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Novotel Narbonne Sud

4.0 star property

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Photo gallery for Novotel Narbonne Sud

Seasonal outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Garden
Exterior
Superior Room, 1 Double Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk
Sports facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

Map
130 Rue de L'Hotellerie, Quartier Plaisance, Narbonne, Aude, 11100
  • Golf Santa Rose - Pitch and Putt
    ‪15 min walk‬
  • Les Halles de Narbonne
    ‪3 min drive‬
  • Narbonne Hotel de Ville
    ‪6 min drive‬
  • Béziers (BZR-Cap d'Agde)
    ‪39 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed with Sofa bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed with Sofa bed

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, Multiple Beds

Classic Room, Multiple Beds | Premium bedding, minibar, in-room safe, desk

Classic Room, Multiple Beds

  • 266 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Classic Room, 1 Double Bed with Sofa bed

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Classic Room, 1 Double Bed with Sofa bed

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

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About this property

Novotel Narbonne Sud

4-star Narbonne hotel with restaurant
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a sauna, and 24-hour room service. Housekeeping is available on request.
Novotel Narbonne Sud offers 93 accommodations with minibars and safes. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Novotel Narbonne Sud provides a sauna and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 3680 square feet (342 square meters) include conference space. This family-friendly hotel also offers a library, a terrace, and an arcade/game room. Complimentary uncovered self parking is available on site, along with a car charging station.

Novotel Narbonne Sud is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Restaurant La Journée - This restaurant serves lunch and dinner.
ROOM SERVICE DE 19H A 22H - This restaurant serves dinner only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant La Journée
  • ROOM SERVICE DE 19H A 22H

Things to do

  • Arcade/game room
  • Gym
  • Library
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3,680 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property's electric car charging station is compatible with Tesla vehicles only.

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Outdoor pool
The following facilities are closed on Wednesday and Thursday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.31 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17.50 per person
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 18 to September 30
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Novotel Narbonne
Novotel Narbonne Sud
Novotel Sud Hotel Narbonne
Novotel Narbonne Sud Hotel
Narbonne Novotel
Novotel Narbonne Sud Hotel
Novotel Narbonne Sud Narbonne
Novotel Narbonne Sud Hotel Narbonne

Novotel Narbonne Sud Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 185 out of 341 reviews
Rating 8 - Good. 118 out of 341 reviews
Rating 6 - Okay. 26 out of 341 reviews
Rating 4 - Poor. 8 out of 341 reviews
Rating 2 - Terrible. 4 out of 341 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

joanne

Liked: Staff & service, amenities, property conditions & facilities
Quiet and clean. We had reserved for a few people yet rooms got one set of towels and AC was not working. Not many staff speak English. Overall good.
Stayed 1 night in Nov 2024

10/10 Excellent

jonatan

Stayed 1 night in Oct 2024

8/10 Good

graham

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice small quiet pool area. Restaurant expensive. Expensive uber to city 19euro
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Stayed 4 nights in Aug 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long day of driving, this was THE perfect spot. Staff was amazing - at the counter or wherever they happened to be.
Stayed 1 night in Jul 2024

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Excellent stay, quite, modern and convenient
Stayed 1 night in Jun 2024

10/10 Excellent

Alexander

Stayed 1 night in Oct 2023

10/10 Excellent

Brolin

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

edward

Disliked: Staff & service, property conditions & facilities
Narb
2day stay , nice pool , hotel showing age,dinner very average, breakfast ok , but on last day ,they cleared breakfast buffet before 10:10 when we came down !(10:30 official finish)Very poor breakfast service. Typical edge of town , motorway hotel.Poor customer service.But convenient en route.
Stayed 2 nights in Sep 2023

6/10 Okay

Philip

Stayed 1 night in Jul 2023

10/10 Excellent

Tomer, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place 5 minutes from the city center
Stayed 1 night in May 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

yoram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Andre

Stayed 1 night in Sep 2022

10/10 Excellent

Paul

Stayed 1 night in Jul 2022

8/10 Good

Nelly

Traveled with group
Disliked: Cleanliness
Good road hotel
It was a good road hotel to spend a night. Soap containers empty, did not refill for our check in.
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

LINA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Apr 2022

10/10 Excellent

Ashley

Stayed 1 night in Nov 2021

6/10 Okay

Verified traveler

Liked: Cleanliness
In a good position having easy access to the motorways. Ok for a couple of nights as there were 2 reasonable restaurants nearby plus the Novotel restaurant. Very quiet during the day. Nice swimming pool.
Stayed 3 nights in Sep 2021

10/10 Excellent

J L

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A favourite of mine.
Stayed here a number of times and always very good!
Stayed 1 night in Sep 2021

8/10 Good

MARIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a really decent hotel for an overnight stop. Staff were friendly, room clean and breakfast was good. On-site parking was fab. Would definitely stay again!
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
With the confinement due to COVID, we were able to get diner served in our room. The diner was tasty (get the duck) and plenty for us; cooked in the hotel’s kitchen. Prices are reasonable for a hotel, about 20-25€ per person. Breakfast wasn’t as stellar, but included in the price, and also served in room. Parking is free, if you can find a space. Amenities were the low point. Bed was comfortable but sofa-bed was very hard. Probably okay for kids but not for an adult. Small TV. Bathroom was decent but not mind-blowing. Frankly, we felt a little let down by the room, given this is a 4-star hotel (there is a swimming pool). However, the staff was nice, the food a pleasant surprise, the bed comfortable, and if you are visiting and don’t need a sofa bed, or only for kids, it’s good choice.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable stay
Good hotel slightly expensive for what it offers but overall good. Friendly and helpful staff
Stayed 1 night in Aug 2020