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Comfort Inn Franklin Highway 96

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn Franklin Highway 96

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board
Exterior
Indoor pool
Lobby
Suite, 1 King Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Reviews

7.0 out of 10

Good

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning
  • Breakfast included

Explore the area

Map
4202 Franklin Commons Court, Franklin, TN, 37067
  • Franklin Theatre
    5 min drive
  • Aspen Grove Park
    6 min drive
  • The Factory
    6 min drive
  • Nashville, TN (BNA-Nashville Intl.)
    25 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Hot Tub

Standard Room, 1 King Bed, Non Smoking, Hot Tub | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Baymont by Wyndham Franklin/Cool Springs

Pool
Breakfast included
Parking included
Free WiFi
4.1 out of 5, Very Good, (1151)
The price is $66
per night
$78 total
includes taxes & fees
Dec 11 - Dec 12
Baymont by Wyndham Franklin/Cool Springs

About this property

Comfort Inn Franklin Highway 96

Franklin hotel with free breakfast
This smoke-free hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Comfort Inn Franklin Highway 96 offers 66 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Comfort Inn Franklin Highway 96 is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Accessibility

  • Elevator

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night, plus a deposit of USD 30 per night
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 21 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 30 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Baymont Inn Franklin TN
Baymont Inn TN Hotel
Baymont Inn TN Hotel Franklin
Baymont Franklin TN
Comfort Inn Hotel Franklin
Comfort Inn Franklin

Comfort Inn Franklin Highway 96 Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 262 out of 1024 reviews" "
Rating 8 - Good. 292 out of 1024 reviews" "
Rating 6 - Okay. 217 out of 1024 reviews" "
Rating 4 - Poor. 146 out of 1024 reviews" "
Rating 2 - Terrible. 107 out of 1024 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Jason

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Terrick

Liked: Cleanliness, property conditions & facilities
It was ok
We booked last minute. We got a basic room the room was clean but the bed skirt looked as if it had some stains and not pleasant look at the end of the bed . The front desks gentleman where very nonchalant no personality. We booked bc we thought it had a pool but it was either under construction . Breakfast was very bare minimum as well we was out at 7:30 . Literally only had biscuits & gravy waffles 4 apples and a few others like muffins and bagels nothing to brag about .
Stayed 1 night in Aug 2024

4/10 Poor

Aristidis

Disliked: Staff & service, amenities, property conditions & facilities
Bed spreads urine and linens were stained. Staff did replaced it with blankets that had holes in it. The breakfast was gross. The staff wasn’t dressed well and one barely spoke English. Will never go back.
Stayed 4 nights in Jul 2024

2/10 Terrible

RUBEN

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s smelled bad and I complained. You think they would have offered me a different room but they didn’t. It was also not very clean. Wound not recommend this hotel. I will never ever stay at a comfort inn! Very dissatisfied
Stayed 3 nights in Jul 2024

6/10 Okay

Sandra, Elizabethtown

Liked: Cleanliness, staff & service
Disliked: Amenities
First let me say that the room was very clean. The bed was comfortable, linens were nice. However, the pool was not available (was not mentioned on the webpage). Breakfast was out of most stuff by the time I would go down around 7:15am. So the last two mornings I went down before 7am. The bathrooms need updated. Everytime I stepped in the tub I felt it would fall through. I am not that heavy. Water pressure was not good for a shower. The pull didn't work correctly. Looks like they spent the money on nice new floors but didn't update the bathrooms. Definitely not worth the money they are charging nightly.
Stayed 5 nights in Jul 2024

10/10 Excellent

Jonathan, Richmond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint that I had was I came down at 8:30 and all the food was gone they had a hot breakfast but some Ziggy pigs came down there and ate everything they could ate up all the eggs ate up all the sausage drink of all the milk took all the juice boxes so there was no orange juice no nothing the waffles were almost completely out no fruit because they all came down and ate everything they could.
Stayed 1 night in Jul 2024

2/10 Terrible

Diana

Liked: Cleanliness, amenities
I didn't like that I booked the room to find out half hour later I was in so much pain had to go to Dr Anna you all wouldn't refund my money so I didn't get to stay
Stayed 1 night in Jul 2024

6/10 Okay

Tara

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
Carpet sticky feeling. Room smells like dirty feet. Brought Farnese and this helped some.
Stayed 1 night in May 2024

2/10 Terrible

Ron

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away from Comfort Inn Franklin TN
Terrible! Pool was closed, breakfast was from 6:30 to 9:30. No food on it after 8:40. Front desk clerk when we checked in was a complete jerk. Water spigot in our room was about to fall off and the whole hotel had a bad smell. Disgusting, will never go back.
Stayed 1 night in Jun 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not recommend this hotel. The facility is outdated, pool was closed. Air conditioner in our room didn’t work. When we got moved to another room, it smelled like cigarette smoke & the toilet seat was stained and disgusting. Ron at the desk was rude. Spend $60 more and stay somewhere nicer.
Stayed 1 night in Jun 2024

10/10 Excellent

Aneshia, Statesboro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, very quiet and clean.
Stayed 1 night in Jun 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Edward

Traveled with family
There was a strong, unpleasant odor within the room. When brought to the attention of the desk clerk, he stated that he did not know what the smell was. Our expectations for the accommodation were realistic, considering the rate; however, the odor significantly detracted from our stay.
Stayed 2 nights in Jun 2024

8/10 Good

Brad

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Don’t get me wrong, we were very happy with our stay, it was cheap as far as hotels in the area go so expectations were not high. We were impressed with the cleanliness of the hotel, the breakfast was average comfort inn style breakfast. The area is nice and our room was very quiet. The negative, the furniture is extremely outdated and the hotel is in need of maintenance. Easy maintenance like replacing a switch plate, tightening a toilet, taking a screw driver to what’s loose. I had a lost bag issue with the airline and was having it delivered to this hotel before I arrived. At midnight I tried calling the front desk for over an hour and there was no answer.
Stayed 4 nights in Jun 2024

8/10 Good

Deborah

Liked: Staff & service
Disliked: Property conditions & facilities
Price Pretty dated and rundown
Stayed 2 nights in Jun 2024

2/10 Terrible

Christian

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel lost our reservation!!
The Comfort Inn at Franklin TN, lost our reservation and we had to rebook at the front desk at full room rate.The guy at the reception said the credit card got declined so they had to reject the prior confirmation (?), and then took the same exact card for new reservation. The room was not that clean and tidy either. We were able to contact Hotels.com and get the first payment reimbursed thankfully.
Stayed 1 night in Jun 2024

6/10 Okay

Daniel

Traveled with family and small children
Liked: Staff & service
It was not bad but had an old smell as soon as you walk in the hotel and room. Could use update on room bathroom.
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Stayed one night on trip to Florida. Older hotel but clean. Nice area. Easily accessible off the interstate.
Stayed 1 night in Jun 2024

8/10 Good

Felicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it was quiet and clean.
Stayed 1 night in Jun 2024

4/10 Poor

William

Disliked: Staff & service, property conditions & facilities
Picture shows a pool but wasnt informed of it being closed until after check in. Also staff was never at the front desk when you needed them. We also asked for extra towels since we paid for a party of 4 and only had two towels. When asked for two more they told us they didnt have any extra.
Stayed 2 nights in Jun 2024

4/10 Poor

Natasha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Of allergic to mold stay away!
We was very dissatisfied all around. Pictures don’t match the rooms. The lobby smelled like cigarette smoke, our room had the oddest syrup smell. The whole room stayed damp feeling. The bed sheets, floor, chairs and all felt damp with moisture. The shower leaked water all over the bathroom floor no matter how the shower was on, there was mold on the ceilings in the bathroom. We all woke up with full blown allergy discomfort from the mold. The room door had to be slammed to shut and shoved to open. The pool was taped off and closed. We spoke to the front desk clerk about the loudness from the room above us until 2 am and he laughed at us. Definitely will not be back to stay here.
Stayed 2 nights in Jun 2024

4/10 Poor

Lori

Traveled with family
Liked: Property conditions & facilities
Broken bathroom fan and air conditioner was loud
Stayed 1 night in Jun 2024

6/10 Okay

Fatima L

Traveled with partner
Liked: Amenities
The area was beautiful
Stayed 2 nights in Jun 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

bill

Stayed 2 nights in May 2024