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Caption by Hyatt Downtown Nashville/The Gulch

3.0 star property

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Photo gallery for Caption by Hyatt Downtown Nashville/The Gulch

Terrace/patio
Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes
Deluxe Room, 2 Double Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Bar
  • Parking available
  • Pet friendly
$170
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
118 12th Avenue South, Nashville, TN, 37203
  • Broadway
    ‪9 min walk‬
  • Bridgestone Arena
    ‪11 min walk‬
  • Music City Center
    ‪14 min walk‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed, Roll-in Shower

Room, 1 King Bed, Roll-in Shower | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Roll-in Shower

9.6 out of 10
Exceptional
(5 reviews)
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Deluxe Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 451 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Corner

Deluxe Room, 1 King Bed with Sofa bed, Corner | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Deluxe Room, 1 King Bed with Sofa bed, Corner

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed

9.0 out of 10
Wonderful
(27 reviews)
  • 296 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (High Floor)

Deluxe Room, 2 Double Beds (High Floor) | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Deluxe Room, 2 Double Beds (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 371 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(22 reviews)
  • 296 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Room, 2 Double Beds (High Floor) | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds (High Floor)

8.4 out of 10
Very good
(10 reviews)
  • 296 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Deluxe Room, 2 Double Beds

  • 371 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds

9.6 out of 10
Exceptional
(10 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Caption by Hyatt Downtown Nashville/The Gulch

3-star hotel in Downtown Nashville
This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business center, and concierge services are onsite.
Caption by Hyatt Downtown Nashville/The Gulch offers 210 accommodations with safes and coffee/tea makers. 55-inch Smart televisions come with cable channels. Bathrooms include showers and hair dryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and 3 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This Nashville hotel also offers a fitness center, concierge services, and express check-in. Parking is available onsite for a surcharge.

Caption by Hyatt Downtown Nashville/The Gulch has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Caption by Hyatt Downtown Nashville/The Gulch has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 40 for adults and USD 40 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation (varies based on length of stay)
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 40 for adults and USD 40 for children
  • Valet parking fee: USD 60 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Caption BY Hyatt Downtown Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel
Caption by Hyatt Downtown Nashville/The Gulch Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel Nashville

Caption by Hyatt Downtown Nashville/The Gulch Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 424 out of 595 reviews
Rating 8 - Good. 93 out of 595 reviews
Rating 6 - Okay. 40 out of 595 reviews
Rating 4 - Poor. 15 out of 595 reviews
Rating 2 - Terrible. 23 out of 595 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Ashley

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Had to literally BEG to have our room serviced. Talked to about 5 people over the course of an entire day to just get towels and the beds made. Our sink was also broken in the room and it took over 24 hours just to get someone to drain it. When they finally cleaned the room, they only made one of the two beds....so odd. Hated it and hated the service
Stayed 2 nights in May 2025

8/10 Good

Robin

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the property although the reason it was four stars and not five was the noise level from some guests at 1-4 am in one of the rooms next por and the hallways.
Stayed 3 nights in May 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was perfect! Staffing was friendly!
Stayed 3 nights in May 2025

10/10 Excellent

donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was awesome.
Stayed 3 nights in May 2025

10/10 Excellent

Nick

Stayed 1 night in Jun 2025

8/10 Good

Tiffany

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. We arrived around 2:30 and had to wait an hour for our room to be ready. Valet was $60 for one night.
Stayed 1 night in May 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed her to go to a concert and we had an absolute blast. The hotel was gorgeous and in a great area. Super walkable and only a short uber or walk downtown. There were great restaurants nearby too.
Stayed 1 night in Mar 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new hotel. Clean, modern, comfortable rooms. Great location in the Gulch- nice restaurants and shops and short walk to Broadway. Highly recommend!
Stayed 1 night in May 2025

6/10 Okay

Courtney

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Janet E

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very new. Still experiencing some glitches but generally great. Very nice casual eating/drinking area with friendly staff. Convenient to good dining and bluegrass venue The Station but a little walk from downtown. Ubers are expensive in Nashville.
Stayed 4 nights in May 2025

10/10 Excellent

Adriana

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service, clean, perfect place to stay in Nashville.
Stayed 3 nights in May 2025

10/10 Excellent

Donja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great experience from the time we checked in. The bar/food was great with excellent staff.
Stayed 1 night in May 2025

6/10 Okay

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is new, awesome. Staff was polite. A block from a gas station was where an unofficial motor cycle rally takes place. Very noisy till 3 am!
Stayed 2 nights in May 2025

2/10 Terrible

Jeremy

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible customer service
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

abbie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved this place. New hotel so it was very clean and the staff was friendly. Not sure why all the negative reviews. The room size is a little small but it did not bother us.Pictures and square footage of the room is clearly stated. My only complaint is they only have valet .
Stayed 1 night in Apr 2025

10/10 Excellent

Derubi

Stayed 2 nights in May 2025

10/10 Excellent

Edith

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was great and helpful..and great experience
Stayed 2 nights in May 2025

8/10 Good

Siddharta

Liked: Cleanliness, property conditions & facilities
Great location & staff friendly!
Stayed 3 nights in Jan 2025

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to Broadway Street and quiet
Stayed 4 nights in May 2025

8/10 Good

DEANNA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was good for reason of visit. Restaurant was busy but good. Very small rooms. Didn't like the valet pay parking at all
Stayed 1 night in May 2025

6/10 Okay

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

JOSHUA

Stayed 3 nights in May 2025

10/10 Excellent

Paul

Liked: Amenities
Great people working in a hotel that is in a great location. Thank you.
Stayed 5 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and a great location. Would stay there again.
Stayed 2 nights in May 2025