Holiday Inn Express Nashville Downtown - Broadway, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Nashville Downtown - Broadway, an IHG Hotel

Exterior
Exterior
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, sun loungers

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pool
  • Parking available
  • Laundry

Explore the area

Map
920 Broadway, Nashville, TN, 37203
  • Broadway
    5 min walk
  • Fifth + Broadway
    5 min walk
  • Bridgestone Arena
    7 min walk
  • Nashville, TN (BNA-Nashville Intl.)
    16 min drive

Room options

Standard Room, 2 Double Beds, Microwave

  • 480 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 480 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

  • 480 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

  • 480 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 720 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 720 sq ft
  • Sleeps 6
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible (Mobility, Access Tub)

  • 480 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room

  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 720 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Nashville Downtown - Broadway, an IHG Hotel

Hotel in Downtown Nashville
This smoke-free hotel features a 24-hour fitness center, a snack bar/deli, and a conference center. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area, and a seasonal outdoor pool are onsite.
Holiday Inn Express Nashville Downtown - Broadway, an IHG Hotel offers 287 accommodations with iPod docking stations and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express Nashville Downtown - Broadway, an IHG Hotel features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 10000 square feet (929 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn Express Nashville Downtown - Broadway, an IHG Hotel is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference center (10,000 square feet of space)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 9 to May 26:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 55 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 13 to October 07
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Nashville-Downtown
Holiday Inn Express Nashville-Downtown
Nashville-Downtown Holiday Inn Express
Holiday Inn Express Nashville Downtown Hotel Nashville
Holiday Inn Express Nashville-Downtown Hotel

Holiday Inn Express Nashville Downtown - Broadway, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 663 out of 1300 reviews" "
Rating 8 - Good. 349 out of 1300 reviews" "
Rating 6 - Okay. 154 out of 1300 reviews" "
Rating 4 - Poor. 83 out of 1300 reviews" "
Rating 2 - Terrible. 51 out of 1300 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Good location
Stayed 4 nights in Sep 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel!
Stayed 3 nights in Sep 2024

8/10 Good

clinton

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 5 nights in Sep 2024

10/10 Excellent

Mark

Stayed 2 nights in Sep 2024

8/10 Good

Kimberly

Stayed 2 nights in Aug 2024

10/10 Excellent

ELLEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Aug 2024

8/10 Good

Dale

Liked: Staff & service
Disliked: Property conditions & facilities
This property is showing its age. Desperately needs a renovation.
Stayed 6 nights in Sep 2024

8/10 Good

Laurel Patricia, Richmond

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel has three elevators and only one ever seemed to be working. Also, outdoor pool was closed for the season. Not sure what season as it was sunny and 87 degrees all week!
Stayed 5 nights in Sep 2024

6/10 Okay

heather

Stayed 3 nights in Aug 2024

10/10 Excellent

Angelia Carene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 4 nights in Aug 2024

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was very disappointed that the pool was not up and running
Stayed 3 nights in Sep 2024

10/10 Excellent

Jill

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, bed very comfortable. Our deadbolt had an issue but staff fixed it quickly. Disappointed that the pool was closed as weather was so hot, but didn’t affect our trip. Very close to Broadway (5 min walk) but not so close that the noise was a problem (not at all!). Will stay there again!
Stayed 4 nights in Sep 2024

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stafff was very friendly!
Stayed 4 nights in Sep 2024

10/10 Excellent

Linda

Traveled with family
Liked: Amenities
It was amazing!!! Everyone was wonderful!!!
Stayed 3 nights in Sep 2024

4/10 Poor

Kathryn

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
My friends and I stayed in rooms 302 and 304 for two nights. When we got to our rooms both had dirty standing water in the tubs. The maintenance person came up to fix it. We had to leave before he finished because we had reservations for a show. We got back around 10:30pm and i went to take a shower. The shower was dirty, the shower curtain and the nonslip mat were nasty. The bath mat to put by the shower when you get out was dirty. I took my shower and within about 4 minutes the water was up to my ankles because it still wasn't draining. The rug in the room looked like it had cigarette burns in it. I was so disappointed. I have stayed at many Holiday Inn Express hotels and they are usually clean and well maintained. The day front desk people were great and the maintenance man was very sweet, but the tubs must have needed more than what was done. One super bright spot was the valet, Jake! He was awesome and took great care of my car. I will have to say the evening desk people were not very friendly. They didn't seem to want to be bothered. The breakfast and the people who work in that area were friendly and helpful. Just so disappointed overall.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Traveled with group
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Jimmy

Traveled with group
The pool was closed
Stayed 3 nights in Sep 2024

6/10 Okay

Morgan

Liked: Cleanliness
Stayed 2 nights in Sep 2024

2/10 Terrible

Matthew

Traveled with group
Liked: Cleanliness, property conditions & facilities
Very upsetting that I called to get a cot in the room two days before my stay. It was confirmed and representative told me it was confirmed. Got there and found out not cots in Hotel. Asked for a room that could accommodate three in a room. Nothing. Could not help me. Guest slept on floor. Terrible experience. Would like a refund.
Stayed 2 nights in Sep 2024

10/10 Excellent

Brittany

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in. Friendly staff. Good breakfast. Close to all of the bars and shops.
Stayed 2 nights in Sep 2024

8/10 Good

Angelo Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good experience!
Stayed 3 nights in Sep 2024

6/10 Okay

Maria

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Convenient but expensive for quality.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Decent, affordable stay
We booked with you based on location, the pool and bar. The location was great and the valets were so courteous. The pool is needing cleaning and repair so less than ideal. The " bar" was a mini fridge off the lobby with 3 crappy drink options. When you advertise a bar and music, the expectation is an actual bar. We enjoyed the musicians and would have stayed and spent more had you provided an actual bar. There's ample space and a great atmosphere but this was a huge disappointment. The rooms were clean and comfortable and staff was friendly.
Stayed 4 nights in Sep 2024

8/10 Good

Lesley

Traveled with group, Traveled with partner
Liked: Staff & service
The property was being renovated and it was quite noisy. The pool was closed. Our room wasn’t as clean as it should have been but it was a great location and very convenient
Stayed 5 nights in Sep 2024

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024