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Comfort Inn Franklin Highway 96

2.5 star property

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Photo gallery for Comfort Inn Franklin Highway 96

Relax in comfort with a large bed, desk, and chair in this inviting room.
Relax in a well-appointed room with a sofa, ottoman, and wooden bench, surrounded by framed artwork.
Welcome to Comfort Inn, where guests can check in and enjoy a warm reception.
Enter a stylish hotel with a flat roof and beautifully landscaped surroundings.
Relax in the hotel lobby, featuring a cozy fireplace, flat-screen TV, and comfortable seating area.

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
4202 Franklin Commons Court, Franklin, TN, 37067
  • CoolSprings Galleria
    ‪4 min drive‬
  • The Factory
    ‪6 min drive‬
  • Carnton Plantation
    ‪7 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(36 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Hot Tub

Standard Room, 1 King Bed, Non Smoking, Hot Tub | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Hot Tub

7.0 out of 10
Good
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

7.6 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Relax in our stylish lobby, featuring a comfortable seating area with a sofa and armchairs, and enjoy the view from the large windows.

Baymont by Wyndham Franklin/Cool Springs

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, (1251)
$82 nightly
The price is $82 total
includes taxes & fees
Baymont by Wyndham Franklin/Cool Springs

About this property

Comfort Inn Franklin Highway 96

Franklin hotel with free breakfast
This smoke-free hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Comfort Inn Franklin Highway 96 offers 66 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Comfort Inn Franklin Highway 96 is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Accessibility

  • Elevator

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night, plus a deposit of USD 30 per night
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 21 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 30 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Baymont Inn Franklin TN
Baymont Inn TN Hotel
Baymont Inn TN Hotel Franklin
Baymont Franklin TN
Comfort Inn Hotel Franklin
Comfort Inn Franklin

Comfort Inn Franklin Highway 96 Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 254 out of 1002 reviews
Rating 8 - Good. 277 out of 1002 reviews
Rating 6 - Okay. 215 out of 1002 reviews
Rating 4 - Poor. 147 out of 1002 reviews
Rating 2 - Terrible. 109 out of 1002 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Libby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Julie

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The front desk guy was a little overly friendly with me, and cordial to my husband. It looked nice from the outside but the building was obviously old. We were on the second floor and the whole floor smelled weird/funky. Our sink drained real slow, the doors were dirty, especially the bathroom door. It looked like mold or mildew stains in the bathroom at the bottom and top of the wall by the tub. Even the walls in the hallway looked dirty. The mini fridge worked so that was great. It was wobbly though. The TV was old and the picture wasn't super great. The lobby was decent. breakfast was fine. They offered the regular diy waffles, yogurt, cereal, everything bagels, bread for toast, mini muffins, sausage links and scrambled eggs (a little too wet and mushy, for my taste and a few others that I overheard talking about the same thing.
Stayed 2 nights in Apr 2025

4/10 Poor

Phillip

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Shower wall was cracked right through. Trim and Baseboards were rotting away
Stayed 1 night in Apr 2025

10/10 Excellent

Shailyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent. I will stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very personable. Clean Rooms. Wonderful location for the price. And the Breakfast was. Decent options. Would stay again!!
Stayed 1 night in Mar 2025

2/10 Terrible

Joseph, Ada

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Wanted to charge $50 more than Expedia rate at check in. Staff was curt and arrogant. The room’s carpet is badly frayed, the common spaces are dirty and the shower never got warm. There are other hotels to choose, not this one.
Stayed 1 night in Mar 2025

6/10 Okay

Shannon

Traveled with partner
This property is ok but could use some updates. The mattress for our king bed was awful.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Natali

Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Needed a dog friendly road-trip over-night stop. Traveled w 2 adults 1 kid a d a dog in a king room suite. Size was good for us. The room needed a desperate refresh. Sofa upholstery had visible stains (I covered it w a sheet to sit on it), toilet seat looked to be melted in certain spots, towels were worn down where yiu could see individual fibers keeping the towel from a hole. Didn’t bother with the shower. Overall it served its purpose for an inexpensive overnight stay. They do offer breakfast and the pet fee of $30 is bery reasonable.
Stayed 1 night in Mar 2025

6/10 Okay

Carla

Disliked: Staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Jagatdeep

Traveled with family
Liked: Room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service
Old, not very clean, television was antiquated, the door to the rooms were steel painted gray, kind of like a jail, they put us in a room with the people above us kept us up most of the night, and next to the mechanical room - opening and closing doors most of the night. The worst comfort inn we have ever stayed at.
Stayed 1 night in Mar 2025

6/10 Okay

Trent, Maplewood

Stayed 1 night in Feb 2025

8/10 Good

Jackie

Traveled with partner, Traveled with pets
Liked: Cleanliness
Price was what made us choose this place. We were coming home from Florida and just needed a place to sleep. We were traveling with a small dog so I requested a first floor room weeks before our arrival. Our room was on the THIRD floor. The tub had a large rust ring around the drain. Beds were comfortable and halls were quiet. Breakfast was below average. Would stay again if just for a place to sleep.
Stayed 1 night in Mar 2025

6/10 Okay

Mary

Good service
Stayed 1 night in Mar 2025

4/10 Poor

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Ethel, South bend

Traveled with family
Disliked: Amenities
Toilet tank fill & empty recycled about every 3 minutes. Couldnt sleep knowing it was going to gappen any second. In room coffee was beyond awful. Tasted nothing like coffee.
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

The room was older but nice. The whirlpool was a nice asset. Took a bath in it but could not get the bubbles to work. Breakfast was plentiful and had great options.
Stayed 1 night in Feb 2025

6/10 Okay

Cindy

Traveled with partner
Liked: Staff & service
Was an ok stay. Not much in yhe way of dining withun walking distance.
Stayed 1 night in Feb 2025

6/10 Okay

caitlin

Traveled with partner
Liked: Staff & service
Place is average. Staff is nice. Clean but could use some updating. Bed was super uncomfortable. They don’t have a poop anymore. Which the photos show a gym under the “Pool” section so they didn’t say they had a poop directly but it’s a little deceiving.
Stayed 2 nights in Feb 2025

10/10 Excellent

Hannah

Stayed 1 night in Feb 2025

6/10 Okay

Branden

Stayed 1 night in Feb 2025

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024