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The Hedistar Hotel Narita

3.5 star property

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Photo gallery for The Hedistar Hotel Narita

Property entrance
Lobby sitting area
Deluxe Twin Room, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi
Property amenity
Daily buffet breakfast (JPY 1400 per person)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Free WiFi
  • Air conditioning
  • Laundry
$33
Sep 23 - Sep 24

Explore the area

View in a map
168-1 Azuma-cho, Narita, Chiba-ken, 286-0025
  • Naritasan Park
    ‪8 min walk‬
  • Narita Omotesando
    ‪9 min walk‬
  • Naritasan Shinshoji Temple
    ‪9 min walk‬
  • Tokyo (NRT-Narita Intl.)
    ‪10 min drive‬

Room options

View all photos for Compact Twin Room, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Compact Twin Room, Non Smoking

8.0 out of 10
Very good
(60 reviews)
  • 161 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room, Non Smoking

Single Room, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi

Single Room, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Compact Twin Room, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Compact Twin Room, Smoking

7.0 out of 10
Good
(7 reviews)
  • 161 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room, Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room, Non Smoking

8.4 out of 10
Very good
(19 reviews)
  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room with Sofa Bed, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room with Sofa Bed, Non Smoking

  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Twin Room with Sofa Bed, Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin Room with Sofa Bed, Smoking

  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room, Non Smoking

Family Room, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi

Family Room, Non Smoking

  • 409 sq ft
  • Sleeps 6
  • 4 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi

Deluxe Twin Room, Non Smoking

  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Moderate Twin Room, Non Smoking

Moderate Twin Room, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi

Moderate Twin Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Compact Twin Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Compact Twin Smoking

  • Sleeps 2

View all photos for Single Room Non-Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Single Room Non-Smoking

  • Sleeps 1

View all photos for Moderate Twin Non-Smoking

Interior

Moderate Twin Non-Smoking

  • Sleeps 3

View all photos for Compact Twin Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Compact Twin Non Smoking

  • Sleeps 2

View all photos for Twin＋sofa Bed Non-smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin＋sofa Bed Non-smoking

  • Sleeps 3

View all photos for Family Room Non-Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Family Room Non-Smoking

  • Sleeps 6

View all photos for Twin＋Sofa bed Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Twin＋Sofa bed Smoking

  • Sleeps 3

Deluxe Forth Non-Smoking

  • Sleeps 4

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About this property

The Hedistar Hotel Narita

3.5-star hotel in Azumamachi
This hotel features a restaurant, laundry facilities, and a computer station. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include multilingual staff assistance and a vending machine.
The Hedistar Hotel Narita offers 261 accommodations with complimentary newspapers and bathrobes. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries.

This Narita hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The hotel offers a restaurant. A computer station is located on site and wired and wireless Internet access is complimentary. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers a vending machine, multilingual staff, and laundry facilities.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 8:30 AM.
SERRAGI - This restaurant specializes in Japanese cuisine and serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Free roundtrip airport shuttle from 3:00 PM to 9:00 PM at scheduled times and on request

Food and drink

  • Daily buffet breakfast available 6:00 AM to 8:30 AM for a fee: JPY 1,400 for adults and JPY 1,400 for children
  • A restaurant

Restaurants on site

  • SERRAGI

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1400 for adults and JPY 1400 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Kikusui Hotel
Kikusui Hotel Narita
Kikusui Narita Hotel
Narita Kikusui
Hedistar Hotel Narita
Hedistar Hotel
Hedistar Narita
Hedistar
The Hedistar Narita Narita
The Hedistar Hotel Narita Hotel
The Hedistar Hotel Narita Narita
The Hedistar Hotel Narita Hotel Narita

The Hedistar Hotel Narita Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 312 out of 1006 reviews
Rating 8 - Good. 399 out of 1006 reviews
Rating 6 - Okay. 212 out of 1006 reviews
Rating 4 - Poor. 51 out of 1006 reviews
Rating 2 - Terrible. 32 out of 1006 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wei, Fairfax

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Ingvei

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

8/10 Good

Leily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

MAHENDRA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Melinda

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable rooms with thoughtful amenities like hairdryer and disposable slippers. Fantastic complimentary breakfast! The complimentary airport shuttle was also a lifesaver!
Stayed 1 night in May 2025

10/10 Excellent

Mei

Traveled with family
Liked: Cleanliness, staff & service, amenities
Like the overall convenience to get into shopping centers. A shopping mall has grocery store, restaurants and the beauty options as well. I really enjoyed it.
Stayed 1 night in May 2025

8/10 Good

lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Airport pit stop

A quick pit stop for 1 night. Nothing to complain about. Ideal for that well deserved rest after a long flight in
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel to start our trip to Japan with! In a handy location not far from the station and with the gorgeous shrine complex nearby, it was very pleasant! All facilities were great and the on-site shop was handy, as well as he vending machines. Rooms were clean and comfy and staff were very welcoming. Thank you! :)
Stayed 1 night in May 2025

6/10 Okay

Ruth

Disliked: Amenities, property conditions & facilities
Amenities are not in the room
Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 5 nights in May 2025

6/10 Okay

Tess

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is very old and it shows. All the walls and corridors are banged up and everything feels very dated. We didn’t realize that we had booked a smoking floor (because why would anyone still have that) and the smell was terrible. The room seemed clean enough but there were multiple stains on the bed spread that made it feel dirty. There was a family mart in the bottom of the hotel which was nice and the shuttle bus to the airport was also a plus. It was fine for the one night we needed it but I wouldn’t stay here again. The member of staff that checked us out was lovely though and spoke good English.
Stayed 1 night in May 2025

8/10 Good

Yen

Liked: Staff & service, amenities, property conditions & facilities
Staffs are very friendly and helpful
Stayed 6 nights in May 2025

6/10 Okay

Kristopher

Liked: Cleanliness
Very average, shuttle left early and they don’t have any around checkout which doesn’t make much sense. Staff wasn’t really that helpful. Room is muggy and real small, but has what you need for a short stay. Bathroom was nice.
Stayed 1 night in May 2025

2/10 Terrible

Kimberly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel needs renovations. Hallway carpet and elevator mats are dirty. Duvet covers looks old. Air quality in the room os also poor. Will not recommend.
Stayed 1 night in May 2025

8/10 Good

Martin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was only about a 10-15 min walk to NaritaSan Park and it had a free shuttle to Narita Airport making it a great spot for a stopover.
Stayed 1 night in Mar 2025

6/10 Okay

anagha

Liked: Staff & service
the property was ok. very small room. and not many amenities like other hotels in tokyo i had
Stayed 2 nights in Apr 2025

10/10 Excellent

Bridgette

Stayed 2 nights in Apr 2025

4/10 Poor

Caryn

Traveled with family
Disliked: Amenities, property conditions & facilities
This is an older property. It was clean but very worn. There is no amenities in the room they have them on a shelf at check in time only you can take them at that time. Rooms are very small. There is no one to help with luggage Elevators very tiny. The front staff was a mix. I dealt with a couple who were very good one not so much. We had our luggage sent to the hotel and I had to ask for it because they didn’t know it was there. Everywhere else let me know at check in it was there and in my room. This is a budget hotel and you get what you pay for. I would not stay here again
Stayed 1 night in Apr 2025

8/10 Good

Denis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast buffet.
Stayed 1 night in Apr 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very welcoming as we tried our best communicating in our beginner Japanese. The hotel was lovely and very convenient, close to a local shrine and has a family mart IN the actual hotel !! What a slay, will definitely stay there again ! :DD
Stayed 1 night in Apr 2025

6/10 Okay

ALEJANDRO

Traveled with family
Disliked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Oisín

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent one night's stay in this property. Would highly recommend! There are free shuttle buses to and from Narita airport making this hotel a very convenient option.
Stayed 1 night in Apr 2025

10/10 Excellent

Franny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far from the metro stations
Stayed 1 night in Apr 2025

8/10 Good

Rigito

Liked: Cleanliness, amenities, property conditions & facilities
Only stayed here for 1 night but was pretty good. Was near a nice park and shrine so was very nice going there at night and in the morning. Very peaceful, plus they had breakfast which was really good
Stayed 1 night in Mar 2025

10/10 Excellent

Allen

Liked: Staff & service
Stayed 1 night in Apr 2025