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Hyatt Place Nashville/Franklin/Cool Springs

3.0 star property

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Photo gallery for Hyatt Place Nashville/Franklin/Cool Springs

Lobby
Lobby
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Room, 2 Double Beds, Accessible, Bathtub | Premium bedding, desk, blackout drapes, iron/ironing board
Free daily on-the-go breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
$121
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
650 Bakers Bridge Ave, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪9 min walk‬
  • Place, Iasis Health Care
    ‪2 min drive‬
  • Place, Nashville Zoo
    ‪12 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪20 min drive‬

Room options

View all photos for Room (2 Double Beds with Sofa Bed)

Premium bedding, desk, blackout drapes, iron/ironing board

Room (2 Double Beds with Sofa Bed)

9.4 out of 10
Exceptional
(77 reviews)
  • 323 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(123 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Double Beds & Sofa Bed, High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room (2 Double Beds & Sofa Bed, High Floor)

9.6 out of 10
Exceptional
(22 reviews)
  • 323 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.6 out of 10
Exceptional
(56 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(26 reviews)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(7 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby
Comfort Inn & Suites Nashville Franklin Cool Springs
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,016 reviews
Comfort Inn & Suites Nashville Franklin Cool Springs

About this property

Hyatt Place Nashville/Franklin/Cool Springs

3-star Franklin hotel close to CoolSprings Galleria
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and a seasonal outdoor pool. Housekeeping is available on request.
Hyatt Place Nashville/Franklin/Cool Springs offers 126 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Hyatt Place Nashville/Franklin/Cool Springs features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a vending machine, concierge services, and laundry facilities. Onsite self parking is complimentary.

Hyatt Place Nashville/Franklin/Cool Springs is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Placery - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Nashville/Franklin/Cool Springs
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
Hyatt Place Franklin
Franklin Hyatt
Hyatt Franklin
Hyatt Franklin
Franklin Hyatt
Hyatt Place Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/franklin/cool Springs Hotel Franklin

Reviews

Hyatt Place Nashville/Franklin/Cool Springs Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 639 out of 1035 reviews
Rating 8 - Good. 245 out of 1035 reviews
Rating 6 - Okay. 103 out of 1035 reviews
Rating 4 - Poor. 20 out of 1035 reviews
Rating 2 - Terrible. 28 out of 1035 reviews

Reviews

10/10 Excellent

sikiru

Liked: Cleanliness, staff & service, property conditions & facilities
everthing goog
Stayed 3 nights in Aug 2025

10/10 Excellent

LaShonda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Robert

Very poorly managed. It took us 30 minutes to check in, dirty, noisy, and all we kept hearing from staff was they were sorry.
Stayed 2 nights in Aug 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Jul 2025

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Just right

It was fine.
Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jasmin at the front desk demonstrated exceptional customer service, very pleasant experience!
Stayed 3 nights in Aug 2025

8/10 Good

Christa

Traveled with family
Liked: Amenities
Everyone was super friendly and the room was very clean. Only thing, our room didn’t have a microwave so when I needed to warm something up. I had to go all the way to the lobby
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

jules, Spring Hill

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Allen

Stayed 3 nights in Aug 2025

6/10 Okay

linda d.

Disliked: Cleanliness
Stayed 1 night in Aug 2025

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Louis, Pace

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve always had a good experience when I stay at a Hyatt hotel!!
Stayed 1 night in Aug 2025

10/10 Excellent

Dale

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable nights stay.

Very nice hotel. Better than expected from some of the reviews I had read. Breakfast was good with a good variety of choices. The only downside was the mattress on the sofa bed was terrible.
Stayed 1 night in Aug 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean and quiet room, convenient location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

Once again my stay was amazing. This has been my home away from during my son's first 2 years at Belmont University and will be during his next 2-3 years. The location, staff, safety and cleanliness of the the hotel is amazing.
Stayed 4 nights in Aug 2025

8/10 Good

TERESA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Brock

Stayed 1 night in Aug 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hallways are quite narrow, but room was spacious and quiet. I appreciated the walk in shower.
Stayed 1 night in Aug 2025

6/10 Okay

Rachel

Traveled with family
Liked: Cleanliness, amenities
The day time reception people were so kind and helpful! The night time guy wasn’t very friendly. Our room had a problem with the AC where it smelled like chemicals or gas. They switched our room which was nice but didn’t check on the gas issue which is scary!
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with family

Mildew smell

Very strong smell of mildew.
Stayed 1 night in Aug 2025

8/10 Good

Jonathan, Hoover

Stayed 1 night in Aug 2025

10/10 Excellent

Andrey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worked great for us , good breakfast, easy access to/from the road...
Stayed 1 night in Aug 2025