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Smart Hotel Napoli

4.0 star property

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Photo gallery for Smart Hotel Napoli

Property entrance
Exterior
1 bedroom, premium bedding, down comforters, pillowtop beds
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
$164
includes taxes & fees
Oct 21 - Oct 22

Explore the area

View in a map
Stazione Marittima, Naples, Città Metropolitana di Napoli, 80133
  • Place, Molo Beverello Port
    ‪5 min walk‬
  • Place, Port of Naples
    ‪8 min walk‬
  • Place, Via Toledo
    ‪10 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 237 sq ft
  • Marina view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Camera Standard (Tripla)

Camera Standard (Tripla) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Camera Standard (Tripla)

9.2 out of 10
Wonderful
(7 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double Room, 1 Double or 2 Twin Beds, No Windows

View from room

Standard Double Room, 1 Double or 2 Twin Beds, No Windows

9.2 out of 10
Wonderful
(14 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Mezzanine

1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Double Room, Mezzanine

9.2 out of 10
Wonderful
(10 reviews)
  • 237 sq ft
  • Marina view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | 1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Quadruple Room

8.8 out of 10
Excellent
(13 reviews)
  • 248 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Junior Suite, 1 Double Bed, Jetted Tub

Junior Suite, 1 Double Bed, Jetted Tub | 1 bedroom, premium bedding, down comforters, pillowtop beds

Junior Suite, 1 Double Bed, Jetted Tub

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed, No Windows

View from room

Standard Double Room, 1 Double Bed, No Windows

  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Patio, Ground Floor

Double Room, Patio, Ground Floor | 1 bedroom, premium bedding, down comforters, pillowtop beds

Double Room, Patio, Ground Floor

8.6 out of 10
Excellent
(18 reviews)
  • 226 sq ft
  • Marina view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Room, 1 Double Bed, Jetted Tub

Room, 1 Double Bed, Jetted Tub | Private spa tub

Room, 1 Double Bed, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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Exterior
Holiday Inn Naples by IHG
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  • Free WiFi
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4.0 out of 5, Very Good, 1,020 reviews
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About this property

Smart Hotel Napoli

4-star Naples inn, connected to a rail/subway station in Naples City Centre
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free inn. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, a business center, and conference space.
Smart Hotel Napoli offers 63 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch Smart televisions come with digital channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Dining options at the inn include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center, a meeting room, and coworking spaces. Event facilities measuring 861 square feet (80 square meters) include conference space. This Art Deco inn also offers a vending machine, multilingual staff, and concierge services.

Smart Hotel Napoli is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Molo10 - Overlooking the ocean, this bistro specializes in Italian cuisine and serves breakfast, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Molo10

Things to do

  • Art gallery
  • Designer stores
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 861 square feet of conference space
  • Business center
  • Coworking space
  • Meeting room

Outdoors

  • Dock
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
This property is located within a secured customs area, and guests must pass through security to access it. The nearest vehicle access point is 164 feet (50 meters) away.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 11 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A1CDFEU64O

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Smart Hotel Napoli Inn
Smart Hotel Napoli Naples
Smart Hotel Napoli Inn Naples

Smart Hotel Napoli Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 331 out of 528 reviews
Rating 8 - Good. 138 out of 528 reviews
Rating 6 - Okay. 39 out of 528 reviews
Rating 4 - Poor. 11 out of 528 reviews
Rating 2 - Terrible. 9 out of 528 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Noor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean and nice breakfast
Stayed 2 nights in Jul 2025

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Roya

Stayed 1 night in Jul 2025

8/10 Good

Tony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Michelle

Stayed 1 night in Jul 2025

10/10 Excellent

Ernest

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Hidehiko, Hellerup

Stayed 1 night in Jun 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay post cruise would recommend to anyone
Stayed 1 night in Jul 2025

10/10 Excellent

Shelley

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is amazing. The staff make the stay worthwhile. The included breakfast was very enjoyable. Naples itself is dirty and can be dangerous...hang onto your belongings.
Stayed 6 nights in Jun 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice to start your holiday with pre cruise stay, very friendly and professional staff, would definitely recommend this hotel
Stayed 2 nights in Jun 2025

8/10 Good

Wahéhshon

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was near reception. The woman working in the evening spoke very loudly. We had difficulty falling asleep. Need an extra blanket in the room.
Stayed 1 night in Jun 2025

6/10 Okay

Frank

Nothing that I liked. The bedroom window was three feet from the street sidewalk.
Stayed 1 night in Jun 2025

8/10 Good

Hidehiko, Hellerup

Liked: Cleanliness, staff & service, amenities
I was not sure that where is theair conditioner
Stayed 1 night in Jun 2025

10/10 Excellent

Frank

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Porto Di Napoli

Stayed 4 nights in May 2025

10/10 Excellent

angela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location within cruise terminal building. Staff very helpful. Room spacious and clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

Melany

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Esta propiedad lo tiene todo locacion limpieza ,modernidad y atencion Al cliente
Stayed 1 night in Jun 2025

8/10 Good

Brent

Overall the hotel was ok. We had some small ants the 1st night but they went away. Hotel bar/restaurant can’t charge you room so you have to settle your bill prior to leaving.
Stayed 3 nights in Jun 2025

4/10 Poor

Margaret

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Marianne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time in Naples

A 2 night Pre cruise stay… the cruise ship was just steps away. The hotel location was very convenient to seeing the sights of the city, transportation and some very good restaurants. Our only complaint was that once leaving the hotel property you were constantly approached by independent taxi guides or tour companies.
Stayed 2 nights in Jun 2025

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was bigger and modern compared to other European hotels. Very excellent service as I dropped my bags off early AM to go on excursion. Hotel is right got in the cruise terminal which was extremely convenient
Stayed 1 night in Jun 2025

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is amazing and easy to find. Very close the metro and for book the tour. The girls of reception is amazing,polite and quickly. I really recommend this hotel if you want to enjoy short time and easy way for everything. If you don't mind to walk you can go in Storic Centre by walk...really safe!!
Stayed 1 night in May 2025

10/10 Excellent

Roxana

Liked: Cleanliness, property conditions & facilities
5/5 ⭐️ – Perfect Stay at the Port! Hotel Smart was an excellent choice for our stay in Naples. The location is unbeatable—right in the port terminal, just steps away from all the ferries, which made our travel plans incredibly smooth. The room was very clean, spacious, and comfortable. The staff stood out: friendly, professional, and always helpful. Highly recommended for anyone looking for convenience, comfort, and top-notch service in Naples!
Stayed 4 nights in May 2025

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025