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Hilton Franklin Cool Springs

4.0 star property

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Photo gallery for Hilton Franklin Cool Springs

Relax in the spacious lobby with plush sofas and a stunning view of the surrounding greenery.
Relax in style with wicker sofas and armchairs surrounding a central fire feature.
Welcome to our hotel lobby, featuring a spacious reception area with a large desk, comfortable seating, and a window offering views of the surrounding greenery.
Enjoy a delicious breakfast at this stylish breakfast bar, featuring a variety of treats and a view of the outdoor area.
Relax in our spacious lobby with comfortable seating and large windows offering views of the surrounding greenery.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • 24/7 front desk
  • Bar
  • Laundry

Explore the area

Map
601 Corporate Centre Drive, Franklin, TN, 37067
  • CoolSprings Galleria
    ‪1 min drive‬
  • Aspen Grove Park
    ‪3 min drive‬
  • The Factory
    ‪7 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪28 min drive‬

Room options

View all photos for ADA Accessible, Room, 1 King Bed, Accessible, Executive Level (Bathtub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

ADA Accessible, Room, 1 King Bed, Accessible, Executive Level (Bathtub)

8.0 out of 10
Very good
(1 review)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed

9.4 out of 10
Exceptional
(52 reviews)
  • 314 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(28 reviews)
  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed, Corner

9.8 out of 10
Exceptional
(7 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Executive Level

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed, Executive Level

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 900 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for ADA Accessible, Room, 1 King Bed, Accessible, Executive Level (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

ADA Accessible, Room, 1 King Bed, Accessible, Executive Level (Hearing)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed, Corner (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for ADA Accessible, Room, 1 King Bed, Accessible, Bathtub

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

ADA Accessible, Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for ADA Accessible, Suite, 1 Bedroom, Accessible (Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

ADA Accessible, Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 900 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for ADA Accessible, Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

ADA Accessible, Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for ADA Accessible, Suite, 1 Bedroom, Accessible (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

ADA Accessible, Suite, 1 Bedroom, Accessible (Hearing)

  • 895 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for ADA Accessible, Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

ADA Accessible, Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for ADA Accessible Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

ADA Accessible Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(3 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for ADA Accessible Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

ADA Accessible Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hilton Franklin Cool Springs

4-star Franklin hotel close to CoolSprings Galleria
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and self parking. Housekeeping is available on request.
Hilton Franklin Cool Springs offers 244 air-conditioned accommodations with laptop-compatible safes and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 49-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Franklin hotel provides wired and wireless Internet access (WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Hilton Franklin Cool Springs features a 24-hour fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 8 meeting rooms. Event facilities measuring 10000 square feet (929 square meters) include conference space. This business-friendly hotel also offers a terrace, a fireplace in the lobby, and dry cleaning/laundry services. A complimentary area shuttle within 5 miles is available for guests. Parking is available onsite for a surcharge.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
HARTH - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 mi
  • Self parking on site (USD 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 to 17 for adults and USD 8 to 12 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • HARTH

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business center
  • 8 meeting rooms

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 2 to April 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10.00 to 17.00 for adults, and USD 8.00 to 12.00 for children
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 12.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The seasonal pool will be open from April 01 to October 01
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Franklin Cool Springs Hotel
Hilton Cool Springs Hotel
Hilton Cool Springs
Hilton Franklin/Cool Springs TN
Hilton Franklin Cool Springs Hotel
Hilton Franklin Cool Springs Franklin
Hilton Franklin Cool Springs Hotel Franklin

Hilton Franklin Cool Springs Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 785 out of 1001 reviews
Rating 8 - Good. 143 out of 1001 reviews
Rating 6 - Okay. 39 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

lindsay

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well rounded Hotel

Staff are great so accommodating.
Stayed 1 night in Apr 2025

10/10 Excellent

Shontara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff. Provided great service.
Stayed 2 nights in Mar 2025

10/10 Excellent

VIRGINA

Traveled with family
Liked: Amenities
This property is really close to everything we need! It’s right off the interstate and easy to access! The staff is welcoming and friendly! We couldn’t be happier with our stay
Stayed 1 night in Apr 2025

10/10 Excellent

Nina

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Amazing property and staff!
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
👍👍👍
Stayed 2 nights in Apr 2025

10/10 Excellent

Nina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the property, top notch service!! Thank you!!
Stayed 1 night in Mar 2025

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Brittany

Stayed 2 nights in Apr 2025

10/10 Excellent

Len

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable accommodations and friendly staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Chrystal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very quiet. The curtains actually closed all the way and kept the light out. The hotel is very clean and staff are friendly. The only thing i didnt like was you have to pay for breakfast.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Darrell

Stayed 2 nights in Mar 2025

10/10 Excellent

Lunden

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2025

8/10 Good

Hilmi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The doors are very loud and don’t insulate sound well. Overall clean beds and bathroom.
Stayed 3 nights in Mar 2025

8/10 Good

Cahle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay. The only com
Stayed 1 night in Mar 2025

10/10 Excellent

LINDA A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautifully decorated and clean!

Beautifully decorated and clean! Very elegant hotel. I would stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Taylor

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities
The absolute worst experience. Checked in after 12 hours of driving to find out that the hotel overbooked and canceled our room. The staff was incredibly rude and had no solutions for us as all other rooms were fully booked, as well as the surrounding area hotels being spring break time. Never had an experience like this happen, but we will not be back and do not recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with kind staff!
Stayed 4 nights in Mar 2025

10/10 Excellent

Uwimbabazi

Stayed 2 nights in Mar 2025

8/10 Good

Harold

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
With the amount you pay for staying here (over $150 per night ) I was disappointed I had to pay for a "continental breakfast and $2.00 for a bottle of water? I think that is nuts. I can stay at other less costly decent clean hotels including continental breakfast .Wont stay again
Stayed 2 nights in Mar 2025

10/10 Excellent

Julie

Liked: Cleanliness
Stayed 1 night in Mar 2025

4/10 Poor

Marjorie

I thought I had free breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very nice hotel
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y
Stayed 2 nights in Mar 2025