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Holiday Inn Franklin - Cool Springs by IHG

3.0 star property

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Photo gallery for Holiday Inn Franklin - Cool Springs by IHG

Restaurant
Exterior
Interior
Property amenity
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool
  • Housekeeping
  • Pet friendly
  • Laundry
$100
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
1738 Carouthers Pkwy, Brentwood, TN, 37027
  • CoolSprings Galleria
    ‪15 min walk‬
  • Crockett Park
    ‪5 min drive‬
  • The Factory
    ‪8 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, Multiple Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, Multiple Beds

  • 360 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Dining)

Suite, 1 King Bed with Sofa bed (Dining) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed (Dining)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(44 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Room, 1 King Bed, Accessible (Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication Accessible)

Room amenity

Room, 1 King Bed, Accessible (Communication Accessible)

8.0 out of 10
Very good
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(47 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

9.8 out of 10
Exceptional
(16 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Communication Accessible)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, Multiple Beds, Accessible (Communication Accessible)

Room amenity

Room, Multiple Beds, Accessible (Communication Accessible)

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Lobby

Hyatt Place Nashville/Franklin/Cool Springs

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 1,020 reviews
Hyatt Place Nashville/Franklin/Cool Springs

About this property

Holiday Inn Franklin - Cool Springs by IHG

3-star Brentwood hotel close to CoolSprings Galleria
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area.
Holiday Inn Franklin - Cool Springs by IHG offers 106 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Brentwood hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Franklin - Cool Springs by IHG features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 988 square feet (92 square meters) include conference space. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Holiday Inn Franklin - Cool Springs by IHG is a smoke-free property.

Holiday Inn Franklin - Cool Springs by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 988 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 60 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 60 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Magnuson Cool Springs
Magnuson Cool Springs Brentwood
Magnuson Hotel Cool Springs
Magnuson Hotel Cool Springs Brentwood
Holiday Inn Franklin Cool Springs Hotel Brentwood
Holiday Inn Franklin Cool Springs Hotel
Holiday Inn Franklin Cool Springs Brentwood
Holiday Inn Franklin Cool Springs
Wingate Inn Cool Springs Hotel Brentwood
Wingate Cool Springs

Reviews

Holiday Inn Franklin - Cool Springs by IHG Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 544 out of 875 reviews
Rating 8 - Good. 200 out of 875 reviews
Rating 6 - Okay. 83 out of 875 reviews
Rating 4 - Poor. 23 out of 875 reviews
Rating 2 - Terrible. 25 out of 875 reviews

Reviews

10/10 Excellent

Ethel

Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Stayed 1 night in Jun 2025

8/10 Good

Vicki

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the restaurant. Excellent food! Wonderful staff . Very helpful. Room was clean but a little musty. Overall a very nice comfortable place to stay and convenient to shopping mall. I would stay there again.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert S

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quick and easy check-in! 👍 Nice and clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Vicki

Stayed 2 nights in Jun 2025

6/10 Okay

Shawndreka

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Needs updating and cleanliness could’ve been much better. Staff however was very friendly.
Stayed 2 nights in May 2025

8/10 Good

James

Business traveler
Disliked: Amenities
Overall, this hotel is clean and the staff is efficient and attentive. However, my room had a rock-hard bed and I had to hunt for basic amenities such as a water glass.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robyn

Stayed 1 night in May 2025

10/10 Excellent

Christina

Clean!
Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 1 night in May 2025

10/10 Excellent

Steven

Stayed 3 nights in May 2025

6/10 Okay

teresa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My only complaint is everyone should speak English. They were very kind, but housekeeping spoke zero English.
Stayed 2 nights in May 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay waiting for Security Deposit Refund

The stay was comfortable and cozy despite the fact the concert I was in town for was postponed and I was unable to attend. Everything else was fine. I'm still waiting for my security deposit for the room to be refunded back as I left it in perfect conditon.
Stayed 1 night in May 2025

10/10 Excellent

Harriet A

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really liked having the shampoo, conditioner, lotion, hand wash and body wash in pump bottles. So handy!
Stayed 1 night in May 2025

10/10 Excellent

Temika

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jason

Stayed 1 night in May 2025

10/10 Excellent

DEBORAH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

ROGER

Traveled with family
Liked: Cleanliness
Housekeepingservic very mediocre. Bed made, freeshtowels m but no cleanup of coffe service etc.. Also, floor of tub very slippery for whatever reason
Stayed 3 nights in May 2025

6/10 Okay

edward

Stayed 3 nights in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every time I come to visit my mom. Great hotel and friendly staff. The breakfast is top notch!!!
Stayed 1 night in May 2025

6/10 Okay

Rachel

Liked: Cleanliness, staff & service
The staff were super nice and the bed was very comfy! But the shower was broken and leaky. Also you have to pay for breakfast!
Stayed 1 night in May 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities
A decent place
Stayed 1 night in Mar 2025

6/10 Okay

James

Traveled with family
Disliked: Cleanliness
We stayed on the 3rd floor. When we got off the elevator the smell of cigarettes and weed hit us hard. It was very strong and nasty. There were hairs in the tub. Other than that the stay was pleasant.
Stayed 1 night in May 2025