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Smart Hotel Napoli

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Smart Hotel Napoli

Aerial view
Exterior detail
Bar (on property)
Exterior detail
Bar (on property)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Stazione Marittima, Naples, Città Metropolitana di Napoli, 80133
  • Piazza del Municipio
    ‪6 min walk‬
  • Molo Beverello Port
    ‪6 min walk‬
  • Castel Nuovo
    ‪7 min walk‬
  • Naples (NAP-Naples Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Quadruple Room

Standard Quadruple Room | Premium bedding, down comforters, pillowtop beds, minibar

Standard Quadruple Room

  • 248 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Superior Double Room, Mezzanine

Premium bedding, down comforters, pillowtop beds, minibar

Superior Double Room, Mezzanine

  • 237 sq ft
  • Marina view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed, No Windows

View from room

Standard Double Room, 1 Double Bed, No Windows

  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double or 2 Twin Beds, No Windows

View from room

Standard Double Room, 1 Double or 2 Twin Beds, No Windows

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Double Room

  • 237 sq ft
  • Marina view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Camera Standard (Tripla)

Camera Standard (Tripla) | Premium bedding, down comforters, pillowtop beds, minibar

Camera Standard (Tripla)

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Junior Suite

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Patio, Ground Floor

Premium bedding, down comforters, pillowtop beds, minibar

Double Room, Patio, Ground Floor

  • 226 sq ft
  • Marina view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Front of property

UNAHOTELS Napoli

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1003)
The price is $130
per night
$143 total
includes taxes & fees
Jan 25 - Jan 26
UNAHOTELS Napoli

About this property

Smart Hotel Napoli

4-star Naples inn, connected to a rail/subway station in Naples City Centre
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free inn. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, a business center, and conference space.
Smart Hotel Napoli offers 63 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Dining options at the inn include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center, a meeting room, and coworking spaces. Event facilities measuring 861 square feet (80 square meters) include conference space. This Art Deco inn also offers a vending machine, multilingual staff, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Smart Hotel Napoli is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Molo10 - Overlooking the ocean, this bistro specializes in Italian cuisine and serves breakfast, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Molo10

Things to do

  • Art gallery
  • Designer stores
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 861 square feet of conference space
  • Business center
  • Coworking space
  • Meeting room

Outdoors

  • Dock
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
This property is located within a secured customs area, and guests must pass through security to access it. The nearest vehicle access point is 164 feet (50 meters) away.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 11 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 50 per person (one-way)
  • Airport shuttle fee per child: EUR 10 (one-way), (up to 2 years old)
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A1CDFEU64O

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Smart Hotel Napoli Inn
Smart Hotel Napoli Naples
Smart Hotel Napoli Inn Naples

Smart Hotel Napoli Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 261 out of 426 reviews" "
Rating 8 - Good. 115 out of 426 reviews" "
Rating 6 - Okay. 33 out of 426 reviews" "
Rating 4 - Poor. 9 out of 426 reviews" "
Rating 2 - Terrible. 8 out of 426 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Roland

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Felt safe at night as area is secured by port police. The dislikes are: a. the distance from car/taxi drop off to hotel door must jave been at least 50 yards; b. elevator is very slow moving even on just one floor; c. Bedside lamp being hung from ceiling but too far from the headwall that it sticks out too far thus hitting it hit multiple times and d. bathroom shower is too small.
Stayed 3 nights in Oct 2024

10/10 Excellent

Terry, Iqaluit

Stayed 1 night in Sep 2024

10/10 Excellent

aden

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will choose the same hotel again
Staff was very helpful and room was clean and neat. Excellent location esp if you are taking a ferry to the nearby islands.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cecilia, Largo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding stay at this hotel!!! The staff and service are wonderful! Tina at the restaurant bar is wonderful, Lina at breakfast room outstanding! Samir and “All” of the personnel at the hotel are just amazing! I’ll definitely try to come back to this wonderful hotel!
Stayed 1 night in Oct 2024

6/10 Okay

Salwa

Stayed 1 night in Sep 2024

10/10 Excellent

Damil

Liked: Cleanliness, staff & service, property conditions & facilities
The young girl and the young guy at the bat were great. Great customer service and always smiling. The complimentary breakfast was poor for the price paid to stay at the hotel. I think they could do better.
Stayed 1 night in Sep 2024

8/10 Good

Etil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and modern, clean and the rooms are spacious. It was easy and quick to check in and out but the best part is the location. If you need to take a ferry or go to the airport or the train station it’s very convenient.
Stayed 1 night in Sep 2024

10/10 Excellent

Graham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved opening the curtains in the morning to see a cruise ship outside. The location is very good with trips to the islands practically on the doorstep. Also the new metro entrance at the front takes away the stress of trying to cross a very busy road! This was not our first stay there and I hope to return again soon.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ross

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jun 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was as advertised and everyone was helpful and nice.
Stayed 3 nights in Sep 2024

6/10 Okay

Carey

Traveled with family
I’ve never stayed somewhere with so many rules! You cannot do this, you cannot do that. It’s quite oppressive. Our room was compact and modern but dark. AC controlled by reception. Very handy for Procida/Ischia ferries and Alibus. Staff helpful- leant us an umbrella in a downpour, and do allow you to leave baggage after checkout.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lynne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in convenient location in the port of Naples
Stayed 1 night in Sep 2024

8/10 Good

DAMIL

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

6/10 Okay

kelly

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
I read in the reviews that the staff would coordinate an early morning shuttle to the airport. By the time we arrived, we were only going to be there one night and need to leave by 4 AM the next morning to go to NAP airport (which is one of the most organized worst airports ever). At that point the front desk woman said all she could do was schedule a taxi for us at 4:15 the next morning.. We came down at 4:10 and found out the taxi was never scheduled so one would have to be called which further delayed us.... also, the room was sweltering because they will only turn AC on in the room if they have tenants, and they didn't turn it on until we went down an hour later that the room wouldn't cool.
Stayed 1 night in Sep 2024

10/10 Excellent

Cynthia

Stayed 1 night in Aug 2024

2/10 Terrible

Fadi

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was so much mold on the walls, inside the room was dirty, super old and the mattress was uncomfortable, there was flys, bathroom all cracked and some molds as well, inside the room was mold on the walls and by the A/C vents as well, floor was dirty as well. Be careful
Stayed 4 nights in Sep 2024

6/10 Okay

Jonathan, Birmingham

Traveled with partner
Liked: Cleanliness, staff & service
Poor hot breakfast.
Stayed 4 nights in Aug 2024

10/10 Excellent

VOLKAN

Stayed 2 nights in Aug 2024

6/10 Okay

Alexis

Stayed 1 night in Aug 2024

10/10 Excellent

Rob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location and modern facilities
Stayed 1 night in Aug 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and comfortable room. Great breakfast and the dinner restaurant room is convenient. Would recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, great rooms. Welcome to Naples every year so will be staying there from now on.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

James

Traveled with partner
Liked: Amenities, property conditions & facilities
A perfect location for us with a rental car as parking was nearby.
Stayed 1 night in Aug 2024