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Franklin Marriott Cool Springs

3.5 star property

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Photo gallery for Franklin Marriott Cool Springs

Executive lounge
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Exterior
Executive lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
$199
includes taxes & fees
Jan 10 - Jan 11

Explore the area

View in a map
700 Cool Springs Blvd, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪1 min drive‬
  • Place, Aspen Grove Park
    ‪2 min drive‬
  • Place, Broadway
    ‪18 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds

7.6 out of 10
Good
(7 reviews)
  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

8.0 out of 10
Very good
(7 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Executive lounge

Club Room, 2 Double Beds

  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds (Mobility Accessible, Tub)

  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds (Hearing Accessible)

  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (Hearing Accessible)

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (Mobility Accessible, Tub)

  • 311 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Club Room, 2 Double Beds (Hearing Accessible)

  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Club Room, 2 Double Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Executive lounge

Club Room, 1 King Bed

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby
Hilton Franklin Cool Springs
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 1,000 reviews
Hilton Franklin Cool Springs

About this property

Franklin Marriott Cool Springs

3.5-star Franklin hotel close to CoolSprings Galleria
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Change of towels is available on request.
Franklin Marriott Cool Springs offers 300 air-conditioned accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Franklin hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Franklin Marriott Cool Springs features an indoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 29000 square feet (2694 square meters) include conference space. This business-friendly hotel also offers a terrace, gift shops/newsstands, and a garden. A complimentary area shuttle within 3 miles is available for guests. Parking is available onsite for a surcharge.

Franklin Marriott Cool Springs is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Stave Regional Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Onsite venue #2 - This coffee shop serves breakfast and lunch. Open daily.
Stave Lounge - This restaurant serves lunch and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Self parking on site (USD 12 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Stave Lounge
  • Stave Regional Kitchen

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business center
  • 29,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (35 inches high)
  • Grab bar near toilet (35 inches high)
  • Lever door handles
  • Roll-in shower (36 inches wide)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 9 2025 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 20.00 per person
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 12.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cool Springs Marriott Franklin
Franklin Cool Springs
Franklin Cool Springs Marriott
Franklin Marriott Cool Springs
Franklin Marriott Cool Springs Hotel
Marriott Cool Springs
Marriott Cool Springs Franklin
Marriott Cool Springs Hotel
Marriott Franklin
Marriott Franklin Cool Springs
Franklin Marriott Cool Springs Hotel Franklin
Franklin Marriott Cool Springs Hotel
Franklin Marriott Cool Springs Franklin
Franklin Marriott Cool Springs Hotel Franklin

Franklin Marriott Cool Springs Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 267 out of 467 reviews
Rating 8 - Good. 110 out of 467 reviews
Rating 6 - Okay. 53 out of 467 reviews
Rating 4 - Poor. 24 out of 467 reviews
Rating 2 - Terrible. 13 out of 467 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Bob

Stayed 1 night in Oct 2025

10/10 Excellent

Mouna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

4/10 Poor

Selene

Stayed 1 night in Sep 2025

10/10 Excellent

Ronald, Crossville

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Sep 2025

10/10 Excellent

William

Stayed 1 night in Jun 2025

10/10 Excellent

kristen

Stayed 2 nights in May 2025

10/10 Excellent

sammy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet and easy to get to
Stayed 1 night in May 2025

10/10 Excellent

Marquita

Stayed 1 night in May 2025

4/10 Poor

Daniel

The hotel was over booked. We had to stay a
Stayed 1 night in May 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk folks were so nice!
Stayed 1 night in Apr 2025

6/10 Okay

Brittany

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
There was nothing special about the establishment. It was just okay. The dining is terrible.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to relax.

Excellent upper tier hotel. Friendly helpful staff. Great dining experience and reasonably priced. Big suite, pool, and exercise room.
Stayed 1 night in Apr 2025

10/10 Excellent

Reveland, Tupelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Matthew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent stay
Stayed 1 night in Mar 2025

8/10 Good

AARON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Ryan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff were perfectly friendly and helpful. The facility and indeed the room were as clean as could be. This is just an older building with older facility issues - seemingly low water pressure; the "feel good" extra lock on the door didn't work, with marks showing the for had been forced open a few times (the deadbolt worked just fine); the room, although spotless, just smelled stale; all the electric sockets had no grip pressure left, and plugs fell out of them if looked at wrong. But again, it's an older facility. Never felt unclean, and was a nice place to stay the night.
Stayed 1 night in Mar 2025

10/10 Excellent

Rikki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this location!
Stayed 2 nights in Mar 2025

8/10 Good

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
got a dirty room to start by mistake but they quickly got me a new room. very comfy
Stayed 1 night in Mar 2025

10/10 Excellent

Boyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Heidi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff members were great 👍
Stayed 1 night in Dec 2024

10/10 Excellent

Katrina K Thompson

Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, super friendly staff and very clean accommodations.
Stayed 1 night in Nov 2024

2/10 Terrible

Amy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, it should have been more upscale. Just seemed rundown a bit.
Stayed 1 night in Oct 2024