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My stay was pleasant overall, though there’s definitely room for improvement. The main issue I encountered was with transport. Uber seemed either difficult to use or almost non-existent, even though drivers were available. When I finally managed to book one and was waiting outside, an older gentleman with glasses approached as I was getting into the car. He stopped me, then began arguing with the Uber driver in their local language (which I couldn’t understand). The Uber driver eventually drove off. The man then turned to me and said he’d do a taxi “very cheap.” I was quite annoyed — I had no idea who he was or why he was interfering. When I went back to the hotel to complain, it turned out he works for the hotel. In hindsight I should have done more research and planned my transport properly. My advice to other guests: be extra careful. Local transport options are available (something I only discovered on my last day), so it’s worth looking into those instead of relying solely on Uber.

Very well maintained family friendly very generous and very well thought. We loved it

The whole concord resort was an amazing experience, the staff is happy and always ready to help, everyone have a friendly attitude and positive energy making you feel so welcome! From the Poseidon, Asiatic, Daphne, pool, guest services, entertainment, beach and diving… Concorde hotel is well above any all inclusive hotel. “Keep being as you are… Concorde staff and facilities truly have one great hotel” thank you for looking after my family

The property is outdated and requires refurbishment. Room provided at first had drainage issue with outside light not working. That makes it hazards in dark corner of the property. Second room was good enough but again stairs to room were sloppy making it hazards. We were offered upgrade to room where air conditioning wasn't working properly and noone attended to complaint. The staff are pretty much aware of issues with property especially rooms but not bothered about it especially for customers from Europe as only client base is Russia. All mattresses are of spring and sagging, that makes it uncomfortable. Outdoor pool, beach side area were nice while spa area with hamman is acceptable. Food was good but most sweets were repeated on weekdays and hardly any change. Good thing was that there was 24/7 restaurant. Not going to recommend based on poor quality of rooms.

Awesome experience. Relaxing and friendly staff. Clean water pools and slides. Ample amenities for kids and grown ups. Highly recommended.

Positives: fantastic variety and quality of food. You won’t go hungry at all. Beach area is very nice. Hammam and massage were excellent. Negatives: Service from staff is extremely variable. Language barrier doesn’t help (most don’t speak English ). Facilities very tired and not updated - tennis/table tennis rackets and balls unusable. Gym very dated with old/broken machines . Indoor pool very cold in April (though advertised as heated). Door to sauna broken. Cheap coffee and alcohol. Needed a wheelchair for my mum - caused a huge amount of confusion amongst staff. Overall more like a 3/4 star hotel with 3 star service.Certainly not 5 star. Would’ve been extremely disappointed if I’d paid full price ( got a special last minute deal). Reminded us of a sunny version of Fawlty Towers. Won’t be returning.

The resort was out of this World and Heaven on Earth, never seen anything like it and I miss it and cannot wait to go back. Thank you for this amazing experience.

Just to say nothing