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Comfort Inn & Suites Nashville Franklin Cool Springs

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Inn & Suites Nashville Franklin Cool Springs

Lobby
Premium bedding, down comforters, pillowtop beds, individually decorated
Exterior
Indoor pool, open 7:00 AM to 11:00 PM, sun loungers
Premium bedding, down comforters, pillowtop beds, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
7120 South Springs Drive, Franklin, TN, 37067
  • CoolSprings Galleria
    ‪4 min walk‬
  • Aspen Grove Park
    ‪16 min walk‬
  • The Factory
    ‪6 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, individually decorated

Room, 2 Queen Beds, Accessible, Non Smoking

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Ground Floor

Premium bedding, down comforters, pillowtop beds, individually decorated

Suite, 1 King Bed with Sofa bed, Accessible, Ground Floor

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, individually decorated

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, individually decorated

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

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Room

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Breakfast included
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The price is $85
per night
$100 total
includes taxes & fees
Feb 5 - Feb 6
Best Western Franklin Inn

About this property

Comfort Inn & Suites Nashville Franklin Cool Springs

Franklin hotel walkable to CoolSprings Galleria
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Comfort Inn & Suites Nashville Franklin Cool Springs offers 65 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Franklin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Inn & Suites Nashville Franklin Cool Springs features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and coffee/tea in a common area. Onsite self parking is complimentary. A total renovation of this property was completed in September 2019.

Comfort Inn & Suites Nashville Franklin Cool Springs is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping mall

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 25 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cool Springs Inn
Country Carlson Franklin/Cool Springs
Country Inn Carlson Franklin/Cool Springs
Country Inn Carlson Franklin/Cool Springs Franklin
Country Carlson Franklin/Cool Springs Franklin
Country Inn Suites by Radisson Cool Springs TN
Comfort Inn & Suites Nashville Franklin Cool Springs Hotel
Comfort Inn & Suites Nashville Franklin Cool Springs Franklin

Comfort Inn & Suites Nashville Franklin Cool Springs Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 679 out of 1002 reviews" "
Rating 8 - Good. 233 out of 1002 reviews" "
Rating 6 - Okay. 54 out of 1002 reviews" "
Rating 4 - Poor. 16 out of 1002 reviews" "
Rating 2 - Terrible. 20 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Stayed 1 night in Oct 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was attentive and friendly and the room was very comfortable and quiet
Stayed 1 night in Oct 2024

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing trip highly recommend , perfect location, thank you !!!!
Stayed 2 nights in Oct 2024

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine and dandy
Great hotel in a great location
Stayed 3 nights in Sep 2024

2/10 Terrible

Nancy, Clermont

Disliked: Amenities
MCO closed operations due to Hurricane Milton . My flight to Nashville was canceled and all of my travel reservations were canceled as a result. I asked Expedia three times to expedite a refund from Comfort Inn to NO AVAIL. Certainly, if Comfort Inn refuses to refund my money, I will give them the worst review possible. Nancy Clement
Stayed 1 night in Oct 2024

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Property was ok. Pillows were awful. Door didn’t lock with out shoving the door shut. Breakfast was decent.
Stayed 1 night in Oct 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Good !
Stayed 1 night in Oct 2024

10/10 Excellent

Kimberly, Knoxville

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t speak on dining options and shopping around the area. We only stayed 1 night, but we did see a mall very close. Quiet hotel for the night we stayed and breakfast at the hotel was good. Would definitely stay here again, hotel was very clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Young man that checked us in was very pleasant. Our room was next to the elevator but to my surprise it was very quiet. The property overall was clean. I would gladly consider staying here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like they only had one elevator. I did like that it was clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great staff
Mark at the front desk was fantastic. My husband's surgery finished early and he was able to get us into a room early. Much appreciated.
Stayed 1 night in Oct 2024

10/10 Excellent

Tiffany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and comfortable. I saw a review about Mark that wasn’t the best, however, my interaction with him was fine. He was efficient at check in and that’s all I really care about. Breakfast was nice. I would stay here again.

10/10 Excellent

Madison

Stayed 3 nights in Sep 2024

8/10 Good

Shalahn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kristi, Boonville

Stayed 1 night in Aug 2024

10/10 Excellent

Tom

Traveled with group
Comfortable stay
Check in was very easy. Room spacious and clean. Excellent shower.
Stayed 1 night in Oct 2024

10/10 Excellent

Bernie

Stayed 2 nights in Sep 2024

10/10 Excellent

Rachanee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was automated. There is no staff. Everything is done online. I was a bit intimidated by it at first, but all went smoothly. Hotel is gorgeous and so was my room. Parking was easy.
Stayed 1 night in Aug 2024

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Elliot M

Liked: Cleanliness
Disliked: Staff & service
Breakfast was good. Staff left something to be desired, guy called Mark made things difficult and frustrating, appeared disinterested and like you were bothering him. Otherwise fairly pleasant place to stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice
Stayed 1 night in Sep 2024

10/10 Excellent

Judy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024