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Holiday Inn Express Brentwood South - Cool Springs, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Brentwood South - Cool Springs, an IHG Hotel

Exterior
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Outdoor pool
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning
  • Breakfast included
  • Parking included

Explore the area

Map
8097 Moores Lane, Brentwood, TN, 37027
  • CoolSprings Galleria
    6 min drive
  • Brentwood Library
    6 min drive
  • Franklin Farmers Market
    11 min drive
  • Nashville, TN (BNA-Nashville Intl.)
    23 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility Tub)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Franklin - Cool Springs, an IHG Hotel

Pool
Pet friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (730)
The price is $98
per night
$115 total
includes taxes & fees
Jan 1 - Jan 2
Holiday Inn Franklin - Cool Springs, an IHG Hotel

About this property

Holiday Inn Express Brentwood South - Cool Springs, an IHG Hotel

Brentwood hotel close to CoolSprings Galleria
A fitness center, a snack bar/deli, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning.
Holiday Inn Express Brentwood South - Cool Springs, an IHG Hotel offers 111 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Brentwood hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Event facilities measuring 872 square feet (81 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Holiday Inn Express Brentwood South - Cool Springs, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 872 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Cool Springs
Holiday Inn Express Brentwood South Cool Springs
Holiday Inn Express Brentwood South Cool Springs Hotel Franklin
Holiday Inn Express Brentwood South Cool Springs Hotel
Holiday Inn Express Brentwood South Cool Springs Franklin
Holiday Inn Express Brentwood South Cool Springs

Holiday Inn Express Brentwood South - Cool Springs, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 428 out of 1000 reviews" "
Rating 8 - Good. 299 out of 1000 reviews" "
Rating 6 - Okay. 149 out of 1000 reviews" "
Rating 4 - Poor. 77 out of 1000 reviews" "
Rating 2 - Terrible. 47 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Jason

Liked: Staff & service
Musty Smell
Stayed 1 night in Aug 2024

10/10 Excellent

terry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Cenzarah

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 2 nights in Aug 2024

10/10 Excellent

Katalin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here driving home from Florida. The room was reasonably priced, the hotel was clean as well as our room. Staff was friendly and the surrounding area is quiet. Definitely would be staying here again if we take the same route.
Stayed 1 night in Jun 2024

6/10 Okay

Arykah

Stayed 1 night in Aug 2024

10/10 Excellent

Tamara

Stayed 1 night in Aug 2024

10/10 Excellent

Barbara L, Lithonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Carlo

Traveled with family
Liked: Staff & service
Was hoping for newer rooms for the price
Stayed 1 night in Aug 2024

2/10 Terrible

Chad

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Felt like a super 8 remodel. Room stank and covers and carpet were damp. If I could post the smell of this place I would. Hard to believe Holiday Inn would allow their name to be associated with this place.
Stayed 1 night in Aug 2024

10/10 Excellent

HUONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to stay
Stayed 1 night in Aug 2024

8/10 Good

Sharon

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

richard W

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice weekend at this property.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy. Great for a quick one night stay
Stayed 1 night in Aug 2024

6/10 Okay

Rhonda

Stayed 2 nights in May 2024

8/10 Good

veronique

Liked: Staff & service
Had a smell in the rooms. Water dripping onto carpet from AC.
Stayed 1 night in Jul 2024

4/10 Poor

Scott

Liked: Property conditions & facilities
Disliked: Cleanliness
Dirty shower
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not stay here again! Lesson learned
For one, I don’t know if the room has been properly kept but there was a bug in the shower. Also, my wife and I had went out on the town at 11AM Saturday and came back to our hotel room at 4:15PM to our room door being open for more than 3 hours because house keeping left our door open! We knew personnel came in because they retrieved used towels from the bathroom. I won’t be staying here again. If IHG prides itself on safety of its residents who reside there then this shouldn’t have happened! Having laptops, perfumes, shoes etc exposed, luckily there was not anything damaged! But can you imagine!??! Then, personnel want to reward you with points for “pity” or silence and I thoroughly did not agree with that not even knowing if the amount of points was worth a “full nights stay”! Train your personnel to close doors behind them because this situation could have turned out horribly another way!
Stayed 2 nights in Jul 2024

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and great staff!
Stayed 1 night in Jul 2024

8/10 Good

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Bruce

Traveled with partner
Convenient
Stayed 1 night in Jul 2024

10/10 Excellent

Arykah

Stayed 1 night in Jul 2024

8/10 Good

Dale

Stayed 1 night in Jul 2024

2/10 Terrible

Christine

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Manger took care of nothing for me. First room was a fire safety, door took 2 minutes to open. The mold smell was powerful. Other room has pulled up carpet that was dangerous and ripped curtains
Stayed 1 night in Jul 2024

2/10 Terrible

Ted

Traveled with family
Disliked: Property conditions & facilities, room comfort
Was given rooms 224 and 226. Could not open the door due to door dragging floor. Once forced open there was a horrible smell of mold/mildew. So strong it took our breath. The dampness in room was bad. The other room the bathroom door would not shut. Both were very evident of serious water damage. We went downstairs and requested another room. The front desk person was not apologetic or really sympathetic- just asked if we had used the restroom. She did assign us new rooms on third floor which had no mildew smell but were not too clean. The curtains on one needed washing from food handprints, the shower had mildew stains and bottom dingy stains. We have stayed in Holiday Inn Express several times in past and always had a great stay. Your ratings look good but we found it way below the rating of 8 that was given online.
Stayed 1 night in Jul 2024

10/10 Excellent

Darin

Stayed 1 night in Jul 2024