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ANA Crowne Plaza Narita by IHG

4.0 star property

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Photo gallery for ANA Crowne Plaza Narita by IHG

Interior
Indoor pool, sun loungers
Meeting facility
Point of interest
Junior Suite, 2 Double Beds (Airport View) | Premium bedding, down comforters, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Gym

Explore the area

Map
68 Horinouchi Narita Chiba, Narita, Chiba-ken, 261-0022
  • Sakura-no-Yama Hill
    ‪4 min drive‬
  • Naritasan Shinshoji Temple
    ‪7 min drive‬
  • Narita Omotesando
    ‪8 min drive‬
  • Tokyo (NRT-Narita Intl.)
    ‪7 min drive‬

Room options

View all photos for Junior Suite, 2 Double Beds (Airport View)

Junior Suite, 2 Double Beds (Airport View) | Premium bedding, down comforters, in-room safe, desk

Junior Suite, 2 Double Beds (Airport View)

  • 624 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds (Airport View High Floor)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Twin Beds (Airport View High Floor)

  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Forest View)

Suite, 1 Bedroom (Forest View) | Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom (Forest View)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down comforters, in-room safe, desk

Standard Room

  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Accessible

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Accessible

Premium bedding, down comforters, in-room safe, desk

Premium Room, 2 Twin Beds, Accessible

  • 431 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed (Forest View High Floor)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Queen Bed (Forest View High Floor)

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Airport View)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed (Airport View)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Twin Beds

  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Forest View)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Twin Beds (Forest View)

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed (Forest View)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Queen Bed (Forest View)

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds (Forest View High Floor)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Twin Beds (Forest View High Floor)

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds (Forest View)

Junior Suite, 2 Twin Beds (Forest View) | Premium bedding, down comforters, in-room safe, desk

Junior Suite, 2 Twin Beds (Forest View)

  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds

Premium bedding, down comforters, in-room safe, desk

Premium Room, 2 Twin Beds

  • 431 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Airport View)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Twin Beds (Airport View)

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds (Airport View)

Premium bedding, down comforters, in-room safe, desk

Premium Room, 2 Twin Beds (Airport View)

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, Multiple Beds (Forest View)

Junior Suite, Multiple Beds (Forest View) | Premium bedding, down comforters, in-room safe, desk

Junior Suite, Multiple Beds (Forest View)

  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Room (Upgraded)

Premium bedding, down comforters, in-room safe, desk

Standard Room (Upgraded)

  • 312 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

Hotel Nikko Narita

  • Free airport shuttle
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (3520)
The price is $71
per night
$86 total
May 18 - May 19
Hotel Nikko Narita

About this property

ANA Crowne Plaza Narita by IHG

4-star hotel in Horinouchi
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
ANA Crowne Plaza Narita by IHG offers 390 accommodations with safes and slippers. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with hydromassage showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

An outdoor tennis court and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
In addition to a full-service spa, ANA Crowne Plaza Narita by IHG features an outdoor tennis court and an indoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

6 meeting rooms are available. This business-friendly hotel also offers a health club, a sauna, and multilingual staff. A roundtrip airport shuttle is complimentary to guests at scheduled times. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

ANA Crowne Plaza Narita by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
レストランカフェ「セレース」 - Onsite restaurant.
鉄板焼「菜里多」 - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open select days.
スカイダイニング「彩風」 - Onsite cocktail bar. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open select days.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, Italian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 6:30 AM to 10:30 PM at scheduled times
  • Self parking on site (JPY 400 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,000 for adults and JPY 1,500 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • スカイダイニング「彩風」
  • レストランカフェ「セレース」
  • 鉄板焼「菜里多」

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Facials
  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: JPY 6050
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: JPY 6050
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Wednesday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Tuesday and Wednesday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 3000.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1500 for children
  • Self parking fee: JPY 400 per day
  • Early check-in fee: JPY 6050 (subject to availability)
  • Late check-out fee: JPY 6050 (subject to availability)
  • Rollaway bed fee: JPY 3000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ANA Crowne Plaza Narita
ANA Narita Crowne Plaza
Crowne Plaza ANA Narita Hotel
Crowne Plaza ANA Hotel
Crowne Plaza ANA Hotel Narita
Crowne Plaza ANA Narita
Crowne Plaza Narita
Narita ANA Crowne Plaza
Narita Crowne Plaza
Crowne Plaza ANA
ANA Crowne Plaza Narita Hotel

ANA Crowne Plaza Narita by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 559 out of 1009 reviews
Rating 8 - Good. 253 out of 1009 reviews
Rating 6 - Okay. 110 out of 1009 reviews
Rating 4 - Poor. 56 out of 1009 reviews
Rating 2 - Terrible. 31 out of 1009 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly & efficient service. Would definitely stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Margot

Stayed 1 night in Jan 2025

8/10 Good

ru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 2 nights in Jan 2025

8/10 Good

Vikash, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
It was a quite old property and it shows
Stayed 1 night in Jan 2025

8/10 Good

Liliana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property was clean but very dated. It felt like in was thrown back to the 1970’s.
Stayed 1 night in Jan 2025

8/10 Good

Peter

Near the airport
Stayed 1 night in Jan 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in was efficient. Front desk staff was excellent & friendly. Very helpful.
Stayed 1 night in Jan 2025

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at 10:30 PM and wasn't able to get a meal.
Stayed 1 night in Jan 2025

8/10 Good

DONGKYOO

Stayed 1 night in Jan 2025

10/10 Excellent

Carmelita

Amazing service!
Stayed 1 night in Jan 2025

6/10 Okay

German

Traveled with partner
Liked: Staff & service, amenities
It was a depressing stay in such a small room. I wish i had chosen a different hotel. This was a standard room but the room was so small. I felt claustrophobic and depressed. I will probably not stay here again for that reason. Also a bit outdated not the best hotel imho. Felt like i stayed at a motel6 . We did dine in one of the restaurants and that was pretty nice experience.
Stayed 3 nights in Jan 2025

6/10 Okay

Chi, SAINT PETERSBURG

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The staff and service is very good as usual in Japan. However there's no water provided, you have to boil water yourself which I dont wanna do it while staying with a very hyperactive baby and the room is really small. Altho the space is small but the heater is not working well, there are 2 twin beds in my room and the heater can only warm up the bed nearby it. The worst thing is the mattress and the mattress pad under the bed sheet is dirty with many yellow and black stain 😩😩😩 I can't sleep comfortably after seeing that thing, plus the temperature make me only can sleep 2 hours during the stay. There's a mini mart in the lobby which I found many cool and delicious food, which helps me survive during the long layover in this hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was spectacular
Stayed 1 night in Jan 2025

8/10 Good

Po Chu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

David

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
In Serious need up of update.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
First time in Japan for me and my family. It was an all round great experience with the hotel. They made the trip so easy and convenient! Arigato!
Stayed 5 nights in Dec 2024

10/10 Excellent

Jim and Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Heather, Kapaa

Liked: Amenities, property conditions & facilities
Clean, quiet, convenient and comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Nora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff esp gentlemen who helped us with our bags initially - so friendly!
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Patrick

Traveled with family
Liked: Staff & service, property conditions & facilities
Great hotel for the price. Great staff, nice rooms and nice breakfast buffet.
Stayed 1 night in Jan 2025

6/10 Okay

Miho

Liked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Kimmerly

Stayed 1 night in Jan 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to the train station and shuttle bus to the airport every hour.
Stayed 14 nights in Dec 2024