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Comfort Suites At Rivergate Mall

2.5 star property

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Photo gallery for Comfort Suites At Rivergate Mall

Lobby sitting area
Exterior
Suite 1 King Bed with 2 Person Whirlpool Tub | Premium bedding, in-room safe, desk, iron/ironing board
Indoor pool
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • Air conditioning
  • Laundry

Explore the area

Map
621 Rivergate Pkwy, Goodlettsville, TN, 37072
  • Rivergate Mall
    ‪17 min walk‬
  • Nissan Stadium
    ‪13 min drive‬
  • Grand Ole Opry
    ‪16 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 King Bed with Roll-in Shower

Suite, 1 King Bed with Roll-in Shower | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Roll-in Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • 312 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed and Sofa Bed

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed and Sofa Bed

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Mobility Accessible, 1 King Bed and Sofa Bed

Premium bedding, in-room safe, desk, iron/ironing board

Mobility Accessible, 1 King Bed and Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite 1 King Bed with 2 Person Whirlpool Tub

Suite 1 King Bed with 2 Person Whirlpool Tub | Premium bedding, in-room safe, desk, iron/ironing board

Suite 1 King Bed with 2 Person Whirlpool Tub

  • Sleeps 4
  • 1 King Bed

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Exterior

Country Inn & Suites by Radisson, Goodlettsville, TN

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, (1005)
The price is $93
per night
$113 total
includes taxes & fees
Apr 9 - Apr 10
Country Inn & Suites by Radisson, Goodlettsville, TN

About this property

Comfort Suites At Rivergate Mall

Goodlettsville hotel close to Rivergate Mall
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Comfort Suites At Rivergate Mall offers 80 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Plasma televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Goodlettsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Comfort Suites At Rivergate Mall features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Complimentary self parking is available on site.

Comfort Suites At Rivergate Mall is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 50.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 50.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Comfort Suites Rivergate
Comfort Suites Rivergate Mall
Comfort Suites Rivergate Mall Goodlettsville
Comfort Suites Rivergate Mall Hotel
Comfort Suites Rivergate Mall Hotel Goodlettsville
Comfort Suites At Rivergate Mall Hotel
Comfort Suites At Rivergate Mall Goodlettsville
Comfort Suites At Rivergate Mall Hotel Goodlettsville

Comfort Suites At Rivergate Mall Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 238 out of 733 reviews
Rating 8 - Good. 209 out of 733 reviews
Rating 6 - Okay. 129 out of 733 reviews
Rating 4 - Poor. 79 out of 733 reviews
Rating 2 - Terrible. 78 out of 733 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Courtney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Dec 2024

6/10 Okay

jason

Stayed 1 night in Dec 2024

2/10 Terrible

Champagne, Athens

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area seemed a little sketchy. Upon checkin, the staff was rude and the room was filthy. It was supposed to be a non smoking facility, but the smell of cigarettes was very strong. I could not stay in the room because of it. Check in was at 3pm and I left the hotel at 4pm. I have requested a refund from Expedia because this was unacceptable.
Stayed 1 night in Dec 2024

10/10 Excellent

Dontavious

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher, West Memphis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, plan on using them again
Stayed 2 nights in Nov 2024

2/10 Terrible

Jeremy

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty!
Stayed 1 night in Nov 2024

8/10 Good

Natasha

Stayed 3 nights in Oct 2024

6/10 Okay

Jonathan

Traveled with group
Stayed 2 nights in Nov 2024

2/10 Terrible

Bryan

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
There were two roaches crawling on our wall on our room.
Stayed 2 nights in Nov 2024

8/10 Good

Sebastion

Stayed 1 night in Sep 2024

8/10 Good

ADY FRITE

Stayed 7 nights in Sep 2024

10/10 Excellent

Jesse

Liked: Property conditions & facilities
Was great
Stayed 2 nights in Sep 2024

8/10 Good

Shawn

Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Tom

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting property. We found blood on the floor, stains in the bed, holes in the sheets, mold in the bathroom. When we complained we were told to contact Orbitz. Orbitz filed a claim for refund which was denied because we “didn’t tell hotel” which was a blatant lie. DO NOT STAY HERE!
Stayed 1 night in Aug 2024

6/10 Okay

Russell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Ahian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yea
Stayed 2 nights in Jul 2024

2/10 Terrible

Chester

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Naomi, SPRING

Liked: Cleanliness, property conditions & facilities
Nice place
Stayed 1 night in Jul 2024

2/10 Terrible

kosal

Disliked: Cleanliness
Stayed 2 nights in May 2024

2/10 Terrible

Genesis, York

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to change rooms twice cause the rooms were unclean and have a horrible stench. Then was told I couldn’t receive a discount or any credit for the inconvenience. The service was also poor. I would not be staying there anymore.
Stayed 2 nights in Jul 2024

8/10 Good

shanae

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent four nights here at this hotel my room suite was clean had all the amenities everything worked. I had no issue. I heard a little bit of noise but that’s normal. Other than that. I got a good nights. Sleep Staff was really nice.
Stayed 4 nights in Jul 2024

4/10 Poor

Michael

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Dirty little room that was mid-represented.
We booked a 2 queen suite and the room had 2 full beds, not queens. The front desk told us that they inly have full die beds, not queen size. The door latch piece in the door had been removed, which gave us safety concerns. The toilets did not flush easily when we arrived, and overnight quit working entirely. The breakfast was decent food but unavailable when we went, and had to wait 10 minutes for them to prepare new warm food to make available, and then about 7 people were waiting for the food which was only enough for about 4 people. The bathroom was dirty and none of us wanted to shower in that room.
Not queen beds
Broken latch
Stayed 1 night in Jul 2024

10/10 Excellent

Terrence

Stayed 1 night in Jul 2024

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot
Stayed 1 night in Jul 2024