergellina is a smoke-free property.

A complimentary full breakfast is served each morning between 7:30 AM and 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (EUR 15 per day)

Food and drink

  • Free full breakfast available daily 7:30 AM to 11:00 AM

Things to do

  • Designer stores

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • No elevator (single-level property)

More

  • 1 floor
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 5 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night
Cribs (infant beds) are available for EUR 5.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: EUR 15.00 per day
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per night
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Mergellina
Mergellina Hotel
Mergellina Hotel Naples
Mergellina Naples
Mergellina Hotel
Mergellina Naples
Mergellina Hotel Naples

Reviews

Mergellina Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 28 out of 65 reviews
Rating 8 - Good. 28 out of 65 reviews
Rating 6 - Okay. 4 out of 65 reviews
Rating 4 - Poor. 3 out of 65 reviews
Rating 2 - Terrible. 2 out of 65 reviews

Reviews

10/10 Excellent

MARIE FRANCOISE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience at Hotel Mergellina. Great location, steps from public transportation, restaurants, the lungo mare. Very quiet hotel, no may rooms, quiet and wonderful staff. My only suggestion would be to have a better shower for space and water flow. I would strongly recommend Hotel Mergellina to anyone who wishes to spend a good time in Napoli and I will for sure go back there for my next trip.
Stayed 8 nights in Jul 2025

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect and beautiful and excellent
Stayed 1 night in Jun 2025

8/10 Good

Marta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice spot to spend some time
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark Timothy

Stayed 3 nights in Apr 2025

8/10 Good

Bintu

Liked: Cleanliness, staff & service, property conditions & facilities
Good area
Stayed 2 nights in Nov 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Mergellina 5th - 8th Oct ...3 night stay

Check in was late but good as we were guided via phone to the hotel and shown our room on arrival. Hotel is rather dates but has everything you need. Comfortable bedroom and a food shower. Italian breakfast which was adequate for us. Very helpful and friendly staff. They booked a couple of taxis for us to centre and airport. Hotel a little bit out but we chose that knowing that its in close proximity to Metro and lovely bars and restaurants in walking distance. Sea front within 5 mins walk. All in all good choice.
Stayed 3 nights in Oct 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is small and charming. Our room was also small (especially the shower stall), but clean and well maintained. Breakfast was very good. There is a slight disagreement about check-out time. Expedia says 11:00 am; the proprietor says 10:30 am. Its very close to the Lungomare; we had a beutiful walk by Naples Bay.
Stayed 2 nights in Oct 2024

10/10 Excellent

joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was very kind and helpful
Stayed 2 nights in Sep 2024

6/10 Okay

Cheryl, Stony Brook

Disliked: Property conditions & facilities
Okay, made it work but Would not recommend to others.
Stayed 1 night in Jun 2024

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. We had a triple room, which was really big and beautifully decorated. Great welcome and wonderful breakfast. Perfectly located for getting around Naples. Mergellina station takes you straight to Naples central (which is walkable), Pompeii and Vesuvius. Highly recommended
Stayed 2 nights in Jun 2024

10/10 Excellent

Paolo

Stayed 2 nights in Jun 2024

8/10 Good

Mariuza

Liked: Cleanliness, staff & service, room comfort
Monica made my stay great. She went out of her way trying to get me a hotel for the second night , since they did not have availability
Stayed 1 night in Feb 2024

10/10 Excellent

Mohamed

Stayed 5 nights in Aug 2023

10/10 Excellent

Ken

Stayed 3 nights in Sep 2022

8/10 Good

Eliza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value hotel

Hotel staff were friendly and helpful and area was safe!
Stayed 4 nights in Oct 2019

10/10 Excellent

Marco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay: July 2019

Terrific location. Courteous and friendly staff, willing to go the extra mile to help. Room 22 was spotless, comfortable and quiet at night. Breakfast between 7 and 9 am. Will definitely go back. Btw, there is a great pizzeria nearby: 50 Kalo' (try the "margherita with bufala"): better than Da Michele's (and no mile-long queue to get in).
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it! 👍The room were clean, great breakfast and the hotel is located in a great area.
Stayed 3 nights in Feb 2019

8/10 Good

Timothy

Liked: Staff & service
Stayed 4 nights in Jul 2017

4/10 Poor

R &J

Disliked: Staff & service, property conditions & facilities

Beautiful Napoli????

Hotel was far from everything but still in the city. Hard to find,even the cab driver was confused. No elevator or help with luggage to second floor. Adequate for nights shelter.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

did not actually stay here

I booked this hotel online, and then my plans changed. I called the hotel to change my dates, but no one spoke english and my reservation could not be moved. I was charged for one night as a "no show/no cancel".

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Giorgio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personale gentilissimo e premuroso, Hotel pulitissimo, vicino agli imbarchi per le Eolie,super!
Stayed 1 night in Jun 2025

4/10 Poor

Sergio

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Desilusão completa

O pessoal é bastante prestativo e agradável, mas as condições do quarto e a manutenção do mesmo deixa muito a desejar
Stayed 3 nights in Jun 2025

8/10 Good

Leonardo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem localizado, de fácil acesso, com ônibus e metrô a uma pequena caminhada. Na própria rua há restaurantes, mercados. O hotel em si é pequeno, conta com apenas 8 quartos, mas os quartos tem boa estrutura, bom tamanho, com todas as comodidades (frigobar, ar, etc). Nosso único ponto para a reflexão é a dificuldade que o senhor que nos atendeu e a senhora que serve o café têm para se comunicar. Ainda que estejamos na Itália e devamos aprender o mínimo do idioma local, os anfitriões não falavam nem inglês nem espanhol e durante a nossa chegada tivemos dificuldade na comunicação, mas nos entendemos. E no café da manhã, apenas a Sra Rossi atendendo, há dificuldade do entendimento e organização. Entretanto, isso não desabona a estadia.
Stayed 3 nights in May 2025

6/10 Okay

Alessandra

Liked: Cleanliness, room comfort
Stayed 4 nights in May 2025