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Palazzo Firenze

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palazzo Firenze

Terrace/patio
Front of property
Classic Double Room | Minibar, in-room safe, soundproofing, free WiFi
Rooftop terrace
Quadruple Room | Minibar, in-room safe, soundproofing, free WiFi

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Bar
    Bar
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
16 Via Firenze, Naples, 80134
  • Piazza Giuseppe Garibaldi
    5 min walk
  • Spaccanapoli
    9 min walk
  • Via San Gregorio Armeno
    15 min walk
  • Naples (NAP-Naples Intl.)
    30 min drive

Room options

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, soundproofing, free WiFi

Classic Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Separate tub and shower, free toiletries, hair dryer, bidet

Superior Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, soundproofing, free WiFi

Deluxe Double Room

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, soundproofing, free WiFi

Triple Room

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Classic Twin Room

Classic Twin Room | Minibar, in-room safe, soundproofing, free WiFi

Classic Twin Room

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, soundproofing, free WiFi

Quadruple Room

  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, soundproofing, free WiFi

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Separate tub and shower, free toiletries, hair dryer, bidet

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, soundproofing, free WiFi

Single Room

  • 172 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Suite

Suite | Minibar, in-room safe, soundproofing, free WiFi

Suite

  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

UNAHOTELS Napoli

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1002)
The price is $178
per night
$196 total
includes taxes & fees
Dec 7 - Dec 8
UNAHOTELS Napoli

About this property

Palazzo Firenze

4-star hotel in Naples City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Palazzo Firenze offers 40 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with digital channels.

Bathrooms include separate bathtubs and showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Naples hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Palazzo Firenze is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Palazzo Firenze - This restaurant specializes in local cuisine. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 30 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Palazzo Firenze

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 30 per day (10 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palazzo Firenze Hotel
Palazzo Firenze Naples
Palazzo Firenze Hotel Naples

Palazzo Firenze Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 212 out of 394 reviews" "
Rating 8 - Good. 126 out of 394 reviews" "
Rating 6 - Okay. 32 out of 394 reviews" "
Rating 4 - Poor. 12 out of 394 reviews" "
Rating 2 - Terrible. 12 out of 394 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sertseluel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

INYOUNG

Traveled with partner
Liked: Staff & service
The night clerk at front desk was very kind.
Stayed 1 night in Aug 2024

10/10 Excellent

jill Cusworth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Laura

Stayed 3 nights in Jul 2024

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Location
Stayed 1 night in Jul 2024

6/10 Okay

Shawn

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Hotel was nice enough and staff were very helpful. Area of Naples is less than nice though
Stayed 2 nights in Jul 2024

8/10 Good

Alessandra

Stayed 1 night in Jul 2024

6/10 Okay

Duwayne

Traveled with partner
Liked: Property conditions & facilities
The area was horrible! Staff were nice and helpful especially the night desk clerk.
Stayed 4 nights in Jul 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The rooms are clean with modern bathrooms. It said in the information about the property that it had a restaurant and room service. It has neither so please update this on Expedia. It was otherwise a great and very convenient place to stay. Walk to Centro Storico, train terminal and restaurants. The whole area is very dirty but so is all of Naples. I would stay there again. It’s great value for money.
Stayed 5 nights in Jul 2024

10/10 Excellent

Hautala

Stayed 2 nights in Jul 2024

10/10 Excellent

Miranda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time at this hotel. Staff are very friendly and helpful. The pool and solarium are lovely and refreshing after exploring the city. Breakfast on the roof terrace was delicious with a good array of food.
Stayed 3 nights in Jul 2024

10/10 Excellent

Wyness

Liked: Property conditions & facilities
great welcome, lovely room., would return…
Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous
Stayed 1 night in Jul 2024

10/10 Excellent

Poppy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t fault this place one bit. Lovely staff always on hand to help and made us feel truly truly welcome. Rooms were spotless and cleaned every day. Excellent breakfast spread and roof pool bar. Will definitely be back.
Stayed 6 nights in Jun 2024

10/10 Excellent

Micaela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación para la estación de tren. Muy limpio y prolijo todo.
Stayed 1 night in Jun 2024

10/10 Excellent

Barbara

Stayed 4 nights in Jun 2024

8/10 Good

Carla-Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and some of the staff were really friendly and welcoming it is a shame about the area due to the amount to rubbish. Pool is a just for cooling off.
Stayed 3 nights in Jun 2024

4/10 Poor

Jeffrey

Stayed 1 night in Jun 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend
The stay was great. Hotel is brand new in feeling, staff are super friendly. No complaints. If I did have a complaint it was that the WC seat was loose but it didn’t make the stay less good for us. Breakfast was also good. Combo Buffet of cold and warm items so plenty of choices for everyone.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel near pizza Grabibaldi
Newly renovated hotel with nice seize room and comfortable bed. Modern television that I couldn’t figure out. There are steps to the rooms, where you have to be careful
Stayed 2 nights in Jun 2024

8/10 Good

Moira

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean and comfortable hotel. The hotel is located in a pretty sketchy area, and the surrounding streets were filled with mountains of garbage.
Stayed 2 nights in Jun 2024

10/10 Excellent

Heidi

Traveled with group
Stayed 3 nights in Jun 2024

8/10 Good

Gerard, Playa Del Rey

Liked: Amenities
clean, professional, safe
Stayed 1 night in May 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Elizabeth, Portland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, clean, comfortable and the staff is super nice. It’s a short walk from the train station and from Centro Storico. But to get to either, you’re walking through a not so nice neighborhood filled with police, which should make it safe. Pool on top of the building with a bar and breakfast was really nice. It seems like they might be first of an attempt to renew the neighborhood.
Stayed 1 night in May 2024