Comfort Inn & Suites Nashville Franklin Cool Springs

2.5 star property

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Photo gallery for Comfort Inn & Suites Nashville Franklin Cool Springs

Lobby
Exterior
Lobby
Indoor pool, open 7:00 AM to 11:00 PM, sun loungers
Premium bedding, down comforters, pillowtop beds, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$100
includes taxes & fees
Feb 3 - Feb 4

Explore the area

View in a map
7120 South Springs Drive, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪3 min walk‬
  • Place, Aspen Grove Park
    ‪15 min walk‬
  • Place, Iasis Health Care
    ‪3 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪21 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(90 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(19 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(97 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Ground Floor

8.8 out of 10
Excellent
(3 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(12 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Comfort Inn & Suites Nashville Franklin Cool Springs

Franklin hotel walkable to CoolSprings Galleria
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Comfort Inn & Suites Nashville Franklin Cool Springs offers 65 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Franklin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Inn & Suites Nashville Franklin Cool Springs features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and coffee/tea in a common area. Onsite self parking is complimentary.

Comfort Inn & Suites Nashville Franklin Cool Springs is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping mall

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 27 2026 to February 28 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 25 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cool Springs Inn
Country Carlson Franklin/Cool Springs
Country Inn Carlson Franklin/Cool Springs
Country Inn Carlson Franklin/Cool Springs Franklin
Country Carlson Franklin/Cool Springs Franklin
Country Inn Suites by Radisson Cool Springs TN
Comfort Inn & Suites Nashville Franklin Cool Springs Hotel
Comfort Inn & Suites Nashville Franklin Cool Springs Franklin

Comfort Inn & Suites Nashville Franklin Cool Springs Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 667 out of 1001 reviews
Rating 8 - Good. 231 out of 1001 reviews
Rating 6 - Okay. 68 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Elizabeth

Stayed 3 nights in Oct 2025

10/10 Excellent

Brian

Business traveler
Stayed 1 night in Oct 2025

10/10 Excellent

Betty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stay there when I go to Nashville.
Stayed 1 night in Oct 2025

6/10 Okay

Kelly

Liked: Cleanliness, staff & service

Eh…

Right next to the mall. The breakfast during the week was fruit, yogurt and bagels. No hot food. Will not clean your room unless you ask. The tv cannot connect to streaming, has limited channels and no guide. You also have to log in to WiFi daily. The first night I arrived the front door was locked and no one at front desk. I had to wait outside until employee returned to open door. No number or anything to call to open. It was before 8 pm.
Stayed 5 nights in Oct 2025

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Ok
Stayed 1 night in Oct 2025

10/10 Excellent

Lori

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room, comfortable bed, quiet. Convenient location. Would stay again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Amy

Stayed 2 nights in Oct 2025

10/10 Excellent

PAMELA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were great friendly. Room was nice and clean. Everything working. Breakfast was okay. Hotel nicely located near shopping, restaurants and the freeway. Nice stay, plan to come back.
Stayed 6 nights in Oct 2025

8/10 Good

Sallie

Traveled with group
Liked: Cleanliness, staff & service, amenities
Door closed on person with me. Her hand was hurt. You have a sign that door can close quickly. You know it is dangerous., She has back problems. I have a walker.
Stayed 1 night in Oct 2025

10/10 Excellent

Vania

Traveled with partner
Liked: Cleanliness, amenities
No complaints. Everything was clean. Staff was friendly and breakfast was simple but good.
Stayed 1 night in Oct 2025

8/10 Good

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The room was very clean. I would stay here again.
Stayed 1 night in Oct 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Tabatha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend getaway

Rooms were comfortable, good location & breakfast was good
Stayed 2 nights in Oct 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Edward

Stayed 1 night in Sep 2025

6/10 Okay

Heath

Stayed 1 night in Oct 2025

10/10 Excellent

Wesley

Stayed 1 night in Oct 2025

6/10 Okay

Heath

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Clean place to stay for price.
Stayed 1 night in Oct 2025

6/10 Okay

Ashvin

Stayed 1 night in Oct 2025

6/10 Okay

Jane

Stayed 1 night in Oct 2025

8/10 Good

Molly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lots to do neary

The mall was really neat. Lots of shops nearby. Only complaint was the Harley Davidson lot right next door. If you want to sleep in a little, you can’t past 730/8 am. They start revving the engines up. Other than that it’s a nice hotel
Stayed 2 nights in Oct 2025

2/10 Terrible

Fred

Stayed 3 nights in Sep 2025

10/10 Excellent

Jan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet. Very clean room. Good continental breakfast.
Stayed 1 night in Oct 2025

6/10 Okay

Rebecca, Mobile

Traveled with family
Disliked: Staff & service
men sitting on curb around doors at hotel eating and smoking. clean room
Stayed 1 night in Oct 2025

4/10 Poor

Chantal

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Pillows are horrible, small And square. Harley dealership next door starts up bikes early in the morning. Breakfast was yuck, salty eggs and cold junk
Stayed 3 nights in Sep 2025