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Best Western Franklin Inn

2.5 star property

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Photo gallery for Best Western Franklin Inn

Two single beds with white linens, flat-screen TV, and a seating area.
Stylish hotel with a spacious parking area and a modern architectural design.
Relax in our spacious seating area with sofas and armchairs, featuring a large coffee table and flat-screen TV.
Welcome to our lobby, featuring comfortable seating areas, a reception desk, and a large television screen.
Relax by the pool and enjoy the adjacent play area for kids.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
1308 Murfreesboro Rd, Franklin, TN, 37064
  • CoolSprings Galleria
    ‪3 min drive‬
  • The Factory
    ‪5 min drive‬
  • Carnton Plantation
    ‪6 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, pillowtop beds, in-room safe, individually furnished

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(112 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 bedroom, pillowtop beds, in-room safe, individually furnished

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(28 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator

1 bedroom, pillowtop beds, in-room safe, individually furnished

Standard Room, 1 King Bed, Smoking, Refrigerator

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | 1 bedroom, pillowtop beds, in-room safe, individually furnished

Standard Room, 1 King Bed, Accessible, Bathtub

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | 1 bedroom, pillowtop beds, in-room safe, individually furnished

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(138 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, pillowtop beds, in-room safe, individually furnished

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(11 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Relax in our stylish lobby, featuring a comfortable seating area with a sofa and armchairs, and enjoy the view from the large windows.

Baymont by Wyndham Franklin/Cool Springs

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, (1250)
$82 nightly
The price is $82 total
includes taxes & fees
Baymont by Wyndham Franklin/Cool Springs

About this property

Best Western Franklin Inn

Franklin hotel with outdoor pool
Along with an outdoor pool, this hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Best Western Franklin Inn offers 132 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. Premium cable television is provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Best Western Franklin Inn features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Franklin Inn has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,604 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Franklin
Best Western Franklin Inn
Franklin Best Western
Best Western Franklin Hotel Franklin
Best Western Franklin Franklin
Best Western Franklin Inn Hotel
Best Western Franklin Inn Franklin
Best Western Franklin Inn Hotel Franklin

Best Western Franklin Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 667 out of 1222 reviews
Rating 8 - Good. 353 out of 1222 reviews
Rating 6 - Okay. 124 out of 1222 reviews
Rating 4 - Poor. 48 out of 1222 reviews
Rating 2 - Terrible. 30 out of 1222 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Perry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay!

Friendly staff, comfortable bed, & excellent breakfast! Rooms are very small and no desk/table. Overall, good value for the money.
Stayed 2 nights in Apr 2025

10/10 Excellent

Elizabeth A

Liked: Cleanliness, staff & service, property conditions & facilities
Office staff was very helpful, breakfast was delicious, convenient location.
Stayed 5 nights in Apr 2025

10/10 Excellent

beth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here to visit Nashville. Very clean. Great breakfast.
Stayed 4 nights in Mar 2025

10/10 Excellent

Tamara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, safe and accessible to shopping and dining. Do wish they had an elevator.
Stayed 3 nights in Mar 2025

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable clean room. No elevator, but the stairs were easy.
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort

Good price

Very friendly staff rooms clean bed good all in all very satisfied
Stayed 1 night in Apr 2025

10/10 Excellent

Kirsten

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one quick night on our way to our final destination. Looks a little shabby from the outside and breakfast wasn’t appealing so we didn’t eat there. But inside room was clean and comfortable.
Stayed 1 night in Mar 2025

8/10 Good

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay on a road trip. Very clean. Just needs a soap dish or place to put items in the shower.
Stayed 1 night in Apr 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Trina

Liked: Cleanliness, staff & service
The woman who checked us in, Noor, was very pleasant. It ended there. The bed was hard and it was very noisy outside. Breakfast was near inedible. The pancake machine didn't work. When the gentleman who worked there fixed it, the waffles then turned out uncooked. The coffee dispenser was empty too. We will not be staying here again. We come to Nashville often for medical reasons at Vanderbilt. We've never had a bad experience at any of them.

8/10 Good

Matt

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
The staff when we arrived were nice at first until we brought up the pool. I said I called to ask about the pool and they got really defensive and annoyed quickly. The pool is seasonal and when I called I mistakenly asked if they had a pool instead of asking if it was open. They confirmed they did but didnt say it was closed. I don't fully fault them for this as I should have clarified but the way they quickly said I could not have talked to anyone there and it must have been Expedia or whoever I booked with that I talked to. They also said they were the only ones who answer the phones which is not true as I saw various others on the phone while I was there. Thankfully the room was nice and clean, the area had access to many things, the breakfast was good and the other hosts at the front were super helpful and nice. Also the cleaning staff was amazing and very helpful getting anything we needed. Only reason for a little lower rating is the initial folks that greeted us.
Stayed 4 nights in Apr 2025

6/10 Okay

Peter

Liked: Staff & service
You get what you pay for. Front desk staff were very helpful and friendly.
Stayed 1 night in Apr 2025

4/10 Poor

Margaret

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Paula, Elwood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Jessica

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient and cozy
Stayed 1 night in Apr 2025

8/10 Good

Amelia

Traveled with partner
Disliked: Amenities, property conditions & facilities
Room was ok. Rug felt very damp. AC unit didn’t work well. Showerhead was pointed to the wall and could not be adjusted. TV picture was fuzzy. Gaps under entry door so we could hear wind howl. Can’t say I’d stay here again.
Stayed 1 night in Apr 2025

8/10 Good

Sophie

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Roseanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

William

Business traveler
Liked: Amenities
Location
Stayed 3 nights in Mar 2025

10/10 Excellent

Wade

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms
Stayed 1 night in Apr 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025