See all properties

Hotel San Michele

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel San Michele

Terrace/patio
Terrace/patio
Family Quadruple Room | Private kitchen | Coffee/tea maker, electric kettle
Point of interest
Point of interest

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Laundry
  • Room service

Explore the area

Map
Via Egiziaca a Forcella, 15/16, Naples, NA, 80139
  • Spaccanapoli
    2 min walk
  • Via San Gregorio Armeno
    7 min walk
  • Sansevero Chapel Museum
    11 min walk
  • Naples (NAP-Naples Intl.)
    64 min drive

Room options

View all photos for Superior Triple Room

Superior Triple Room | Premium bedding, minibar, in-room safe, desk

Superior Triple Room

  • 355 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | Premium bedding, minibar, in-room safe, desk

Quadruple Room

  • 463 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, desk

Standard Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room

Economy Double Room | Premium bedding, minibar, in-room safe, desk

Economy Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Premium bedding, minibar, in-room safe, desk

Family Quadruple Room

  • 409 sq ft
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Room

Hotel Suite Ares

Free WiFi
Air conditioning
Breakfast available
Business services
4.3 out of 5, Excellent, (164)
The price is $95
per night
$114 total
includes taxes & fees
Jan 6 - Jan 7
Hotel Suite Ares

About this property

Hotel San Michele

4-star hotel in Naples City Centre
A bar/lounge, a snack bar/deli, and a rooftop terrace are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and concierge services.
Hotel San Michele offers 21 accommodations with minibars and safes. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. For a surcharge, a shuttle from the airport to the hotel (available on request) is offered to guests. This Naples hotel also offers a rooftop terrace, a library, and tour/ticket assistance. Parking is available onsite for a surcharge.

Hotel San Michele is a smoke-free property.

Breakfast is available for a surcharge each morning.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport pick-up shuttle (surcharge) from 8:00 AM to 11:00 PM at scheduled times and on request
  • Valet parking on site (EUR 35 per night)

Food and drink

  • Daily breakfast available for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 50 per room
  • Airport shuttle fee per child: EUR 13 (up to 4 years old)
  • Valet parking fee: EUR 35.00 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • A kitchen/kitchenette is available for an additional fee
  • Crib (infant bed) fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palazzo San Michele B&B Naples
Palazzo San Michele B&B
Palazzo San Michele Naples
Palazzo San Michele Hotel Naples
Palazzo San Michele Hotel
Palazzo San Michele
Hotel San Michele Hotel
Hotel San Michele Naples
Hotel San Michele Hotel Naples

Hotel San Michele Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 204 out of 441 reviews" "
Rating 8 - Good. 175 out of 441 reviews" "
Rating 6 - Okay. 43 out of 441 reviews" "
Rating 4 - Poor. 8 out of 441 reviews" "
Rating 2 - Terrible. 11 out of 441 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

DAGMARA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and responsive, making the check-in process smooth, especially since I had contacted them about arriving late—they ensured someone was there to greet me. The bathroom was spacious, and the bedroom was decent. Breakfast included eggs, cold-cuts, breads, tasty pastries and fruit. One thing to note is that while you can leave your baggage at the hotel, it’s stored in the front lobby, which felt a bit concerning at first. However, the staff assured us it wouldn’t be left unattended, and we took a leap of faith. Thankfully, everything went perfectly fine with our luggage. Overall, a nice stay!
Stayed 2 nights in Sep 2024

8/10 Good

Hiok Hau Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Noisy road facing room
Room was next to road and we hear everything from the outside. Hardly slept. The windows sound insulation was non existent. Staff service was good.
Stayed 1 night in Sep 2024

10/10 Excellent

Frederic

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Naples is an absolutely insane place. It was intense and scary at times. But this hotel was wonderful, clean and the staff were fantastic.
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrea

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, clean.
Stayed 2 nights in Aug 2024

8/10 Good

Rita

Traveled with family
Stayed 3 nights in Aug 2024

10/10 Excellent

Rebecca

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. We had a large family room with a kitchen area. The breakfast was great. Staff were really friendly. The only negative thing was the lack of soundproofing which was quite stressful as a family with young children. Otherwise everything was good.
Stayed 2 nights in Aug 2024

8/10 Good

Liem

Traveled with family
Liked: Cleanliness, staff & service
The front desk staff at this hotel is fantastic. Very helpful, speaks english very well, and will bend over backward to help guests. The hotel is located in a very sketchy part of Naples, but close to the train/metro station. The room are modern and clean but the AC does not work very well and couldn't keep up with the Italy summer heat. We had trouble sleeping at night because it was so hot in our room. Not the hotel fault, but we couldn't wait to get out of Naples. The city is quite dirty and we felt unsafe most of the time.
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT a 4 star!
This is NOT a 4 star hotel and is one of the worst hotels ive stayed at! If they advertised themselves as 2 star it would be better. First: hotel bathroom is DIRTY. Black mold in the shower, someone else’s dried soap on the shower handle, and a poorly worded sign telling you “most guests use their towel more than once.” The bathroom door was a rollout door that barely closed. Second: TERRIBLE bedroom! They didn’t even give us a blanket!!!! Just a bedsheet!!! And two pillows for two people, one soft, one memory foam. Third: the employees treat the space like their own home! The employees were yelling on the phone in personal conversations in the lobby the entire day and we even had to call at 11pm to say they woke us up (from a nap) because they were shouting on the phone. The employees and their friends or the owners sit in the lobby through the day with no room for guests. So unprofessional. They claim to have 24/7 concierge but there were many times at night no one was there or during the day. When we asked them to hold our bags they just put a piece of paper and left it out in the lobby for everyone to see or take because they have “cameras.” Fourth: you hear EVERY noise from your bedroom. People walking above you, street noise, and all the noise from the hall and lobby. Terrible. This was a bad experience. It’s located in a street with garbage and cockroaches. The only thing that was good was the A/C. If they advertised themselves as 2 star i wouldn’t complain.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Gordon

Stayed 1 night in Jul 2024

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, staff & service
My family and I spent one night at this hotel. We had a wonderful stay. Maritza at reception was very helpful, checked us in quickly, and after we settled in she provided us with maps, food recommendations, which sites to see, and the closest metro lines to travel around. At checkout provided us directions to the port. The room was really nice with a double and twin, kitchenette with a medium size fridge and freezer, dining table, 2 closets, and a desk. Has blackout shadea which was great to sleep in. It was very clean. The shower could use an upgrade but it was fine. The location is great as there are shops, bars, and restaurants in walking distance. It's down a side street which has a few closed places. Naples is more of an urban city that provides great food, shopping, and diversity. Highly recommend.
Stayed 1 night in Jul 2024

8/10 Good

Shirin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean, breakfast was good. The only thing is that the area was supper crowded and noisy!
Stayed 1 night in Jul 2024

10/10 Excellent

shane

Stayed 2 nights in Jul 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Aircondioner was not working Too hot
Stayed 3 nights in Jul 2024

10/10 Excellent

Sabrina

Stayed 2 nights in Jul 2024

10/10 Excellent

Breanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent helpful and kind staff, incredible rooftop terrace and a delicious breakfast.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shubho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Raul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room was comfortable.
Stayed 1 night in Jul 2024

6/10 Okay

Boris

Stayed 2 nights in Jul 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Close to stations.
Stayed 2 nights in Jul 2024

10/10 Excellent

Swaran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
What a wonderful find! Unfortunately, our navigation took us a roundabout way to get to the hotel which was disconcerting, until we realized the alternative. It was so close to the Main Street and train station. The staff were wonderful and very fluent in multiple languages. We used the patio on the first day for drinks but it rained the next day.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Nice room that was clean, modern, and not too cramped. Staff were all very nice! We got takeaway pizza one night and the lady behind the counter said we could sit upstairs on the terrace which was really nice (we didn’t know about the terrace beforehand). Great hotel, good location not too far from the station, would recommend!
Stayed 2 nights in Jun 2024