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Starhotels Terminus

4.0 star property
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Photo gallery for Starhotels Terminus

Meeting facility
Exterior
Lounge
Premium bedding, minibar, in-room safe, desk
Daily buffet breakfast (EUR 14 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pet friendly
  • Laundry
$223
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
Piazza Garibaldi 91, Naples, NA, 80142
  • Port of Naples
    ‪18 min walk‬
  • Molo Beverello Port
    ‪3 min drive‬
  • Via Toledo
    ‪3 min drive‬
  • Naples (NAP-Naples Intl.)
    ‪4 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 441 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Premium bedding, minibar, in-room safe, desk

Triple Room

9.4 out of 10
Exceptional
(9 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, desk

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Room, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Room, Connecting Rooms

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

9.8 out of 10
Exceptional
(8 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

9.2 out of 10
Wonderful
(39 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Superior With Vesuvius View

Double Superior With Vesuvius View | Premium bedding, minibar, in-room safe, desk

Double Superior With Vesuvius View

9.2 out of 10
Wonderful
(15 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Deluxe With Vesuvius View

Premium bedding, minibar, in-room safe, desk

Double Deluxe With Vesuvius View

8.8 out of 10
Excellent
(10 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

Classic Single Room | Premium bedding, minibar, in-room safe, desk

Classic Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, desk

Suite

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Starhotels Terminus

4-star hotel in Naples City Centre
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe, and self parking.
Starhotels Terminus offers 169 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Smart televisions come with premium satellite channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Naples hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 8 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 6125 square feet (569 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and multilingual staff. Onsite parking is available (surcharge).

Starhotels Terminus is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Odeon - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Buddy Bar - This bar specializes in Regional cuisine and serves light fare only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buddy Bar
  • Odeon

Things to do

  • 24-hour gym

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 6,125 square feet of conference space
  • 8 meeting rooms
  • Business center

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 8 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Self parking fee: EUR 25 per day
  • Pet fee: EUR 35 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A1G3FPYXS3

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Starhotels Terminus
Starhotels Terminus Hotel
Starhotels Terminus Hotel Naples
Starhotels Terminus Naples
Starhotel Terminus Hotel Naples
Starhotel Terminus Naples
Starhotels Terminus Hotel
Starhotels Terminus Naples
Starhotels Terminus Hotel Naples

Starhotels Terminus Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 618 out of 1013 reviews
Rating 8 - Good. 261 out of 1013 reviews
Rating 6 - Okay. 78 out of 1013 reviews
Rating 4 - Poor. 26 out of 1013 reviews
Rating 2 - Terrible. 30 out of 1013 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Meno, Orangeburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with old flair in Naples
Stayed 1 night in May 2025

10/10 Excellent

Amrit

Stayed 1 night in May 2025

10/10 Excellent

James, Haslett

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Not much from looking at the outside but inside very surprisingly nice. Everything very clean, tasteful, high end. Good restaurant.
Stayed 3 nights in May 2025

10/10 Excellent

Robert Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel room with 2 balconies
Stayed 1 night in May 2025

2/10 Terrible

Rebekah

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This is my worst stay in all of Europe. I was incredibly disappointed in staff service, particularly Lucia at the front desk. She needs more training. There is only ONE steamer for clothing in the ENTIRE hotel for ALL guests to use. She had the bellman enter my room in my absence to collect it after 1 hr despite me having a do not disturb sign on the door, which means these people enter your rooms without permission and do god knows what in your absence. I would never recommend this place to anyone and definitely do not feel safe after this experience. Avoid at all cost. Stay some place nicer and more prepared.
Stayed 4 nights in May 2025

6/10 Okay

S J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stiff staff

Reception staff very stiff and no greetings or acknowledgement, at breakfast the maitre d was not at all helpful booked us in then left us to or own resources never saw the man smile once. Would stay there again as right across the road from the main station but would not have the uninspiring breakfast
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All staff great but breakfast staff is just ok
Stayed 3 nights in May 2025

8/10 Good

Tamara D

Traveled with partner
Liked: Amenities
Excellent choice! Great service and property!
Stayed 1 night in May 2025

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel in center of city. Stayed one night for flight out next day
Stayed 1 night in May 2025

10/10 Excellent

Mary Ann

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a great place to stay - my sister and I shared the junior suite. Given the relatively reasonable rate it exceeded expectations. Nice size, very well kept space, nice decor. Met housekeepers one day and they were wonderful giving us iron and board for a day. Great location 3 min walk from the main square but quieter. Yes there are a lot of stone stairs but they supplied someone to look after our luggage - poor guy - and my fitness app thought I was a rockstar!
Stayed 1 night in May 2025

10/10 Excellent

Thomas Martin

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in a great area.
Stayed 2 nights in May 2025

10/10 Excellent

Francisco

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to train station
Stayed 1 night in May 2025

10/10 Excellent

Marian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
in room coffee options were dismal. beyond that, excellent. would return in a heartbeat.
Stayed 2 nights in May 2025

8/10 Good

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service in convenient location
Stayed 1 night in May 2025

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Excellent location. Nice room. Clean. Great breakfast.
Stayed 4 nights in May 2025

10/10 Excellent

Bob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms were clean and we appointed. Location was convenient to the main train station. Outside was noisy and not very nice.
Stayed 4 nights in May 2025

8/10 Good

Ali

Liked: Cleanliness, staff & service, amenities
The hotel is right next to Napoli Girbaldi train station and is very convenient if you have train ride plans and don’t have too much time. We used the hotel to arrive from Rome and then do a day excursion to Sorento and Positano. The hotel is very nice. The room upgrade was great and for 25 Euro we were able to check in at 10 AM when we arrived. The only problem w the room was there was smell of sewage in bathroom. Also the hotel does not have an iron and they have one steamer only they did not work.
Stayed 1 night in May 2025

10/10 Excellent

Naoyasu

Stayed 3 nights in May 2025

10/10 Excellent

Fernanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend.
Stayed 1 night in Apr 2025

8/10 Good

JOHN

Stayed 4 nights in Apr 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 Night Stay in a Junior Suite

We traveled from Florence by high speed Rail to Naples for a 2 night stay as part of a 2 week tour of Italy. We chose The Starhotels Terminus despite being across the road from the Napoli Centrale Station. Check in was courteous. Due to our early arrival we had to leave our luggage since we were keen to visit Pompeii that afternoon. When we did return our room was ready and it was on the 6th floor (604) and it had a excellent view of Mt Vesuvius at sunset and with triple glazed windows and excellent AC, made for a good nights sleep. Abundant space and and a Iliy Coffee machine was a treat but some real milk would have been nice instead of powder. Breakfast was excellent but of note, if one did not want to eat what was euphemistically called scrambled eggs then one had to pay 6 Euro for fried or other egg preparations. The Coffee made inside is worth asking for since the machine and percolator coffee is mediocre. Over all an excellent base for exploring the south of Italy. It was often mentioned that Naples is dirty and graffiti ridden. It stood up to its reputation: ! but it did add character to the city. We did not eat at the restaurants on Piazza Garibaldi : not over priced but not very Authentic, we read.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, directly across from the train station. We would highly recommend.
Stayed 1 night in May 2025

8/10 Good

Nelson

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Restaurant was not very good service at breakfast wax also slow
Stayed 4 nights in Apr 2025

8/10 Good

Christine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rosanna on reception was great and very helpful. Breakfast was good but sometimes short of essentials (eg bowls, mugs, hot water for tea)
Stayed 4 nights in Apr 2025