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Caption by Hyatt Downtown Nashville/The Gulch

3.0 star property

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Terrace/patio
Property video
Room, 2 Double Beds (High Floor) | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes
Exterior
1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Parking available
  • Pet friendly

Explore the area

Map
118 12th Avenue South, Nashville, TN, 37203
  • Broadway
    ‪9 min walk‬
  • Bridgestone Arena
    ‪11 min walk‬
  • Music City Center
    ‪14 min walk‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed, Roll-in Shower

Room, 1 King Bed, Roll-in Shower | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Roll-in Shower

10.0 out of 10
Exceptional
(3 reviews)
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

Deluxe Room, 1 King Bed (High Floor) | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Deluxe Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 451 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Corner

Deluxe Room, 1 King Bed with Sofa bed, Corner | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Deluxe Room, 1 King Bed with Sofa bed, Corner

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed

8.8 out of 10
Excellent
(21 reviews)
  • 296 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (High Floor)

Deluxe Room, 2 Double Beds (High Floor) | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Deluxe Room, 2 Double Beds (High Floor)

  • 371 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(19 reviews)
  • 296 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Room, 2 Double Beds (High Floor) | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds (High Floor)

8.4 out of 10
Very good
(7 reviews)
  • 296 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Deluxe Room, 2 Double Beds

  • 371 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Caption by Hyatt Downtown Nashville/The Gulch

3-star hotel in Downtown Nashville
This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business center, and concierge services are onsite.
Caption by Hyatt Downtown Nashville/The Gulch offers 210 accommodations with safes and coffee/tea makers. 55-inch Smart televisions come with cable channels. Bathrooms include showers and hair dryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and 3 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This Nashville hotel also offers a fitness center, concierge services, and express check-in. Parking is available onsite for a surcharge.

Caption by Hyatt Downtown Nashville/The Gulch has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Caption by Hyatt Downtown Nashville/The Gulch has a restaurant on site.

Languages

Arabic, English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 40 for adults and USD 40 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation (varies based on length of stay)
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 40 for adults and USD 40 for children
  • Valet parking fee: USD 60 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Caption BY Hyatt Downtown Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel
Caption by Hyatt Downtown Nashville/The Gulch Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel Nashville

Caption by Hyatt Downtown Nashville/The Gulch Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 325 out of 465 reviews
Rating 8 - Good. 78 out of 465 reviews
Rating 6 - Okay. 36 out of 465 reviews
Rating 4 - Poor. 10 out of 465 reviews
Rating 2 - Terrible. 16 out of 465 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bryn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy stay

Our stay was amazing! The room was so clean and comfortable. I loved the ambiance of the room as well as the hotel as a whole. It smelled so nice as well. Hotel was the perfect location as we were so happy with our choice
Stayed 2 nights in Apr 2025

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

CARA MICHELLE, SAN FRANCISCO

Stayed 3 nights in Mar 2025

10/10 Excellent

Ali

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y’all deserve no stars but you may thank the Egyptian hottie at the front desk
Stayed 1 night in Mar 2025

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were pleasant and the room was clean, comfortable, and beautiful.
Stayed 3 nights in Apr 2025

6/10 Okay

Tom

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Caption could be Cramption

Nice and new. Rooms very tight and small. No parking except $70/ night valet
Stayed 1 night in Apr 2025

6/10 Okay

Alex

Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. The only thing I would change is more lighting in the rooms. They were quite dark. Everything else was great.
Stayed 3 nights in Apr 2025

10/10 Excellent

Cynthia

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the gulch. Close enough to Broadway without being in the mess of it. Would definitely stay here again
Stayed 1 night in Apr 2025

10/10 Excellent

nicole

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place

The place was conveniently located to downtown. Valet was easy to use. Room was very clean. The most comfortable bed and pillows I have had.
Stayed 2 nights in Apr 2025

10/10 Excellent

Steve

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars

Room was amazing and so is location. Had the best time at a great hotel. Got a coffee from the coffee/ wine bar in the lobby which was fantastic along with two breakfast sandwiches which were also so tasty.
Stayed 2 nights in Mar 2025

2/10 Terrible

Anthony, Grain Valley

Stayed 3 nights in Apr 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Katherine, Lynnwood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff! Walls are a little thin in the rooms but everything else was great!
Stayed 4 nights in Apr 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Gulch is a great area to stay and this hotel provides everything that you need and nothing you don't.
Stayed 4 nights in Mar 2025

10/10 Excellent

ANDY

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility - clean, convenient, nice exercise facilities, good value
Stayed 1 night in Apr 2025

10/10 Excellent

Katia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind Location is perfect to walk to Broadway and all the actions of Nashville Restaurants all around Will go back The room is big , bed very condoetable
Stayed 3 nights in Apr 2025

10/10 Excellent

Milena

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was incredible, beautiful hotel!
Stayed 3 nights in Apr 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, convenient location , restaurants within walking distance, easy uber or walk to broadway
Stayed 3 nights in Apr 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Natalie

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Caption by Hyatt charges $60 a night to Valet park your car but will not tell you that they are parking your car in an unsecure public lot. Our car got broken into because we were told by the Valet Manager that their “security” was not watching the lot. We had to pay for all repairs and waste half a day of our trip getting our cars broken window replaced. The valet manager at Caption by Hyatt was rude and made us feel like we inconvenienced her morning because our car got broken into when we trusted they had someone watching over the cars- they did not tell us we were being parked in a public lot and we were told by the hotel employee all cars were parked in a parking garage. Also, the manager of Caption by Hyatt was no help and didn’t once apologize and continued to say they were a contracted company, taking no accountability even though we were staying at their hotel and trusted that they had secure parking. They were not forthcoming with any information, and handled the situation horribly. Due to the major valet parking security issues and the hotels lack of professionalism on how to properly deal with these situations, I will not be staying at a Caption by Hyatt again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Caption. It is close enough in proximity to dining and shopping but not in the middle of the hustle and bustle of the downtown Nashville scene. The property is well-appointed and modern with a great bar/lounge area. Totally recommend!
Stayed 3 nights in Apr 2025