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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Lobby
Exterior
Seasonal outdoor pool
Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, desk, iron/ironing board, rollaway beds
Premium bedding, desk, iron/ironing board, rollaway beds

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
354 Hester Dr., White House, TN, 37188
  • Gaylord Opryland Resort & Convention Center
    ‪27 min drive‬
  • Opryland Hotel Gardens
    ‪27 min drive‬
  • Grand Ole Opry
    ‪29 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪34 min drive‬

Room options

View all photos for 1 King Bed, Nonsmoking

Premium bedding, desk, iron/ironing board, rollaway beds

1 King Bed, Nonsmoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, desk, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Suite, 1 King Bed with Sofa bed | Premium bedding, memory foam beds, in-room safe, desk

Holiday Inn Express White House by IHG

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.2 out of 5, Very Good, (605)
The price is $137
per night
$160 total
includes taxes & fees
May 1 - May 2
Holiday Inn Express White House by IHG

About this property

Quality Inn

White House hotel with free breakfast
This hotel features coffee/tea in a common area, a seasonal outdoor pool, and a business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
Quality Inn offers 52 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This White House hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast as well as a complimentary manager's reception (may not be available daily). This business-friendly hotel also offers a seasonal outdoor pool, a terrace, and a vending machine. Onsite self parking is complimentary.
Guests are offered a complimentary buffet breakfast. A complimentary manager's reception is offered each day.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators

Property is also known as

Quality Inn White House
Quality White House
Quality Inn Hotel
Quality Inn White House
Quality Inn Hotel White House

Quality Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 160 out of 522 reviews
Rating 8 - Good. 168 out of 522 reviews
Rating 6 - Okay. 103 out of 522 reviews
Rating 4 - Poor. 51 out of 522 reviews
Rating 2 - Terrible. 40 out of 522 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Lawrence

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Paint peeling in room Shower head was bad Broken window on other room covered with cardboard it snow and no one plowed the yard Will never book a room there again And I feel they have low income families living there
Stayed 3 nights in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Pauline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms appeared updated. They were very clean. Was an excellent place to stay when you need to pull off the road and sleep for the night.
Stayed 1 night in Dec 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in Dec 2024

10/10 Excellent

Benjamin

Stayed 1 night in Dec 2024

10/10 Excellent

Maya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, welcoming, and helpful. After our key didn’t work the staff quickly helped us and solved the issue.
Stayed 1 night in Dec 2024

4/10 Poor

Connie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was dirty. Stuff under the bed, hair in shower drain, oily handprints on headboard and urine smell on chair. It was awful. Three other cars were leave ng at 4 am that says a lot. We did not expect luxury but we did expect cleanliness! I will never stay at a Quality Inn again
Stayed 1 night in Dec 2024

10/10 Excellent

DAMON

Stayed 2 nights in Nov 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Nov 2024

2/10 Terrible

Dominic

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend Family Trip

My family was in town for a football tournament and the customer service was terrible. The hotel was booked with football players therefore tons of kids were staying. The staff was constantly telling us we needed to be quiet even when we weren’t being loud and it was the late morning/early afternoon time. It also felt like the staff was constantly walking by our room and trying to snoop. The room was not very clean. The bedding needs to be updated, it had stains and tears on both beds. Our friends in other rooms saw multiple bugs on surfaces. We would not stay again, not even for one night.
Stayed 2 nights in Nov 2024

10/10 Excellent

Darianna

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how nice the staff was to me and my kids. Came and helped whenever I needed it. Breakfast was good with a waffle maker that my son loved. Only dislike was the bathroom. The shower head was spraying everywhere but you could tell it had been repaired a few times so I wouldn’t count that against them. Would definitely stay here again.
Stayed 2 nights in Nov 2024

2/10 Terrible

Brittany

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

Horrible experience! We were here for a football tournament in town and the staff was awful to our children. The breakfast literally sucked. Part of our group had ROACHES in their room! Refused refund just moved them to a new room. Staff didn’t leave new towels during housekeeping and was rude when we asked for more. Just take my advise and don’t stay here!
Stayed 2 nights in Nov 2024

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

family trip

Clean room. The only drawback was the strong smell of cleaning products. Odor disapated when outside door was opened for several minutes. Excellent mattresses. Room was very clean. This was not our first stay here.
Stayed 6 nights in Nov 2024

8/10 Good

Robert

Traveled with family
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Ram

Business traveler
Disliked: Staff & service, amenities
I got ripped off by this hotel, I made a prepaid reservation because I needed to get some sleep after a long drive, when I checked in they wanted me to make $100 deposit, I told the lady that was the first time I heard about that deposit and I did not have funds to do it, she refused to give me a room, so I lost $77 because she said they don’t refund after 4:00pm and besides that I made the reservation through Expedia. I don’t recommend this place at all.
Stayed 1 night in Sep 2024

2/10 Terrible

Crystal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Breanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were soooooo comfy!!!!
Stayed 1 night in Sep 2024

8/10 Good

Pamela

Liked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

Alisha

Traveled with family
Disliked: Staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Patricia

Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled pretty bad …stained bedspread and stained chair…tub did not appear to be that clean…we also had a moth in the room!
Stayed 1 night in Sep 2024

8/10 Good

Vickie

Traveled with partner
Liked: Property conditions & facilities
I like that the staff was friendly. The room was clean whenever we asked for anything. They were sure to give it to us. Staff has a smile on their face, each and every day and Helping with your needs plenty of places to eat. I really enjoyed myself and would recommend, this place to others and I will be back again
Stayed 3 nights in Aug 2024

6/10 Okay

Brittany

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was okay. Had a smell and just could use a deep cleaning.
Stayed 3 nights in Aug 2024

10/10 Excellent

dewayne

Liked: Cleanliness
Stayed 1 night in Aug 2024