ART HOTEL NARITA

3.0 star property

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Public bath
2 restaurants, breakfast, lunch served; local and international cuisine
2 restaurants, breakfast, lunch served; local and international cuisine
Lobby
Property amenity

Popular amenities

  • Parking available
  • Gym

Explore the area

Map
Kosuge 700, Narita, Chiba, 286-0127
  • Sakura-no-Yama Hill
    ‪4 min drive‬
  • Narita Omotesando
    ‪5 min drive‬
  • Naritasan Shinshoji Temple
    ‪5 min drive‬
  • Tokyo (NRT-Narita Intl.)
    ‪6 min drive‬

Room options

Comfort Double (Non-smoking)

8.0 out of 10
Very good
(8 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

Superior Semi Double (Non-smoking)

8.6 out of 10
Excellent
(8 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

Comfort Twin+Extra Bed (Non-smoking)

7.2 out of 10
Good
(7 reviews)
  • 269 sq ft
  • Sleeps 5
  • 3 Large Twin Beds

Deluxe Twin+2Extra Beds(Non-smoking)

8.6 out of 10
Excellent
(4 reviews)
  • 409 sq ft
  • Sleeps 6
  • 4 Large Twin Beds

Garden Twin (Non-smoking)

  • 280 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Family Room+Extra Bed(Non-Smoking)

  • 341 sq ft
  • Sleeps 7
  • 1 Queen Bed and 3 Large Twin Beds

Deluxe Twin+Extra Bed(Non-smoking)

  • 409 sq ft
  • Sleeps 5
  • 4 Large Twin Beds

Deluxe Twin (Non-smoking)

9.2 out of 10
Wonderful
(5 reviews)
  • 409 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

No cleaning service Family Room(Non-Smoking)

  • Sleeps 6
  • 1 Queen Bed and 2 Large Twin Beds

No cleaning service Universal Room(Non-Smoking)

  • Sleeps 4
  • 2 Large Twin Beds

No cleaning service Family Room+Extra Bed(Non-Smoking)

  • Sleeps 7
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Murphy Bed

Room Selected at Check-In - Late Check-In 18PM - Non-Smoking

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

Deluxe Double (Non-smoking)

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • Sleeps 3
  • 1 Double Bed

Garden Twin+Extra Bed(Non-smoking)

8.0 out of 10
Very good
(8 reviews)
  • 280 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed

Suite(Non-Smoking)

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Superior Semi Double+Extra Bed (Non-smoking)

8.8 out of 10
Excellent
(18 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

Deluxe Suite(Non-Smoking)

9.0 out of 10
Wonderful
(2 reviews)
  • 797 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

No cleaning service Superior Semi Double (Non-smoking)

  • Sleeps 2
  • 1 Large Twin Bed

No cleaning service Suite(Non-Smoking)

  • Sleeps 4
  • 2 Large Twin Beds

No cleaning service Superior Double (Non-smoking)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed

Standard DoubleB (Non-smoking)

7.4 out of 10
Good
(20 reviews)
  • Sleeps 3
  • 1 Double Bed

No cleaning service Standard DoubleA (Non-smoking)

  • Sleeps 3
  • 1 Double Bed

Deluxe Triple (Non-smoking)

8.4 out of 10
Very good
(6 reviews)
  • 431 sq ft
  • Sleeps 6
  • 3 Large Twin Beds

No cleaning service Comfort Double (Non-smoking)

  • Sleeps 3
  • 1 Double Bed

No cleaning service Comfort Twin (Non-smoking)

  • Sleeps 4
  • 2 Large Twin Beds

No cleaning service Comfort Twin+Extra Bed (Non-smoking)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed

No cleaning service Deluxe Twin+Extra Bed(Non-smoking)

  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed

No cleaning service Deluxe Twin (Non-smoking)

  • Sleeps 4
  • 2 Large Twin Beds

No cleaning service Deluxe Twin+2Extra Beds(Non-smoking)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Murphy Beds

No cleaning service Deluxe Triple (Non-smoking)

  • Sleeps 6
  • 3 Large Twin Beds

No cleaning service Standard DoubleB (Non-smoking)

  • Sleeps 3
  • 1 Double Bed

No cleaning service Deluxe Suite(Non-Smoking)

  • Sleeps 4
  • 2 Large Twin Beds

No cleaning service Standard Twin (Non-smoking)

  • Sleeps 4
  • 2 Large Twin Beds

No cleaning service Deluxe Double (Non-smoking)

  • Sleeps 3
  • 1 Double Bed

Comfort Twin (Non-smoking)

7.8 out of 10
Good
(18 reviews)
  • Sleeps 4
  • 2 Large Twin Beds

Standard DoubleA (Non-smoking)

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Twin (Non-smoking)

7.6 out of 10
Good
(5 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

No cleaning service Superior Semi Double+Extra Bed (Non-smoking)

  • Sleeps 3
  • 1 Large Twin Bed and 1 Twin Murphy Bed

No cleaning service Garden Double (Non-smoking)

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

Superior Double (Non-smoking)

8.4 out of 10
Very good
(14 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

No cleaning service Garden Twin (Non-smoking)

  • 280 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Family Room(Non-Smoking)

8.0 out of 10
Very good
(1 review)
  • 341 sq ft
  • Sleeps 6
  • 1 Queen Bed and 2 Large Twin Beds

No cleaning service Garden Twin+Extra Bed(Non-smoking)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed

Garden Double (Non-smoking)

7.0 out of 10
Good
(7 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

Universal Room(Non-Smoking)

  • 269 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Deluxe Single - Non-Smoking

  • Sleeps 1

Standard Single - Non-Smoking

  • Sleeps 1

Economy Twin - Non-Smoking

  • Sleeps 1

Standard Triple - Non-Smoking

  • Sleeps 3

Standard Single - Non-Smoking

  • Sleeps 1

Deluxe Triple - Non-Smoking

  • Sleeps 3

Economy Triple - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Deluxe Twin - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Economy Twin - Non-Smoking

  • Sleeps 2

Deluxe 4Beds - Non-Smoking

  • Sleeps 4

Standard Twin - Non-Smoking

  • Sleeps 1

Double - Non-Smoking

  • Sleeps 1

Twin - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Deluxe Triple - Non-Smoking

  • Sleeps 3

Twin - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 1

Triple - Non-Smoking

  • Sleeps 3

Superior Twin - Non-Smoking

  • Sleeps 1

Standard Single - Non-Smoking

  • Sleeps 1

Double - Non-Smoking

  • Sleeps 2

Standard Single - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 1

Standard Twin - Non-Smoking

  • Sleeps 2

Deluxe Twin+2Extra Beds(Non-smoking)

  • Sleeps 4
  • 2 Twin Beds

Deluxe Double (Non-smoking)

  • Sleeps 2
  • 1 Double Bed

Superior Semi-Double Room With Extra Bed-Non-Smoking

  • Sleeps 3
  • 1 Double Bed

Suite(Non-Smoking)

  • Sleeps 2
  • 2 Twin Beds

Superior Double (Non-smoking)

  • Sleeps 2
  • 1 Double Bed

Comfort Double (Non-smoking)

  • Sleeps 2
  • 1 Double Bed

Deluxe Twin (Non-smoking)

  • Sleeps 2
  • 2 Twin Beds

Garden Wing Twin (Non-smoking)

  • Sleeps 2
  • 2 Twin Beds

Universal Room(Non-Smoking)

  • Sleeps 2
  • 2 Twin Beds

Family Room+Extra Bed(Non-Smoking)

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Garden Wing Twin+Extra Bed(Non-smoking)

  • Sleeps 3
  • 2 Twin Beds

Family Room(Non-smoking)

  • Sleeps 3
  • 2 Twin Beds and 1 Queen Bed

Deluxe Suite(Non-Smoking)

  • Sleeps 2
  • 2 Twin Beds

Comfort Twin (Non-smoking)

  • Sleeps 2
  • 2 Twin Beds

Standard Double A (Non-smoking)

  • Sleeps 2
  • 1 Double Bed

Standard Twin (Non-smoking)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

Comfort Twin+Extra Bed (Non-smoking)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • BG_TMP_NAME_1

Deluxe Triple (Non-smoking)

  • Sleeps 3
  • 3 Twin Beds

Garden Wing Double (Non-smoking)

  • Sleeps 2
  • 1 Double Bed

Superior Semi Double (Non-smoking)

  • Sleeps 3
  • 1 Double Bed

Standard Double B (Non-smoking)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin+Extra Bed(Non-smoking)

  • Sleeps 4
  • BG_TMP_NAME_1

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About this property

ART HOTEL NARITA

3-star hotel in Kosuge
This hotel features 2 restaurants, a full-service spa, and a fitness center. Free WiFi in public areas, a free airport shuttle, and free train station pick-up are also provided. Other amenities include self parking, a microwave in a common area, and conference space. Housekeeping is available on request.
ART HOTEL NARITA offers 489 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Televisions come with premium digital channels.

Bathrooms include shower/tub combinations and toilets with an electronic bidet. This Narita hotel provides complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with hot springs/mineral springs and a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from noon to 11:00 PM. There are 2 indoor hot springs and 2 outdoor hot springs open between noon and 11:00 PM. The temperature in the hot springs is set to 108°F.

Dining is available at one of the hotel's 2 restaurants. The property also offers a grocery/convenience store. A computer station is located on site and wireless Internet access is complimentary. In addition to a full-service spa, ART HOTEL NARITA features hot springs and a fitness center. Event facilities measuring 8611 square feet (800 square meters) include conference space. A roundtrip airport shuttle at scheduled times, a train station pick-up service, and a train station drop-off service are complimentary for guests. This hot springs hotel also offers a vending machine, multilingual staff, and a garden. Onsite parking is available (surcharge), along with a car charging station.

ART HOTEL NARITA has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Soh - This restaurant serves lunch and dinner.
NARITA BOLD KITCHEN - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM at scheduled times
  • Free train station pick-up and drop-off shuttle from 7:00 AM to 11:00 PM
  • Train station shuttle at scheduled times
  • Self parking on site (JPY 300 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,600 for adults and JPY 1,210 for children
  • 2 restaurants

Restaurants on site

  • NARITA BOLD KITCHEN
  • Soh

Things to do

  • 4 indoor/outdoor hot springs
  • Full-service spa
  • Gym

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8,611 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 4 indoor/outdoor hot springs
  • Hot springs open from noon - 11:00 PM
  • Hot springs water temperature - 108 ºF
  • Public bath open from noon - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
A scheduled power outage will take place October 8-9, 2025, from 1-5 AM on both days. All facilities that use power, including elevators will not be available during this time.
Check-in and check-out times vary according to the room booked. Rooms titled Late Check-in and Early Check-out allow for check-in at 9 PM and check-out at 6 AM. For other room types, check-in starts at 3 PM and check-out is 11 AM.
For the comfort of guests using the public bath, this property does not permit children who wear diapers to use the facilities at any time.
Shuttle buses to/from Narita International Airport (NRT) and JR Narita train station have occupancy limits. Guests may have to wait 30 minutes to an hour to board when buses are full. Groups of 10 or more people cannot be accommodated on the same bus.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
  • Spa fee: JPY 700 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2600 for adults and JPY 1210 for children
  • Self parking fee: JPY 300.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy, plus a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a facility fee to access the spa area, equipped with indoor and outdoor mineral springs. The fee is charged per person, per use.

We should mention

Hot springs access available from noon to 11:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Narita View
Narita View
Narita View Hotel

ART HOTEL NARITA Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 666 out of 1528 reviews
Rating 8 - Good. 397 out of 1528 reviews
Rating 6 - Okay. 249 out of 1528 reviews
Rating 4 - Poor. 126 out of 1528 reviews
Rating 2 - Terrible. 90 out of 1528 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tiehj

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay, Great Staff!

Perfect spot with a convenient airport shuttle and reasonably priced, too! Family Mart store right inside the hotel and an excellent restaurant,too! Loved the onsen and its outdoor pool!
Stayed 1 night in Apr 2025

10/10 Excellent

Arwin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay. Thank you!
Stayed 1 night in Apr 2025

8/10 Good

Ma Aizhiel Joy

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff were excellent my only problem was the room. We were put on the garden wing, which was very old and run down. Otherwise, it was a good hotel, they also had family mart which I loved!
Stayed 1 night in Apr 2025

10/10 Excellent

Naomi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay for family of 3 before early flight out of narita airport . Convenient shuttle pick up and drop off . Buffet dinner was good , lots of variety , not super great but decent .we also had dinner 30 min before closing so I’m not the best to comment on it but I did get full and their hot tea selection was amazing with quality tea ! I had like 4 cups . The onsen was lovely at 700 yen per person. NO TATTOO allowed in onsen they have a huge sign . There is a Japanese style shower and tub inside the room . Spacious room but no water available . There is an ice machine you can melt ice for tea/coffee or go down to the lobby that’s connected to 24/7 Lawson ! It’s about 20-30 min into Town and 20 min to the airport . Free commute makes it easy to visit the town and return . Free commute to airport as well with plenty of departing times. Would stay again . Narita airport wasn’t as congested as other airports but still arrive 3 hours before your flight ! Korean airline was very comfortable to return from Japan to LAX .
Stayed 1 night in Apr 2025

10/10 Excellent

Lilibeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First off shuttle scheduledz to aeon mall and all airports and bus around area. Very very convenient. Next the staff, they are great! No more to be said as all are welcoming and accommodating. Next is the Hot Spring they offer to paying guest , a wonderful experience. You only see this in movies ! :) Restaurant, they have 2 in the hotel a buffet and a Japanese /chinese cuisine. Lastly, the have kikono in the room making my stay so authentic for me…love love love.
Stayed 3 nights in Apr 2025

10/10 Excellent

hisako

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 5 nights in Apr 2025

10/10 Excellent

Russ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Free shuttle. The buffet breakfast was very good. 15 minutes from the airport
Stayed 1 night in Apr 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to visit onsen and buffet is delicious
Stayed 2 nights in Apr 2025

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Narita Airport.
Stayed 3 nights in Apr 2025

6/10 Okay

Joyanne

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our A
Stayed 1 night in Apr 2025

6/10 Okay

Whitney

Traveled with family
Liked: Cleanliness, staff & service
Nice property that’s close to the airport. Unfortunately the beds feel like rocks. Had the most Restless sleep of my life. Wouldn’t book againzz
Stayed 1 night in Apr 2025

10/10 Excellent

Diane

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the airport with free shuttle. Very polite, friendly and helpful staff. Rooms are quite small and interior has 80s vibe but all very good condition and functional. Loved the shower with gentle yet strong pressure and high quality toiletries. Great value for money! Convenience store and onsen in the hotel. Definitely recommend
Stayed 1 night in Apr 2025

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the second time i stayed here and i enjoy the service and the facilities, The staff was super nice and kind
Stayed 2 nights in Apr 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Naresh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing more to add.
Stayed 1 night in Apr 2025

8/10 Good

Addison

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foreigner friendly
Stayed 2 nights in Apr 2025

6/10 Okay

Paris

Stayed 2 nights in Apr 2025

6/10 Okay

Paris

Traveled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Lisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Large room but in garden wing very old dirty and dated - needs total refurb Food was good!
Stayed 1 night in Apr 2025

10/10 Excellent

dennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional service, great value for your money

We stayed for 5 nights I actually found this Hotel by accident as other hotels were either sold out or overpriced for this time period in tokyo. Yes, it is a bit far from tokyo (about 1 hour) but the hotel offers free shuttle to/from the airport,Aeon Mall, and Narita train station. An exceptional value in my opinion. If you don't mind riding the regular commuter train, I discovered Keisei railways has a one way trip into Tokyo for under Y1000. What sets this hotel apart from the rest is the exceptional customer service that they offer. Numerous special requests were honored, beyond my expectations. I will definitely stay here again !!!
Stayed 5 nights in Apr 2025

8/10 Good

Mary

Traveled with group
Liked: Cleanliness, amenities
Shuttles to and from NRT is good to have, makes it very convenient. Family Mart in the hotel is also convenient to spend your last yens. Staff very polite obviously, not unfriendly nor friendly. Just polite. Disappointed I could not use Onsen because it is not tattoo friendly. Room in Garden Wing is old and could see the wear and tear on the hallway walls. Pictures of rooms must be the ones in a newer section of the hotel. Only the Chinese-Japanese restaurant was open when I arrived past 21h00. Food was ok, but a bit pricey. If booking with Expedia, messages to property do not get responded to in a timely matter. Surprised I could open the window in my room, unlike most hotels. All in all, convenient and inexpensive for a 1 night stay close to the airport.
Stayed 1 night in Apr 2025

10/10 Excellent

Setsuko

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025