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Hilton Garden Inn Nashville/Franklin Cool Springs

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn Nashville/Franklin Cool Springs

Terrace/patio
Exterior
Lobby
Lobby
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool
  • Pet friendly

Explore the area

Map
9150 Carothers Pkwy, Franklin, TN, 37067
  • CoolSprings Galleria
    ‪19 min walk‬
  • Aspen Grove Park
    ‪4 min drive‬
  • Crockett Park
    ‪5 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 229 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 235 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 235 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 235 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

Room, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(3 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Bathtub (Hearing)

Premium bedding, pillowtop beds, in-room safe, desk

Room, Accessible, Bathtub (Hearing)

  • 235 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 228 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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Pool
Hot Tub
Breakfast included
Pet friendly
4.8 out of 5, Exceptional, (1456)
The price is $136
per night
$160 total
includes taxes & fees
Feb 1 - Feb 2
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About this property

Hilton Garden Inn Nashville/Franklin Cool Springs

3-star Franklin hotel close to CoolSprings Galleria
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hilton Garden Inn Nashville/Franklin Cool Springs offers 131 air-conditioned accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Garden Inn Nashville/Franklin Cool Springs features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 3-star property consist of a 24-hour business center, 4 meeting rooms, and coworking spaces. Event facilities measuring 2700 square feet (251 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary self parking is available on site, along with a car charging station.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Seasons Local Fare - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 13.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Seasons Local Fare

Things to do

  • 24-hour gym
  • Indoor pool
  • Stereo
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (2,700 square feet of space)
  • Coworking space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 13.95 for adults and USD 6.95 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Cool Springs
Hilton Garden Inn Nashville/Franklin
Hilton Garden Inn Nashville/Franklin Cool Springs
Hilton Garden Inn Nashville/Franklin Cool Springs Hotel
Hilton Garden Inn Nashville/Franklin Cool Springs Franklin
Hilton Garden Inn Nashville/Franklin Cool Springs Hotel Franklin

Hilton Garden Inn Nashville/Franklin Cool Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 574 out of 1000 reviews" "
Rating 8 - Good. 285 out of 1000 reviews" "
Rating 6 - Okay. 93 out of 1000 reviews" "
Rating 4 - Poor. 25 out of 1000 reviews" "
Rating 2 - Terrible. 23 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

BRENDA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Oct 2024

10/10 Excellent

Glenn, Trussville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 1 night in Oct 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Valerie

Stayed 1 night in Oct 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Just an overnight stay and will be back for more.
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Sergio

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property was nice. Night shift clerk Tyler was rude and unwelcoming. He gave us a room where bed was unmade. I called from the room and he said no way! We took a picture. Went to get another room and said he didn’t want to see the picture. Never said another word to us. Just put the cards on the counter and turned around
Stayed 1 night in Sep 2024

10/10 Excellent

Juicy ??

Stayed 2 nights in Aug 2024

6/10 Okay

Cecelia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Wasnt offered free breakfast that came with hotel stay, paid $35 daily for breakfast. Front desk was on his phone and maybe said a few words. Handed room key with no breakfast coupons or gave info on how to get to room. House keeping kept room nice. Pizza boxes and trash in common area by elevators. Barking dogs in hotel, and parents who let kids run wild.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ternarian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No coment
Stayed 2 nights in Sep 2024

10/10 Excellent

Sabrina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved this hotel. Super clean and safe surroundings definitely would go back!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed My Stay
Great place to stay!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Nazaren

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean, the staff was professional and courteous, it was in a great location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Kiraston, west point

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loveddd this hotel! The staff is very friendly!! I absolutely loved and adored our bartender MARCEL!! 5 Stars…….
Stayed 2 nights in Aug 2024

10/10 Excellent

Joe

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
Autumn checked in on me via text. My friends in another room needed towels and got them immediately. Friendly prompt courteous service.
Stayed 1 night in Aug 2024

6/10 Okay

Maureen

Stayed 1 night in Aug 2024

8/10 Good

Lorrie

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Mitchel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Professionalism and courtesy
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice place staff was amazing
Stayed 3 nights in Aug 2024

10/10 Excellent

Karina

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It was a nice clean room. However the receptionist wasn’t friendly at all. Didn’t greet us or really even talk to us. I asked what room we were staying in, his response was it’s on the key card. That was it. Not a good first impression.
Stayed 1 night in Jul 2024