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Best Western Franklin Inn

2.5 star property

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Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Pillowtop beds, in-room safe, individually furnished, desk
Business center
Lobby
Lobby
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
$88
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
1308 Murfreesboro Rd, Franklin, TN, 37064
  • CoolSprings Galleria
    ‪3 min drive‬
  • The Factory
    ‪5 min drive‬
  • Carnton Plantation
    ‪6 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Pillowtop beds, in-room safe, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(125 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Pillowtop beds, in-room safe, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(30 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Franklin Inn

Franklin hotel with outdoor pool
Along with an outdoor pool, this hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Best Western Franklin Inn offers 132 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. Premium cable television is provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Best Western Franklin Inn features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 1604 square feet (149 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Franklin Inn has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,604 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Franklin
Best Western Franklin Inn
Franklin Best Western
Best Western Franklin Hotel Franklin
Best Western Franklin Franklin
Best Western Franklin Inn Hotel
Best Western Franklin Inn Franklin
Best Western Franklin Inn Hotel Franklin

Best Western Franklin Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 690 out of 1252 reviews
Rating 8 - Good. 352 out of 1252 reviews
Rating 6 - Okay. 127 out of 1252 reviews
Rating 4 - Poor. 51 out of 1252 reviews
Rating 2 - Terrible. 32 out of 1252 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Linda

Traveled with partner
Liked: Amenities
Very poor bed quality-- we could feel the bed coils .
Stayed 1 night in May 2025

6/10 Okay

Chris

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was great, but there were a few bugs I killed and a spider in the bed. Needs to be sprayed for insects. Also no shelves in the shower to place personal cleaning items.
Stayed 1 night in May 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, room was very clean and are a was great location!
Stayed 1 night in May 2025

10/10 Excellent

Kat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kindest staff and sparkling clean.
Stayed 1 night in May 2025

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 1 night in May 2025

8/10 Good

Alexandria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the playground for the kids
Stayed 2 nights in May 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent spot to stay to comfortably and safely rest during a long road trip. Helpful staff and pristine room presentation. Many Thanks!
Stayed 1 night in May 2025

6/10 Okay

Eddie

Room was a little on small size. Shower didn’t have a place to put shampoo soap etc. there was some kind of noise in hotel all night. It was really loud and it wasn’t other guests. We literally stayed awake all night cause we couldn’t sleep for noise. Breakfast was good. Sausage link eggs, biscuit gravy eggs pancakes
Stayed 1 night in May 2025

10/10 Excellent

Constance

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay for a quick 3 nights. Clean and comfortable. Nothing fancy but clean and comfortable. Worth the price and short distance to downtown!
Stayed 3 nights in May 2025

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Lavanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel for a stress free stay during our road trip
Stayed 1 night in May 2025

10/10 Excellent

Denescia

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort

Relaxing safe

The check in went smoothly, breakfast was great many different options. Safe and quiet environment. I would stay again if I come back to the area
Stayed 2 nights in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and up to date. I should have brought my pillow from home as the pillows in the room were a bit flat, but that’s on me. Good water pressure in the shower too. Would stay here again for sure.
Stayed 1 night in May 2025

6/10 Okay

john

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Pro’s Clean Quite Good breakfast Close to just about everything CON’S 1/2” gap under door Pool not open (the weather was upper 80’s) TV was horrible
Stayed 3 nights in May 2025

8/10 Good

Guy

Stayed 2 nights in Apr 2025

10/10 Excellent

Katlyn

Stayed 1 night in May 2025

10/10 Excellent

Darlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem we had was with the shower, as it didn’t have a shelf in there, so there was no place to put the toiletries needed for the shower. You had to hold them in your hand or place them on the floor of the shower. Other than that, the accomadations were great.
Stayed 1 night in May 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice & clean
Stayed 1 night in May 2025

2/10 Terrible

George

Liked: Cleanliness
Disliked: Property conditions & facilities
My credit card number was used fraudulently. I only used it at this hotel and at one restaurant. I don’t know which facility stole my number. I will not go to either one in the future.
Stayed 2 nights in Apr 2025

8/10 Good

Bryan

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

JOSH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at this hotel. The location was very convenient for my reason for being in town. I recommend bringing your own shampoo since they only provide the tiny bottles in the rooms. The internet is also not as stable as that of some other hotels. Overall I had a good experience there, though and I will stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

Pedro, Springfield

Stayed 1 night in May 2025