Holiday Inn Express Nashville Downtown - Broadway by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Nashville Downtown - Broadway by IHG

Exterior
Free daily on-the-go breakfast
1 bedroom, premium bedding, pillowtop beds, in-room safe
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pool
  • Parking available

Explore the area

Map
920 Broadway, Nashville, TN, 37203
  • Broadway
    ‪6 min walk‬
  • Bridgestone Arena
    ‪8 min walk‬
  • Music City Center
    ‪11 min walk‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪11 min drive‬

Room options

Standard Room, 2 Double Beds, Microwave

8.0 out of 10
Very good
(4 reviews)
  • 480 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

7.6 out of 10
Good
(8 reviews)
  • 480 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

8.0 out of 10
Very good
(1 review)
  • 480 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 480 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

8.2 out of 10
Very good
(11 reviews)
  • 720 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.4 out of 10
Very good
(5 reviews)
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 720 sq ft
  • Sleeps 6
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible (Mobility, Access Tub)

8.2 out of 10
Very good
(15 reviews)
  • 480 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room

7.4 out of 10
Good
(37 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

8.4 out of 10
Very good
(8 reviews)
  • 720 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(104 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(163 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express Nashville Downtown - Broadway by IHG

Hotel in Downtown Nashville
This smoke-free hotel features a 24-hour fitness center, a snack bar/deli, and a 24-hour business center. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a conference center, valet parking, and coffee/tea in a common area.
Holiday Inn Express Nashville Downtown - Broadway by IHG offers 287 accommodations with iPod docking stations and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

This Nashville hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express Nashville Downtown - Broadway by IHG features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and 5 meeting rooms. Event facilities measuring 10000 square feet (929 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn Express Nashville Downtown - Broadway by IHG is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (10,000 square feet of space)

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 9 to May 26:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 55 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 13 to October 07
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Nashville-Downtown
Holiday Inn Express Nashville-Downtown
Nashville-Downtown Holiday Inn Express
Holiday Inn Express Nashville Downtown Hotel Nashville
Holiday Inn Express Nashville-Downtown Hotel

Holiday Inn Express Nashville Downtown - Broadway by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 834 out of 1597 reviews
Rating 8 - Good. 419 out of 1597 reviews
Rating 6 - Okay. 179 out of 1597 reviews
Rating 4 - Poor. 99 out of 1597 reviews
Rating 2 - Terrible. 66 out of 1597 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Alba Maria Paz

Traveled with group
Liked: Cleanliness, staff & service
It was a nice place, and the staff were truly amazing. I could have brought this up, but I did not at the time, but we did notice some stains on our towels and washcloths. We did ask for more towels to avoid using the stained ones. Besides that, it was a great stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrea, Oakville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean, front desk helpful and friendly.
Stayed 2 nights in Mar 2025

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Our room could have used a little updating and the refrigerator didn't work
Stayed 1 night in Mar 2025

10/10 Excellent

Tiffany Marie

Stayed 3 nights in Mar 2025

6/10 Okay

Jennifer

Traveled with family and small children, Traveled with family
Beds were very small, breakfast sub par.
Stayed 2 nights in Mar 2025

4/10 Poor

Kelly

Liked: Cleanliness
Disliked: Property conditions & facilities
The water was freezing cold two of the mornings and I was told I would be comp'd 35,000 points and they have not show up in my IHG rewards yet.
Stayed 4 nights in Mar 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was witjin a couple blocks of the main.broadway area. Well lighted area, felt safe. Hot water was being serviced so only downside was lack of hot water during the first part of our stay
Stayed 3 nights in Mar 2025

4/10 Poor

daniel

We arrived on Monday evening and were informed by staff that they had to replace the hot water heater earlier in the day and there would be no hot water that day. We didn’t have hot water until the day of our departure on Thursday morning!! We had to take cold showers during our stay, not very enjoyable.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Candice, Queens village

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
I booked this hotel Based on the reviews of the cleanliness. Unfortunately, the room was not to a standard I’d call clean. The walls were dirty, the bathroom didn’t seem clean. The hot water took almost 9 mins to come out. The sink clogged every time we ran water. However the dining area was immaculate. Breakfast was great! Staff were so friendly and personable. The room was the biggest disappointment. The surrounding area felt Desolate at times. The walk to broadway was less than ten mins so that was convenient.
Stayed 1 night in Mar 2025

6/10 Okay

Marion P

Stayed 2 nights in Mar 2025

4/10 Poor

Carrie

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
You get what you pay for has never been more accurate. The location is perfect. 6 blocks to the heart of Broadway. The facility, however, I do not recommend. There was plywood screwed to the wall in multiple areas, the bar is small and there is no live music and the happy hour specials that were posted, were not honored. They were turning the water off for a few hours one day, not sure why. The driveway/valet area was so small and disorganized, I was worried about the well being of my vehicle. My husband is in a wheelchair and the elevators were almost impossible to use with him, myself, and a luggage cart. Do yourself a favor, spend a little more money and stay here. I had a future reservation, the following month and cancelled it.
Stayed 1 night in Mar 2025

6/10 Okay

karl

Liked: Cleanliness, staff & service
Disliked: Room comfort
could not provide a second room chair so we didn,t have to put up with l shaped sitting couch.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sabrina

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Close to main Broadway strip.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Noah

Stayed 1 night in Mar 2025

10/10 Excellent

Kerissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Look location and food price
Stayed 5 nights in Mar 2025

10/10 Excellent

Dale Marvin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast! Very comfy beds. Great location to walk to bars on Broadway! Nice staff. Wish there was some outdoor space to sit. Showers did lack pressure & shower curtain was too short and lots of water gets out!
Stayed 4 nights in Mar 2025

10/10 Excellent

Makayla

Stayed 4 nights in Mar 2025

10/10 Excellent

Scott j

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice property close to all the action
Stayed 3 nights in Feb 2025

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome, comfy beds, great shower
Stayed 4 nights in Mar 2025

10/10 Excellent

Edward J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean. Short walk to downtown bars and restaurants. Breakfast was very good. Would definitely recommend
Stayed 3 nights in Mar 2025

8/10 Good

Allan Bernard

Traveled with partner
Liked: Amenities, property conditions & facilities
The Holiday Inn express was a great hotel. Other than I wish they had an indoor pool and hot tub. We had a room facing Broadway. You hear all the traffic and people. On the weekend there were a group of people hanging out what sounded like right outside our hotel until 3:30, 4:00AM. They were loud and could hear rap music all night. They weren’t causing any problems, just loud.
Stayed 5 nights in Mar 2025

10/10 Excellent

Shannon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The staff was great
Stayed 3 nights in Mar 2025