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Comfort Suites At Rivergate Mall

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites At Rivergate Mall

Exterior
Indoor pool
Premium bedding, in-room safe, desk, iron/ironing board
Interior entrance
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
621 Rivergate Pkwy, Goodlettsville, TN, 37072
  • Rivergate Mall
    17 min walk
  • Nashville National Cemetery
    7 min drive
  • Old Hickory Lake
    14 min drive
  • Nashville, TN (BNA-Nashville Intl.)
    21 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • 312 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Suite, Non Smoking

  • 288 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, Goodlettsville, TN

Pool
Breakfast included
Pet friendly
Parking included
4.2 out of 5, Very Good, (1003)
The price is $83
per night
$101 total
includes taxes & fees
Dec 7 - Dec 8
Country Inn & Suites by Radisson, Goodlettsville, TN

About this property

Comfort Suites At Rivergate Mall

Goodlettsville hotel close to Rivergate Mall
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Comfort Suites At Rivergate Mall offers 80 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Plasma televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Goodlettsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Comfort Suites At Rivergate Mall features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and a picnic area. Complimentary self parking is available on site.

Comfort Suites At Rivergate Mall is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 50.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 50.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision

Property is also known as

Comfort Suites Rivergate
Comfort Suites Rivergate Mall
Comfort Suites Rivergate Mall Goodlettsville
Comfort Suites Rivergate Mall Hotel
Comfort Suites Rivergate Mall Hotel Goodlettsville
Comfort Suites At Rivergate Mall Hotel
Comfort Suites At Rivergate Mall Goodlettsville
Comfort Suites At Rivergate Mall Hotel Goodlettsville

Comfort Suites At Rivergate Mall Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 224 out of 701 reviews" "
Rating 8 - Good. 206 out of 701 reviews" "
Rating 6 - Okay. 124 out of 701 reviews" "
Rating 4 - Poor. 72 out of 701 reviews" "
Rating 2 - Terrible. 75 out of 701 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Tom

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting property. We found blood on the floor, stains in the bed, holes in the sheets, mold in the bathroom. When we complained we were told to contact Orbitz. Orbitz filed a claim for refund which was denied because we “didn’t tell hotel” which was a blatant lie. DO NOT STAY HERE!
Stayed 1 night in Aug 2024

6/10 Okay

Russell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Ahian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yea
Stayed 2 nights in Jul 2024

2/10 Terrible

Chester

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Naomi, SPRING

Liked: Cleanliness, property conditions & facilities
Nice place
Stayed 1 night in Jul 2024

2/10 Terrible

kosal

Disliked: Cleanliness
Stayed 2 nights in May 2024

2/10 Terrible

Genesis, York

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to change rooms twice cause the rooms were unclean and have a horrible stench. Then was told I couldn’t receive a discount or any credit for the inconvenience. The service was also poor. I would not be staying there anymore.
Stayed 2 nights in Jul 2024

8/10 Good

shanae

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent four nights here at this hotel my room suite was clean had all the amenities everything worked. I had no issue. I heard a little bit of noise but that’s normal. Other than that. I got a good nights. Sleep Staff was really nice.
Stayed 4 nights in Jul 2024

10/10 Excellent

Terrence

Stayed 1 night in Jul 2024

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot
Stayed 1 night in Jul 2024

4/10 Poor

Janice

Traveled with family
Disliked: Property conditions & facilities
This is an older property. It’s not well maintained beyond the lobby. Plus, the cost was way too much for what we got($132.00)
Stayed 1 night in Jun 2024

4/10 Poor

Milly, Charleston

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Our room was tidy but smelled like smoke (non smoking room). The bed cover and sheets were stained and the mattress was stained as well. The carpet felt sticky to the bare feet. The staff was great, very polite. I did not complain since we were only staying for one night (I probably should have).
Stayed 1 night in Jun 2024

6/10 Okay

Melanie

Traveled with family
Disliked: Property conditions & facilities
Go elsewhere if you can
Room was dated, evidence of water damage on ceiling. Bed sheets were dirty, with hairs present. Bed was somewhat comfortable, but as I have a bad back I slept in a zero g recliner that carry on trips as most hotels do not have beds that support my back. Bathroom, was somewhat clean pubic hair was in a couple of towels and the tub was slightly dirty. Adjacent room were other family members stayed was about the same except they had the added of excitement of killing a cockroach as soon as they walked in. No other local insects were found. Also, the pool was closed and we were looking forward to a swim after a long day of traveling, and was closed for the duration of our stay. Apparently, the door lock was broken creating a safety hazard, but there is no telling how long it had been closed. It would have been nice for that info to be posted on their website before we booked. As we probably would have went elsewhere. Also, the gym was exceptionally dirt and dated. Overall the experience was 2 stars, the desk people were somewhat helpful but couldn’t help with any kind of discount for all of the issues without a manager present, we are supposed to be contacted today by the manager so we’ll see.
Stayed 2 nights in Jun 2024

6/10 Okay

Josh

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Grace

Traveled with family
Disliked: Property conditions & facilities
Best part were the comfy beds. Worse part was cold breakfast. Pool was closed.
Stayed 2 nights in Jun 2024

4/10 Poor

Matt

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire property smells of must, mold, and old smoke being covered up by air fresheners. Couch in room was covered in dog hair. Pull out couch matress was absoulutley nasty. Our feet were black after 5 minutes in the room.
Stayed 2 nights in Jun 2024

4/10 Poor

Brad

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid, if possible.
The staff was friendly, but the condition of the hotel was poor. There was a musty smell, the room smelled smoky, even though the building was supposedly smoke free, the sheets were yellowed, and the floors were stained.
Stayed 1 night in Jun 2024

6/10 Okay

Trameika

Traveled with family
Liked: Staff & service, amenities
The hotel was nice and was not too far from the apartment my daughter was moving into for school. All of the members of the staff were extremely nice and breakfast was really good. I gave the rating I did because the first room we were given, did not have a shower curtain, but it shows that they are cleaning and washing behind each guest. I was switched to the room across the hall which did have one. The stay was pleasant and would possible stay here again. Thanks all.
Stayed 2 nights in Jun 2024

10/10 Excellent

James

Stayed 5 nights in Mar 2024

8/10 Good

Melba

Traveled with family
Liked: Staff & service, amenities
They had an indoor pool which was good.
Stayed 3 nights in Jun 2024

6/10 Okay

Eric

Traveled with group, Traveled with family
Disliked: Amenities, property conditions & facilities
Area outside not great
Stayed 1 night in Apr 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Apr 2024

4/10 Poor

Karen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rundown and not cleaned thoroughly. First room had coffee(?) stain on side of bed sheets. Requested to be moved to another room and the bed had the same thing plus some pieces of garbage on the floor and trashbin by desk had not been emptied. Carpets need to be changed out and lots of chips/holes in the walls young woman at front desk was very nice. .
Stayed 1 night in Jun 2024

6/10 Okay

Amy

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024