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Hampton Inn & Suites Nashville/Franklin (Cool Springs)

2.5 star property

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Photo gallery for Hampton Inn & Suites Nashville/Franklin (Cool Springs)

Restaurant
Terrace/patio
View from room
Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Gym
  • Housekeeping
$107
includes taxes & fees
Jan 1 - Jan 2, 2026

Explore the area

View in a map
7141 S Springs Dr, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪3 min walk‬
  • Place, Aspen Grove Park
    ‪15 min walk‬
  • Place, Iasis Health Care
    ‪3 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Large)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking (Large)

9.6 out of 10
Exceptional
(4 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Kitchen, Non Smoking)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Kitchen, Non Smoking)

8.6 out of 10
Excellent
(4 reviews)
  • 576 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Pool View

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking, Pool View

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchen, Pool View (Non Smoking)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed, Kitchen, Pool View (Non Smoking)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Pool View (Shower Only)

27-inch TV with digital channels, video-game console

Room, 1 King Bed, Pool View (Shower Only)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Pool View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub (Pool View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

9.0 out of 10
Wonderful
(11 reviews)
  • 576 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Shower Only)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed (Shower Only)

9.4 out of 10
Exceptional
(10 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby
Hyatt Place Nashville/Franklin/Cool Springs
  • Pool
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4.4 out of 5, Excellent, 1,001 reviews
Hyatt Place Nashville/Franklin/Cool Springs

About this property

Hampton Inn & Suites Nashville/Franklin (Cool Springs)

Franklin hotel connected to a shopping center, walkable to CoolSprings Galleria
Along with an outdoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities. Housekeeping is available on request.
Hampton Inn & Suites Nashville/Franklin (Cool Springs) offers 127 accommodations with video-game consoles and safes. Pillowtop beds feature down comforters and premium bedding. Televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Franklin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hampton Inn & Suites Nashville/Franklin (Cool Springs) features an outdoor pool and a fitness center. Wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary self parking is available on site, along with a car charging station.

Hampton Inn & Suites Nashville/Franklin (Cool Springs) is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 10 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 1996
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch TV with digital channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from September 15 2025 to March 15 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 15.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Nashville/Franklin Cool Springs Hotel Franklin
Hampton Inn Nashville/Franklin Cool Springs Hotel
Hampton Inn Nashville/Franklin Cool Springs
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Hampton Inn Nashville/Franklin Cool Springs Hotel
Hampton Inn & Suites Nashville/Franklin (Cool Springs) Hotel
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Hampton Inn Nashville/Franklin Cool Springs
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Hampton Inn & Suites Nashville/Franklin (Cool Springs) Franklin
Hampton Inn & Suites Nashville/Franklin (Cool Springs) Franklin
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Hampton Inn Nashville/Franklin Cool Springs
Hotel Hampton Inn & Suites Nashville/Franklin (Cool Springs)
Hampton Inn Suites Nashville/Franklin (Cool Springs)

Hampton Inn & Suites Nashville/Franklin (Cool Springs) Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 332 out of 621 reviews
Rating 8 - Good. 184 out of 621 reviews
Rating 6 - Okay. 62 out of 621 reviews
Rating 4 - Poor. 28 out of 621 reviews
Rating 2 - Terrible. 15 out of 621 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cleanliness and breakfast excellent. Bed uncomfort

Stayed 1 night in Aug 2025

10/10 Excellent

Brandon

Stayed 1 night in Aug 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again.

Was a good stay. No problems.
Stayed 1 night in Aug 2025

10/10 Excellent

LORI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Paige

Business traveler
Liked: Cleanliness
Stayed 3 nights in Aug 2025

8/10 Good

Joy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice room but TV couldn’t get any local channels!!! Most was apps that you had a membership for, like Disney and Hulu
Stayed 1 night in Aug 2025

10/10 Excellent

clayton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great!
Stayed 3 nights in Aug 2025

10/10 Excellent

Ross Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was nice. It saved us a lot of money that we would have had to have eaten out. It was safe. The pool was nice.
Stayed 7 nights in Aug 2025

8/10 Good

CHARLES

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Stayed 2 nights in Aug 2025

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and breakfast

Comfortable bed, clean and enjoyed breakfast for four mornings.
Stayed 4 nights in Jul 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast included. Friendly Staff. Approx. 30 min (or less) drive to and from the airport. Has an outdoors pool.
Stayed 4 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

tyrel

Stayed 1 night in Jul 2025

10/10 Excellent

Arnold

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to shopping and restaurants
Stayed 3 nights in Jul 2025

10/10 Excellent

Trisha

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location: close to major roadways, restaurants, and shopping.
Stayed 1 night in Jul 2025

4/10 Poor

Dave

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Dirty, Door safety latch did not work. Door did not lock when leaving unless you pilled it.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jean

Stayed 1 night in Jul 2025

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
With the exception of having an outdoor pool, we loved everything about this property and our stay here. The room was great, the property was clean and well maintained, and the staff were exceptional. .I wish I had written their names down, but I do want to recognize the young man and woman at the front desk for check-in and check-out, and the girl working the breakfast area. She always had a great smile and the food never ran out! We will be back for sure! Thank you to everyone there. They do your property pround!
Stayed 2 nights in Jul 2025

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, clean hotel
Stayed 8 nights in Jun 2025

10/10 Excellent

Gabriel, Hollywood

Stayed 4 nights in Jun 2025

10/10 Excellent

Jeri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite exceded my expectations. The staff was kind, courteous, qnd knowledgeable. 2nd stay at this hotel and plan to return.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kacy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had misbooked a previous hotel so we had to continue another four hours on our trip. We were going on 30 hours of no sleep and when we called, reception immediately changed our reservation to allow us to check in early. The two women in reception were absolutely wonderful, greeted us with so much kindness and hospitality. It made a world of difference to us.
Stayed 1 night in Jun 2025