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Comfort Inn & Suites Nashville Franklin Cool Springs

2.5 star property

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Photo gallery for Comfort Inn & Suites Nashville Franklin Cool Springs

Lobby
Exterior
Premium bedding, down comforters, pillowtop beds, individually decorated
Premium bedding, down comforters, pillowtop beds, individually decorated
Indoor pool, open 7:00 AM to 11:00 PM, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
7120 South Springs Drive, Franklin, TN, 37067
  • CoolSprings Galleria
    ‪3 min walk‬
  • The Factory
    ‪7 min drive‬
  • Franklin Theatre
    ‪8 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, individually decorated

Room, 2 Queen Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Ground Floor

Premium bedding, down comforters, pillowtop beds, individually decorated

Suite, 1 King Bed with Sofa bed, Accessible, Ground Floor

8.8 out of 10
Excellent
(3 reviews)
  • 320 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, individually decorated

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 320 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(83 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, individually decorated

Suite, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 320 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(74 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Hyatt Place Nashville/Franklin/Cool Springs

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, (1005)
$141 nightly
The price was $166
The price is $141 total
includes taxes & fees
Hyatt Place Nashville/Franklin/Cool Springs

About this property

Comfort Inn & Suites Nashville Franklin Cool Springs

Franklin hotel walkable to CoolSprings Galleria
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Comfort Inn & Suites Nashville Franklin Cool Springs offers 65 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Franklin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Inn & Suites Nashville Franklin Cool Springs features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and coffee/tea in a common area. Onsite self parking is complimentary. A total renovation of this property was completed in September 2019.

Comfort Inn & Suites Nashville Franklin Cool Springs is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping mall

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 1999
  • Renovated entire property - September 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 25 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cool Springs Inn
Country Carlson Franklin/Cool Springs
Country Inn Carlson Franklin/Cool Springs
Country Inn Carlson Franklin/Cool Springs Franklin
Country Carlson Franklin/Cool Springs Franklin
Country Inn Suites by Radisson Cool Springs TN
Comfort Inn & Suites Nashville Franklin Cool Springs Hotel
Comfort Inn & Suites Nashville Franklin Cool Springs Franklin

Comfort Inn & Suites Nashville Franklin Cool Springs Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 686 out of 1004 reviews
Rating 8 - Good. 234 out of 1004 reviews
Rating 6 - Okay. 55 out of 1004 reviews
Rating 4 - Poor. 13 out of 1004 reviews
Rating 2 - Terrible. 16 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Tara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

BarbR

Liked: Amenities, property conditions & facilities
Room was spacious and clean. I enjoyed a very good night’s sleep. Staff, though not really friendly, were knowledgeable and I had no issues with checking in or out. A smile or welcome greeting from the staff would have made the experience nearly perfect. I did not have breakfast so can’t comment on the quality there.
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Clifford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!!
Stayed 1 night in Apr 2025

6/10 Okay

Mitch

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
People nearby smoking indoors and stunk up our room
Stayed 1 night in Apr 2025

8/10 Good

DeNell

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The man who checked me in acted annoyed. I did not feel welcome at all. There was a tornado warning/take cover during our stay and same gentleman at the front desk was unfriendly with guests inquiring where to take shelter. The property itself was clean. The area is lovely. The staff I encountered were abysmal.
Stayed 1 night in Mar 2025

8/10 Good

Tammy

Traveled with family
Liked: Amenities
Cleanliness was great, beds slept well, nice and quiet.
Stayed 1 night in Apr 2025

10/10 Excellent

keith

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe lighted Parking. Excellent Staff Great Room close to everything
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was the hidden gem of this hotel. It was warm and clear. I call it a hidden gem since it is slightly hidden from sight. This is not a fancy hotel but it is super well taken care of. At most hotels, even fancy ones, there are always a few things I spot that needs to be fixed, repainted, or addressed. I don't ever staying in a place where I didn't find any of those items, but I saw none of them. Overall, I would certainly stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Scott

Stayed 1 night in Apr 2025

8/10 Good

Vivian

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Dry nice!!
Stayed 1 night in Apr 2025

6/10 Okay

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean. Towels were very thin
Stayed 1 night in Mar 2025

10/10 Excellent

Mark, Angola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2025

8/10 Good

Erin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Indoor pool was great for swimming in March. The hotel was very clean. It is near so many restaurants and shopping.
Stayed 1 night in Mar 2025

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Great place.
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it .. great location
Stayed 1 night in Mar 2025

10/10 Excellent

Roger

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

CoShona Devin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Heather

Disliked: Staff & service
.
Stayed 2 nights in Mar 2025

8/10 Good

Joshua

Stayed 1 night in Mar 2025

8/10 Good

Kenneth

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

William, Kingston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sierra

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friend, facility clean and conveniently located
Stayed 1 night in Mar 2025

6/10 Okay

Michelle

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
We loved the comfort of the king size bed and it was across the street from a great restaurant and in a nice local. As a choice privilege member, I was disappointed not to receive the usual treat at check-in. And this is the second Comfort Inn where the curtains do not draw together to block out the blinding light coming in. This time, from the car dealership next to our room.
Stayed 1 night in Mar 2025