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Holiday Inn Express Hotel & Suites Spence Lane, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Hotel & Suites Spence Lane, an IHG Hotel

Exterior
Lobby lounge
Lobby lounge
Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace
Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

Map
714 Spence Lane, Nashville, TN, 37217
  • Tennessee State Fairgrounds
    ‪5 min drive‬
  • Music City Center
    ‪5 min drive‬
  • Geodis Park
    ‪7 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 King Bed (Additional Living Area)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 King Bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Comm, Roll Shwr)

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Comm, Roll Shwr)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobil Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Comm, Tub)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Comm, Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King bed, two room suite

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

1 King bed, two room suite

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm)

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Comm)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Comm, Tub)

Room amenity

Suite, 1 King Bed, Accessible (Comm, Tub)

  • Sleeps 2
  • 1 King Bed

About this property

Holiday Inn Express Hotel & Suites Spence Lane, an IHG Hotel

Hotel in South Nashville
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Holiday Inn Express Hotel & Suites Spence Lane, an IHG Hotel offers 87 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.

Holiday Inn Express Hotel & Suites Spence Lane, an IHG Hotel is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Spence Lane
Holiday Inn Express Hotel Spence Lane Nashville
Holiday Inn Express Spence Lane
Holiday Inn Express Spence Lane Nashville
Spence Lane
Holiday Inn Express Hotel Suites Spence Lane
Holiday Inn Express Hotel Suites Spence Lane an IHG Hotel
"Holiday Inn Express Hotel Suites Spence Lane an IHG Hotel"

Holiday Inn Express Hotel & Suites Spence Lane, an IHG Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 254 out of 1000 reviews" "
Rating 8 - Good. 297 out of 1000 reviews" "
Rating 6 - Okay. 184 out of 1000 reviews" "
Rating 4 - Poor. 135 out of 1000 reviews" "
Rating 2 - Terrible. 130 out of 1000 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Brock

Stayed 1 night in Oct 2024

2/10 Terrible

April

Traveled with group
Disliked: Amenities, property conditions & facilities
Our room had a horrible musty smell, toliets did not flush properly, false advertising about a pool, took a long time for hot water. Rooms and hotels were very outdated, the front desk fridge area was out of bottled water for says
Stayed 4 nights in Oct 2024

8/10 Good

Linda

Traveled with family
Liked: Cleanliness
Property needs some updates. Bathroom was small not that it needs to be big but karger
Stayed 2 nights in Oct 2024

2/10 Terrible

Victor

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

Nick

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
1 night stay
The room was not ready when we arrived at 3:00, due to being busy the night before. Room was clean & comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Paula

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
It was nice, but our central unit did not work properly. It was hot in our room and the central unit made a lot of noise, but we did enjoy our trip and a nice clean room.
Stayed 1 night in Oct 2024

2/10 Terrible

Sara

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff never had answers to help the situation. Smelled like mold every room we went into. It was not comfortable stay for many reasons
Stayed 3 nights in Oct 2024

4/10 Poor

Dirk

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dump despite great staff
The staff at this hotel was excellent. Very helpful and friendly. The hotel, on the other hand was a dump. No pool. Carpet and paint is filthy. This hotel needs major repairs and renovation.
Stayed 5 nights in Oct 2024

2/10 Terrible

Joey

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn
Was priced one price on hotels.com and paid a higher price at the hotel at check in. Room smelled horrible along with the other parts of the hotel as well. Was supposed too be charged 167.00 But was charged 187.00
Stayed 1 night in Sep 2024

6/10 Okay

Gregory

Liked: Cleanliness, staff & service
Older facility bathroom are cramped and missing garbage
Stayed 1 night in Sep 2024

6/10 Okay

Shinobu

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for your caring and polite staff during my difficult time.
Stayed 2 nights in Sep 2024

10/10 Excellent

Casey

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to downtown
Stayed 1 night in Sep 2024

2/10 Terrible

Chante

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away!
This hotel was very run down and dirty. Our room smelled like wet musty carpet. There was a 2 inch cockroach in the lobby. Also found a cockroach in my room. Stay away from this place. The front desk workers were not very polite as well.
Stayed 2 nights in Sep 2024

10/10 Excellent

Antoine

Traveled with family
Liked: Cleanliness, amenities
Great hotel
Stayed 1 night in Sep 2024

8/10 Good

Michael, Waltham Cross

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near busy roads , quite noisy
Stayed 6 nights in Sep 2024

10/10 Excellent

Jodi, Evansville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Douglas

Traveled with family
Liked: Staff & service, property conditions & facilities
Nice place
Stayed 4 nights in Sep 2024

2/10 Terrible

Elizabeth

Stayed 1 night in Sep 2024

10/10 Excellent

Erica

Stayed 1 night in Aug 2024

2/10 Terrible

scott

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a healthy hazard. Impossible to stay at this hotel. We left immediately.
Stayed 4 nights in Aug 2024

6/10 Okay

Jim

Liked: Staff & service
Disliked: Property conditions & facilities
Needs Safety Updates
We were placed in a special access room which wasn’t requested or needed. The toilet seat was so loose as to be unsafe to sit on (reported to the front desk), the lighting in the bathroom is terrible, the tub bottom was extremely slippery (no non-slip material on it, which seems very risky in an access room), the very nice electric blinds had no instructions or even indication that they were electric (it took a while to figure that out), the front desk attendant (Derek) was very pleasant and helpful, otherwise the room was fine. It would be the last room I would put someone in due to the headlights on Spence Ln being highly visible from the bed unless the heavy shade was lowered.
Stayed 1 night in Aug 2024

2/10 Terrible

Rosa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like it at all I have stayed at other holiday inn express and nothing compared to this one when I checked in staff had no idea what she was doing. I had a reservation and gave my room away to some other guest. I pay for a two double bed and I end up getting one King bedroom. And we are a family of 4 . Won’t be staying here again .
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service
Could not stay
Once again, and it will be the last time, I booked a room four monthes in advance and paid in full through Hotels.com and went to check but there was no room availiable! The same thing happened in 2021. The lady in the lobby said Hotels.com overbooked and Hotels.com told me the hotel overbooked. I also have a reservation paid in full for the end of this month and I am thinking about cancelling and booking direct with the hotel. This is the second and last time this will hapen through Hotels.com. for now on I will be booking directly with the hotel. I had to drive three hours home after a late night at a concert but who cares, they just get to hold your money for four months and then issue a refund, not a problem on their end.
Stayed 1 night in Aug 2024