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Courtyard by Marriott Franklin Cool Springs

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott Franklin Cool Springs

Exterior
Reception
Terrace/patio
Property amenity
Lobby sitting area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Breakfast available
  • Air conditioning
  • Laundry

Explore the area

Map
2001 Meridian Blvd, Franklin, TN, 37067
  • CoolSprings Galleria
    4 min drive
  • Tupelo Honey
    1 min walk
  • Nashville Bus Station
    18 min drive
  • Nashville, TN (BNA-Nashville Intl.)
    22 min drive

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 322 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 322 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 322 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Hearing Accessible)

  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Drury Plaza Hotel Nashville Franklin

Pool
Hot Tub
Breakfast included
Pet friendly
4.8 out of 5, Exceptional, (1439)
The price is $119
per night
$140 total
includes taxes & fees
Jan 1 - Jan 2
Drury Plaza Hotel Nashville Franklin

About this property

Courtyard by Marriott Franklin Cool Springs

3-star Franklin hotel close to CoolSprings Galleria
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Courtyard by Marriott Franklin Cool Springs offers 126 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Courtyard by Marriott Franklin Cool Springs provides a spa tub and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 635 square feet (59 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Courtyard by Marriott Franklin Cool Springs is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Bistro - This bistro serves breakfast and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7 to 17 for adults and USD 5 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bistro

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Pool gate

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 635 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (35 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 7 to 17 for adults, and USD 5 to 15 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Cool Springs
Courtyard Cool Springs Hotel
Courtyard Cool Springs Hotel Franklin
Courtyard Franklin
Courtyard Franklin Cool Springs
Courtyard Marriott Franklin Cool Springs Hotel
Courtyard Marriott Cool Springs Hotel
Courtyard Marriott Franklin Cool Springs
Courtyard Marriott Cool Springs
Courtyard By Marriott Franklin Cool Springs Hotel Franklin
Courtyard by Marriott Franklin Cool Springs Hotel
Courtyard by Marriott Franklin Cool Springs Franklin
Courtyard by Marriott Franklin Cool Springs Hotel Franklin

Courtyard by Marriott Franklin Cool Springs Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 641 out of 927 reviews" "
Rating 8 - Good. 205 out of 927 reviews" "
Rating 6 - Okay. 50 out of 927 reviews" "
Rating 4 - Poor. 16 out of 927 reviews" "
Rating 2 - Terrible. 15 out of 927 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nic, Pulaski

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Preston

Liked: Staff & service, property conditions & facilities
The parking was a little confusing since the arrow that says "courtyard" points in the exact opposite direction of the hotel and all the buildings back there look the same. Wasn't a big deal obviously but the beds and pillows and linens? Those were horrible, the pillows were very flat, the linens (i use that term loosely) felt like the hard paper towel in a pu loc school and the bed felt there was no padding between your body and the springs. The shower was AMAZING and I needed it after that night tossing amd turning. The room was really nice looking, there was hair in the sink but I just ran the water foe a second to wash it down, whatever, but the beds were really disappointing.
Stayed 1 night in Aug 2024

10/10 Excellent

Sawgrass

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Joseph

Stayed 4 nights in Jun 2024

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Charles

Traveled with family
Super nice
Very comfortable. Convenient for food and fun.
Stayed 1 night in Jun 2024

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great hotel it was clean comfortable and safe and had plenty of parking
Stayed 1 night in Jun 2024

4/10 Poor

jack

Business traveler
Disliked: Cleanliness, staff & service
Service is generally poor. Starbucks staff seemed particularly miserable. Kinda odd that you are asked to tip the room cleaners which I’m happy to do but my room was not cleaned once during my stay no fresh towel nothing not entirely clear why I’m being asked to tip.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kelli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

James

Stayed 2 nights in May 2024

10/10 Excellent

Maureen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
We stopped in Franklin Tennessee for 1 night on our way home from a week at the beach. The hotel staff was very friendly and helpful
Stayed 1 night in May 2024

8/10 Good

Kara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, easy stay
Room was very clean. No issues whatsoever.
Stayed 2 nights in May 2024

6/10 Okay

Erin

Stayed 1 night in Apr 2024

8/10 Good

RICHARD

Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Stayed 1 night in Mar 2024

10/10 Excellent

Bert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not quiet that night with lots of kids racing up and down the hallways but miraculously at 10:30 pm all stopped so I would go back for sure!
Stayed 1 night in Apr 2024

10/10 Excellent

Christina

Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Stayed 1 night in Mar 2024

10/10 Excellent

kim

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again!
Stayed 1 night in Mar 2024

8/10 Good

Joel

Stayed 1 night in Mar 2024

6/10 Okay

Gerry

Traveled with family
Disliked: Property conditions & facilities
There was what seemed like electrical wires in many places coming out of ceiling & into boxes sitting on the ground. Both concerning and not what you would expect to see on a $200 a night hotel stay
Stayed 1 night in Mar 2024

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little getaway
We loved almost everything about this hotel… especially the location! We had a dinner reservation at Tupelo honey and it was literally out the front door and across the street—so nice on a rainy day! Closer than walking to our car would have been! The room was a perfect size and we loved the cute little sofa in there. The only thing that was baffling was the pool room. There was a huge chunk out of the ceiling. Also, the hot tub wasn’t super hot and the pool was COLD! But the room itself was a good temperature. Honestly if we wouldn’t have used the pool facilities it would have been a 10/10– and even the pool facilities could have been a lot worse—it at least seemed pretty clean in there. The breakfast was a bit pricey but DELICIOUS! Had the breakfast sandwich and it was a bit elevated from the norm with arugula and guacamole—highly recommend.
Stayed 1 night in Mar 2024