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Courtyard by Marriott Franklin Cool Springs

3.0 star property

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Photo gallery for Courtyard by Marriott Franklin Cool Springs

Exterior
Indoor pool
Terrace/patio
Lobby sitting area
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Breakfast available
  • Parking available
$149
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
2001 Meridian Blvd, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪1 min drive‬
  • Place, The Factory
    ‪7 min drive‬
  • Place, Franklin Theatre
    ‪8 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(25 reviews)
  • 322 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(18 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 322 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 322 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Drury Plaza Hotel Nashville Franklin
  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.8 out of 5, Exceptional, 1,637 reviews
Drury Plaza Hotel Nashville Franklin

About this property

Courtyard by Marriott Franklin Cool Springs

3-star Franklin hotel close to CoolSprings Galleria
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Courtyard by Marriott Franklin Cool Springs offers 126 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Courtyard by Marriott Franklin Cool Springs provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 635 square feet (59 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Courtyard by Marriott Franklin Cool Springs is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Bistro - This bistro serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7 to 17 for adults and USD 5 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bistro

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 635 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (35 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 7 to 17 for adults, and USD 5 to 15 for children
  • Self parking fee: USD 10.00 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Cool Springs
Courtyard Cool Springs Hotel
Courtyard Cool Springs Hotel Franklin
Courtyard Franklin
Courtyard Franklin Cool Springs
Courtyard Marriott Franklin Cool Springs Hotel
Courtyard Marriott Cool Springs Hotel
Courtyard Marriott Franklin Cool Springs
Courtyard Marriott Cool Springs
Courtyard By Marriott Franklin Cool Springs Hotel Franklin
Courtyard by Marriott Franklin Cool Springs Hotel
Courtyard by Marriott Franklin Cool Springs Franklin
Courtyard by Marriott Franklin Cool Springs Hotel Franklin

Reviews

Courtyard by Marriott Franklin Cool Springs Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 669 out of 967 reviews
Rating 8 - Good. 212 out of 967 reviews
Rating 6 - Okay. 52 out of 967 reviews
Rating 4 - Poor. 19 out of 967 reviews
Rating 2 - Terrible. 15 out of 967 reviews

Reviews

10/10 Excellent

James R

Stayed 1 night in Jul 2025

10/10 Excellent

Cliff

Business traveler, Traveled with partner
Liked: Cleanliness
Great staff. Very clean and comfortable
Stayed 2 nights in Jun 2025

10/10 Excellent

louis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff safe property. Very clean very much so enjoyed our stay
Stayed 1 night in Jun 2025

10/10 Excellent

Dawn

Stayed 1 night in Jun 2025

10/10 Excellent

Nicolette

Stayed 1 night in Jun 2025

4/10 Poor

Britney

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
We had to be moved from our first room when the AC unit smelt like it was catching on fire and not cooling the room. The second room was fine but there appeared to be blood in the shower so we did not use it on our stay. The fridge in the second room did not work and we needed it to store breast milk so that was frustrating. Sleeping was another story- the road by the room was noisy even over a sound machine and people were up running around and even knocked on our door at 2 am. I will not stay here again. The last time we stayed in the area we stayed at the Hilton and I wish we would have stayed there again.
Stayed 1 night in Jun 2025

4/10 Poor

Kyle

Traveled with group
Disliked: Cleanliness
Our room never got cleaned . We went to the front desk to ask for towels and they told us to wait for house keeping that never came . We had to find housecleaning just to get towels . They were kind of rude at the front desk . When we checked in they tried to charge us for parking even tho when o booked months ago I was told it was free and I didnt even drive myself I was driven there . Luckily they didn't charge me for it . When I booked I payed extra for free breakfast for both days and they didn't offer it . They gave me 2 gifts card for $10 for the bistro which wouldn't even pay for a full breakfast for us both . I did get refunded for a small portion of that tho. Overall it was not the best experience and I will not be staying there again . For $550 it was not worth it . I'd rather stay in a motel next time for cheaper and the same quality of service .
Stayed 2 nights in Jun 2025

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Accommodations were fine. The TV was non-functional and required maintenance personnel to come in and rectify. The Front desk did however offer to immediately change our room as a result of the maintenance personnel schedule / unavailability. The bartender was inexperienced and created drinks that were less than satisfying. However, the service itself was exemplary. We all need to learn somewhere so not a big deal. The clean folks were very courteous and professional. One future checkout consideration would be for the patron to designate a room "tip" amount since many of us tip at the end of our stay and are not 100% certain who the recipient of the room tip is going to. Since I'm sure there is an audit trail of which staff member cleaned which rooms (and when), an electronic tip method would ensure that the right staff member(s) received their fair share of the room cleaning tip. Everything else was spot on!
Stayed 3 nights in May 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only suggestion is a grab bar adjacent to the toilet. I am slightly physically challenged, and a grab bar would be most helpful.
Stayed 2 nights in May 2025

8/10 Good

rebecca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in May 2025

10/10 Excellent

J. Frost

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Neal, Fenton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located centrally to a lot of dining options and close to the major roads. The area around the hotel offered a few dining options for breakfast and dinner.
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

tanya

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at Courtyard. The room was clean, facilities were up kept and it was in a great area.
Stayed 2 nights in Apr 2025

8/10 Good

Jynell

Traveled with partner
Liked: Cleanliness, staff & service
Loved the area and how easy it was to walk to restaurants etc. Super cute area. Room had brackets on wall where a picture should have been. Either hang a picture or remove brackets. None of the overhead lights worked. There were kids (I think traveling baseball teams) everywhere, so the pool was crowded with no clean towels, with dirty towel baskets overflowing (I went to the front desk and was given 2 clean pool towels). We would have liked to enjoy the hot tub without it being occupied by small children. They also had a pizza dinner and basically took over the lobby, but it wasn’t a dealbreaker for us and overall a nice stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sara

Stayed 1 night in Mar 2025

10/10 Excellent

Lonn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome location- easy access to 65. Convenient local restaurants easily accessible on foot! Quick and convenient check in and our room was simply awesome! Would highly recommend this hotel! Nearby mall, antiques 15 minutes away… only drawback is local traffic away from hotel is very busy…
Stayed 1 night in Mar 2025

10/10 Excellent

lindsay

Stayed 1 night in Mar 2025

10/10 Excellent

Samuel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place at reasonable prices. Lots of dining options within 2 blocks walking.
Stayed 5 nights in Feb 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025