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UNA HOTELS Napoli

4.0 star property

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Photo gallery for UNA HOTELS Napoli

Front of property
Premium bedding, down comforters, in-room safe, desk
Property entrance
Daily buffet breakfast for a fee
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Laundry
  • Room service
  • Housekeeping

Explore the area

Map
Piazza Garibaldi, 9/10, Naples, NA, 80142
  • Via Toledo
    ‪3 min drive‬
  • Molo Beverello Port
    ‪3 min drive‬
  • Port of Naples
    ‪4 min drive‬
  • Naples (NAP-Naples Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Double Room

Premium bedding, down comforters, in-room safe, desk

Superior Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Premium bedding, down comforters, in-room safe, desk

Suite

  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room

Premium bedding, down comforters, in-room safe, desk

Executive Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Premium bedding, down comforters, in-room safe, desk

Classic Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room (With Extra Bed)

Premium bedding, down comforters, in-room safe, desk

Superior Twin Room (With Extra Bed)

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room (2 Adults + 1 Child)

Premium bedding, down comforters, in-room safe, desk

Superior Double Room (2 Adults + 1 Child)

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Single Room

Premium bedding, down comforters, in-room safe, desk

Classic Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

Starhotels Terminus

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1000)
The price is $299
per night
$341 total
includes taxes & fees
May 6 - May 7
Starhotels Terminus

About this property

UNA HOTELS Napoli

4-star Naples hotel, connected to a rail/subway station in Naples City Centre
This smoke-free hotel features a restaurant, a snack bar/deli, and a rooftop terrace. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and concierge services are onsite. Housekeeping is available on request.
UNA HOTELS Napoli offers 89 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include showers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a business center and 3 meeting rooms. This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and coffee/tea in a common area.

UNA HOTELS Napoli is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Vesuvio Roof Restaurant - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 30 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 10 to 30 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Vesuvio Roof Restaurant

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • On the waterfront
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 55 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 to 30 for adults, and EUR 0 to 30 for children
  • Nearby parking fee: EUR 30 per day (492 ft away)
  • Pet fee: EUR 15 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A1SRWAOHTW

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Napoli Una
Hotel Una Napoli
Napoli Hotel Una
Napoli Una Hotel
Una Hotel Napoli
Una Hotel Napoli Naples
Una Napoli
Una Napoli Hotel
Una Napoli Naples
Una Hotel Naples
UNAHOTELS Napoli Hotel Naples
UNAHOTELS Napoli Hotel
UNAHOTELS Napoli Naples

UNA HOTELS Napoli Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1003 reviews
Rating 8 - Good. 276 out of 1003 reviews
Rating 6 - Okay. 98 out of 1003 reviews
Rating 4 - Poor. 20 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

LiTerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent stay. I stayed here one night and should have stayed here the entire time I was in Napoli. Located right across the street from the Metro and Napoli Centrale Station, the trains can get you anywhere in the city and the hotspots outside the city. Great food options around also. Heavy police presence due to being directly across from a major terminal station with tens of thousands of people traveling through per day. My husband and I felt safe walking around with so many other people outside as well.
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good chain hotel.

Very modern, compact, nicely laid out room. Very quiet, view of rooftops, window opens.Good bed/,pillows. Shower roomy enough but not huge. Excellent location for arrival or departure by central Napoli train ( Garibaldi Square ). Use the Metro or buses to see Naples. Train to Vesuvius is 10 minute walk. They will store your bags when checking in for a while. Very friendly chain hotel staff. Stay here for a day to take the stress out of arriving in Naples then find a hotel or Airbnb in a less busy area for your visit.
Stayed 2 nights in Jan 2025

6/10 Okay

Jussara, Hastings

Traveled with partner
Liked: Cleanliness, staff & service
This hotel is super handy for the train station, but is definitely far from 4 “dots” - the decor is all dated, rooms and amenities very basic (didn’t even had a kettle in the rooms), couldn’t adjust the aircon which was set at 24 degrees so had sweltering hot nights. Staff were friendly enough, and rooms were clean. All in all, fine for a nights stay when you’re on the move via train. Other reviews are correct - the surrounding area is very unsavory and didn’t feel all that safe. Old town in a solid 15 minute walk.
Stayed 1 night in Jan 2025

10/10 Excellent

sabra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location to the train station, even though it's on a busy street and piazza, the room is very sound proofed and quiet. Beautiful views of Mt. Vesuvius from our balcony. Just a 5-10 minute walk from historic center. Breakfast was lovely and the staff was all very helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

janet

Stayed 1 night in Jan 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Clean, well-appointed with friendly and attentive staff. Just be aware that it’s close to the train station, and the surrounding area is a bit gritty - though no worse than in many other European cities.
Stayed 2 nights in Dec 2024

10/10 Excellent

Koichi

Stayed 4 nights in Dec 2024

10/10 Excellent

kamalanathan

Stayed 3 nights in Dec 2024

6/10 Okay

Catherine

Traveled with family
Disliked: Property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Handy location for what we wanted to do.
Stayed 3 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una Hotel Napoli Centrale Station

Exceptional hotel for being so close to the Naples. Italy Central Train Station, and very reasonably priced. Only a 10 minute walk was required.
Stayed 1 night in Dec 2024

8/10 Good

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good Location, near Napoli's central train station, clean and friendly staff. The rooms are large enough with all amenities for a morning coffee, but also has a roof terrace with a very good restaurant. A good value for money.
Stayed 1 night in Nov 2024

6/10 Okay

Art

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
My room smelled like cabbage. The floors were not the cleanest. The area around it is transient with a ton of litter. Very busy area being right by the train station. Staff was super friendly!
Stayed 2 nights in Dec 2024

8/10 Good

Elana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly, it's a fine hotel and the location is both a great asset (if it's a short stay) or not (if you want to be "in the middle of Naples"). Great if you are overnighting in Naples as it's in the same piazza as Garibaldi/Napoli Centrale. Water pressure in the shower is fine. Beds are comfortable. Note that in the winter, you have a base level of heat on and can't do that much to change it; if you get cold easily, this is great. The restaurant is okay, but there are better dining options in the city. Front desk service is good. Bar/restaurant service is fine at established mealtimes but spotty outside that.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
Located in an absolutely awful area. Even walking to the hotel was pretty eye opening. Nearly getting run over crossing a pedestrian crossing right outside the entrance. We saw a cockroach in the hallway and it nearly entered our room, even the cleaner didn’t know what to do! The only staff that greeted us with a smile and care was the restaurant staff. The hotel itself is a little outdated as well and doesn’t justify the price. Just needs a little more love and care overall.
Stayed 5 nights in Aug 2024

10/10 Excellent

Annette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of homeless people around the train station
Stayed 3 nights in Nov 2024

10/10 Excellent

Kelley, Strafford

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel itself was nice. Area was a bit sketchy but honestly felt perfectly safe walking a few blocks around the hotel. Loud traffic at nite while trying to sleep. only a a 5 min drive to hotel at 4am with no traffic tho. Recommend for quick layover.
Stayed 1 night in Nov 2024

10/10 Excellent

Fernando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The UNAHOTELS is in a very good location, the personal was very polite, and the service provided was good.
Stayed 3 nights in Nov 2024

6/10 Okay

FEDERICO

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good, but we had a minor issue

The Hotel is nice. One issue we had was that when we reserved the hotel it said that we could get breakfast added for $0, so we expected to get the breakfast included for no charge. When we checked in we were informed that breakfast was not included. I provided feedback through hotels.com explaning that breakfast was advertised at no charge. No one contacted me to rectify the problem and we were charged for breakfast. I mentioned it again to Sergio during check out and explained what they advertise on their website, he said he would look into it. I said I was going to wait at the restaurant. Again no one contacted me or offered to rectify the problem before we left. Overall, though. This was a good stay. The room was clean. The service at the restaurant was very good, but be warned that the place has no vibe (elevator music) and the food is two to three times more expensive than what you can find a block away for comparable quality.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Eliana Hiromi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best customer service

The employees are very nice and helpful. The hotel is clean and have nice rooms. Very close to stores and public transports. From some rooms you can see the Vesuvio. Around the hotel, it's noisy, but the window blocks the majority of it. Not the nicest area, but for a business trip, it was perfect.
Stayed 1 night in Nov 2024

10/10 Excellent

Scott, Powell Butte

Liked: Cleanliness, staff & service, property conditions & facilities
Really great property wonderful bed, great hot water and super staff. And for Americans wonderful air-conditioning
Stayed 2 nights in Oct 2024

4/10 Poor

KELVIN DAVID

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

M

Traveled with partner
Liked: Cleanliness, amenities
Hotel itself is nice and has a warm and inviting atmosphere. Staff are friendly and attentive. As some others have mentioned, the surrounding area is a bit busy and can be sketchy, but we would definitely stay at this hotel again.
Stayed 3 nights in Oct 2024