Holiday Inn Express Hotel & Suites Spence Lane, an IHG Hotel
Hotel in South Nashville
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Holiday Inn Express Hotel & Suites Spence Lane, an IHG Hotel offers 87 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.
Holiday Inn Express Hotel & Suites Spence Lane, an IHG Hotel is a smoke-free property.
Guests are offered a complimentary buffet breakfast each morning.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Free buffet breakfast available daily
Coffee and tea in common areas
Things to do
Gym
Family friendly
Free crib
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Business services
24-hour business center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Wheelchair accessible (may have limitations)
More
1 building
3 floors
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Free crib
Hypo-allergenic bedding
Pillowtop mattress
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
32-inch LCD TV with premium cable channels
Food and drink
Coffee/tea maker
Refrigerator
More
Air conditioning
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Holiday Inn Express Hotel Spence Lane
Holiday Inn Express Hotel Spence Lane Nashville
Holiday Inn Express Spence Lane
Holiday Inn Express Spence Lane Nashville
Spence Lane
Holiday Inn Express Hotel Suites Spence Lane
Holiday Inn Express Hotel Suites Spence Lane an IHG Hotel
"Holiday Inn Express Hotel Suites Spence Lane an IHG Hotel"
Holiday Inn Express Hotel & Suites Spence Lane, an IHG Hotel Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This hotel was very run down and dirty. Our room smelled like wet musty carpet. There was a 2 inch cockroach in the lobby. Also found a cockroach in my room. Stay away from this place. The front desk workers were not very polite as well.
This place is a healthy hazard. Impossible to stay at this hotel. We left immediately.
scott
Stayed 4 nights in Aug 2024
6/10 Okay
Jim
Aug 16, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Needs Safety Updates
We were placed in a special access room which wasn’t requested or needed. The toilet seat was so loose as to be unsafe to sit on (reported to the front desk), the lighting in the bathroom is terrible, the tub bottom was extremely slippery (no non-slip material on it, which seems very risky in an access room), the very nice electric blinds had no instructions or even indication that they were electric (it took a while to figure that out), the front desk attendant (Derek) was very pleasant and helpful, otherwise the room was fine. It would be the last room I would put someone in due to the headlights on Spence Ln being highly visible from the bed unless the heavy shade was lowered.
Didn’t like it at all I have stayed at other holiday inn express and nothing compared to this one when I checked in staff had no idea what she was doing. I had a reservation and gave my room away to some other guest. I pay for a two double bed and I end up getting one King bedroom. And we are a family of 4 . Won’t be staying here again .
Rosa
Stayed 2 nights in Jul 2024
2/10 Terrible
Verified traveler
Aug 5, 2024
Disliked: Staff & service
Could not stay
Once again, and it will be the last time, I booked a room four monthes in advance and paid in full through Hotels.com and went to check but there was no room availiable! The same thing happened in 2021. The lady in the lobby said Hotels.com overbooked and Hotels.com told me the hotel overbooked. I also have a reservation paid in full for the end of this month and I am thinking about cancelling and booking direct with the hotel. This is the second and last time this will hapen through Hotels.com. for now on I will be booking directly with the hotel. I had to drive three hours home after a late night at a concert but who cares, they just get to hold your money for four months and then issue a refund, not a problem on their end.
No pool as advertised. Terrible smells in building. Rude check in clerk
Susan
Stayed 2 nights in Aug 2024
2/10 Terrible
melissa
Traveled with family
Aug 5, 2024
Disliked: Staff & service, amenities
I did not like being told my room was cancelled when I booked it Feb 14 2024 and I was told to call Expedia which I did from the holiday inn expresss but you evidently was to busy to return my call within ten minutes like your message said and I had to drive home 5 hours away when I should have had a room for my family no reason for it to be cancelled
melissa
Stayed 1 night in Aug 2024
2/10 Terrible
Marilyn
Aug 4, 2024
Marilyn
Stayed 1 night in Jan 2022
8/10 Good
Jim
Aug 1, 2024
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Rom was quiet and the bed was comfortable. Furnishings were dated and the WiFi was SLLLLOWWWWWW
My husband and I have always stayed with Holiday Inn for the past 20 years and this hotel experience was bad / the smell was really bad when I went in to check in and lighting was bad in hallways/ when we got into our room the smell was worse ( damp musty moldy / bathroom was not cleaned cigarette ashes around toilet , food crumbs all over vanity, bathtub had dirty feet marks and dark ring around bath area. I walked into area by the bed and my allergies started / my head completed stopped up so my husband and I went to our vehicle and we both knew we couldn’t stay at this location so my husband went back in to explain and talk to the gentleman at the front desk and he told us we had to call back the next day and try to get a refund / we moved to a different Holiday Inn a few blocks away and was told by the guy running the front desk they deal with this a lot from that hotel. We were not trying to get our money back we just wanted to cover our other room we moved to / so we are are out almost 500 just for one nite and yes this did ruin our trip.
Angela
Stayed 1 night in Jul 2024
8/10 Good
Robert
Jul 21, 2024
The shower head would not stay in the top position. The lever in the tub spout was extremely hard to pull upward for the shower! Tv a bit small. All else was fine.
I booked 2 rooms. Walked into hotel had smell of must. Got our 2 rooms one down each hall 2nd floor. Stains on carpet, roach traps. Went into our room instantly musty mold smell, our beds were damp, table tops were damp, big water bubble coming down along wall size of a grown man's arm. Instantly started having a allergic reaction to our room. My other room was same way. Was outside trying to find another hotel because family couldn't breathe in that place. No refund. Says pool. Has pool but no water. Hotels.com didn't even call back to help me talk to GM to try and get a refund. I'm out 300$.... don't stay there
Verified traveler
Stayed 1 night in Jul 2024
6/10 Okay
Ashley
Jul 8, 2024
Pool was not filled. Had to be switched to another room due to ceiling looking. Breakfast was delivious
Stayed at a Holiday Inn in Louisville 2 weeks before with my dog. Not problem.
This Holiday Inn wouldn’t let me check in with my dog. ‘The manager won’t let me’
As I was leaving, so two obviously not service dogs walking into the hotel….