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Comfort Suites Smyrna

2.5 star property

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Photo gallery for Comfort Suites Smyrna

Relax in a stylish room with a comfortable bed, armchair, and sofa, plus a desk for work and a flat-screen TV.
Relax in the hotel lobby with comfortable seating and a flat-screen TV.
Enjoy meals in a spacious dining area with multiple tables and comfortable seating options.
Relax in the hotel lobby, featuring a comfortable sofa, flat-screen TV, and seating area with chairs and a table.
Stylish building with a central entrance and evenly spaced windows.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
3001 Highwood Blvd, Smyrna, TN, 37167
  • TriStar StoneCrest Medical Center
    ‪14 min walk‬
  • Tanger Outlets Nashville
    ‪8 min drive‬
  • Nashville Superspeedway
    ‪23 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, Non Smoking

Suite, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Suite, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds OR 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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  • Breakfast included
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About this property

Comfort Suites Smyrna

Smyrna hotel with indoor pool
This smoke-free hotel features an indoor pool, a business center, and laundry facilities. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include RV/bus/truck parking.
Comfort Suites Smyrna offers 64 accommodations with complimentary newspapers and coffee/tea makers. Cable television is provided. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards.

Recreational amenities at the hotel include an indoor pool.
Wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers an indoor pool, laundry facilities, and RV/bus/truck parking. Onsite self parking is complimentary.

Comfort Suites Smyrna is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities

Business services

  • Business center

Accessibility

  • Elevator

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Suites Hotel Smyrna
Comfort Suites Smyrna
Comfort Inn Smyrna
Smyrna Comfort Inn
Comfort Suites Smyrna Hotel
Comfort Suites Smyrna Hotel Smyrna
Comfort Suites Smyrna Hotel
Comfort Suites Smyrna Smyrna
Comfort Suites Smyrna Hotel Smyrna

Comfort Suites Smyrna Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 117 out of 270 reviews
Rating 8 - Good. 85 out of 270 reviews
Rating 6 - Okay. 37 out of 270 reviews
Rating 4 - Poor. 18 out of 270 reviews
Rating 2 - Terrible. 13 out of 270 reviews

8.6/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Stayed 2 nights in Mar 2025

4/10 Poor

Richard

The man who checked us in was rude and unfriendly. Can’t believe this is the first complaint that you have received about him. Also, the tub filler was loose from the wall, the hairdryer didn’t work, and the bath towels were old a very thin.
Stayed 1 night in Apr 2025

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean and affordable. Lots of shopping and restaurant options nearby. Continental breakfast was good with a number of options and was well stocked.
Stayed 1 night in Apr 2025

2/10 Terrible

Joseph

Business traveler
Disliked: Staff & service
I arrived to check in today (reservation made earlier) No one in the lobby. A sign said to call a number for 'immediate assistance". I waited about 15 minutes before I called the number. I immediately received a text that said, "I'll call you later". I text back and asked when I could check in with no response. About 30 minutes later a young man came to the lobby. I asked to speak with the manager of the property and he said that was there phone number that I had called. I left and reserved a room across the street. Pathetic...
Stayed 1 night in Mar 2025

10/10 Excellent

KANDICE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Hubert

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Very well Kept
Stayed 3 nights in Feb 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good.
Stayed 1 night in Feb 2025

2/10 Terrible

Joseph

Stayed 1 night in Feb 2025

10/10 Excellent

Tavondria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Thomas

Disliked: Cleanliness, property conditions & facilities
The area was quite dark. The bed pillows need to be replaced, odor and stains.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except the walls are paper thin.. Me and the girlfriend had an absolutely wonderful, amazing and romantic night. Annnd then the guy in the next room coughed and litterally sounded like he was in the little closet in our room...
Stayed 1 night in Jan 2025

2/10 Terrible

George

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff refused to let me speak to the manager and kept saying he's not in and his hours are unpredictable. I called corporate who just transferred me back to the front desk. I am still unable to speak to the manager to this day about my reservation.
Stayed 2 nights in Dec 2024

8/10 Good

Maria Florinda

Stayed 1 night in Jan 2025

8/10 Good

Ngo

Stayed 1 night in Dec 2024

4/10 Poor

Jean

Traveled with partner
Disliked: Staff & service
Check-in clerk was unfriendly. Gave us our key and walked away. Breakfast had only a few eggs and one sausage available even though there was over an hour left on the stated service times. no one ever came out to check on the food and no one was at the counter to check out
Stayed 1 night in Dec 2024

8/10 Good

Anne

Liked: Staff & service, property conditions & facilities
Loved the comfy king bed. Tub could have used a good scrubbing.
Stayed 1 night in Nov 2024

6/10 Okay

John, Green Cove Springs

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Shower head and bath faucet need to be changed. Heater/ac needs to be serviced. Automatic on/off did not work.
Stayed 1 night in Nov 2024

4/10 Poor

Kolawole

Liked: Cleanliness, room comfort
Disliked: Staff & service

Poor human relation by the

The owner of the hotel lacks human relation. He needs to be thought how to relate to customers. The workers were so dirty. They wore the same cloth for two days in a row, back to back. The food wasn't ok at all. I can't recommend anyone to come to that hotel in future.
Stayed 2 nights in Nov 2024

4/10 Poor

Glenda

Traveled with family
Disliked: Cleanliness, staff & service
Upon checking in to the hotel, no one was at the counter. After waiting a young man came out to assist me. He was not rude, but was not friendly-almost non social, He had AirPods in and then mumbled a few sentences. After asking several times to repeat himself, and filling out unnecessary paperwork(everything should be digital since I reserved the room online), I was able to get my keys. The room itself was alright, a little dated but mostly clean. The next morning we went down to breakfast to find very little food out. It was 8:30am. The same young man had apparently started cleaning up at 8:00am as he was not aware of the time change. After showing him my watch and he did manage to get a few items back out. We were not the only ones to inform him of the time change. He seemed to be the only employee there. I just have never had an experience like this at a hotel. No service, just blank stares and incompetence.
Stayed 1 night in Nov 2024

8/10 Good

Jean

Liked: Property conditions & facilities
Check in process was slow. Employee didn’t really seem to know what he was doing
Stayed 1 night in Nov 2024

6/10 Okay

Julie

Stayed 1 night in Oct 2024

2/10 Terrible

Angela

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ENTER AT YOUR OWN RISK!!!

I already posted my HALLOWEEN experience from yesterday!!! WNTER THIS HOTEL AT YOUR OWN RISK!!!. RUNNNNN!!!!
Stayed 1 night in Oct 2024

2/10 Terrible

Angela

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ENTER AT YOUR OWN RISK!!! DANGEROUS!!!

ENTER AT YOYR OWN RISK!!! DON’T DO IT!!! IT’S A DEMON AT THE FRONT DESK!!! It was awful! The manager (owner), Sam, cussed my elderly sister out and screamed at her and told her to get the (blank-cuss word) out of his hotel. We paid for two nights but only could stay one. He would not honor the paid reservation the next day because it was in my name. They don’t honor paid reservations and will cuss you out if you try to explain. He told us he wasn’t interested in an explanation by his worker who tried to explain the arrangement he made with me that I made for my family. He told his employee to SHUT UP YOU WORK FOR ME! I’m a gospel singer and I travel weekly. People and churches make arrangements for me weekly in their name. I have NEVER been treated like this before and we lost $140 because of his rudeness and lack of business sense. He was pure evil. Corporate and Better Business Bureau will know about this. Unacceptable. Unacceptable.
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey

Traveled with partner
Quiet environment, good a/c operation, and good breakfasts.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome. Major step to the Comfort Inn Brand. Perfect room for travel. Great bed and great breakfast
Stayed 1 night in Oct 2024