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Hyatt House Nashville/Franklin/Cool Springs

2.5 star property

Choose dates to view prices

Photo gallery for Hyatt House Nashville/Franklin/Cool Springs

Lobby
Coffee/tea maker
Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Exterior
Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping

Explore the area

Map
3501 Mallory Lane, Franklin, TN, 37067
  • CoolSprings Galleria
    ‪3 min drive‬
  • The Factory
    ‪5 min drive‬
  • Franklin Theatre
    ‪6 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Accessible, Bathtub

  • 490 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Shower)

Free toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Accessible (Shower)

  • 787 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds

Studio Suite, Multiple Beds | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Studio Suite, Multiple Beds

  • 563 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed

  • 429 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

  • 340 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 533 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

  • 543 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • 340 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Property amenity

Staybridge Suites Nashville - Franklin by IHG

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, (515)
The price is $215
per night
$253 total
includes taxes & fees
Apr 8 - Apr 9
Staybridge Suites Nashville - Franklin by IHG

About this property

Hyatt House Nashville/Franklin/Cool Springs

Franklin hotel close to CoolSprings Galleria
An indoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and a business center.
Hyatt House Nashville/Franklin/Cool Springs offers 125 air-conditioned accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with cable channels.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center, a meeting room, and coworking spaces. This Art Deco hotel also offers an indoor pool, a vending machine, and tour/ticket assistance. Complimentary self parking is available on site.

Hyatt House Nashville/Franklin/Cool Springs is a smoke-free property.

A complimentary self-serve breakfast is served between 6:30 AM and 8:30 AM on weekdays.
Hyatt House Nashville/Franklin/Cool Springs has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:30 AM to 8:30 AM on weekdays and 6:30 AM to 8:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Art Deco architecture
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Pool access available from 9:00 AM to 10:00 PM

Property is also known as

Hyatt House Nashville/Franklin/Cool Springs Hotel
Hyatt House Nashville/Franklin/Cool Springs Franklin
Hyatt House Nashville/Franklin/Cool Springs Hotel Franklin

Hyatt House Nashville/Franklin/Cool Springs Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 807 out of 1009 reviews
Rating 8 - Good. 118 out of 1009 reviews
Rating 6 - Okay. 35 out of 1009 reviews
Rating 4 - Poor. 14 out of 1009 reviews
Rating 2 - Terrible. 35 out of 1009 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge space with lots of windows and comforts
We had a corner suite that was bigger than my apartment, with windows in all three rooms and plenty of space for three people to do separate things and not be criwded
Stayed 1 night in Dec 2024

10/10 Excellent

Jeanne

Stayed 3 nights in Dec 2024

10/10 Excellent

Sabina

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and new.
Stayed 1 night in Dec 2024

10/10 Excellent

Jeremy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, clean rooms and common areas. The beds are very comfortable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Vikki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

ChaoHsin, Frisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Shawn

Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great visit- disposal not working
Always enjoy our visits to Franklin & Our stay at Hyatt House. We put food in the disposal in our sink & could not find a switch to operate it...or the switch was not working. We told the nice gal at the front desk as we were leaving.
Stayed 1 night in Dec 2024

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Keiko

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

James, Running Springs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great and the staff is amazing. Will stay there every time we travel to the area.
Stayed 3 nights in Dec 2024

8/10 Good

Amber

Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy at the front desk and I can't remember his name but he was tall and I think Indian maybe. He was very nice and very helpful. We have stayed at this location several time. We love this hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel ever
This hotel is fantastic. Or room was like an adjustment.
Stayed 1 night in Dec 2024

10/10 Excellent

Qunitta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it for my 1st stay! The bartender Ms. Penny was amazing!!
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay on our way to Florida.
Stayed 1 night in Oct 2024

8/10 Good

michael

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, the rooms were nice. the breakfast was great. a lot of options for breakfast.the parking was not great and the beds were very hard.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice hotel. Staff is friendly. Breakfast was good.
Stayed 6 nights in Dec 2024

8/10 Good

Frankie

Liked: Cleanliness, staff & service, property conditions & facilities
Free parking, convenient location, quiet hotel, comfortable bed and hot breakfast included in the price. Wish they offered the omlet station on weekends.
Stayed 2 nights in Dec 2024

8/10 Good

Paul

Business traveler, Traveled with family
Liked: Amenities
The only thing was I had to un clog the shower drain.
Stayed 2 nights in Dec 2024

10/10 Excellent

DALE

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice place to stay
Room was great, very comfortable. Check in desk clerk was not the friendliest and seemed unfamiliar with area or perhaps wasnt interested in sharing information on restaurants in the area. Check out desk clerk was extremely friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Irma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Clean, quiet and friendly staff. Great breakfast and bar. Loved the outdoor lounge area. Close to shopping mall, theater and restaurants. I definitely recommend the Hyatt House in Nashville/Cool Springs Franklin, TN.
Stayed 4 nights in Nov 2024

10/10 Excellent

Bonnie, Queen Creek

Stayed 1 night in Nov 2024

10/10 Excellent

Carri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024