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Holiday Inn Franklin - Cool Springs by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Franklin - Cool Springs by IHG

Exterior
Premium bedding, in-room safe, desk, laptop workspace
Outdoor pool
Premium bedding, in-room safe, desk, laptop workspace
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool
  • Housekeeping
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
1738 Carouthers Pkwy, Brentwood, TN, 37027
  • CoolSprings Galleria
    ‪15 min walk‬
  • Crockett Park
    ‪5 min drive‬
  • The Factory
    ‪9 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, Multiple Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, Multiple Beds

  • 360 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Dining)

Suite, 1 King Bed with Sofa bed (Dining) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed (Dining)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Room, 1 King Bed, Accessible (Accessible Tub)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication Accessible)

Room amenity

Room, 1 King Bed, Accessible (Communication Accessible)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Communication Accessible)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, Multiple Beds, Accessible (Communication Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, Multiple Beds, Accessible (Communication Accessible)

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express Brentwood South - Cool Springs by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very Good, (1002)
$189 nightly
The price is $189 total
includes taxes & fees
Holiday Inn Express Brentwood South - Cool Springs by IHG

About this property

Holiday Inn Franklin - Cool Springs by IHG

3-star Brentwood hotel close to CoolSprings Galleria
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area.
Holiday Inn Franklin - Cool Springs by IHG offers 106 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Brentwood hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Franklin - Cool Springs by IHG features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 988 square feet (92 square meters) include conference space. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Holiday Inn Franklin - Cool Springs by IHG is a smoke-free property.

Holiday Inn Franklin - Cool Springs by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 988 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 60 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 60 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Magnuson Cool Springs
Magnuson Cool Springs Brentwood
Magnuson Hotel Cool Springs
Magnuson Hotel Cool Springs Brentwood
Holiday Inn Franklin Cool Springs Hotel Brentwood
Holiday Inn Franklin Cool Springs Hotel
Holiday Inn Franklin Cool Springs Brentwood
Holiday Inn Franklin Cool Springs
Wingate Inn Cool Springs Hotel Brentwood
Wingate Cool Springs

Holiday Inn Franklin - Cool Springs by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 510 out of 824 reviews
Rating 8 - Good. 191 out of 824 reviews
Rating 6 - Okay. 77 out of 824 reviews
Rating 4 - Poor. 22 out of 824 reviews
Rating 2 - Terrible. 24 out of 824 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jared

Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Conveniently located near shopping, restaurants and interstate, will book here again. Very accommodating staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Janet, Reelsville

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Room was clean and comfortable.
Stayed 1 night in Feb 2025

8/10 Good

James, Rockledge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel for what we needed at the time. A clean spacious room, a comfortable bed. Except for the refrigerator that froze my food on the "1" setting, everything was great.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Melonee

Liked: Cleanliness, staff & service, property conditions & facilities
Overall I enjoyed it. Hot water didn't work for awhile but it eventually did. Enjoyed my stay.
Stayed 2 nights in Feb 2025

8/10 Good

Somsy

Liked: Cleanliness, staff & service, property conditions & facilities
Love the bed and pillows. Clean and comfortable like a holiday inn.
Stayed 2 nights in Feb 2025

6/10 Okay

Priscilla

Stayed 1 night in Feb 2025

6/10 Okay

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not exactly ADA approved

The good: The staff and cleanliness was great. Bed was comfortable. And Everything worked as it should. The bad: We reserved a room with a roll in shower to suit our needs. However we did not get a room with a roll in shower. We did get a room that was "accessable", but it definitely did not meet ADA guidelines. The tub being the worst part. There was only one grab handle and the floor of the tub was v shaped, both making showering difficult.
Stayed 2 nights in Feb 2025

6/10 Okay

Edward

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
There was a strong smell of food cooking that was in the entire hotel
Stayed 1 night in Feb 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not what I expected

Didn’t find the room to be exceptional, as for reviews had stated
Stayed 1 night in Feb 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful, loved they had a little store for snacks, the room was super clean and comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Sherry

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
room was clean and beds were comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Colin

Stayed 3 nights in Feb 2025

2/10 Terrible

Jose

O
Stayed 1 night in Feb 2025

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service
Good location that was very close to the facility where my grand daughter’s sport was played. The room was large, clean and comfortable for the price.
Stayed 2 nights in Feb 2025

10/10 Excellent

Janet

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I actually made the mistake of not booking my trip long enough. They were awesome helping me fix it and was even able to keep me in the same room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very knowledgeable and courteous. Everything was clean. It was perfect
Stayed 1 night in Feb 2025

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay.

It was an excellent experience. The managers even helped my son tie his tie when he was having trouble!
Stayed 1 night in Jan 2025

10/10 Excellent

James

Stayed 1 night in Jan 2025