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Hotel Phoebus Garden & Spa

3.0 star property

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Photo gallery for Hotel Phoebus Garden & Spa

Seasonal outdoor pool, open 10:00 AM to 8:00 PM, sun loungers
Lobby
Seasonal outdoor pool, open 10:00 AM to 8:00 PM, sun loungers
Quadruple Room, Connecting Rooms | Minibar, in-room safe, desk, blackout drapes
View from property

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast available
  • Housekeeping
  • Air conditioning

Explore the area

Map
BP 26/Boulevard De La Planasse, Gruissan, Aude, 11430
  • Plage du Grazel rive gauche - Poste de secours no6
    ‪17 min walk‬
  • Tour Barberousse
    ‪18 min walk‬
  • La Cave De Gruissan
    ‪20 min walk‬
  • Béziers (BZR-Cap d'Agde)
    ‪38 min drive‬

Room options

View all photos for Comfort Double Room

Minibar, in-room safe, desk, blackout drapes

Comfort Double Room

  • 215.00 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege Double Room

Minibar, in-room safe, desk, blackout drapes

Privilege Double Room

  • 215.00 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room, Connecting Rooms

Quadruple Room, Connecting Rooms | Minibar, in-room safe, desk, blackout drapes

Quadruple Room, Connecting Rooms

  • 431 sq ft
  • Sleeps 4
  • 4 Twin Beds

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Front of property

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About this property

Hotel Phoebus Garden & Spa

3-star Gruissan hotel with restaurant
A restaurant, a bar/lounge, and a sauna are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, massage/treatment rooms, and a seasonal outdoor pool.
Hotel Phoebus Garden & Spa offers 50 accommodations with minibars and safes. Rooms open to balconies or patios. Televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages.
In addition to a seasonal outdoor pool, Hotel Phoebus Garden & Spa provides a sauna and a children's pool. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This business-friendly hotel also offers spa services, a terrace, and multilingual staff. Complimentary self parking is available on site.

Hotel Phoebus Garden & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Le Phoebus - Overlooking the pool, this restaurant specializes in French cuisine and serves lunch and dinner.

Languages

Catalan, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 11.90 for adults and EUR 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Le Phoebus

Things to do

  • Children's pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 20
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 11.9 for adults and EUR 7.50 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 20 (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Casino Phoebus
Best Western Casino Phoebus Gruissan
Best Western Hotel Casino Phoebus
Best Western Hotel Casino Phoebus Gruissan
Best Western Gruissan
Gruissan Best Western
Phoebus Garden & Spa Gruissan
Hotel Phoebus Garden & Spa Hotel
Hotel Phoebus Garden & Spa Gruissan
Hotel Phoebus Garden & Spa Hotel Gruissan

Hotel Phoebus Garden & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 109 out of 438 reviews
Rating 8 - Good. 208 out of 438 reviews
Rating 6 - Okay. 85 out of 438 reviews
Rating 4 - Poor. 23 out of 438 reviews
Rating 2 - Terrible. 13 out of 438 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

graeme

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing and poor service
The mattress was comfortable enough but not when it overhangs the divan base by a huge amount such that you could fall off. The staff refused to acknowledge our complaint, dismissing it as normal to put a large double mattress over smaller twin bases. They even implied we had created the problem by moving the bases together ourselves. Terrible customer service! Generally the decor was tired and the room too small despite the Privilege category.
Stayed 1 night in Apr 2023

8/10 Good

Mika

Stayed 2 nights in Aug 2022

2/10 Terrible

olivier

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No air conditioning was working when i checked in the two rooms that they gave me , I had to leave the hotel right away because they did not care I has to Book another place 20 miles away I am asking for a full refund for this hotel, the receptionist was the worst , she did not care at all Please contact me at daubresse.olivier@aol.com
Stayed 1 night in Aug 2022

2/10 Terrible

Michelle

Stayed 1 night in May 2022

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Allen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Own balcony
Really good hotel comfortable double bed shower/bathtub plus your own balcony, didn’t use the swimming pool or restaurant so can’t comment. Good price at £60 for early September still warm 22-28 degrees
Stayed 1 night in Sep 2021

10/10 Excellent

Renato

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

corinne

Liked: Cleanliness, staff & service, room comfort
Business stay
No WiFi in the rooms
Stayed 1 night in Jun 2019

8/10 Good

Judith S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable nights sleep
Stayed 1 night in Apr 2019

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel style, comfortable hotel
Clean and comfortable hotel. Room was an adequate size with a pleasant balcony which had a pretty view over the water. The pool was a good size and clean although slightly on the chilly side. Had limited dealings with staff but everyone was friendly and helpful. The hotel was quiet and we weren't bothered by noise from the the casino. 5 minute walk to the marina and 15 minutes to the old town. Gruissan old town is lovely and the beach wad clean and not too busy.
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

8/10 Good

NUNO

Liked: Cleanliness, staff & service, room comfort
noisy exterior. clean and confort. far away from the beach

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet friendly
Stayed in November 2016. The whole hotel was undergoing a revamp. We had a new style room which was very comfy and looked good! The outside was being painted white rather than faded pink. The garden areas are kept smart. Used the casino once which was nice and modern. Had a cocktail in the bar but wasn't very impressed with what we got for €9 each. Probably better in the summer. Didn't bother with the restaurant as it looked expensive but the car park was always full. The location is perfect. Loads of walks and not far from the town. We took our dog and noticed a few other people did too. Doesn't appear to be a weight limit like most other pet friendly hotels.

4/10 Poor

TKL, England

Liked: Staff & service
Practical hotel, but not particularly pleasant.
Hotel is on the edge of town, at the back of a huge carpark for the casino. It looks rather like an american motel. All the bedroom doors are on the outside of the building. Tiny rooms. Our view was of the next building. Very noisy one night with music from a nearby venue. Pool was freezing (mid august!). Not particularly attractive area around it. On the Saturday morning there was a zumba class by the pool and the music was louder earbleeding loud, ruining the breakfast area peace (and you couldn't see the pool from there) Staff were pleasant. Felt sorry for them working here! We only used the hotel as a base, so didn't have to spend any time there.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was basic but clean. Right next to the casino.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Facilities ok and good breakfast but no particularly interesting things to do in immediate area

6/10 Okay

adrian, Telford

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
disapointed
Air con on a hot day was next to useless, looks a bit run down from outside and small rooms for the price, next to a lake so lots of mosquitos the girl on the reception was brilliant though

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Best nights sleep ever!
Was a little surprised on arrival, as it was more like a motel. No bar or restaurant, but plenty of bars, restaurants very close by at the marina. In fact it was the perfect location, with lots of free parking. Breakfast croissants were delicious. Would definitely stay there again. Plus had the best night's sleep, the bed was soooo comfortable.

4/10 Poor

Maria, Dublin

Disliked: Room comfort
Basic
Okay if you're just passing through. Privilege room was tiny, photos very deceptive. Very basic overall, not a hotel for vacation.

8/10 Good

Donal, Denver

Liked: Cleanliness, property conditions & facilities, room comfort
Nice place for a night
Nice hotel to stay at on the way to Provence. Iris at the front desk was very helpful

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay
Was a lovely room, very clean, had a comfy bed, great bathroom, and we had a nice little deck to sit on.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Get-Away at a location of convenience
Very pleasant location for a rest and some diverse sightseeing. Within minutes of beautiful beaches, interesting villages, historic sites, fine seafood eateries, and casino gaming. Facilities were very clean and the staff was very helpful.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Andy M, Cornwall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guissan was great
Gruissan was great.The Phoebus is a bit tacky next to the Casino with no view from the room but it was clean and comfortable with parking and the location was handy for the town and it was an easy walk almost everywhere.The swimming pool was good for a dip at the end of the day