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Hyatt Place Nashville/Franklin/Cool Springs

3.0 star property

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Photo gallery for Hyatt Place Nashville/Franklin/Cool Springs

Lobby
Lobby
Lobby
Premium bedding, desk, blackout drapes, iron/ironing board
Free daily on-the-go breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • 24/7 front desk
  • Laundry
$107
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
650 Bakers Bridge Ave, Franklin, TN, 37067
  • CoolSprings Galleria
    ‪9 min walk‬
  • The Factory
    ‪7 min drive‬
  • Franklin Theatre
    ‪9 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪26 min drive‬

Room options

View all photos for Room (2 Double Beds & Sofa Bed, High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room (2 Double Beds & Sofa Bed, High Floor)

9.6 out of 10
Exceptional
(22 reviews)
  • 323 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.6 out of 10
Exceptional
(56 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (2 Double Beds with Sofa Bed)

Premium bedding, desk, blackout drapes, iron/ironing board

Room (2 Double Beds with Sofa Bed)

9.4 out of 10
Exceptional
(73 reviews)
  • 323 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(26 reviews)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(111 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Free WiFi
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About this property

Hyatt Place Nashville/Franklin/Cool Springs

3-star Franklin hotel close to CoolSprings Galleria
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and a seasonal outdoor pool. Housekeeping is available on request.
Hyatt Place Nashville/Franklin/Cool Springs offers 126 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Hyatt Place Nashville/Franklin/Cool Springs features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a vending machine, concierge services, and laundry facilities. Onsite self parking is complimentary.

Hyatt Place Nashville/Franklin/Cool Springs is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Placery - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Nashville/Franklin/Cool Springs
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
Hyatt Place Franklin
Franklin Hyatt
Hyatt Franklin
Hyatt Franklin
Franklin Hyatt
Hyatt Place Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/franklin/cool Springs Hotel Franklin

Hyatt Place Nashville/Franklin/Cool Springs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 645 out of 1020 reviews
Rating 8 - Good. 243 out of 1020 reviews
Rating 6 - Okay. 89 out of 1020 reviews
Rating 4 - Poor. 19 out of 1020 reviews
Rating 2 - Terrible. 24 out of 1020 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mario

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a very pleasant day. The hotel was centrally located and very comfortable. We would absolutely stay there again.
Stayed 4 nights in May 2025

10/10 Excellent

Jesse

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and staff

Staff was very friendly and very helpful. We enjoyed our stay and they had a very nice breakfast in the morning from 7-9 I believe was the times you could enjoy a free breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is awesome. Nice, clean spot. Quiet surroundings. Would definitely come back.
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet with great staff & restaurants everywhere.
Stayed 1 night in May 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jamie, Ripon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great experience thanks
Stayed 1 night in May 2025

10/10 Excellent

Edward

Liked: Cleanliness
Stayed 3 nights in May 2025

8/10 Good

Heather

The hotel was ok. They didn’t clean our room. When I called to ask they said they only clean upon request. So we had to request fresh towels. My parents had an emergency and missed their flight and they still charged them for their room. I probably wouldn’t go back.
Stayed 2 nights in May 2025

10/10 Excellent

Kellie, Scales Mound

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Although we only stayed for one night, we were very impressed by this property. The staff were super friendly and the room itself was clean. I loved the way the room was set up. The bathroom was tiny but generally no complaints!
Stayed 1 night in May 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Liked all the trees around the property. Good location.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 1 night in May 2025

10/10 Excellent

Dawn

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff at front desk is amazing!! Everyone is so kind, pleasant and helpful!
Stayed 2 nights in May 2025

10/10 Excellent

Kenyatta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good stay.

Our trip and stay at the Hyatt Place cool springs was nice and pleasant. the room was clean. the showers had great water pressure and the water temperature reached a nice and hot degree. The air conditioning worked great. Breakfast was provided daily and had a good variety of things to choose from. The 1st morning i got some Skim milk that was spoiled let the associate know abd they swapped that jug out immediately. most likely i was the first to have some as the pitcher it was in was full. The only other thing that we were upset about was the pool was down both the saturday and Sunday that we stayed. that made for some unhappy kids' but nothing we could do about it. they hotel is located close to several different restaurants and shopping areas. it is conveniently close to I 65 and only about a 20 to 25 minute ride to Nashville proper.
Stayed 2 nights in May 2025

10/10 Excellent

Barry

Liked: Amenities
Great stay…. Will book here again
Stayed 1 night in May 2025

8/10 Good

Rees

Stayed 2 nights in May 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in May 2025

8/10 Good

Cathy

Traveled with group
Liked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

This is my home away from home while visiting my son at college. I have stayed here at least 8 times before and will continue to stay at this establishment while visiting my son. The staff truly make you feel as if you are home.
Stayed 5 nights in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Dennis, Aiea

Stayed 3 nights in May 2025

6/10 Okay

Shannon

Traveled with family
Liked: Staff & service
Pros- nice bedding and linen. Comfy mattress. Exceptional staff. Good breakfast. Cons- could use some updating of interior, furniture, carpet needs replaced, looks beat up. Bathroom could be cleaner. Overall, good value for price paid. We have stayed here before when traveling. Property showing its age.
Stayed 1 night in May 2025

10/10 Excellent

Whitney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. Traveling family of 7. We were very comfortable. Staff took care of anything we needed and laundry room was affordable.
Stayed 1 night in Apr 2025

8/10 Good

Dana

Stayed 3 nights in May 2025

10/10 Excellent

Leticia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Stay at Hyatt Place Nashville/Franklin/Cool Springs was great! Very clean with an amazing breakfast! Staff is very friendly and very attentive.
Stayed 3 nights in Apr 2025

10/10 Excellent

Fauna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Staff! Very friendly! Rooms are nice and semi-updated. Great location! Thank you for your hospitality!
Stayed 1 night in Apr 2025