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Caption by Hyatt Downtown Nashville

3.0 star property

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Terrace/patio
Property video
Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, blackout drapes
Hypo-allergenic bedding, in-room safe, blackout drapes
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Bar
  • Parking available
$150
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
118 12th Avenue South, Nashville, TN, 37203
  • Place, Broadway
    ‪9 min walk‬
  • Place, Bridgestone Arena
    ‪11 min walk‬
  • Place, Ryman Auditorium
    ‪12 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (High Floor)

Deluxe Room, 1 King Bed (High Floor) | Hypo-allergenic bedding, in-room safe, blackout drapes

Deluxe Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 451 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower

Room, 1 King Bed, Roll-in Shower | Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Roll-in Shower

9.4 out of 10
Exceptional
(6 reviews)
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds

9.8 out of 10
Exceptional
(11 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, blackout drapes

Deluxe Room, 2 Double Beds

  • 371 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout drapes

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Room, 2 Double Beds (High Floor) | Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds (High Floor)

8.4 out of 10
Very good
(10 reviews)
  • 296 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(23 reviews)
  • 296 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (High Floor)

Deluxe Room, 2 Double Beds (High Floor) | Hypo-allergenic bedding, in-room safe, blackout drapes

Deluxe Room, 2 Double Beds (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 371 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed

9.0 out of 10
Wonderful
(31 reviews)
  • 296 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Corner

Deluxe Room, 1 King Bed with Sofa bed, Corner | Hypo-allergenic bedding, in-room safe, blackout drapes

Deluxe Room, 1 King Bed with Sofa bed, Corner

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Caption by Hyatt Downtown Nashville

3-star hotel in Downtown Nashville
This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business center, and concierge services are onsite.
Caption by Hyatt Downtown Nashville offers 210 accommodations with safes and coffee/tea makers. 55-inch Smart televisions come with cable channels. Bathrooms include showers and hair dryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and 3 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This Nashville hotel also offers a fitness center, concierge services, and express check-in. Parking is available onsite for a surcharge.

Caption by Hyatt Downtown Nashville has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Caption by Hyatt Downtown Nashville has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 40 for adults and USD 40 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation (varies based on length of stay)
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 40 for adults and USD 40 for children
  • Valet parking fee: USD 60 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Caption BY Hyatt Downtown Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel
Caption by Hyatt Downtown Nashville/The Gulch Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel Nashville

Caption by Hyatt Downtown Nashville Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 520 out of 723 reviews
Rating 8 - Good. 118 out of 723 reviews
Rating 6 - Okay. 43 out of 723 reviews
Rating 4 - Poor. 18 out of 723 reviews
Rating 2 - Terrible. 24 out of 723 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Tam

Stayed 2 nights in Aug 2025

10/10 Excellent

Gregg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was top notch
Stayed 3 nights in Aug 2025

10/10 Excellent

Gregg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Room was awesome
Stayed 3 nights in Aug 2025

10/10 Excellent

Patrizio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, new, and with a well-designed, modern structure
Stayed 1 night in Aug 2025

8/10 Good

Jersey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location!

Excellent location. Close enough to walk everywhere, yet far enough away from the crowds and noise. Had connected rooms. If you plan to stay for several days recommend getting a deluxe room, just more room to unwind and not feel so claustrophobic as regular rooms are rather small.
Stayed 3 nights in Aug 2025

8/10 Good

Wahtawah

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Aug 2025

8/10 Good

nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and new. Rooms very modern and comfortable. Staff was friendly. It doesn’t have a pool which we didn’t realize upon booking which was a negative for sure
Stayed 5 nights in Jun 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, property conditions & facilities
Kalvin at reception desk was friendly and helpful Provided great service !!!
Stayed 1 night in Aug 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Menulique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and the staff was amazing!!
Stayed 2 nights in Aug 2025

2/10 Terrible

Tim

They overbooked us and sent us across town to a less than desirable hotel. On the bright side, they did cover our room.
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was extremely convenient location for all greats spots in Nashville. The rooms were well kept and beds were very comfortable! Perfect girls weekend stay. Would stay again!
Stayed 3 nights in Aug 2025

10/10 Excellent

Rose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fav hotel in Nashville, so cute clean and close to everything! Love the front desk staff and the bar is fab for a quick drink or to unwind at night!
Stayed 1 night in Aug 2025

10/10 Excellent

Debra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to the action, but not TOO close.
Stayed 1 night in Aug 2025

8/10 Good

Mija

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were hoping little closer to “Broadway” Nashville
Stayed 3 nights in Aug 2025

8/10 Good

Justin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Glenn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay for a short getaway.
Stayed 3 nights in Aug 2025

8/10 Good

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

raney

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Dania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and the staff was friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Raul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cozy
Stayed 2 nights in Aug 2025

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely return. Great room. Comfortable beds. Clean. Friendly staff.
Stayed 2 nights in Aug 2025

8/10 Good

Debra

Traveled with family
Liked: Cleanliness, staff & service
The only problem is the elevators. First, they're not like regular elevators and somewhat difficult to use. Second, their slow!!
Stayed 1 night in Aug 2025