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Hotel Nikko Narita

4.0 star property

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Photo gallery for Hotel Nikko Narita

Experience the unique architecture of this hotel, featuring spacious balconies and large windows.
Relax by the pool surrounded by lush greenery and lounge under the shade of an umbrella.
Relax in the central seating area with a round sofa and small table.
Relax in a serene outdoor seating area surrounded by lush greenery and a modern building with a grid of windows.
Enjoy a peaceful stay in this serene room with two single beds, a flat-screen TV, and a desk for work or relaxation.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available

Explore the area

Map
500 Tokko, Narita, Chiba-ken, 286-0106
  • Sakura-no-Yama Hill
    ‪3 min drive‬
  • Narita Omotesando
    ‪7 min drive‬
  • Naritasan Shinshoji Temple
    ‪7 min drive‬
  • Tokyo (NRT-Narita Intl.)
    ‪4 min drive‬

Room options

View all photos for Style Twin Room, Non Smoking (Main Bldg)

1 bedroom, desk, blackout drapes, soundproofing

Style Twin Room, Non Smoking (Main Bldg)

  • 280 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for (Main) Style Single Room, Non-Smoking

1 bedroom, desk, blackout drapes, soundproofing

(Main) Style Single Room, Non-Smoking

8.8 out of 10
Excellent
(126 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for (Main) Style Single (Airweave matress) Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

(Main) Style Single (Airweave matress) Non Smoking

8.0 out of 10
Very good
(1 review)
  • 172 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Style Triple Room, Non Smoking (Main Bldg)

Style Triple Room, Non Smoking (Main Bldg) | 1 bedroom, desk, blackout drapes, soundproofing

Style Triple Room, Non Smoking (Main Bldg)

9.6 out of 10
Exceptional
(4 reviews)
  • 366 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for (Main) Comfort Family Room, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

(Main) Comfort Family Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 560 sq ft
  • Sleeps 4
  • 4 Double Beds

View all photos for (Main) Connecting Single Rooms, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

(Main) Connecting Single Rooms, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for (Main) Comfort Single Room, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

(Main) Comfort Single Room, Non Smoking

8.6 out of 10
Excellent
(32 reviews)
  • 183 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Style Twin Room, with Sofa bed, Non Smoking (Main Bldg)

1 bedroom, desk, blackout drapes, soundproofing

Style Twin Room, with Sofa bed, Non Smoking (Main Bldg)

9.0 out of 10
Wonderful
(12 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for (Main) Comfort Triple Room, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

(Main) Comfort Triple Room, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • 366.0 sq ft
  • Sleeps 3
  • 3 Double Beds

View all photos for (Main) Comfort Twin Room, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

(Main) Comfort Twin Room, Non Smoking

9.2 out of 10
Wonderful
(31 reviews)
  • 279 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for (Annex) Junior Suite Twin Room, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

(Annex) Junior Suite Twin Room, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 710 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Business Style Queen Room, Non Smoking (Main Bldg)

Business Style Queen Room, Non Smoking (Main Bldg) | 1 bedroom, desk, blackout drapes, soundproofing

Business Style Queen Room, Non Smoking (Main Bldg)

8.6 out of 10
Excellent
(14 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for (Main) Standard Family Room, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

(Main) Standard Family Room, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 355 sq ft
  • Sleeps 6
  • 4 Twin Futons

View all photos for (Annex) Executive Triple Room, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

(Annex) Executive Triple Room, Non Smoking

9.2 out of 10
Wonderful
(25 reviews)
  • 355 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Japanese Style Family Room (J-Style)-Main Building, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

Japanese Style Family Room (J-Style)-Main Building, Non Smoking

  • 355 sq ft
  • Sleeps 6
  • 4 Twin Futons

View all photos for (Annex) Superior Twin Room, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

(Annex) Superior Twin Room, Non Smoking

9.2 out of 10
Wonderful
(80 reviews)
  • 355 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for (Annex) Superior Double Room, Queen Bed, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

(Annex) Superior Double Room, Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(38 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for (Annex) Superior Twin Room with Extra Bed, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

(Annex) Superior Twin Room with Extra Bed, Non Smoking

8.8 out of 10
Excellent
(31 reviews)
  • 355 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for (Annex) Executive Twin Room, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

(Annex) Executive Twin Room, Non Smoking

9.4 out of 10
Exceptional
(45 reviews)
  • 355 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for (Annex) Executive Double Room, Queen Bed, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

(Annex) Executive Double Room, Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(26 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Japanese Style Family Room-Main Building, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

Japanese Style Family Room-Main Building, Non Smoking

9.0 out of 10
Wonderful
(28 reviews)
  • 355 sq ft
  • Sleeps 6
  • 4 Twin Futons

View all photos for (Main) Standard Twin with Extra Bed, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

(Main) Standard Twin with Extra Bed, Non Smoking

  • 279 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for (Main) Comfort Double Room, 1 King Bed, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

(Main) Comfort Double Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(50 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for (Main) Standard Single Room, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

(Main) Standard Single Room, Non Smoking

9.4 out of 10
Exceptional
(27 reviews)
  • 172.2 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for (Main) J-style Family Room, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

(Main) J-style Family Room, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 355 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for (Main) Standard Twin Room, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

(Main) Standard Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Annex Superior Twin Room

1 bedroom, desk, blackout drapes, soundproofing

Annex Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Building Comfort Triple Room

1 bedroom, desk, blackout drapes, soundproofing

Main Building Comfort Triple Room

  • Sleeps 3
  • 3 Double Beds

View all photos for Main Building Comfort Family Room

1 bedroom, desk, blackout drapes, soundproofing

Main Building Comfort Family Room

  • Sleeps 4
  • 4 Double Beds

View all photos for Main Building Style Single Room With Airweave Mattress Pad

1 bedroom, desk, blackout drapes, soundproofing

Main Building Style Single Room With Airweave Mattress Pad

  • Sleeps 1
  • 1 Twin Bed

View all photos for Main Building Standard Twin Room

1 bedroom, desk, blackout drapes, soundproofing

Main Building Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Building Standard Twin With Extra Bed

1 bedroom, desk, blackout drapes, soundproofing

Main Building Standard Twin With Extra Bed

  • Sleeps 3

View all photos for Main Building Standard Single Room

1 bedroom, desk, blackout drapes, soundproofing

Main Building Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Main Building Comfort King Room

1 bedroom, desk, blackout drapes, soundproofing

Main Building Comfort King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Annex Executive Twin Room

1 bedroom, desk, blackout drapes, soundproofing

Annex Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Annex Superior Twin Room With Extra Bed

1 bedroom, desk, blackout drapes, soundproofing

Annex Superior Twin Room With Extra Bed

  • Sleeps 3

View all photos for Annex Executive Queen Room

1 bedroom, desk, blackout drapes, soundproofing

Annex Executive Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Main Building Japanese Style Family Room

1 bedroom, desk, blackout drapes, soundproofing

Main Building Japanese Style Family Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 4 Twin Futons

View all photos for Annex Jr.Suite Twin Room

1 bedroom, desk, blackout drapes, soundproofing

Annex Jr.Suite Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Building Style Connect Room

1 bedroom, desk, blackout drapes, soundproofing

Main Building Style Connect Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Building Comfort Single Room

1 bedroom, desk, blackout drapes, soundproofing

Main Building Comfort Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Annex Superior Queen Room

1 bedroom, desk, blackout drapes, soundproofing

Annex Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Annex Executive Triple Room

1 bedroom, desk, blackout drapes, soundproofing

Annex Executive Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Main Building Comfort Twin Room

1 bedroom, desk, blackout drapes, soundproofing

Main Building Comfort Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Building Style Single Room

1 bedroom, desk, blackout drapes, soundproofing

Main Building Style Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Main Building Business Style Queen Room

1 bedroom, desk, blackout drapes, soundproofing

Main Building Business Style Queen Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Main Building Style Twin With Sofa Bed

1 bedroom, desk, blackout drapes, soundproofing

Main Building Style Twin With Sofa Bed

  • Sleeps 3
  • 2 Double Beds

View all photos for Main Building Style Twin Room

1 bedroom, desk, blackout drapes, soundproofing

Main Building Style Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Main Building Style Triple Room

1 bedroom, desk, blackout drapes, soundproofing

Main Building Style Triple Room

  • Sleeps 3
  • 3 Double Beds

Similar properties

Enjoy a view of the airport and surrounding landscape from the large window in this room, which also features a dining area and a large TV.

Narita Tobu Hotel Airport

  • Pool
  • Hot Tub
  • Free airport shuttle
  • Free WiFi
4.4 out of 5, Excellent, (5662)
$81 nightly
The price is $81 total
All taxes and fees included in total
Narita Tobu Hotel Airport

About this property

Hotel Nikko Narita

4-star hotel in Torika
Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas, a free airport shuttle, and free train station pick-up are also provided. Additionally, a seasonal outdoor pool, a business center, and a meeting room are onsite.
Hotel Nikko Narita offers 685 air-conditioned accommodations with slippers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and toothbrushes and toothpaste. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and a meeting room.

Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and multilingual staff. A roundtrip airport shuttle at scheduled times, a train station pick-up service, and a train station drop-off service are complimentary for guests. Onsite parking is available (surcharge), along with a car charging station.

Hotel Nikko Narita has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 5:30 AM and 10:00 AM.
Children aged 5 and younger eat free breakfast.
Hotel Nikko Narita has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 5:00 AM to midnight at scheduled times
  • Area shuttle (surcharge)
  • Free train station pick-up and drop-off shuttle
  • Shopping center shuttle (surcharge)
  • Self parking on site (JPY 500 per day)

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:00 AM for a fee: JPY 2,900 for adults and JPY 1,450 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 11 floors
  • Banquet hall
  • Built in 1978
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from March 13 2025 to June 30 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2900 for adults and JPY 1450 for children
  • Self parking fee: JPY 500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)

We should mention

The seasonal pool will be open from July 01 to August 31
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Nikko Narita
Narita Hotel Nikko
Nikko Narita
Hotel Nikko Narita Hotel
Hotel Nikko Narita Narita
Hotel Nikko Narita Hotel Narita

Hotel Nikko Narita Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2675 out of 3814 reviews
Rating 8 - Good. 819 out of 3814 reviews
Rating 6 - Okay. 231 out of 3814 reviews
Rating 4 - Poor. 53 out of 3814 reviews
Rating 2 - Terrible. 36 out of 3814 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

alison

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the Nikki Narita Hotel. Easy check in and the room was very spacious. There a number of dining options. There is also a great lounge on the 11th floor and a drug store open 24 hours. We would recommend this hotel to anyone.
Stayed 1 night in Apr 2025

10/10 Excellent

Chrissie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean and good. The pillows could be better.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael, coarsegold

Stayed 1 night in Apr 2025

10/10 Excellent

Donterio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stay a night due to exhaustion before needed to take a train to shibuya. The staff were very nice and helpful.. food is meh but I’m American so it’s an adjustment but very fresh and quality food. Rooms are Japanese standards so small but comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great breakfast buffet. This was a cute little stay. A little hazardous for small children as the step in the room is a small circular stone, to reach the elevated floor. An easy headbutt hazard for a small child as it is polished. The room is tiny for the price but the breakfast buffet was excellent.
Stayed 1 night in Apr 2025

6/10 Okay

Sherri

Traveled with family
Liked: Cleanliness, staff & service, amenities
Well.. what can I say other than disappointed. Our room, executive triple room was in the annex building. Don’t get a room in this part of the hotel. The rooms are old and need a lot of upgrades. For example, the water came out brown from the bath tub facet. My daughter took a picture. We were shocked. Of course we called downstairs. We were told to let it run and it will go clear after a while. Obviously they have had many phone calls about this problem. The manager said that it was well water. Nope.. it’s something to do with the old pipes. Secondly, the air conditioner didn’t work. They did have a small portable air conditioner but it did nothing. The room was quite hot for our sleep. Our daughter and her husband were on a different floor. They had a ton of problems. Black mold on the shower curtains and the ceiling fan. There was also smoking in other hotel rooms on that floor. After she complained about the black mold and showed them pictures, they apologized and moved her and her husband to another room. She said it was much better. That was awesome. The breakfast buffet was good and we paid for a day room. The day room was in the opposite side of the hotel. It was renovated at it was better. The hotel manager was very polite and helpful. Lots of staff speak English, some better than others, so that is helpful. There are a ton of hotels around the airport, look first before booking here. The brown water is enough to make me look at other hotels.
Stayed 1 night in Apr 2025

8/10 Good

Mareear, Billings

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Waifan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient shuttle bus
Stayed 1 night in Apr 2025

10/10 Excellent

Hiram

Stayed 1 night in Apr 2025

10/10 Excellent

ERIC

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the japanese family room and loved it.. Thank you Hotel Nikko
Stayed 2 nights in Apr 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service
Helpful transfers to the Airport
Stayed 2 nights in Apr 2025

8/10 Good

Albert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for what it was. Near Narita. Has dining options
Stayed 1 night in Apr 2025

8/10 Good

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic place to stay.

This was a fantastic place to stay after travelling for nearly 24 hours. The shuttle is very easy to use and recognize, the staff are super helpful and welcoming and everything you need is on site. I was warmly greeted on arrival with staff who communicate in some English, enough for me to figure out what they are saying. Lawson's is brilliant for snacks or souvenirs, there is also a wonderful gift shop. I ate at 'Serena' and the coffee shop on the first floor. Food was delicious in both places. If you go up to the 11th floor there is a great place to sit and watch the planes come and go. For it's proximity to the airport, you would hear the occasional plane but that didn't worry me. If I ever come back to Japan, I will stay here again. I will recommend it to anyone who travels here too.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded expectations. Staff was incredibly helpful and welcoming.
Stayed 1 night in Apr 2025

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe, and convenient. Staff was extremely helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Harvey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and property was as advertised.
Stayed 1 night in Apr 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

debbie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

HEIDI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and the hotel itself has everything you need from a 24 hr convent store to a restaurant and cafe. Totally cute and traditional, staff was super nice and amenities were great.
Stayed 1 night in Apr 2025

6/10 Okay

Chun

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, room comfort
AC is not working well
Stayed 1 night in Apr 2025

4/10 Poor

Buffy

Traveled with partner
The rooms are very small and old. Not like the picture at all. Room for bed only. The air system is old but you can also open the window. Allows for fresh air but very loud. I would try another property if I needed to stay overnight at the airport again.
Stayed 1 night in Apr 2025

8/10 Good

Alan

Liked: Cleanliness, amenities
Free bus to the airport made the stay easy. Rooms and certain parts of the hotel are now a showing its age. But excellent breakfast and lovely small garden.
Stayed 1 night in Apr 2025

4/10 Poor

dongcheol, aurora

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025