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Franklin Marriott Cool Springs

3.5 star property

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Photo gallery for Franklin Marriott Cool Springs

Terrace/patio
Executive lounge
Reception
Lounge
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pool
  • Breakfast available
  • Laundry
  • Bar
  • Gym

Explore the area

Map
700 Cool Springs Blvd, Franklin, TN, 37067
  • CoolSprings Galleria
    ‪3 min drive‬
  • The Factory
    ‪6 min drive‬
  • Franklin Theatre
    ‪7 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Hearing Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Non Smoking (Hearing Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Club Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Executive lounge

Club Room, 2 Double Beds

  • 324 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds (Mobility Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Club Room, 2 Double Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 311 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Executive lounge

Club Room, 1 King Bed

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Hilton Franklin Cool Springs

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (998)
The price is $195
per night
$229 total
includes taxes & fees
Apr 9 - Apr 10
Hilton Franklin Cool Springs

About this property

Franklin Marriott Cool Springs

3.5-star Franklin hotel close to CoolSprings Galleria
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Franklin Marriott Cool Springs offers 300 air-conditioned accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Franklin hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Franklin Marriott Cool Springs features an indoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 29000 square feet (2694 square meters) include conference space. This business-friendly hotel also offers a terrace, gift shops/newsstands, and a garden. A complimentary area shuttle within 3 miles is available for guests. Onsite self parking is complimentary.

Franklin Marriott Cool Springs is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Stave Regional Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Coffee Etc. - This coffee shop serves breakfast and lunch. Open daily.
Stirrup Cup Lounge - This restaurant serves lunch and dinner. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Coffee Etc.
  • Stave Regional Kitchen
  • Stirrup Cup Lounge

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop

Business services

  • 24-hour business center
  • 29,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (35 inches high)
  • Grab bar near toilet (35 inches high)
  • Lever door handles
  • Roll-in shower (36 inches wide)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 20.00 per person
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cool Springs Marriott Franklin
Franklin Cool Springs
Franklin Cool Springs Marriott
Franklin Marriott Cool Springs
Franklin Marriott Cool Springs Hotel
Marriott Cool Springs
Marriott Cool Springs Franklin
Marriott Cool Springs Hotel
Marriott Franklin
Marriott Franklin Cool Springs
Franklin Marriott Cool Springs Hotel Franklin
Franklin Marriott Cool Springs Hotel
Franklin Marriott Cool Springs Franklin
Franklin Marriott Cool Springs Hotel Franklin

Franklin Marriott Cool Springs Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 250 out of 442 reviews
Rating 8 - Good. 105 out of 442 reviews
Rating 6 - Okay. 52 out of 442 reviews
Rating 4 - Poor. 22 out of 442 reviews
Rating 2 - Terrible. 13 out of 442 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff members were great 👍
Stayed 1 night in Dec 2024

10/10 Excellent

Katrina K Thompson

Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, super friendly staff and very clean accommodations.
Stayed 1 night in Nov 2024

2/10 Terrible

Amy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, it should have been more upscale. Just seemed rundown a bit.
Stayed 1 night in Oct 2024

6/10 Okay

Andrew

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lĺlllllllll
Stayed 1 night in Oct 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

6/10 Okay

Jossie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gina, Birminghahm

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, comfortable beds and quiet.
Stayed 1 night in Aug 2024

10/10 Excellent

Michele

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay at!
Stayed 1 night in Aug 2024

8/10 Good

Manish

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Doris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

William, Greenwood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel. Wonderful conference facility. Rooms were quiet mostly, except walls were a little thin.
Stayed 2 nights in Jul 2024

10/10 Excellent

Brian

Stayed 4 nights in Jul 2024

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2024

8/10 Good

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super fast and easy check in. Fair price. Good accommodations. Convient location
Stayed 1 night in Jul 2024

8/10 Good

David R.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were comfortable, we had a fathom toilet. It went off a lot on its own. Hallways were like being in the Arctics. Carpeting in hallways had waves, could easily trip up. Airvents in the hallways were nasty, clogged with dirt. Breakfasts were great, good selections.
Stayed 2 nights in Jun 2024

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy for quick trip
The hotel was very comfy and efficient for our stay.
Stayed 1 night in Jun 2024

6/10 Okay

Ford

Liked: Staff & service
Disliked: Cleanliness
Only read I stayed was for a convention. I would not stay here on MY DIME.
Stayed 1 night in Jun 2024

4/10 Poor

Ford

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I would not stay here again
Stayed 2 nights in Jun 2024

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I will definitely be staying at this hotel again. Very nice and roomy.
Stayed 2 nights in Jun 2024

8/10 Good

Victoria

Stayed 2 nights in May 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Melanie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Nice hotel in need of TLC and updating
The hotel looks nice when you walk in. But the room could have used some updating. The toilet, which ran off and on all the time, is definitely made for shorter people. I basically had to fall onto it. The sheets were scratchy. And the room was hot at night even though I turned the thermostat way down. When I realized the refrigerator wasn't cold, I had turned it up to make it colder and then I realized it wasn't plugged in hours after I put my food in there. The sink made a very loud high pitched sound when it was turned it on. But, the shower was great. The hotel was nice. The staff was nice. Also, the courtyard is a little depressing. So much could be done with that area.
Stayed 3 nights in May 2024