3-star Naples hotel, connected to a shopping center in Naples City Centre
This smoke-free hotel features a bar/lounge, a snack bar/deli, and self parking. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is not available.
Orsa Maggiore Hotel offers 13 air-conditioned accommodations with safes and hair dryers. Televisions come with digital channels.
Bathrooms include showers, bidets, and complimentary toiletries. This Naples hotel provides complimentary wireless Internet access.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Naples hotel also offers multilingual staff, tour/ticket assistance, and laundry facilities. Parking is available onsite for a surcharge.
Orsa Maggiore Hotel is a smoke-free property.
Room service (during limited hours) is available.
Languages
English, French, German, Italian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking available (EUR 20 per day)
Self parking on site (EUR 20 per day)
Food and drink
A bar/lounge
Snack bar/deli
Things to do
TV in common areas
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Multilingual staff
No housekeeping service
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
More
1 building
2 floors
Built in 1860
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
TV with digital channels
Food and drink
Limited room service
More
Air conditioning
Desk
Safe
Policies
Check-in
Check-in start time: noon; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
The host will greet guests on arrival
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.
We have included all charges provided to us by the property.
Optional extras
Self parking fee: EUR 20 per day
Nearby parking fee: EUR 20 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Orsa Maggiore Hotel Naples
Orsa Maggiore Naples
Orsa Maggiore Hotel
Orsa Maggiore Hotel Hotel
Orsa Maggiore Hotel Naples
Orsa Maggiore Hotel Hotel Naples
Orsa Maggiore Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I don’t think this was a 3-star hotel based on other stays that I had!
We didn’t have hot water in one of the days during our stay. They didn’t change the towels during our entire stay (3 nights). The room had a cigarette smell that sticked on my clothes. The region is very noisy and the streets are really dirty. The staff were cordial but speak very poor English.
The worst hotel I have ever been. The man sitting in the front desk at night wearing suites and tie was really rude! He was mean because I was speaking english not Italian. The girl speaking english at the front desk was really nice and helpful though. So many small flyers in the room. Weak wifi! Stay away from this hotel!
What bothered us the most is that we were asked to leave our passports at reception. We refused and the woman then simply wrote our info down. Also, the internet was down from evening until early morning.
The first room we were given was very clean, spacious and comfy but as the evening kicked in the room started getting cold and there was no heater in the room. The issue was raised with the reception manager who was very helpful and hands on to solve the problem. Initially a quilt was offered to us but after insisting they moved us to a different room in the main building.
The second room was very small and had only a single bed. The room felt like a hostel setting and was very uncomfortable for me and my partner. Also the wi-fi wasn't working in the room.
Overall the experience was bad apart from the manager who was very helpful and did try to help us out by all means possible.
Please avoid this place by all means. Staff members are extremely rude, walls are paper thin, so a lot of noises during the day as well as night. Opened the window and saw street full of trash and fat rats running as well as 2 guys injecting drugs into their legs. I forgot my phone charger in the room and when came back for it, staff members just said they know nothing. This property does not live up to 3* category. Could give it maximum two, but because of rudeness of the staff can’t even give that. Such property should not be on Expedia engine. Shame.
anna
Stayed 1 night in Oct 2017
6/10 Okay
karen, gosford australia
Oct 14, 2017
Disliked: Staff & service
Great location
Interesting hotel clean and looked nice. But the shower was terrible it was cold and had no water pressure. No toilet seat. Staff weren’t the friendliest the night reception guy was soo rude The location was good close to the main railway
Great location (althrough I don't reccomend going through the minor streets behind the main boulevard if you don't want to get mugged) near the two big corsos of the city 20 mins by foot from the harbor and the Palace 15 mins from the start of the old city. Clean rooms very polite personnel (fairly bilingual), nice food great coffee. Minuses are the Wi-Fi connection (there wasn't any for hours for 2 times for 3 days) and the somewhat noisy boulevard (windows are insulating that great, so don't worry about your good sleep).
Overall comfy and simple. Entrance on the main road. Good for a short stay, sufficient and convenient not to lug baggage around Naples. Need to climb stairs though. Rooms are big and nicely decorated. breakfast was sufficient and yummy. Staff was polite and nice. Very close to food and necessities.
Stayed on the third floor. Had a elevator but not in use but staff at hotel carried up luguage to the third floor both on arrival and departure. Room had no windows but room was large with extra room with desk that this room could be lock. The staff at the desk very helfful and friendly. The hotel is ne
The staff at the desk very friendly and helpful. The hotel is near the railroad station and metro which come in very handy. Imstayed on
The staff at the desk very friendly and helpful. The hotel is near the railroad station and metro which is very handy. I stayed on the third floor. There is a elevator but unsure if it work. The staff carried my luguage up to third floor on arrival and departure.The room had no window but there was air condition. The room had an extra room with a desk which could be locked. I would stay here again if in Naples.
Just a few minutes from central train station & metro station, many restaurants, cafe as well as famous pizza shop was nearby. As it's on a main Street, so I feel safe to walk back from metro after dark.
It is unexpected that the staff help me to carry my bags to my room (2/f) and the breakfast is simple but fairly good.
A clean small hotel in close proximity to the train station. The hotel has elevators but there seem to be reduced access to them- we used stairs all the time. The staff were excellent and very accommodating - they carried the bags to the first floor( quite a few steps); also we had bags that we had to leave for the day, and the staff were vey kind to assist us with storage. There is some room for improvement - there was lack of toiletries, the cable did not have great channels, the breakfast menu items were limited. The hotel has great access to stores and amenities. I would definitely stay there again.
very close to the train station, 10 minute train journey from the ferry and a 10 minute bus ride from the airport.
Friendly reception and very helpful, quite a basic hotel but clean and very good value for money.
Set on a main thoroughfare just 5/7 minutes from the rail station it affords easy access to the transport network which i found invaluable.Staff i found very helpful,even with slight language difficulty.The room was spacious,clean but no complimentary tea/coffee,TV and wi-fi,excellent signal,bathroom and shower very clean and overall room very well maintained.
We stayed at this hotel for a week and while there we visited Naples as well as the nearby tourist attractions: Isle of Capri, Pompei, Sorrento and Amalfi cost. We mainly used public transport (train, metro, bus, ferry) and found the hotel's location very handy as it's near the Central train station and Garibaldi metro station.
The rooms were clean and nicely decorated and the staff were friendly and very helpful.
Friendly and helpful staff. Hotel 5 mins walk from main train station on a wide modern street. Easy to get to sights from hotel. Felt comfortable walking on street hotel on. Room modern with very good air conditioning.
Staff was helpful and day girl spoke some English. Breakfast was nice. Rooms were new and very nice. Within walking distance from central train. We walked every where we went. Best pizza in town was 5-6 blocks away. Lots of street vendors, shops, and places to eat. Would most definitely would stay here again!!!!