4/10 Poor
Sarah
Traveled with family
Aug 24, 2024
Disliked: Staff & service
It’s a 4-star hotel that uses a parking lot with no cameras. They charge $67 a day for the parking fee. Plus you will have to tip the valet guy. And they charge a $24 destination fee plus your nightly rate. My car was broken into the night I stayed. Not only mine but 8 other guests at that hotel. Asked about cameras and there were no cameras. They did refund my parking fee, but this caused disruption with my travel plans. Asked for a refund for my 1 night stay and was denied a refund. Will not stay at this hotel again. Even though it was a great hotel. I did not like how they handled this situation. If I’m staying at a 4-star hotel I would like to know that my car is safe.
Sarah
Stayed 1 night in Aug 2024